WO1994017469A1

WO1994017469A1 - Graphical user interface for a help system

Info

Publication number: WO1994017469A1
Application number: PCT/US1994/000919
Authority: WO
Inventors: James Edward Palmer; John Richard Powers, Iii; Patricia J. Coleman; Gregory Scott Brewer; Jeffrey Alan Herman; Eli Cochran
Original assignee: Apple Computer, Inc.
Priority date: 1993-01-27
Filing date: 1994-01-25
Publication date: 1994-08-04
Also published as: GB2290208A; JP2007334910A; JPH08509308A; GB9514573D0; GB2290208B; JP2010244574A; GB2290209B; DE4490464T1; GB2290209A; JP2005011367A; GB9514574D0; AU6232394A

Abstract

The help system includes an access window having topics, index and look for button functions for selection by a user. Through the use of the topics, index or look for functions, a help inquiry is defined which results in the CPU generating and displaying a presentation window on the display. Both the access and presentation windows 'float ' above all other layered windows being displayed regardless of the application currently being executed by the user. Both the access and presentation windows remain active and may be operated upon by the user, as does the top most window immediately below the access or presentation windows being displayed. Other layered windows under the top most application window are inactive, and must be brought to the 'top' of the stack immediately below the access or presentation window to be operated upon. The access window of the present window includes an alpha scroll bar horizontally spanning a defined area of the access window. A plurality of alpha-numeric, symbolic or other characters (collectively 'characters') are displayed along the length of the alpha scroll bar. A slider is provided which may be selectively positioned over a character displayed on the alpha scroll bar. The placement of the slider over a character on the alpha scroll bar results in the CPU displaying data corresponding to the character selected. Entries are displayed in the defined area beginning alphabetically with the letter over which the slider has been placed.

Description

GRAPHICAL USER INTERFACE FOR A HELP SYSTEM BACKGROUND OF THE INVENTION

1. Field of the Invention

The present invention relates to apparatus and methods for displaying graphic information, and more particularly, the present invention relates to a computer controlled display system for displaying and manipulating overlapping windows of data on a display.

2. Background Information

Over the past decade, a variety of graphic user interfaces have been developed to ease human interaction with computer systems. Many user interfaces utilize metaphors in the design of the interface as a way of maximizing human familiarity, and conveying information between the user and computer. Through the use of familiar metaphors, such as desk tops, notebooks and the like, the interface takes advantage of existing human mental structures to permit a user to draw upon the metaphor analogy to understand the requirements of the particular computer system. It is well known that designing around a familiar metaphor helps reduce human learning time. See for example, Patrick Chan "Learning Considerations in User Interface Design: The Room Model", Report CS-84-16, University of Waterloo Computer Science Department, Ontario, Canada, July, 1984, and references cited therein. In current generation systems, it is common for computer systems to incorporate so-called "object oriented" display systems which utilize multiple "windows" on a display in which combinations of text and graphics are disposed. Using a desk top metaphor, the windows may take the form of a variety of objects, such a file folders, loose leaf binders, or simple rectangles, and the windows may overlap one another with the "top" window constituting the current work file. A user operating within the context of a window-based graphic user interface ("GUI") operates on objects commonly found in an office, and therefore, provides non expert users with a familiar surrounding in which to interact with the computer.

In a typical window-based GUI system, visually distinct display objects are provided on the display screen, and are commonly referred to as "icons". Each of the icons represents a function or object on the desktop. In many systems, a cursor is also displayed which may be selectively moved in response to the movement of a mouse or other pointer control device. The cursor may be moved over display objects which the user may select on the screen. The user may delete information from a window, move data from one window to another, and generally operate on the windows as if an actual file or other physical object is being manipulated. A variety of "pull-down" menus also may be displayed, using a technique for selecting particular command options appearing along a menu bar, and subcommand items corresponding to the command options (See U.S. Patent Re.32,632). The reader is referred to the following references which describe various aspects, methods and apparatus associated with prior art graphic user interface design: U.S. Patent Re.32,632, U.S. Patent 4,931,783, U.S. Patent

5,072,412, and U.S. Patent 5,148,154, and the references cited therein.

Although object oriented display systems have shortened the learning and acclamation period of a new user in understanding and operating computer systems, users still require assistance during the actual operation of the computer system. As a result, a variety of on-screen help systems have been developed using window-based graphic user interfaces. Some systems provide a help key which displays on-screen manuals for the reader to review while operating in the particular application program. Other help based systems, such as the balloon help system which forms a part of System 7.0 of the Apple Macintosh^® graphic user interface, provides context sensitive help information by placing the cursor over various icons, labels, windows and other objects on the screen desktop. (See Macintosh^® user manuals published by Apple Computer, Inc.)

