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Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa

3-star hotel
521 Banff Ave, Banff, AB T1L 1H8+1 800-563-8764
965 reviews
Great pool
Spa
Free parking
Great dining
Near public transit
Great location
Great service
Unfussy quarters with free Wi-Fi in a relaxed hotel, plus a steakhouse, a spa & an exercise room.
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Wed, Jun 3
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Location summary

3.8
Great for visitors
This lodge-style hotel and spa is a 10-minute walk from Downtown and 5.4 km from Banff Upper Hot Springs.

Review summary

Some review summaries provided by TrustYou.
4.0
Very good
965 Google reviews

People often mention

Wellness
Mentioned in 81 Google reviews
72% positive
Property
Mentioned in 282 Google reviews
70% positive
Fitness
Mentioned in 98 Google reviews
58% positive
Spa
Mentioned in 55 Google reviews
82% positive
Service
Mentioned in 190 Google reviews
77% positive
Pool
Mentioned in 56 Google reviews
62% positive
Sleep
Mentioned in 92 Google reviews
50% unfavorable
Bathroom
Mentioned in 76 Google reviews
53% unfavorable
Cleanliness
Mentioned in 129 Google reviews
70% positive
Amenities
Mentioned in 74 Google reviews
61% unfavorable
Parking
Mentioned in 52 Google reviews
63% positive
Air conditioning
Mentioned in 29 Google reviews
97% unfavorable
Location
Mentioned in 112 Google reviews
79% positive
Food
Mentioned in 51 Google reviews
88% positive
Couples
Mentioned in 10 Google reviews
70% positive
Transport
Mentioned in 30 Google reviews
77% positive
Atmosphere
Mentioned in 72 Google reviews
93% positive
Breakfast
Mentioned in 48 Google reviews
48% positive
Hot tub
Mentioned in 20 Google reviews
45% positive
Restaurant
Mentioned in 21 Google reviews
43% positive
Business
Mentioned in 6 Google reviews
33% neutral
Kitchen
Mentioned in 16 Google reviews
44% unfavorable
Gym
Mentioned in 7 Google reviews
57% positive
Nature
Mentioned in 16 Google reviews
81% positive
Family
Mentioned in 8 Google reviews
38% neutral
Wi-Fi
Mentioned in 10 Google reviews
70% unfavorable
Entertainment
Mentioned in 6 Google reviews
50% unfavorable
What guests are saying
Daniel Reaume"Great staff, Great location, prices are on par for the area."
David McDonald"Dark and dingy with loads of dark wood and small windows in the rooms."
John Q"Comfy beds, good breakfast, and nice pool for a good price."
Verified Hotel Guest2 months ago
-The heat control in the room was not working very well. The temperature was turned up to 28 but the room never got above 20. Rpm 119
Hotels.com reviewer2 months ago
The room was tucked away in the corner of the hotel, the window was super small with no view, there was the smell of smoke in the hallways because of ...
Elizabeth2 months ago
+room,bathroom,lobby.
-Smoke from the fireplace in the lobby somehow could be smelled in our room....
Expedia reviewer3 months ago
We would definitely stay at this property again. Excellent location. Easy access. The kids loved the hot pool. Everything was very clean and customer ...
Jett3 months ago
The hot pool was fantastic very relaxing getaway
Orbitz reviewer6 months ago
Great location, indoor parking was great in winter.
Ebookers reviewer9 months ago
The hotel was nice and clean and the staff were friendly. We particularly liked the bus pass as we spent all our time on them rather than driving for ...
Trip.com Member10 months ago
rates little too high compare with service, one of the front office girl never smile, no gteetings welcoming not too warm
Wotif reviewer10 months ago
I liked the hot pool for sure. However there’s a vent on the floor in the hot pool that I stubbed my toe on several times as when the bubbles are on y...
Travelocity reviewer3 years ago
Nice clean room with very friendly staff. It had a great restaurant in it called the Keg where the food was good and the services was fast and friendl...

Photos

Exterior
Rooms
From property
From visitors

About this hotel

This lodge-style hotel and spa is a 10-minute walk from Downtown and 5.4 km from Banff Upper Hot Springs.

