WO2001069386A3 - Monitoring operation of and interaction with services provided over a network - Google Patents

Monitoring operation of and interaction with services provided over a network Download PDF

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Publication number
WO2001069386A3
WO2001069386A3 PCT/GB2001/001132 GB0101132W WO0169386A3 WO 2001069386 A3 WO2001069386 A3 WO 2001069386A3 GB 0101132 W GB0101132 W GB 0101132W WO 0169386 A3 WO0169386 A3 WO 0169386A3
Authority
WO
WIPO (PCT)
Prior art keywords
network
services
provided over
services provided
interaction
Prior art date
Application number
PCT/GB2001/001132
Other languages
French (fr)
Other versions
WO2001069386A2 (en
Inventor
Malcolm John Duckett
Jeremy Andrew Charles Barker
Rhys Andrew Newman
Original Assignee
Speed Trap Com Ltd
Malcolm John Duckett
Jeremy Andrew Charles Barker
Rhys Andrew Newman
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from GB0006128A external-priority patent/GB2356783B/en
Priority claimed from GB0101624A external-priority patent/GB0101624D0/en
Application filed by Speed Trap Com Ltd, Malcolm John Duckett, Jeremy Andrew Charles Barker, Rhys Andrew Newman filed Critical Speed Trap Com Ltd
Priority to AT01911922T priority Critical patent/ATE310282T1/en
Priority to EP01911922A priority patent/EP1264261B1/en
Priority to AU2001240844A priority patent/AU2001240844A1/en
Priority to DE60114999T priority patent/DE60114999T2/en
Publication of WO2001069386A2 publication Critical patent/WO2001069386A2/en
Publication of WO2001069386A3 publication Critical patent/WO2001069386A3/en
Priority to US10/243,834 priority patent/US20030053420A1/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
    • G06F11/3466—Performance evaluation by tracing or monitoring
    • G06F11/3495—Performance evaluation by tracing or monitoring for systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/954—Navigation, e.g. using categorised browsing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/22—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks comprising specially adapted graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/75—Indicating network or usage conditions on the user display
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
    • G06F2201/875—Monitoring of systems including the internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H04L41/5083—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to web hosting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/04—Processing captured monitoring data, e.g. for logfile generation
    • H04L43/045—Processing captured monitoring data, e.g. for logfile generation for graphical visualisation of monitoring data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/06—Generation of reports

Abstract

Methods and apparatus for monitoring the performance of services provided over a network (2). The methods and apparatus make use of the computing power provided at the communications units (1) used by users to access the services. Activity instigated by users both directly and indirectly are monitored and/or reproduced at each communications unit (1). Information gathered in the monitoring processes is sent to a central unit (4) for further processing. Typically the services are accessed via the World Wide Web and part of the apparatus is controlled by a Java/Javascript applet running on a communications unit (1).
PCT/GB2001/001132 2000-03-14 2001-03-14 Monitoring operation of and interaction with services provided over a network WO2001069386A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
AT01911922T ATE310282T1 (en) 2000-03-14 2001-03-14 MONITORING AND INTERACTING WITH NETWORK SERVICES
EP01911922A EP1264261B1 (en) 2000-03-14 2001-03-14 Monitoring operation of and interaction with services provided over a network
AU2001240844A AU2001240844A1 (en) 2000-03-14 2001-03-14 Monitoring operation of and interaction with services provided over a network
DE60114999T DE60114999T2 (en) 2000-03-14 2001-03-14 MONITORING AND INTERACTION WITH NETWORK SERVICES
US10/243,834 US20030053420A1 (en) 2000-03-14 2002-09-16 Monitoring operation of and interaction with services provided over a network

Applications Claiming Priority (6)

Application Number Priority Date Filing Date Title
GB0006128.3 2000-03-14
GB0006128A GB2356783B (en) 2000-03-14 2000-03-14 Monitoring Operation of Services provided over a Network
US54588200A 2000-04-07 2000-04-07
US09/545,882 2000-04-07
GB0101624A GB0101624D0 (en) 2000-03-14 2001-01-22 Monitoring and modifying services provided over a network
GB0101624.5 2001-01-22

Publications (2)

Publication Number Publication Date
WO2001069386A2 WO2001069386A2 (en) 2001-09-20
WO2001069386A3 true WO2001069386A3 (en) 2002-05-16

Family

ID=27255595

Family Applications (2)

Application Number Title Priority Date Filing Date
PCT/GB2001/001132 WO2001069386A2 (en) 2000-03-14 2001-03-14 Monitoring operation of and interaction with services provided over a network
PCT/GB2001/001113 WO2001069412A2 (en) 2000-03-14 2001-03-14 Monitoring and modifying services provided over a network

Family Applications After (1)

Application Number Title Priority Date Filing Date
PCT/GB2001/001113 WO2001069412A2 (en) 2000-03-14 2001-03-14 Monitoring and modifying services provided over a network

Country Status (6)

Country Link
US (1) US20030053420A1 (en)
EP (1) EP1264261B1 (en)
AT (1) ATE310282T1 (en)
AU (2) AU4082601A (en)
DE (1) DE60114999T2 (en)
WO (2) WO2001069386A2 (en)

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Also Published As

Publication number Publication date
ATE310282T1 (en) 2005-12-15
WO2001069412A2 (en) 2001-09-20
EP1264261B1 (en) 2005-11-16
EP1264261A2 (en) 2002-12-11
DE60114999D1 (en) 2005-12-22
US20030053420A1 (en) 2003-03-20
WO2001069412A3 (en) 2002-05-16
AU2001240844A1 (en) 2001-09-24
DE60114999T2 (en) 2006-09-07
WO2001069386A2 (en) 2001-09-20
AU4082601A (en) 2001-09-24

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