An intuitive help interface design, as in the case of graphic user interfaces generally, relies on a real world metaphor to permit users to apply common knowledge about the metaphor and operate the computer system.

However, it is difficult to define what constitutes an "intuitive" design for a user interface, and it is difficult to design an interface that is completely apparent to all end users, no matter which metaphor is used. As a result, it is desirable to provide a help system which is context sensitive and works in conjunction with the graphic user interface metaphor to assist the user.

As will be described, the present invention provides an on-screen help system having attributes which ease the acclamation and learning period of the user. The help system of the present invention provides the full benefits of onscreen help, as opposed to the requirement of the user reading a printed manual, and context sensitivity in the application in which the user is working. Window features are provided which distinguish the help window from other windows on the display, and additional features have been added which coach the user through the use of help to accomplish the desired function. Although the present invention is described in terms of an on-screen help system in a window-based graphic user interface, it will be apparent from the description below, that the present invention's features and attributes have application in a variety of graphic user interface designs and software applications. Accordingly, the present invention is not limited by the following description, and it will be understood by those skilled in the art, that the present invention may be applied to computer systems offered by a variety of manufacturers, and to user interface designs which utilize a variety of metaphors.

SUMMARY AND OBJECTS OF THE INVENTION

The present invention provides apparatus and methods for a help interface for use in a window-based computer display system. The display system includes at least one central processing unit (CPU) which is coupled through appropriate input/output (I/O) circuitry to input devices, such as a keyboard, digital pad, mouse and/or track ball. The CPU is coupled to a hard disk drive for the storage of programs and data, and may also be coupled to a network through which the CPU may communicate with a variety of other system resources and devices. The CPU is further coupled to a display device such as a CRT or liquid crystal display, on which the present invention is displayed. The user interface of the present invention includes an object oriented graphic user interface having overlapping windows. The present invention includes an access window having topics, index and look for button functions for selection by a user. Through the use of the topics, index or look for functions, a help inquiry is defined.

In the event the index button has been selected the access window of the present window displays an alpha scroll bar horizontally spanning a defined area of the access window. A plurality of alpha-numeric, symbolic or other characters (collectively "characters") are displayed along the length of the alpha scroll bar. A slider is provided which may be selectively positioned over a character displayed on the alpha scroll bar. The placement of the slider over a character on the alpha scroll bar results in the CPU displaying data corresponding to the character selected. In the present embodiment, entries are displayed in the defined area beginning alphabetically with the letter over which the slider has been placed. The slider may be positioned over a desired character by the user positioning a cursor over at least a portion of the slider, and depressing a switch to signal the CPU. While continuing to depress the switch, the user manipulates the cursor control device such that the cursor and the slider are moved along the alpha scroll bar until the slider is disposed generally above a desired character, and the user then releases the switch, thereby signaling the CPU that the selection has been made.

Alternatively, a selection may be made by the user placing the cursor over a desired character on the alpha scroll bar and momentarily clicking the switch associated with the cursor control device, thereby signaling the CPU of the selection. Upon the CPU sensing the momentary depression and release of the switch, the CPU moves the slider such that it is displayed over the selected character. The CPU then displays data entries beginning with the selected character in the defined area. A selection may also be made by the user depressing a desired character key on the keyboard coupled to the CPU. Upon sensing the keyboard input, the CPU displays the slider over the selected character and displays the alphabetical list of entries. Additionally, the slider may be moved by placing the cursor over a vertical scroll bar disposed in the defined area of the access window and depressing the switch coupled to the CPU. The CPU then displays the slider over the character representing the current entry at the top of the entry list in the defined area. In the event that there is insufficient space along the length of the alpha scroll bar to display all of the characters in, for example, an alphabet or other predefined character set, additional characters may be displayed along the alpha scroll bar by the CPU. In accordance with the teachings of the present invention, to display the additional characters along the alpha scroll bar, the user places the cursor over the slider, depresses the switch and moves the cursor to an end point of the alpha scroll bar. The CPU, upon sensing the depression of the switch and movement of the slider to the end point of the scroll bar, scrolls the contents of the scroll bar in a direction away from the end point and displays additional characters on the alpha scroll bar. To the user, the display of the additional characters appears to scroll the alpha scroll bar in a direction away from the end point, thereby revealing the additional characters.

To further assist the user, the present invention includes coach marks generated by the CPU for identifying features on the display which relate to the information disposed within the presentation window. The coach marks are displayed generally concurrently with the display of the presentation window, and appear to approximate a geometric object, such as, for example, an arrow, a circle, an X, and the like.

In accordance with the teachings of the present invention, both the access and presentation windows "float" above all other layered windows being displayed regardless of the application currently being executed by the user. Both the access and presentation windows remain active and may be operated upon by the user, as does the top most window immediately below the access or presentation windows being displayed. Other layered windows under the top most application window are inactive, and must be brought to the "top" of the stack immediately below the access or presentation window to be operated upon. Moreover, both the access and presentation windows may be selectively positioned at any location on the display screen regardless of other applications being executed by the CPU and displayed. The access and presentation windows of the present invention continue to be displayed until they are dismissed by the user.