Check-in time: 4:00 PM
Check-out time: 11:00 AM

Popular amenities

Pool
Spa
Parkingfree
Wi-Fifree
Ashburn, VA - From your Internet address
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Displayed currencies may differ from the currencies used to book hotels.
Learn more
Ads

Check availability

These ads are based on your current search terms.
Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you're eligible:
  • Hotels.com, trivago.ca, Tripadvisor.ca, Trip.com, FindHotel and Etrip
Learn more about prices
Ad settings
Check in
Wed, Jun 3
Check out
Thu, Jun 4
Discover the best prices and deals for your trip
Banff Caribou Lodge & Spa Official Site
$149$149$166$166
Accessible room - Best available rate
Accessible room - Best available rate
2 queen beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Accessible room - Stay 3 nights and save!
Accessible room - Stay 3 nights and save!
2 queen beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Standard 2 doubles - Best available rate
Standard 2 doubles - Best available rate
2 double beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Standard 2 doubles - Stay 3 nights and save!
Standard 2 doubles - Stay 3 nights and save!
2 double beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Standard 2 queen room - Best available rate
Standard 2 queen room - Best available rate
2 queen beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Standard 2 queen room - Stay 3 nights and save!
Standard 2 queen room - Stay 3 nights and save!
2 queen beds
$166 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$149$149$166$166
Standard king room - Best available rate
Standard king room - Best available rate
1 king bed
$182 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$164$164$182$182
Standard king room - Stay 3 nights and save!
Standard king room - Stay 3 nights and save!
1 king bed
$182 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$164$164$182$182
Superior 2 queen room - Best available rate
Superior 2 queen room - Best available rate
2 queen beds
$188 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$169$169$188$188
Superior 2 queen room - Stay 3 nights and save!
Superior 2 queen room - Stay 3 nights and save!
2 queen beds
$188 with taxes + feesNightly base priceNightly total with taxes + feesStay total with taxes + fees
$169$169$188$188
8 more room rates Fewer room rates
Ashburn, VA - From your Internet address
Learn more
Displayed currencies may differ from the currencies used to book hotels.
Learn more

Review summary

Some review summaries provided by TrustYou.
Rooms3.0Location4.3Service4.0

Ratings by traveler type

  • Families
    4.0/5
    Rooms
    2.7
    • Some guests commented the rooms were small & dated, and that maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.2
    • Near the city centre
    • Guests noted the affordable parking
    Service
    3.8
    • Guests appreciated the friendly, professional staff
  • Couples
    4.1/5
    Rooms
    3.0
    • Some guests said the rooms were small & dated, and that cleanliness & maintenance could be improved
    • Some guests mentioned bathroom cleanliness could be improved
    Location
    4.3
    • Parking available
    • Near the city centre
    Service
    3.9
    • Guests appreciated the friendly staff
    • Guests enjoyed the pool
  • Solo
    4.1/5
    Rooms
    2.7
    Location
    4.3
    Service
    4.2

Reviews

People often mention

Wellness
Mentioned in 81 Google reviews
72% positive
Property
Mentioned in 282 Google reviews
70% positive
Fitness
Mentioned in 98 Google reviews
58% positive
Spa
Mentioned in 55 Google reviews
82% positive
Service
Mentioned in 190 Google reviews
77% positive
Pool
Mentioned in 56 Google reviews
62% positive
Sleep
Mentioned in 92 Google reviews
50% unfavorable
Bathroom
Mentioned in 76 Google reviews
53% unfavorable
Cleanliness
Mentioned in 129 Google reviews
70% positive
Amenities
Mentioned in 74 Google reviews
61% unfavorable
Parking
Mentioned in 52 Google reviews
63% positive
Air conditioning
Mentioned in 29 Google reviews
97% unfavorable
Location
Mentioned in 112 Google reviews
79% positive
Food
Mentioned in 51 Google reviews
88% positive
Couples
Mentioned in 10 Google reviews
70% positive
Transport
Mentioned in 30 Google reviews
77% positive
Atmosphere
Mentioned in 72 Google reviews
93% positive
Breakfast
Mentioned in 48 Google reviews
48% positive
Hot tub
Mentioned in 20 Google reviews
45% positive
Restaurant
Mentioned in 21 Google reviews
43% positive
Business
Mentioned in 6 Google reviews
33% neutral
Kitchen
Mentioned in 16 Google reviews
44% unfavorable
Gym
Mentioned in 7 Google reviews
57% positive
Nature
Mentioned in 16 Google reviews
81% positive
Family
Mentioned in 8 Google reviews
38% neutral
Wi-Fi
Mentioned in 10 Google reviews
70% unfavorable
Entertainment
Mentioned in 6 Google reviews
50% unfavorable

Location overview

This lodge-style hotel and spa is a 10-minute walk from Downtown and 5.4 km from Banff Upper Hot Springs.

