WO2004049222A8 - Multi-dimensional segmentation for use in a customer interaction - Google Patents
Multi-dimensional segmentation for use in a customer interactionInfo
- Publication number
- WO2004049222A8 WO2004049222A8 PCT/IB2003/006470 IB0306470W WO2004049222A8 WO 2004049222 A8 WO2004049222 A8 WO 2004049222A8 IB 0306470 W IB0306470 W IB 0306470W WO 2004049222 A8 WO2004049222 A8 WO 2004049222A8
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- customer interaction
- dimensional segmentation
- segmentation
- dimensional
- customer
- Prior art date
Links
- 230000003993 interaction Effects 0.000 title 1
- 230000011218 segmentation Effects 0.000 title 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
- G06Q30/0204—Market segmentation
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/06—Asset management; Financial planning or analysis
Priority Applications (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| EP03799734A EP1563437A2 (en) | 2002-11-22 | 2003-11-21 | Multi-dimensional segmentation for use in a customer interaction |
| CA002506800A CA2506800A1 (en) | 2002-11-22 | 2003-11-21 | Multi-dimensional segmentation for use in a customer interaction |
| AU2003299439A AU2003299439B9 (en) | 2002-11-22 | 2003-11-21 | Multi-dimensional segmentation for use in a customer interaction |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US10/302,418 | 2002-11-22 | ||
| US10/302,418 US7698163B2 (en) | 2002-11-22 | 2002-11-22 | Multi-dimensional segmentation for use in a customer interaction |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| WO2004049222A2 WO2004049222A2 (en) | 2004-06-10 |
| WO2004049222A8 true WO2004049222A8 (en) | 2004-08-26 |
Family
ID=32324774
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| PCT/IB2003/006470 WO2004049222A2 (en) | 2002-11-22 | 2003-11-21 | Multi-dimensional segmentation for use in a customer interaction |
Country Status (4)
| Country | Link |
|---|---|
| US (1) | US7698163B2 (en) |
| EP (1) | EP1563437A2 (en) |
| CA (1) | CA2506800A1 (en) |
| WO (1) | WO2004049222A2 (en) |
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| EP1563437A2 (en) | 2005-08-17 |
| US20040103051A1 (en) | 2004-05-27 |
| WO2004049222A2 (en) | 2004-06-10 |
| CA2506800A1 (en) | 2004-06-10 |
| AU2003299439B2 (en) | 2008-10-02 |
| AU2003299439A1 (en) | 2004-06-18 |
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