BRIEF DESCRIPTION OF DRAWINGS

FIGURE 1 is a functional block diagram illustrating one possible computer display system incorporating the teachings of the present invention.

FIGURE 2 shows a representative display screen illustrating a window-display system utilizing the teachings of the present invention.

FIGURE 3 is the access window of the present invention.

FIGURE 4 illustrates the access window as shown in Figure 3 once the topics screen has been selected.

FIGURE 5 illustrates the access window of Figure 4 once the topic area for "files and disks" has been selected.

FIGURE 6 illustrates the access window of Figure 5 and shows the selection of "How do I find a file or folder?" being selected.

FIGURE 7 illustrates a presentation window entitled "How do I find a file or folder?" displayed subsequent to the selection illustrated in Figure 6.

FIGURE 8 illustrates the access window of the present invention showing the selection of the index screen and the present invention's alpha slider. FIGURE 9 illustrates the present invention's alpha slider placed on the letter "F" contents of the alpha index window within the access window.

FIGURES 10 illustrates the access window of Figure 9 once the "files" entry has been selected in the alpha window.

FIGURE 11 illustrates the window of Figure 10 once the selection "How do I find a file or folder?" has been selected.

FIGURE 12 illustrates the access window of the present invention having the "Look for" screen selected.

FIGURE 13 illustrates the access screen of Figure 12 after the word "Find" has been inputted and searched.

FIGURE 14 illustrates the access screen of Figure 13 in the selection of "How do I find a file or folder?" being selected.

FIGURE 15 illustrates a presentation window entitled "How do I find a file or folder?" displayed subsequent to the selection illustrated in Figure 14.

FIGURE 16 illustrates the access window of the present invention after index has been selected, and the alpha slider. FIGURE 17 illustrates the window of Figure 16 once the letter "F" has been selected.

FIGURE 18 is a flow chart illustrating a selection technique of the present invention.

FIGURES 19a, 19b, 19c and 19d are flow charts illustrating alternate selection techniques of the present invention.

FIGURE 20 illustrates the position of the alpha slider of the present invention and alpha scroll bar when the slider is moved from the letter "F" to the letter "Z".

FIGURE 21 is a flow chart illustrating the scrolling feature of the present invention's alpha scroll bar.

FIGURE 22 illustrates the position of the alpha slider after it has been moved from the letter "Z" to the letter "P".

FIGURE 23 illustrates the position of the scroll bar when the slider moves from the letter "P" to the letter "Z" and the selection of the word "disks". FIGURE 24 illustrates the presentation window of the present invention disposed on top of a window entitled "GFX Sound & Scan".

FIGURE 25 illustrates the presentation window disposed above other layered windows in the display of the present invention wherein the

"Control Panels" windows is active.

FIGURE 26 illustrates the presentation window of the present invention disposed on top of three windows wherein the window entitled

"General Controls" is active.

FIGURE 27 illustrates the presentation window of the present invention disposed above an active window entitled "GFX Sound & Scan".

FIGURE 28 illustrates the present invention's layering of the presentation window. In the figure, the button entitled "HUH?" is selected and another window is opened, but wherein the "GFX Sound & Scan" window is still active.

FIGURE 29 illustrates the presentation window of the present invention in conjunction with a coach mark encircling the menu choice "File".

FIGURE 30 illustrates the presentation window of the present invention disposed over an active window entitled "General Controls" in which a coach mark encircles a desktop pattern. FIGURE 31 illustrates the presentation window of the present invention and a coach mark encircling "More Choices" in a window entitled "Find".

FIGURE 32 illustrates the present invention's use of coach marks to identify an area which requires a user to insert data or make a selection.

FIGURE 33 illustrates the presentation window of the present invention in which a coach mark has been inserted underlining a portion of the "General Controls" window.

FIGURE 34 is an additional illustration of the presentation window of the present invention in which a curved arrow coach mark is used to identify a portion of a window entitled "Keyboard".

FIGURE 35 is an additional illustration of the coach mark of the present invention in which a straight arrow coach mark is used to identify a selection which is required by the user to accomplish a desired function identified in the presentation window. NOTATION AND NOMENCLATURE

The detailed descriptions which follow are presented largely in terms of display images, algorithms, and symbolic representations of operations of data bits within a computer memory. These algorithmic descriptions and representations are the means used by those skilled in the data processing arts to most effectively convey the substance of their work to others skilled in the art.

