WO2005010784A1 - Transaktionsserver und computerprogrammprodukt - Google Patents
Transaktionsserver und computerprogrammprodukt Download PDFInfo
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- WO2005010784A1 WO2005010784A1 PCT/CH2004/000462 CH2004000462W WO2005010784A1 WO 2005010784 A1 WO2005010784 A1 WO 2005010784A1 CH 2004000462 W CH2004000462 W CH 2004000462W WO 2005010784 A1 WO2005010784 A1 WO 2005010784A1
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- WIPO (PCT)
- Prior art keywords
- data
- transaction server
- rules
- contract
- user interface
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0633—Workflow analysis
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0283—Price estimation or determination
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/18—Legal services; Handling legal documents
- G06Q50/188—Electronic negotiation
Definitions
- the present invention relates to a computerized transaction server and a computer program product for the conclusion of contracts between a service recipient and a service provider.
- the present invention relates in particular to a computerized transaction server which comprises a user interface with data entry fields for entering contractual object data, stored data rules associated with the data entry fields, and validation means, the user interface being operable for service users by means of terminals via a telecommunication network and the validation means being set up for Checking data values entered via the data entry fields based on the assigned data rules, requesting corrections via the user interface in accordance with the assigned data rules and generating a validation result.
- Computerized systems with user interfaces for receiving data for the conclusion of contracts between a service recipient and a service provider are currently available, in particular via the Internet.
- the known systems are typically equipped with validation means in order to check the entered data values based on data rules which are assigned to the data input fields of the user interfaces and to request corrections via the user interface if necessary.
- the known systems can automatically conclude sales contracts online.
- the objects of the contract relate to services, To whom contractual terms and especially prices cannot be easily assigned one-to-one, the known systems are only suitable for data entry for service orders or service requests, which have to be dealt with "manually" at a later point in time by the service provider's clerks.
- a computerized transaction server which comprises a user interface which can be operated by means of terminals via a telecommunications network and has data input fields for entering contract object data, which is independent of the location or the desired contract object for the service recipient (Performance) is available and usable as a universal user interface.
- a computerized transaction server which comprises a universal user interface which can be flexibly adapted to variable terms and conditions and contractual objects without changes visible to service users.
- the computerized transaction server for concluding contracts between a service recipient and a service provider comprises a user interface which can be operated by service users by means of terminals via a telecommunication network.
- the user interface has a number of data input modules which comprise data input fields for entering contract object data.
- the transaction server also includes stored data rules that are assigned to the data entry fields, as well as validation means for checking data values entered via the data entry fields based on the assigned data rules, for requesting corrections via the user interface depending on the assigned data rules and for generating a validation result.
- the transaction server comprises stored business rules that are assigned to one or more of the data entry fields
- the transaction server includes evaluation means for evaluating the data values entered via the data entry fields based on the assigned Business rules " and to generate a corresponding evaluation result
- the transaction server several different Contract conclusion processes include displaying a contract price via the user interface, requesting and receiving consent to conclude a contract from the service user via the user interface, and storing a contract that has been concluded
- the transaction server comprising control means for activating a first of the data input modules, for activating the evaluation means with a positive validation result, and for automatic selection and activation of another of the data entry modules or one of the contract conclusion processes depending on the evaluation result.
- the transaction server is set up, for example, to conclude reinsurance contracts between an insurance company as the service provider and a reinsurance company as the service provider, and the contract object data accordingly includes information on insurance products and insurance sums.
- the assignment of several business rules to one or more data entry fields enables a complex and flexibly configurable automatic evaluation of the entered data values, whereby data values of individual data entry fields and / or mutual relationships of data values of several data entry fields are examined.
- conditions for entered data values or for relationships between entered data values can be changed dynamically and flexibly without having to make changes to the user interface or program-related changes to the transaction server.
- the automatic selection and activation of different data entry modules depending on the evaluation result enable the execution of dynamically and automatically changeable data entry sequences and process flow patterns depending on entered data values and stored business rules.
- the automatic selection and activation of various contract conclusion processes depending on the evaluation result enable the execution of dynamically and automatically changeable processing and process flow patterns for the contract conclusion. conclusion depending on entered data values and saved business rules.
- the process control which activates and / or selects other modules, processes and program parts depending on status values, enables a modular architecture in which individual modules, processes and / or program parts can be replaced without changes to the process control being necessary.
- the transaction server preferably comprises a rule database in which the business rules are stored, and the business rules each comprise a rule logic and one or more rule parameters, the rule logic being stored in an embodiment variant as executable program code.
