WO2006097913A3 - Third party recording of data transferred - Google Patents

Third party recording of data transferred Download PDF

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Publication number
WO2006097913A3
WO2006097913A3 PCT/IL2006/000128 IL2006000128W WO2006097913A3 WO 2006097913 A3 WO2006097913 A3 WO 2006097913A3 IL 2006000128 W IL2006000128 W IL 2006000128W WO 2006097913 A3 WO2006097913 A3 WO 2006097913A3
Authority
WO
WIPO (PCT)
Prior art keywords
data
trunk
mapping
packet
data transferred
Prior art date
Application number
PCT/IL2006/000128
Other languages
French (fr)
Other versions
WO2006097913A2 (en
Inventor
Eran Halbraich
Original Assignee
Nice Systems Ltd
Eran Halbraich
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nice Systems Ltd, Eran Halbraich filed Critical Nice Systems Ltd
Priority to EP06701672A priority Critical patent/EP1859556A4/en
Priority to AU2006224215A priority patent/AU2006224215B2/en
Priority to CA002600546A priority patent/CA2600546A1/en
Publication of WO2006097913A2 publication Critical patent/WO2006097913A2/en
Publication of WO2006097913A3 publication Critical patent/WO2006097913A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0428—Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
    • H04Q11/0435—Details
    • H04Q11/045—Selection or connection testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/64—Hybrid switching systems
    • H04L12/6418—Hybrid transport
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/09—Mapping addresses
    • H04L61/10—Mapping addresses of different types
    • H04L61/106—Mapping addresses of different types across networks, e.g. mapping telephone numbers to data network addresses
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13092—Scanning of subscriber lines, monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13164—Traffic (registration, measurement,...)
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13166—Fault prevention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13216—Code signals, frame structure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Technology Law (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

A method or apparatus for managing monitoring of packet data traffic of a packet switched telephony trunk connection, such as an IP trunk, wherein the data packets identify ports but monitoring is based on extension lines and the like. A mapping unit (32) is used for obtaining mapping data that relates ports to respective individual connections or extension lines. A packet duplication unit (34) copies data traffic from the trunk, and an associative access unit (36) either stores or allows direct use of the data via the mapping information.
PCT/IL2006/000128 2005-03-16 2006-02-01 Third party recording of data transferred WO2006097913A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP06701672A EP1859556A4 (en) 2005-03-16 2006-02-01 Third party recording of data transferred using the ip protocol
AU2006224215A AU2006224215B2 (en) 2005-03-16 2006-02-01 Third party recording of data transferred using the IP protocol
CA002600546A CA2600546A1 (en) 2005-03-16 2006-02-01 Third party recording of data transferred using the ip protocol

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US66190805P 2005-03-16 2005-03-16
US60/661,908 2005-03-16

Publications (2)

Publication Number Publication Date
WO2006097913A2 WO2006097913A2 (en) 2006-09-21
WO2006097913A3 true WO2006097913A3 (en) 2009-04-02

Family

ID=36992116

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IL2006/000128 WO2006097913A2 (en) 2005-03-16 2006-02-01 Third party recording of data transferred

Country Status (5)

Country Link
US (1) US7545803B2 (en)
EP (1) EP1859556A4 (en)
AU (1) AU2006224215B2 (en)
CA (1) CA2600546A1 (en)
WO (1) WO2006097913A2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104838664A (en) * 2012-10-10 2015-08-12 萨热姆通信宽带简易股份有限公司 Telephony system comprising a master device and at least one slave device that are linked by a communication network

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8228926B2 (en) * 2005-04-12 2012-07-24 Genband Us Llc Dynamic loading for signaling variants
US8094803B2 (en) 2005-05-18 2012-01-10 Mattersight Corporation Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
US8094790B2 (en) 2005-05-18 2012-01-10 Mattersight Corporation Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center
US9002313B2 (en) 2006-02-22 2015-04-07 Federal Signal Corporation Fully integrated light bar
US7746794B2 (en) 2006-02-22 2010-06-29 Federal Signal Corporation Integrated municipal management console
US9346397B2 (en) 2006-02-22 2016-05-24 Federal Signal Corporation Self-powered light bar
US7476013B2 (en) 2006-03-31 2009-01-13 Federal Signal Corporation Light bar and method for making
US8599747B1 (en) * 2006-12-20 2013-12-03 Radisys Canada Inc. Lawful interception of real time packet data
US8023639B2 (en) 2007-03-30 2011-09-20 Mattersight Corporation Method and system determining the complexity of a telephonic communication received by a contact center
US8718262B2 (en) 2007-03-30 2014-05-06 Mattersight Corporation Method and system for automatically routing a telephonic communication base on analytic attributes associated with prior telephonic communication
US10419611B2 (en) 2007-09-28 2019-09-17 Mattersight Corporation System and methods for determining trends in electronic communications
US10003688B1 (en) 2018-02-08 2018-06-19 Capital One Services, Llc Systems and methods for cluster-based voice verification

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6295293B1 (en) * 1996-06-04 2001-09-25 Telefonaktiebolaget Lm Ericsson (Publ) Access network over a dedicated medium
US20030147381A1 (en) * 1998-04-03 2003-08-07 Nelson Edward T. Systems and methods for multiple mode voice and data communications using intelligenty bridged TDM and packet buses and methods for performing telephony and data functions using the same

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6585589B2 (en) * 1997-02-07 2003-07-01 Douglas M. Okuniewicz Lottery game/gaming device interface
US7133511B2 (en) * 1998-12-11 2006-11-07 Securelogix Corporation Telephony security system
US6246752B1 (en) * 1999-06-08 2001-06-12 Valerie Bscheider System and method for data recording
US6553025B1 (en) * 1999-08-18 2003-04-22 At&T Corp. Multiple routing and automatic network detection of a monitored call from an intercepted targeted IP phone to multiple monitoring locations
US7006448B1 (en) * 1999-10-01 2006-02-28 Lucent Technologies Inc. System and method for measuring network round trip time by monitoring fast-response operations
EP1344376A2 (en) * 2000-12-12 2003-09-17 Nice Systems Ltd. A method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6295293B1 (en) * 1996-06-04 2001-09-25 Telefonaktiebolaget Lm Ericsson (Publ) Access network over a dedicated medium
US20030147381A1 (en) * 1998-04-03 2003-08-07 Nelson Edward T. Systems and methods for multiple mode voice and data communications using intelligenty bridged TDM and packet buses and methods for performing telephony and data functions using the same

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104838664A (en) * 2012-10-10 2015-08-12 萨热姆通信宽带简易股份有限公司 Telephony system comprising a master device and at least one slave device that are linked by a communication network

Also Published As

Publication number Publication date
EP1859556A4 (en) 2010-03-17
EP1859556A2 (en) 2007-11-28
US20060227719A1 (en) 2006-10-12
AU2006224215A1 (en) 2006-09-21
US7545803B2 (en) 2009-06-09
CA2600546A1 (en) 2006-09-21
WO2006097913A2 (en) 2006-09-21
AU2006224215B2 (en) 2009-12-03

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