An algorithm is here, and generally, conceived to be a self consistent sequence of steps leading to a desired result. These steps are those requiring physical manipulations of physical quantities. Usually, though not necessarily, these quantities take the form of electrical or magnetic signals capable of being stored, transferred, combined, compared, and otherwise manipulated. It proves convenient at times, principally for reasons of common usage, to refer to these signals as bits, values, elements, symbols, characters, images, terms, numbers, or the like. It should be borne in mind, however, that all of these and similar terms are to be associated with the appropriate physical quantities and are merely convenient labels applied to these quantities.

In the present case, the operations are machine operations performed in conjunction with a human operator. Useful machines for performing the operations of the present invention include general purpose digital computers or other similar devices. In all cases, there should be borne in mind the distinction between the method operations of operating a computer and the method of computation itself. The present invention relates to method steps for operating a computer and processing electrical or other physical signals to generate other desired physical signals.

The present invention also relates to apparatus for performing these operations. This apparatus may be specially constructed for the required purposes or it may comprise a general purpose computer selectively activated or reconfigured by a computer program stored in the computer. The algorithms presented herein are not inherently related to any particular computer or other apparatus. In particular, various general purpose machines may be used with programs in accordance with the teachings herein, or it may prove more convenient to construct more specialized apparatus to perform the required method steps. The required structure for a variety of these machines will appear from the description given below. Machines which may perform the functions of the present invention include those manufactured by the Assignee, Apple Computer, Inc., as well as other manufacturers of computer systems.

DETAILED DESCRIPΗON OF THE PREFERRED EMBODIMENT

This Specification is related to, and hereby fully incorporates by reference, the following related Specifications filed on the same day, and assigned to the same assignee, Apple Computer, Inc.:

Serial No. 08/010,064, Filed January 27, 1993, entitled "Method And Apparatus For Presenting Information In A Display Using Floating

Windows; Serial No. 08/010,061, Filed January 27, 1993, entitled "Method and Apparatus For Displaying And Scrolling Data In A Window-Based Graphic User Interface"; Serial No. 08/010,062, entitled "Method And Apparatus For Providing Visual Cues In A Graphic User Interface"; and Serial No.08/010,063, Filed January 27, 1993, entitled "Method And Apparatus For Providing A Help Based Window System Using Multiple Access Methods.

The following detailed description will be divided into several sections. The first of these will describe a general system arrangement for generating computer graphics in accordance with the teachings of the present invention. Subsequent sections will deal with aspects of the present invention such as the present invention's help access methods and presentation window, alpha slider selection method, floating windows, and computer generated coach marks, as well as the overall structure and operation of the present invention's user interface. In addition, in the following description, numerous specific details are set forth such as functional blocks representing data processing devices, metaphors, such as desktop and window metaphors, window configurations and arrangements, etc. in order to provide a thorough understanding of the present invention. However, it will be apparent to one skilled in the art that the present invention may be practiced without the specific details. In other instances, well known circuits and structures are not described in detail so as not to obscure the present invention unnecessarily.

General System Configuration

The computer controlled display system of the present invention is part of a computer system, such as that illustrated in Figure 1. The computer controlled display system includes a display means 40, such as a CRT monitor or a liquid crystal display (LCD), and further includes a cursor control means 42, such as a mouse of the type shown in U.S. Patent No. Re.32,632, a track ball, joy stick or other device for selectively positioning a cursor 44 on a display screen 68 of the display 40. Typically, the cursor control means 42 includes a signal generation means, such as a switch 46 having a first position and a second position. For example, the mouse shown and described in U.S. Patent No. Re.32,632 includes a switch which the user of the computer system uses to generate signals directing the computer to execute certain commands. As illustrated, the cursor control means 42 (hereinafter all types of applicable cursor control devices, such as mice, track balls, joy sticks, graphic tablets, keyboard inputs, and the like, arc collectively referred to as the "mouse 42") is coupled to a computer system 48.

The computer 48 comprises three major components. The first of these is an input/output (I/O) circuit 50 which is used to communicate information in appropriately structured form to and from other portions of the computer 48. In addition, the computer 48 includes a central processing unit (CPU) 52 coupled to the I/O circuit 50 and a memory 55. These elements are those typically found in most general purpose computers, and in fact, computer 48 is intended to be representative of a broad category of data processing devices capable of generating graphic displays.

Also shown in Figure 1 is a keyboard 56 to input data and commands into the computer 48, as is well known in the art. A magnetic mass memory disk 60 is shown coupled to I/O circuit 50 to provide additional storage capability for the computer 48. In addition, a CD ROM 62 is further coupled to the I/O circuit 50 for additional storage capacity. It will be appreciated that additional devices may be coupled to the computer 48 for storing data, such as magnetic tape drives, as well as networks, which are in turn coupled to other data processing systems.