- Storing the business rules in a database allows maximum flexibility, since the business rules can be changed dynamically and, if necessary, remotely.
- the storage of the rule logic as executable program code has the advantage that complex rules can be changed dynamically for the transaction server without having to make program-related changes to the transaction server.
- the data rules and business rules are preferably each assigned to one of several rule sets and the control means are set up to select a rule set to be used from the rule sets as a function of at least one data value entered in a specific data entry field.
- the validation means and the evaluation means are set up accordingly to check or evaluate the entered data values based on the data rules or business rules of the rule set to be used.
- the specific data input field is provided, for example, for the input of geographic data values, for the input of data values for user identification or for the input of data values for performance identification.
- the control means are set up to select the rule set to be used as a function of an input geographic data value, an input data value for user identification and / or an input data value for power identification.
- At least one of the contract conclusion processes is preferably set up to automatically calculate the contract price based on entered data values.
- Automated conclusion of contracts can save financial costs that would be incurred if a human representative of the service provider processes them.
- the automatic conclusion of a contract usually takes place in a much shorter time than a "manual" conclusion of a contract, which is supported by a human representative. Since the selection and activation of the automated conclusion of the contract is based on the rule-dependent validation and evaluation of the data values entered, it can be guaranteed that the automated conclusion of the contract will only be used if the data values entered are correct, plausible and complete and meet the terms and conditions.
- At least one of the contract conclusion processes is preferably set up to make the entered data values electronically accessible to a responsible human representative of the service provider, to accept data input from the human representative, to display entered data from the human representative to the service recipient via the user interface and to the contract price by data exchange via the user negotiate cutting parts between the service recipient and the human representative.
- a "manual" contract in which a human representative of the service provider is involved, does result in higher financial costs for the service provider than the automated contract conclusion, but according to the terms and conditions, for example for particularly complex, risky or costly contract items, an intervention by a human representative may be desirable.
- control means are set up to store the entered data values, the generated validation result and the generated evaluation result assigned to one another.
- the stored data values and status values are not only available for further processing of the relevant contract, but can also be used at a later point in time as the basis for improvements to the user interface or for adapting the rules.
- the present invention also relates to a computer program product which comprises a computer-readable medium with computer program code means contained therein for controlling one or more processors of the transaction server.
- the computer program code means control the processors of the transaction server in such a way that the transaction server provides a user interface with a number of data entry modules, which include data entry fields for entering contract object data, which user interface can be operated by service users via terminals via a telecommunication network such that data rules associated with the data entry fields are stored in the transaction server.
- FIG. 1 shows a block diagram which schematically represents a computerized transaction server for the conclusion of contracts between a service recipient and a service provider, the transaction server being connectable to the terminals of service providers via a telecommunications network.
- FIG. 2 shows a flowchart which schematically represents the process flow in the transaction server when contracts are concluded between a service recipient and a service provider.
- FIG. 3 shows a flowchart which shows an example of a simplified process flow in the transaction server when concluding contracts between a service recipient and a service provider.
- reference numeral 1 denotes a computerized one
- the transaction server 1 for the conclusion of contracts between a service recipient and a service provider.
- the transaction server 1 is operated by the service provider and comprises one or more computers, each with one or more processors.
- the transaction server 1 is connected via a telecommunications network 2 to various end devices 3a, 3b and 3c of service users.
- the telecommunications network 2 comprises a fixed network and / or a mobile radio network.
- the fixed network is, for example, the public switched telephone network, an ISDN network (Integrated Services Digital Network) or preferably the Internet or an intranet.
- the mobile radio network is, for example, a GSM (Global System for Mobile Communication), a UMTS network (Universal Mobile Telephone System) or another, for example satellite-based, mobile radio network, or a WLAN (Wireless Local Area Network).
- the reference numeral 3a designates a terminal which is designed as a PC (Personal Computer)
- the reference numeral 3b designates a terminal which is designed as a mobile notebook or laptop computer
- the reference numeral 3c designates a terminal which is designed as a mobile radio telephone or PDA computer (Personal Digital Assistant) is running.
- the transaction server 1 comprises a communication module 10 for communication, that is for data exchange, with the terminals 3a, 3b, 3c.
- the communication module 10 is set up, for example, to use the terminals 3a, 3b, 3c to create a virtual private network (VPN, Virtual Private Network) via the telecommunications network 2 and to communicate with the terminals 3a, 3b, 3c via this virtual private network.
- the transaction server 1 comprises a rule database 18 and several functional modules and parts, namely a control module 11, validation means 12, evaluation means 13, a contract conclusion process module 14 and a user interface module 15.
