WO2001026004A3 - Method and apparatus for interprocess messaging and its use for automatically generating transactional email - Google Patents

Method and apparatus for interprocess messaging and its use for automatically generating transactional email Download PDF

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Publication number
WO2001026004A3
WO2001026004A3 PCT/US2000/027422 US0027422W WO0126004A3 WO 2001026004 A3 WO2001026004 A3 WO 2001026004A3 US 0027422 W US0027422 W US 0027422W WO 0126004 A3 WO0126004 A3 WO 0126004A3
Authority
WO
WIPO (PCT)
Prior art keywords
message
email
data
instructional
fields
Prior art date
Application number
PCT/US2000/027422
Other languages
French (fr)
Other versions
WO2001026004A2 (en
Inventor
Nawwar Kasrawi
Jonni Kanerva
Craig M Ambrose
William R Phelps
Original Assignee
Kana Communications Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Kana Communications Inc filed Critical Kana Communications Inc
Priority to AU77533/00A priority Critical patent/AU7753300A/en
Publication of WO2001026004A2 publication Critical patent/WO2001026004A2/en
Publication of WO2001026004A3 publication Critical patent/WO2001026004A3/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Computer And Data Communications (AREA)
  • Devices For Executing Special Programs (AREA)

Abstract

A method of defining and passing messages among separate computer application servers is disclosed. The method uses a specially formatted extensible markup language (XML) formatted message known as an extensible mail format (XMF). The XMF message includes attribute and data value pairs. The method is defined with reference to a method of creating transactional email messages. The method of creating transactional email messages receives specially formatted instructional email messages from other computer systems. The instruction email message includes a destination address, zero or more data fields, and zero or more instructions. The method parses the instructional email message to extract data from the data fields. The method then generates a template outgoing message from the instructional email message. The template outgoing message usually contains one or more merge fields. The method then fills in the merge fields using the data extracted from the instructional email message or external data sources to create a final outgoing message.
PCT/US2000/027422 1999-10-04 2000-10-04 Method and apparatus for interprocess messaging and its use for automatically generating transactional email WO2001026004A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU77533/00A AU7753300A (en) 1999-10-04 2000-10-04 Method and apparatus for interprocess messaging and its use for automatically generating transactional email

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US41166699A 1999-10-04 1999-10-04
US09/411,666 1999-10-04

Publications (2)

Publication Number Publication Date
WO2001026004A2 WO2001026004A2 (en) 2001-04-12
WO2001026004A3 true WO2001026004A3 (en) 2001-11-29

Family

ID=23629842

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/027422 WO2001026004A2 (en) 1999-10-04 2000-10-04 Method and apparatus for interprocess messaging and its use for automatically generating transactional email

Country Status (2)

Country Link
AU (1) AU7753300A (en)
WO (1) WO2001026004A2 (en)

Families Citing this family (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2832277B1 (en) * 2001-11-12 2005-06-24 France Telecom METHOD AND SYSTEM FOR TRANSMITTING A MESSAGE THROUGH A TELECOMMUNICATIONS NETWORK
FR2837047B1 (en) * 2002-03-11 2006-04-21 Jean Bernard Condat ELECTRONIC MESSAGE WITH NOTICE OF RECEPTION AND MONITORING (MARCH)
GB0306463D0 (en) * 2003-03-20 2003-04-23 Steelhead Systems Ltd Improvements relating to communications data management
US20060075035A1 (en) * 2004-09-24 2006-04-06 Tripp Travis S Email customization techniques and systems
GB2427048A (en) 2005-06-09 2006-12-13 Avecho Group Ltd Detection of unwanted code or data in electronic mail
WO2008001025A1 (en) * 2006-06-30 2008-01-03 Opal Information Systems Limited A client-server database shell
GB2444514A (en) 2006-12-04 2008-06-11 Glasswall Electronic file re-generation
US9729513B2 (en) 2007-11-08 2017-08-08 Glasswall (Ip) Limited Using multiple layers of policy management to manage risk
GB2518880A (en) 2013-10-04 2015-04-08 Glasswall Ip Ltd Anti-Malware mobile content data management apparatus and method
US9330264B1 (en) 2014-11-26 2016-05-03 Glasswall (Ip) Limited Statistical analytic method for the determination of the risk posed by file based content

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1992022033A1 (en) * 1991-05-24 1992-12-10 Bell Communications Research, Inc. Active messaging system
US5920848A (en) * 1997-02-12 1999-07-06 Citibank, N.A. Method and system for using intelligent agents for financial transactions, services, accounting, and advice
WO1999040572A1 (en) * 1998-02-05 1999-08-12 Scientific Learning Corporation Feedback modification for reducing stuttering
EP1003307A2 (en) * 1998-11-17 2000-05-24 Ricoh Company Method and system for communicating with a device attached to a computer using electronic mail messages

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1992022033A1 (en) * 1991-05-24 1992-12-10 Bell Communications Research, Inc. Active messaging system
US5920848A (en) * 1997-02-12 1999-07-06 Citibank, N.A. Method and system for using intelligent agents for financial transactions, services, accounting, and advice
WO1999040572A1 (en) * 1998-02-05 1999-08-12 Scientific Learning Corporation Feedback modification for reducing stuttering
EP1003307A2 (en) * 1998-11-17 2000-05-24 Ricoh Company Method and system for communicating with a device attached to a computer using electronic mail messages

Also Published As

Publication number Publication date
AU7753300A (en) 2001-05-10
WO2001026004A2 (en) 2001-04-12

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