As illustrated in Figure 1, the display 40 includes the display screen 68 in which a window 70 is displayed. As is well known in the art, the window 70 may be in the form of a rectangle or other well known shape, and may include a menu bar 72 disposed horizontally across the length of the window. As is well known, the movement of the mouse 42 may be translated by the computer 48 into movement of the cursor 44 on the display screen 70. The reader is referred to literature cited in the background describing object-oriented display systems generally, and in particular, desktop metaphor window-based systems for additional description related to other computer systems which may be utilized in accordance with the teachings of the present invention. The system illustrated in Figure 1 is intended to represent a general data processing system capable of providing a graphic user interface display. The window display 70 and window based display system shown in Figure 1 is well known (for example, the Macintosh^® series of computers sold by Apple Computer, Inc.), and hence, a detailed description is not necessary herein. In operation, the window based user interface of the present invention is generated and displayed using software stored in memory 55 and executed by the CPU 52, as is known.

Access And Presentation Windows

Referring now to Figure 2, the display screen 68 of the display 40 is shown in additional detail. Illustrated within the display 68, is a known graphic user interface utilized by computers manufactured and sold by Apple Computer, Inc. A menu bar 100 is provided which horizontally spans the display screen 68. As shown in Figure 2 the menu bar 100 typically includes a plurality of command options such as a desktop icon in the shape of an Apple 103, "File", "Edit", "View", "Label", and "Special". Using the teachings of U.S. Patent Re.32,632 and U.S. Patent 4,931,783, pull down menus may be displayed and selected using a methodology commonly referred to as a "push- drag-release" method. Using this methodology, the cursor 44 is placed over a desired command option, after which the switch 46 of the mouse 42 is depressed. The depression of the switch 46 signals the CPU 52 to generate a pull down menu (In Figure 2, a sample pull down menu is shown as menu 104.). Moving the mouse 42, and maintaining the switch 46 in a depressed state, the user places the cursor 102 over a desired subcommand item (in the example of Figure 2, the "help" command), and releases the switch 46. The computer system 48 then executes the selected subcommand item. As will be described, the selection of the subcommand item "help" in menu 104 results in the CPU executing the help system disclosed herein. In addition, for purposes of this Specification and the description which follows, a reference to placing the cursor 44 "over" an object, icon, list, question or the like, shall be understood to mean placing the cursor 44 over at least a portion of the object, icon, list, question or the like sufficient to identify the selection to the CPU 52.

Shown within the desktop illustrated in Figure 2 is a window 108 which includes a header 110 entitled "Mail". In the example illustrated, the window 108 lists a variety of documents, messages and the like, which are disposed within the window 108. Other icons are shown, such as icon 120 entitled "Jeffs HD", which represents a hard disk, and icon 122, which represents a floppy disk to which the CPU 52 has access, and trash can icon 126.

In the presently preferred embodiment, the help system of the present invention is initiated by the user selecting the subcommand item identified as "Help" disposed in the pull down menu 104. To select "Help", the cursor 44 is placed over balloon help menu icon 112, and switch 46 is depressed. CPU 52 generates and displays menu 104, and the user then places cursor 44 over the "Help" subcommand, and releases switch 46. Alternatively, the user may select the "Help" function by inputting a predetermined keyboard equivalent using keyboard 56.

Upon selection of the "Help" function, the computer 48 generates and displays a help screen access window 130, illustrated in Figure 3. The access window 130 includes a logo 132 and user instructions, as illustrated. In the presently preferred embodiment, the instructions shown within the access window 130, logo 132 and the window itself are part of a help data base stored in memory 55, or alternatively, on disk 60 or CD ROM 62. Access to the help data base is provided to the user through a topics button 135, an index button 138, and a lookup button 140, as will be described. In addition, as illustrated in Figure 3, the access window 130 includes a working area 145 in which the CPU 52 displays instructions, text or command options. The working area 145 includes a vertical slider 48 for scrolling through data displayed within the working area 145. Additional features of the access window 130 will become apparent from the description below.

Referring now to Figure 4, the selection of the topics access method for the access window 130 is illustrated. As shown, to enter the present invention's help system through the "topics" button function, the user places the cursor 44 over the button marked topics (135) and momentarily activates ("clicks") the switch 46 on the mouse 42. In the present embodiment, while the cursor 44 is within the rectangle defining the button 135 and the button 46 of mouse 42 is depressed, the image of button 135 appears to be inverted as if it were being depressed. When the switch 46 on the mouse 42 is clicked over the topics button 135, CPU 52 generates and displays the access window 130 including a list of topics within a working area 150 as shown in Figure 4.