- the contract conclusion process module 14 includes an automated one Contract conclusion process 141 and a semi-automated contract conclusion process 142, which will be described in more detail later with reference to FIG. 2.
- the functional modules and parts are preferably designed as programmed software modules or software parts on a computer program product.
- the computer program product preferably comprises a computer readable medium that contains the computer program code of the functional modules and parts.
- the computer-readable medium is designed as a fixed memory in the transaction server 1 or is supplied to the transaction server as a mobile data carrier, for example as a CD (compact disc).
- the user interface module 15 comprises the program code for a user interface to the transaction server 1, which can be operated for service users by means of the terminals 3a, 3b, 3c via the telecommunication network 2.
- the user interface is made available, for example, via so-called browser programs or as an API (Application Programming Interface).
- API Application Programming Interface
- the user interface module 15 comprises a plurality of data input modules.
- the data input modules each include data input fields, which are used in particular to enter contractual object data.
- the data input modules 151 each comprise one or more displayable windows or GUI images (“screens”), or a rollable form (“scrollable form”).
- the data input modules 151 are preferably assigned to different paths of a process flow (workflow). orderly.
- the user interface can also be provided with a speech recognition module for data input.
- the rules database 18 includes information about data rules and business rules.
- the data rules and business rules each include one or more rule parameters and a rule logic. At least the control parameters but preferably also the control logic are stored in the control database 18.
- the control logic is preferably stored as program code that can be executed on the transaction server 1, for example as a so-called applet in Java. As shown in Table 1 using the examples of the business rules BR1, BR2, BR3, BR4 and BR5, the control logic comprises at least one or more control conditions (specified in table 1 in pseudo code).
- control conditions refer to the data values of the data entry fields DF1, DF2, DF3, DF4, DF5, DF6, DF7, DF8 and DF9 as well as to the control parameters A, B, C, D, E, F and G.
- Table 1 also shows examples of rule actions that are carried out according to an evaluation result that is determined on the basis of the rule conditions.
- the specified examples of the control actions relate to the activation of the data input modules DM2, DM3 and DM4 and the activation of the automated contract conclusion process PA or the semi-automated contract conclusion process PM.
- the control logic stored in the control database 18 includes the control conditions.
- the control actions are either permanently coded as part of the control module 11 or stored as part of the control logic in the control database 18 in various design variants. Table 1
- the data rules and business rules are each assigned to one or more data entry fields of the data entry modules.
- the data rules are used by the validation means 12 to ensure the quality of the data entered.
- the data rules determine the correct syntax and format, define prescribed ranges of values, regulate the plausibility and relationships between data values of several data entry fields, e.g. a first date must be before a second date, and specify which data must be entered.
- the data rules are also used to check and ensure that the entered data values fit into a defined mathematical model or formula.
- the business rules are used by the evaluation means 13 and the control module 11 to control the process flow on the basis of the data entered. to select different process paths and to activate assigned data input modules and / or contract conclusion processes 141, 142.
- the business rules enable a data-driven, multi-stage, nested triage process. For example, by activating a data input module, the service recipient can be requested to enter further additional data values if an entered data value or a sum of several entered data values exceeds a defined threshold value or if a specific class or group of contractual objects is specified on the basis of the entered data , As long as the evaluation means 13 judge the conditions set by the business rules to be fulfilled (positive evaluation result), the control module 11 guides the process flow along paths with minimal data input. However, if the evaluation means 13 judge the conditions set by the business rules as not being met (negative evaluation result), the control module 11 guides the process along paths with additional data input and activates additional corresponding data input modules.
- the data rules and / or the business rules are assigned rule sets to which different record identifier data are assigned.
- the set identifier data includes geographic data, user identification data and / or performance identification data.
- the record identifier data enable the selection and activation of data rules and / or business rules depending on the data values entered.
- step S1 a power user accesses the transaction server 1 via the telecommunications network 2 by means of a terminal 3a, 3b, 3c.
- step S2 the transaction server 1 provides the service recipient with a user interface by means of the user interface module 15.
- a first of the data input modules 151 is activated, which is selected by the control module 11 in accordance with a defined process flow.
- the process flow can be permanently programmed in the control module 11 or can be configured flexibly and variably by storing data elements in a database (for example by linking path or step identifications with data input module identifications).
- step S3 the transaction server 1 accepts data values via the user interface provided in step S2, which are entered by the service user via data entry fields of the activated data entry module and transmitted to the transaction server 1 via the telecommunication network 2 by means of the terminal device 3a, 3b, 3c.
- step S4 the validation means 12 check the data received in step S3.
