WO1999012100A1 - Method and apparatus for web inquiry response via internet video - Google Patents
Method and apparatus for web inquiry response via internet video Download PDFInfo
- Publication number
- WO1999012100A1 WO1999012100A1 PCT/US1998/014089 US9814089W WO9912100A1 WO 1999012100 A1 WO1999012100 A1 WO 1999012100A1 US 9814089 W US9814089 W US 9814089W WO 9912100 A1 WO9912100 A1 WO 9912100A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- conducting
- data
- network
- multimedia
- communication over
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Finance (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Accounting & Taxation (AREA)
- Development Economics (AREA)
- Game Theory and Decision Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Signal Processing (AREA)
- Economics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Computer And Data Communications (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU83861/98A AU8386198A (en) | 1997-08-29 | 1998-07-08 | Method and apparatus for web inquiry response via internet video |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US92100697A | 1997-08-29 | 1997-08-29 | |
US08/921,006 | 1997-08-29 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO1999012100A1 true WO1999012100A1 (en) | 1999-03-11 |
WO1999012100A9 WO1999012100A9 (en) | 1999-05-20 |
Family
ID=25444770
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US1998/014089 WO1999012100A1 (en) | 1997-08-29 | 1998-07-08 | Method and apparatus for web inquiry response via internet video |
Country Status (2)
Country | Link |
---|---|
AU (1) | AU8386198A (en) |
WO (1) | WO1999012100A1 (en) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2001004761A1 (en) * | 1999-07-09 | 2001-01-18 | Surfbuy Ab | A telecommunications system |
WO2001005153A1 (en) * | 1999-07-09 | 2001-01-18 | Alma Media Oyj | Interactive service |
EP1081930A1 (en) * | 1999-08-31 | 2001-03-07 | Lucent Technologies ECS Limited | Method and apparatus for establishing communication |
WO2001080519A1 (en) | 2000-04-14 | 2001-10-25 | Simojoki, Sampo | Method and terminal in a telecommunication network, telecommunication network and communication product |
EP1346484A1 (en) * | 2000-07-12 | 2003-09-24 | George Eugene Darby | Pocket concierge and multimedia, wireless call center system and method |
Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5778178A (en) * | 1995-11-13 | 1998-07-07 | Arunachalam; Lakshmi | Method and apparatus for enabling real-time bi-directional transactions on a network |
US5796393A (en) * | 1996-11-08 | 1998-08-18 | Compuserve Incorporated | System for intergrating an on-line service community with a foreign service |
US5806043A (en) * | 1995-06-06 | 1998-09-08 | Interactive Media Works, L.L.C. | Method for providing customer on-line support via prepaid internet access |
-
1998
- 1998-07-08 AU AU83861/98A patent/AU8386198A/en not_active Abandoned
- 1998-07-08 WO PCT/US1998/014089 patent/WO1999012100A1/en active Application Filing
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5806043A (en) * | 1995-06-06 | 1998-09-08 | Interactive Media Works, L.L.C. | Method for providing customer on-line support via prepaid internet access |
US5778178A (en) * | 1995-11-13 | 1998-07-07 | Arunachalam; Lakshmi | Method and apparatus for enabling real-time bi-directional transactions on a network |
US5796393A (en) * | 1996-11-08 | 1998-08-18 | Compuserve Incorporated | System for intergrating an on-line service community with a foreign service |
Cited By (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2001004761A1 (en) * | 1999-07-09 | 2001-01-18 | Surfbuy Ab | A telecommunications system |
WO2001005153A1 (en) * | 1999-07-09 | 2001-01-18 | Alma Media Oyj | Interactive service |
EP1081930A1 (en) * | 1999-08-31 | 2001-03-07 | Lucent Technologies ECS Limited | Method and apparatus for establishing communication |
WO2001017215A1 (en) * | 1999-08-31 | 2001-03-08 | Lucent Technologies Inc. | Method and apparatus for establishing communication |
US7620722B1 (en) | 1999-08-31 | 2009-11-17 | Alcatel-Lucent Usa Inc. | Method and apparatus for establishing communication |
WO2001080519A1 (en) | 2000-04-14 | 2001-10-25 | Simojoki, Sampo | Method and terminal in a telecommunication network, telecommunication network and communication product |
US6801934B1 (en) | 2000-04-14 | 2004-10-05 | Timo Eranko | Method and device in a telecommunication network having a communication product |
EP1346484A1 (en) * | 2000-07-12 | 2003-09-24 | George Eugene Darby | Pocket concierge and multimedia, wireless call center system and method |
EP1346484A4 (en) * | 2000-07-12 | 2005-12-07 | George Eugene Darby | Pocket concierge and multimedia, wireless call center system and method |
Also Published As
Publication number | Publication date |
---|---|
AU8386198A (en) | 1999-03-22 |
WO1999012100A9 (en) | 1999-05-20 |
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