As illustrated, the user may then select one of a plurality of topics which the user desires help in. For example, in Figure 5, if the user places the cursor 44 over the topic "Files and Disks" 160, and clicks button 46, the selection of the topic is sensed by the CPU 52, which then generates and displays a list of statements within the working area 145. In the present embodiment, the list displayed within the working area 145 comprises statements in groups which may include questions. The heading is a set of words that begins all statements or questions of a particular type (in the example of Figure 5, "How do I"). The body is the remainder of the question or statement (for example in Figure 5 "Change the name of an item"). In the presently preferred embodiment, the CPU 52 displays the headings in bold. The bodies of the questions or statements appear indented under the heading as shown in the figures. The invention's hierarchical design preserves the statement's format, while removing the redundant heading from each statement in the list As a result, the list of statements has less text, and longer statements or questions fit more easily in the working area 145. In addition, users can easily scan the headings to see the types of statements or questions that are available, using the scroll bar 148. Referring now to Figure 6, as illustrated, the topic area "files and disks" 160 provides the results in the illustrated questions shown. In the example of Figure 6, the cursor 44 is placed through the appropriate movement of the mouse 42 by the user, over the question "Find a file or folder?", and the switch 46 is momentarily clicked. Selection of the question "How do I find a file or folder?", coupled with placing the cursor 44 over the "OK" button and clicking switch 46 again, results in CPU 52 generating and displaying a presentation window 165 illustrated in Figure 7. Data and other information provided within the presentation window 165 requests additional information from the user (if required) and guides the user through the desired function. As will be described more fully below, both the access window 130 and the presentation window 165 "float" over other windows displayed on the display screen 68, without disturbing or altering the currently active window being displayed.

Referring now to Figure 8, help information may also be obtained through the selection of the index button function 138. The placement of the cursor 44 over index button 138, and the momentary clicking of switch 46 on the mouse 42, signals the CPU of the selection of the index function 138. As illustrated in Figure 8, upon the selection of index button 138, the index 170 is generated and displayed. The index allows users to find relevant questions based on specific terms and phrases (referred to collectively as "index entries"). The index screen 170 includes a plurality of entries, and the index button 138 remains inverted to indicate the function is active. The index screen 170 includes an alpha scroll bar 176. Since the index screen 170 contains many entries, the alpha scroll bar 176 allows users to scroll rapidly to a particular letter, similar to a rolodex on a desk. The operation of the alpha scroll bar 176 will be described in more detail below.

The user places the cursor 44 over a portion of a desired letter (See Figure 9) and momentarily clicks the switch 46 on the mouse 42. Upon sensing the letter selection, the CPU 52 displays the nearest and all subsequent entries beginning with the selected letter. In the example of Figure 9, the user has selected the letter "F". Upon sensing the selection, the CPU 52 displays index entries beginning with the letter "F". In the event that there is insufficient display space to display all of the entries beginning with the letter "F", the user may use a scroll bar 178 to scroll the data disposed within the index screen vertically. Alternatively, a user may position the slider 175 over a desired letter by placing the cursor 44 over a portion of the slider 175, depressing the switch 46 on the mouse 42, and dragging the cursor and slider across the alpha scroll bar 177 to a desired letter. Upon reaching the desired letter (in Figure 9 "F"), the user releases the switch 46 on the mouse 42. Once selected, the list of entries is displayed beginning with entries having the selected letter. As shown in Figure 10, the placement of the cursor 44 over an entry such as "Files" and the momentary clicking of the switch 46 on the mouse 42, results in the display of a list of questions as previously described with reference to Figures 5 and 6. As in the example of the topics button previously discussed, as shown in Figure 11, the user then selects a question (for example, "How do I find a file or folder?") and momentarily clicks the mouse button 46. As illustrated in Figure 7, the presentation window 165 is then displayed and operates as previously described. Referring now to Figure 12, the placement of the cursor 44 over the "Look For" button function 140, and the momentary activation of the switch 46 on mouse 42, results in the generation and display of a look for screen identified generally by the numeral 200. The look for screen 200 permits users to type phrases in a text box 210 and view questions related to the phrase (if any). As in the previous examples with respect to the index and topics buttons, when the look for button 140 has been selected, the button appears inverted, thereby indicating it is currently active.

As illustrated in Figure 13, the look for screen 200 also includes a search button function 215. In operation, the user utilizing the keyboard 56, types into the text box 210 a search word (in the example of Figure 13, the word "find"). The user then places the cursor over the search button function 215 and momentarily clicks switch 46. Upon the selection of the search button 102, the CPU 52 searches the help data base stored in memory 55, mass memory 60 or CD ROM 62 and displays the list of questions corresponding to the search term within the working area 145, as previously described with reference to Figures 3 through 11. As illustrated in Figure 14, to select a desired question (such as "How do I find a file or folder?"), the user places cursor 44 over the question and momentarily clicks switch 46. To initiate the selected help function, the user then places the cursor 44 over the "OK" button function 225 and once again clicks switch 46. Upon sensing the selection of the help inquiry, the CPU 52 then generates and displays the presentation window 165, as previously described with reference to Figures 7 and 12. The user then may further define the help request by selecting one of the three (as shown in the example of Figure 15) criteria displayed in the presentation window 165.