- the data is checked on the basis of the stored data rules which are assigned to the data entry fields of the activated data entry module.
- the validation means 12 generate a validation result in accordance with the result of the check.
- the validation result indicates whether the data values meet the data rules (positive validation result) or whether they need to be corrected and / or supplemented (negative validation result).
- the validation result also includes information for identifying the data values to be corrected and / or supplemented.
- the received data values are stored in association with the generated validation result.
- the validation means 12 for validating the data values can be carried out by program parts in the user interface “close” to the service recipient, by a programmed module in the control module 11 of the transaction server 1 or by data integrity rules in the database management system (DBMS).
- the control module 11 checks whether a positive validation result has been generated in step S4.
- step S6 the service user is shown in step S6 via the user interface which data values are to be supplemented or corrected.
- the supplemented or corrected data are received in step S3.
- control module 11 activates the evaluation means 13 in step S7.
- step S8 the evaluation means 13 evaluate the data values received in step S3, which were originally entered and / or corrected and / or supplemented in accordance with the instructions in step S6.
- the data values are evaluated on the basis of the stored business rules which are assigned to the data entry fields of the activated data entry module.
- the business rules to be used are preferably selected as a function of the data values which were received in step S3 via a data input field defined for the rule selection.
- the rule set is selected, the record identifier data of which corresponds to the received data values which were received via the data input field defined for the rule selection.
- different sets of rules with applicable business rules can be selected depending on accepted geographic data, which for example designate the country or region of the service provider, on received user identification data which for example designate the company or the user group of the service provider, and / or on taken performance identification data, which designate the object of the contract.
- the data-dependent selection of business rules is defined, for example, in a business rule or instruction that is assigned to the relevant data entry field provided for the rule selection.
- the GE- Business rules are preferably loaded from the rules database 18 and executed on a processor of the transaction server 1.
- the evaluation means 13 check the control conditions defined by the business rules and generate an evaluation result in accordance with the result of this evaluation.
- the evaluation result generated is stored in association with the relevant received data values stored in step S4.
- step S9 the control module 11 checks whether a positive evaluation result has been generated in step S8.
- step S9 the control module 11 activates one of the data input modules 151 in step S10.
- the additional one The data input module is selected by the control module 11 in accordance with the business rule or rules, the conditions of which were not met in step S8.
- the assignment of data input modules 151 to terms and conditions can be permanently programmed in the control module 11 or can be configured flexibly and variably by linking data elements in a database (e.g. by linking business condition identification and data input module identification).
- the additionally expected data are accepted in step S3.
- control module 11 checks in step S11 whether further business rules need to be checked that relate to the data input fields of the activated data input module are assigned. If necessary, further business rules are checked in step S8.
- control module 11 checks in step S12 whether data input modules are to be activated for the acquisition of further data values in accordance with the defined process flow. If necessary, the control module 11 activates another of the data input modules 151 in step S13 in accordance with the defined process flow. The expected further data are accepted in step S3.
- control module 11 selects the automated contract conclusion process 141 in step S14 if a positive evaluation result was generated in step S8, or the semi-automated contract conclusion process 142 if a negative evaluation result was generated in step S8.
- step S15 the automated contract conclusion process 141 is activated and executed.
- the automated contract conclusion process 141 calculates a contract price on the basis of the data values recorded in step S3 and on the basis of permanently programmed or changeably stored business rules.
- the calculated contract price is displayed to the service user via the user interface and the service user is asked to give their consent to the conclusion of the contract. If no consent is received, the data exchange between the service provider and the service provider ends without the conclusion of a contract. Otherwise, the contract is saved based on the calculated contract price and the recorded data values.
- the semi-automated contract conclusion process 142 is activated and executed.
- the semi-automated contract conclusion process 142 electronically routes the data values acquired in step S3 to a human representative of the service provider, preferably via a GUI interface.
- the human representative determines a contract price based on the recorded data values and enters this contract price via the GUI interface.
- the transaction server 1 displays the contract price determined by the human representative to the service recipient via the user interface of the transaction server 1.
- the service recipient is asked to agree to the conclusion of the contract for the displayed price. If no consent is received, but a rejection is accepted, the human representative and / or the service recipient has the option of setting a new contract price and communicating to the service recipient or the human representative via the transaction server 1.
- the service recipient cannot change the proposed contract price but other contract terms entered as data values for negotiation purposes.
- a contract price and / or contract terms can be negotiated between the service recipient and the human representative. If no agreement is reached, the data exchange between the service provider and the service provider ends without the conclusion of a contract. Otherwise the contract is saved based on the proposed contract price and the recorded data values or changed data values.
