Cap broke and couldn’t even get the proper replacement
★★★★★
Anne905· Review provided by
dickssportinggoods.com ·
July 11, 2024I was extremely excited and intrigued by Owala bottles, but couldn’t justify shelling out $30 for a small water bottle when there wasn’t a colorway I loved. Then after months of debating, the DICK’s special colors came out and I loved the Spring Fling color, so I immediately hopped on it! I also bought my husband one in another color.
In comparison, my cap was significantly more difficult to close- it’s like the spring in the cap was stiff and fought against the push of the cap. But it was still functional and I didn’t think it was so bad… until one day after only a month, when I pressed the button to open the lid, the spring somehow jumped ejected and the open button also flew off.
When I tried to utilize the limited warranty, my claim was estimated to be replied to in 1-3 weeks. My claim wasn’t reviewed until I checked in myself 4 weeks later, only to be given a gift card to purchase a new lid from the website. All of the lids were sold out except the completely white and completely black color. I joined the restock waitlist for a few different colors, but there wasn’t even an option to get a replacement for my specific colorway, which completely defeats the purpose of me getting a bottle in the first place.
TLDR; getting the bottle was a disappointment from start to finish. Lid came slightly dysfunctional and broke within a month or so of use, had to wait another month for claim to be acknowledged, and had to wait even longer just to get a cap that had some kind of color that doesn’t even match my originally desired color way.
A solution for the warranty process would be to send the exact replacement of the broken item instead of making us purchase a replacement of the broken part.
I would not recommend this product to anyone and am disappointed in the warranty process.
★★★★★
clayton.w· Review provided by
influenster.com ·
October 7, 2024The Owala water bottle is by far my favorite water bottle design out there. The combination of its ability to keep drinks their proper temperature (both hot cold), the built in straw (my favorite part!), and the convenient carrying “handle” makes these bottles standout amongst the rest. The Owala bottles are durable, and are so easy to clean. They are a fair price point ($20-30), and come in SO many colors. Temperature Control: I find the Owala keeps a drink’s temperature for multiple hours. Ice stays solid for quite a while too. Built in straw: A miraculous design point of the bottle. Allows you to “chug” or “sip” as you desire, based on the drink. Please note you want to remove the straw for drinks that are of higher temperatures. Carrying Handle: The bottle comes with a carrying handle that also works as a “lock” to close the bottle. It is a very good design with its function (nice “click” as it “locks”), and I find myself swinging the bottle about. Colors: If you haven’t seen, go on the Owala website to find a plethora of colors available. They come out with new ones *so* frequently (and there are really good “seasonal” ones, such as a recent Glow-in-the-dark Halloween bottles. ======= I have used many different brands of water bottles but Owala really blows the others away in so many aspects, that I could not find myself going “back” to any other bottle system (I have purchased (for myself and friends) 8 bottles). Try it out if you haven’t yet, you will NOT be disappointed! FINAL SCORE: ⭐⭐⭐⭐⭐ Happy Sipping!💧
The best bottle for everyday use and especially for new moms!
★★★★★
Myraaaaa· Review provided by
Target ·
September 18, 2024I love the Owala Free Sip stainless steel bottle. I own 4 of them (they have so many colorful combinations), my son has 2, my daughter has one as well. I’m a nurse and have recommended it to all of my coworkers and new moms. Most of my coworkers have bought one because of how highly I speak of this water bottle. I also gift it to all my expecting mom friends. My #1 most favorite thing about it is that you can carry it, open, drink and close it with one hand. Just flip the handle lock, press the button to open the top, sip, and close all with one hand. Definitely useful when you’re breastfeeding, holding a baby, or busy at work. You don’t even have to lift the bottle, you can set it on the table and sip it while you’re typing away since there is a straw. You’re choice lift it up and tilt or set it down and sip, your choice. The last thing I love is that the drink spout is not exposed, you don’t need an additional straw top to cover the straw/spout it’s protected and safe when you close it. It’s also super easy to clean, my whole hand fits in the tumbler so I don’t need a bottle brush (but I do have one for when I want a real super soapy clean. You have to try this bottle, I have a 24oz, 32oz, and 40oz bottle. The 40oz is my favorite since it really helps me stick to my water goal of 80oz per day.
Love Owalas but this one broke/was defective
★★★★★
shawnanananna· Review provided by
dickssportinggoods.com ·
June 9, 2024I am a huge Owala stan so much so that after buying my first one for myself I bought 3 of my friends them for their birthdays. I specifically love the straw shape & how you can drink in two different ways, the sanitary lid, lockable feature, and how you can use the handle to hold or clip on to a caribiner/fanny pack/bag/etc. for on the go. This specific 24 once one happened to be the first one I've bought that broke/has had any problems, not sure if it's from washing it in the dishwasher or what but I believe these do say they are dishwasher safe. The spring bring and would not stay closed, luckily it was within 30 days or whatever so Dicks did refund me. However now my boyfriend is skeptical about getting another and wants to look at other water bottle options. I am still a huge Owala lover though!
Cons I will say though: the boot is protective but makes it hard to but in backpack pockets, cupholders, etc... Without a boot, it dents. I have the white color and it can get dirty easily, top lid can be hard to get fully clean. Expensive although similarly priced to other water bottles
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