Hotel location score

3.8
Great location overall for sightseeing, recreation, dining, and getting around
4.4 Great for proximity to things to do
3.7 Great for proximity to restaurants
4.4 Great for proximity to transit
2.0 OK for airport access
Scores are calculated based on data from Google Maps and Google reviews
521 Banff Ave, Banff, AB T1L 1H8
1. Fairmont Banff Springs
Upscale lodging in a castle-like building, offering a golf course, 7 restaurants & a spa.
Rating (6,759)
4.6
Distance
8 min
2. Banff Upper Hot Springs
Canada's highest thermal mineral springs, with a preserved 1930s bathhouse & Rockies panoramas.
Rating (4,687)
4.2
Distance
12 min
3. Bow Falls
Set in a big river valley eroded by past glaciers, this wide & short waterfall is a local landmark.
Rating (158)
4.5
Distance
5 min
4. Cave and Basin National Historic Site
Canada's first national park, with hot mineral springs in a cave & an outdoor, emerald-colored pool.
Rating (2,526)
4.3
Distance
9 min
5. Banff Gondola
Scenic cableway ride to viewing decks & hiking trails at the summit of Sulphur Mountain.
Rating (5,259)
4.6
Distance
12 min
6. Mount Norquay
Large ski resort & tubing park also offering dining options & year-round recreation activities.
Rating (1,278)
4.4
Distance
15 min
7. Sulphur Mountain
Peak in Banff National Park accessible via hike or gondola, with observation decks & an eatery.
Rating (173)
4.7
Distance
12 min
8. Vermilion Lakes
Trio of lakes offering hiking & biking trails, native wildlife & rental boats/paddle boards.
Rating (92)
4.5
Distance
8 min
9. Tunnel Mountain
Beyond its scenic, wooded landscape & sweeping views, this mountain features numerous hiking trails.
Rating (127)
4.8
Distance
8 min
10. Whyte Museum of the Canadian Rockies
Landscape paintings, Rockies heritage exhibits & preserved examples of early Banff homes & cabins.
Rating (285)
4.3
Distance
9 min
11. Cascade Mountain
2,998-metre mountain in Banff National Park featuring a waterfall & climbing route to the summit.
Rating (38)
4.8
Distance
8 min
12. Banff Park Museum National Historic Site
Landmark 1903 building & National Historic Site displaying natural history & educational exhibits.
Rating (498)
4.5
Distance
9 min
13. Sunshine Village
Ski resort featuring a variety of dining & shopping options as well as warm-weather activities.
Rating (3,031)
4.7
Distance
22 min
14. Surprise Corner Viewpoint
Scenic viewpoint overlooking the 1888 Fairmont Banff Springs Hotel & Sulphur Mountain.
Rating (456)
4.4
Distance
5 min
15. Mount Rundle
Wedge-shaped mountain in Banff National Park, sitting at 9,672 feet with an advanced hiking trail.
Rating (50)
4.8
Distance
13 min
From
Calgary International Airport
Taxi 1 hr 27
Public transit 3 hr 26
Nearby
Transit stops
Rotary Park 1 min
Fox Street East 3 min
Antelope Lane 1 min
Muskrat North 9 min
Muskrat South 9 min

About this hotel

Check-in time: 4:00 PM
Check-out time: 11:00 AM

Address & contact information

521 Banff Ave, Banff, AB T1L 1H8
+1 800-563-8764

AmenitiesGoogle collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.

Popular amenities

Pool
Spa
Parkingfree
Wi-Fifree

Internet

Wi-Fifree

Policies & payments

Smoke-free property

Children

Kid-friendly

Parking & transportation

Parkingfree

Accessibility

Accessible

Rooms

No air conditioning

Food & drink

Restaurant
Bar
Room service
Breakfastextra charge

Services

Front desk24 hour

Pools

Indoor pool
Hot tub

Wellness

Fitness center
Spa

Pets

No pets
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Banff Caribou Lodge & Spa
$144Jun 3–4
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