- the data input module DM1 is first selected and activated by the control module 11 in order to enable the service recipient to enter contractual object data.
- the data values entered via the input fields of the data input module DM1 are evaluated based on the assigned business rule BR1 (see example in Table 1).
- the data input module DM2 is activated in order to request additional data values from the service provider.
- the data values entered via the input fields of the data input module DM2 are evaluated based on the assigned business rule BR2 (see example in Table 1). If the evaluation according to business rule BR2 gives a positive evaluation result, a further evaluation based on business rule BR3 takes place (see example in Table 1). If the evaluation results in a negative evaluation result according to the business rule BR2, the data input module DM3 is activated in order to request additional data values from the service recipient.
- business rule BR1 If the evaluation according to the business rule BR1 yields a positive evaluation result, the data values entered via the input fields of the data input module DM1 are evaluated based on the next assigned business rule BR3. It is also possible that business rule BR3 can also be applied to additional data values that are entered using data entry fields the additional data input modules DM2 and / or DM3 have been entered.
- the data input module DM4 is activated in order to request additional data values from the service provider. If the evaluation according to the business rule BR3 gives a positive evaluation result, the data values that were entered via the input fields of the data input module DM1 and, if applicable, also via the input fields of the data input modules DM2, DM3, and DM4 are evaluated based on the business rule BR4 (see example in table 1 ).
- the process sequence according to FIG. 3 can be programmed as shown below with a pseudocode.
- the process sequence can be completely and permanently programmed in the control module 11.
- the business rules are preferably dynamically loaded and executed from the rule database 18 at runtime.
- the process flow is programmed so that even the references to the business rules are determined dynamically at runtime.
- the references from the database are determined based on the assignment of the business rules to the data entry fields of the activated data entry module.
- the data input modules for inputting additional data values are also determined dynamically during the runtime. For this purpose, these additional data input modules are referenced in the business rules, which are stored in the rule database 18.
- the proposed transaction server 1 is particularly suitable for the transaction server 1
- the contract object data include Information on the policyholder, insurance products, insurance objects, insurance risks, insurance conditions such as deductibles, and insurance sums.
- Insurance products include liability or property insurance, for example.
- Property insurance includes information about insurance objects and assigned insurance sums.
- different business processes result from the business rules. For example, the intervention of a human representative of the service provider may be required from a certain limit of the total sum insured. This limit can be set differently for different countries and / or groups of service users, for example this limit can be different for service users from different industry or professional groups.
- the contract price is the insurance price or the insurance premium.
Abstract
Description
Claims
Priority Applications (4)
Application Number | Priority Date | Filing Date | Title |
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AU2004260169A AU2004260169B2 (en) | 2003-07-31 | 2004-07-22 | Transaction server and computer programme product |
US10/542,174 US7650315B2 (en) | 2003-07-31 | 2004-07-22 | Transaction server and computer programme product |
JP2005518243A JP4811999B2 (ja) | 2003-07-31 | 2004-07-22 | トランザクションサーバ及びコンピュータプログラム製品 |
EP04738102A EP1644880A1 (de) | 2003-07-31 | 2004-07-22 | Transaktionsserver und computerprogrammprodukt |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/630,857 US10445795B2 (en) | 2003-07-31 | 2003-07-31 | Systems and methods for multi-level business processing |
US10/630,857 | 2003-07-31 |
Publications (1)
Publication Number | Publication Date |
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WO2005010784A1 true WO2005010784A1 (de) | 2005-02-03 |
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Application Number | Title | Priority Date | Filing Date |
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PCT/CH2004/000462 WO2005010784A1 (de) | 2003-07-31 | 2004-07-22 | Transaktionsserver und computerprogrammprodukt |
Country Status (6)
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US (2) | US10445795B2 (de) |
EP (1) | EP1644880A1 (de) |
JP (1) | JP4811999B2 (de) |
CN (2) | CN103426115A (de) |
AU (1) | AU2004260169B2 (de) |
WO (1) | WO2005010784A1 (de) |
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JP2006515942A (ja) | 2006-06-08 |
US7650315B2 (en) | 2010-01-19 |
CN103426115A (zh) | 2013-12-04 |
AU2004260169A1 (en) | 2005-02-03 |
CN1701333A (zh) | 2005-11-23 |
JP4811999B2 (ja) | 2011-11-09 |
EP1644880A1 (de) | 2006-04-12 |
US20060053083A1 (en) | 2006-03-09 |
AU2004260169B2 (en) | 2008-05-01 |
US10445795B2 (en) | 2019-10-15 |
US20050027546A1 (en) | 2005-02-03 |
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