Accordingly, as described in this Specification, the present invention provides three access methods for obtaining desired help information from the computer system 48. A user may select the topics button function 135, the index button function 138, or the look for button function 140. Using one of the three select button functions, an appropriate access window and presentation window is displayed to assist the user in obtaining the desired information necessary to operate the computer system illustrated in Figure 1. Described more fully below, the present invention provides additional features which distinguish it from prior help based systems and graphic user interface designs.

Alpha Scroll Bar

As previously described with respect to Figures 8 through 11, the selection of the index button function 138 results in the display of index 170 and an alpha scroll bar 176. As illustrated in Figures 8 and 17, the alpha scroll bar 176 includes a slider 175. The index 170 further includes a vertical scroll bar 250. As shown in Figure 17, the alpha scroll bar 176 includes a plurality of letters A through S, which are displayed upon the selection of the index button function 138. Although Figure 17 illustrates letters A through S being displayed on the alpha scroll bar 176, it will be appreciated by one skilled in the art that the selection of letters is a matter of design choice. For example, it is possible to replace the letters disposed on the alpha scroll bar 176 with other characters, symbols, or non-English language characters, as desired for the particular application and language system used by the user.

As shown in Figure 17 and the flow chart of Figure 18, a user may select a desired letter (in the example of Figure 17, the letter "F") by placing the cursor 44 over, or adjacent to, the letter ("F") and momentarily clicking switch 46. Alternatively, as illustrated in the flow chart of Figure 19(a), a letter may be selected by placing cursor 44 over a portion of slider 175, depressing switch 46 and dragging the cursor and slider over the desired letter, at which point the user releases switch 46.

A selection may also be made by the user depressing a desired character key on the keyboard 56 of Figure 1. Upon sensing the keyboard character input, CPU 52 displays the slider 175 over the corresponding character on the alpha scroll bar 176 (see Figure 19(b)). Additionally, the slider 175 may also be moved on the alpha scroll bar 176 by placing the cursor 44 over vertical scroll bar 250 and depressing switch 46. Upon sensing the placement of the cursor 44 over scroll bar 250 and the depression of the switch 46, the CPU 52 scrolls through the listing of entries in a direction toward the cursor 44 until the switch 46 is released by the user. Once the switch 46 is released, the CPU 52 displays the slider 175 over the character representing the current entry at the top of the entry list (see Figure 19(c)).

Moreover, the slider may also be moved using the method illustrated in flow chart form in Figure 19d. After the user has initially chosen the index button function 138, subsequent selections of the index function 138 results in the CPU 52 displaying the index 170 with index entries. An alternate method of scrolling the index entries is for the user to place cursor 44 over an index entry and depress switch 46. By dragging the cursor 44 vertically outside of the sub-window in which index 170 is displayed (either up or down), and continuing to depress switch 46, CPU 52 scrolls the index entries in a direction away from the cursor 44. In the present embodiment, an index entry is highlighted in black (or other distinctive color) as the entries are scrolled.

Releasing switch 46 once the desired entry is highlighted, results in the entry's selection, and the display of the slider 175 over the character corresponding to the first letter of the top most entry in the index entry list currently displayed.

In the presently preferred embodiment, the CPU 52 moves the slider 175 in a snap fashion from one character position to another (See video tape entitled "Reno" submitted concurrent with the application on which this patent is based). However, it is contemplated that the movement of the slider 175 may be rendered by the CPU 52 as a continuous movement with a snapping movement at the selected character.

As shown in the figures, upon selection of a letter (character), the CPU 52 displays index entries beginning with the selected letter. Additionally, in the event that there is insufficient space to display all of the index letters (in the example A through Z), then the user may scroll the alpha scroll bar 176 to display additional letters, symbols or other characters. Referring now to Figures 20 and 21, the selection of the letter "Z" is shown. In operation, a user desiring to select the letter "Z" (or other originally non-displayed letters) places the cursor 44 over a portion of the slider 175. The user then depresses switch 46 and drags the cursor 44 and slider 175 the end point of the alpha scroll bar 176 (in the present example the letter "S"). While continuing to depress switch 46, the user continues to move the cursor 44 and slider 175 beyond the last displayed symbol (the letter "S"). Upon sensing the attempted movement of the slider 175 and cursor 102 beyond the last displayed symbol or character on the alpha scroll bar 176, the CPU 52 scrolls the content of the alpha scroll bar 176. For example, as shown in Figure 20, if the slider 175 is placed over the letter "S" and the user continues to attempt to move the slider 175 to the right, CPU 52 senses the attempted movement and scrolls the slide bar 176 to the left, thereby rendering T through Z visible. Similarly, if a user places the slider 175 over the letter "I" and attempts to move the slider 175 further to the left, the CPU 52 scrolls the alpha scroll bar 176 to the right, thereby once again rendering the letters A through H visible. Figure 22 illustrates the subsequent positioning of the slider 175 over the letter "P" wherein the content of the index is altered by CPU 52 to display the nearest and all subsequent entries beginning with the selected letter "P", but not further scrolling the slide bar 176, since the letter "P" was already visible.

