WO2001047225A3 - System and method for enhancing call waiting functionality via voice recognition - Google Patents

System and method for enhancing call waiting functionality via voice recognition Download PDF

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Publication number
WO2001047225A3
WO2001047225A3 PCT/US2000/034775 US0034775W WO0147225A3 WO 2001047225 A3 WO2001047225 A3 WO 2001047225A3 US 0034775 W US0034775 W US 0034775W WO 0147225 A3 WO0147225 A3 WO 0147225A3
Authority
WO
WIPO (PCT)
Prior art keywords
phone number
acoustic
signal
call
message
Prior art date
Application number
PCT/US2000/034775
Other languages
French (fr)
Other versions
WO2001047225A2 (en
Inventor
Sheikh A Hafiz
Original Assignee
Qualcomm Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Qualcomm Inc filed Critical Qualcomm Inc
Priority to AU22852/01A priority Critical patent/AU2285201A/en
Publication of WO2001047225A2 publication Critical patent/WO2001047225A2/en
Publication of WO2001047225A3 publication Critical patent/WO2001047225A3/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/57Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/66Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
    • H04M1/663Preventing unauthorised calls to a telephone set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/428Arrangements for placing incoming calls on hold
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/271Devices whereby a plurality of signals may be stored simultaneously controlled by voice recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/22Automatic class or number identification arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42042Notifying the called party of information on the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42059Making use of the calling party identifier
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42204Arrangements at the exchange for service or number selection by voice
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements

Abstract

A system (12, 36, 38) for enhancing call-waiting functionality of a communications device (12) with voice-recognition capabilities of the present invention. The system (12, 36, 38) includes a first mechanism (36, 38) for storing acoustic commands and acoustic messages (42) associated with entries in a database (40). A second mechanism (38) selectively retrieves the acoustic messages (42) and/or responds to user voice commands corresponding to the acoustic commands (42) in response to a call-waiting signal. In a specific embodiment, the electronic device (12) includes a wireless phone (12). The database (40) is an electronic phonebook (40). The second mechanism (38) provides a phone number corresponding to an incoming call associated with the call-waiting signal, via a caller identification systems and methods. The second mechanism (38) also includes an additional mechanism (38) for searching the electronic phonebook (40) for entries matching the phone number associated with an incoming call and providing a signal in response thereto. Software (38) running on a computer (36) included in the communications device (12) includes a routine (38) for playing an acoustic message (42) based on the signal. The played acoustic message (42) is associated with matching electronic phonebook entry (40) if the signal indicates that the incoming phone number matches a phone number corresponding to the matching electronic phonebook entry (40). The message (42) is a default message if the signal indicates that the phone number does not match a phone number associated with an entry in the electronic phonebook (40).
PCT/US2000/034775 1999-12-20 2000-12-20 System and method for enhancing call waiting functionality via voice recognition WO2001047225A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU22852/01A AU2285201A (en) 1999-12-20 2000-12-20 System and method for enhancing call waiting functionality via voice recognition

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US46906099A 1999-12-20 1999-12-20
US09/469,060 1999-12-20

Publications (2)

Publication Number Publication Date
WO2001047225A2 WO2001047225A2 (en) 2001-06-28
WO2001047225A3 true WO2001047225A3 (en) 2002-08-22

Family

ID=23862266

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/034775 WO2001047225A2 (en) 1999-12-20 2000-12-20 System and method for enhancing call waiting functionality via voice recognition

Country Status (2)

Country Link
AU (1) AU2285201A (en)
WO (1) WO2001047225A2 (en)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6687338B2 (en) * 2002-07-01 2004-02-03 Avaya Technology Corp. Call waiting notification
US7308289B2 (en) 2003-01-30 2007-12-11 General Motors Corporation Method and system for managing in-vehicle telephony
CN103095928A (en) * 2013-02-08 2013-05-08 广州市渡明信息技术有限公司 method and system of displaying of incoming call information and cell phone and displaying equipment using the same
US11019207B1 (en) 2019-11-07 2021-05-25 Hithink Royalflush Information Network Co., Ltd. Systems and methods for smart dialogue communication
CN110798576A (en) * 2019-11-07 2020-02-14 浙江同花顺智能科技有限公司 Incoming call identity recognition method and device and related equipment

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5007076A (en) * 1988-08-08 1991-04-09 At&T Bell Laboratories Call announcement arrangement
US5519767A (en) * 1995-07-20 1996-05-21 At&T Corp. Voice-and-data modem call-waiting
US5526406A (en) * 1992-01-29 1996-06-11 Luneau; David J. Calling party announcement apparatus
WO1999049681A1 (en) * 1998-03-25 1999-09-30 Qualcomm Incorporated Method and apparatus for performing handsfree operations and voicing text with a cdma telephone

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5007076A (en) * 1988-08-08 1991-04-09 At&T Bell Laboratories Call announcement arrangement
US5526406A (en) * 1992-01-29 1996-06-11 Luneau; David J. Calling party announcement apparatus
US5519767A (en) * 1995-07-20 1996-05-21 At&T Corp. Voice-and-data modem call-waiting
WO1999049681A1 (en) * 1998-03-25 1999-09-30 Qualcomm Incorporated Method and apparatus for performing handsfree operations and voicing text with a cdma telephone

Also Published As

Publication number Publication date
AU2285201A (en) 2001-07-03
WO2001047225A2 (en) 2001-06-28

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