ENTER E 502 RECEIVE TRANSACTION NEW SERVICE 503SERV|CE TRANSACTION TYPE’? 504 SCHEDULE SERVICE SCHEDULE SERVICE PERSON FOR INITIAL PERSON FOR INSTALLATION SERVICE CALL NOTIFY SERVICE SEND "DIAGNOSE" PERSON OF SERVICE TRANSACTION TO CALL VIA EMAIL OR ALC DIAGNOSTIC INSTANT MESSAGING MANAGER 516 RECEIVE INSTALLATION NOTIFY SERVICE PERSON OF COMPLETE REPORT SERVICE CALL AND RESULTS OF FROM SERVICE DIAGNOSTIC PROCEDURE USING
PERSON TROUBLE TICKET