A method for responding to an electronic mail (“email”) message presented to a user on a display screen of a data processing system, comprising: receiving a command from the user to generate a reply to the email message using content from one or more template replies, the reply having a subject line...http://www.google.ca/patents/US8024414?utm_source=gb-gplus-sharePatent US8024414 - Method and system for generating template replies to electronic mail messages