In addition, it is contemplated that in certain applications, it may be desirable for the alpha scroll bar 176 to scroll in a continuous loop fashion. In the example of Figures 20 and 21, the use of continuous scrolling would result in the scroll bar 176 scrolling from letter "Z" back to letter "A", and subsequent letters. In non-English based character systems, such as Japanese, Chinese or Thai, where the alphabet includes significantly more letters/characters than English, the continuous looping of the scroll bar 176 may be desirable.

As illustrated in Figure 23, once the alpha slider is placed over a letter (in the example of Figure 23, the letter "D") using one of the above described methods, entries beginning with the letter D are displayed. Also shown in Figure 21 is the cursor 44 placed by the user over the entry "disks" which after the momentary depression of switch 46 results in the display of the questions relating to the selected entry. Upon selecting the desired question, the cursor 44 is then placed over the OK button function and switch 46 clicked, or alternatively, the cursor 44 may be placed over the desired question and the switch 46 double clicked. As illustrated in Figure 24, clicking the OK button of Figure 23, or double clicking with the cursor 44 displayed over the desired question, results in the generation of a presentation window 300, which the user may operate upon to obtain the desired help information.

Floating Windows

Referring again to Figure 24, the presentation window 300 is illustrated which overlays a window 302 entitled "GFX Sound and Scan". The presentation window 300 appears to the user to "float" above the underlying window 302. An important distinction of the present invention over prior windowing systems is that the help windows comprising the presentation window 300, and access window 130, are displayed independent of the other window applications currently displayed. In the example of Figure 24, window 302 remains an "active" window, and a user may operate upon the data disposed within the various folders illustrated even though the access window 300 is displayed as the "top" window. A user may select a folder such as the "System Folder" in window 302 while the presentation window 300 is displayed over window 302, as shown. Alternatively, a user may obtain help information using the presentation window 300 by selecting an option such as "Choose a pattern" shown in the figure.

In prior systems, the selection of a window, thereby rendering the selected window active, results in the active window being displayed over underlying windows, wherein the user may only operate upon the currently active window. Using the teachings of the present invention, the presentation window 300 or access window 130 "floats" above other application windows, such as window 302, and are simultaneously active, thereby allowing the user to operate on both windows 302 and 300 without altering the ordering of the window layers.

Referring now to Figure 25, another example of the present invention's floating windows attribute is illustrated. As shown, a presentation window 310 overlays a window 312 entitled "Control Panels". Window 312 in turn overlays a window 314 entitled "GFX Sound and Scan". In the example illustrated in Figure 25, presentation window 310 is active, and the user may follow the instructions within the window 310 on how to change the background pattern of the display screen 68. In addition, the control panel's window 312 is also simultaneously active, and a user may operate on the various functions represented by icons within the window 312. Thus, the present invention's floating windows permit two windows to be active and operable upon by a user simultaneously. As is the case in prior window-based systems, the underlying GFX Sound and Scan window (314) is inactive. To render the underlying window 314 active, the user would place cursor 44 over some portion of window 314, and momentarily click switch 46.

Assume for sake of example that the user places the cursor 44 over a portion of the general control icon 316 illustrated in Figure 25. The general control icon function may be activated by then momentarily clicking switch 46, as is well known. Referring now to Figure 26, the clicking of switch 46 after placing cursor 44 over icon 316 results in the CPU 52 generating and displaying a general controls window 318 which overlies the control panels window 312. The opening of the general controls window 314 results in the general controls window being rendered active, and the underlying windows, namely, the control panels window 312 and the GFX Sound and Scan window 314, rendered inactive. However, the opening or manipulation of underlying windows within applications, such as the control panels window 312 and the like, does not alter the active state of the presentation window 310. Both the general controls window 318 and the presentation window 310 are active and may be operated upon by the user. In addition, using the teachings of the present invention, the placement of the presentation window 310 in other areas on display screen 68 does not alter the function of either the presentation window 310, or underlying application windows. Referring now to Figure 27, there is shown the presentation window 310 overlying the GFX Sound and Scan window 314. As illustrated in this figure, both the presentation window 310 and the GFX Sound and Scan window 314 are active. As previously described, the present invention's floating window attribute as applied to the presentation window 310, permits applications in underlying windows to be operated upon independent of the operation of the presentation window 310. As shown, the presentation window 310 includes a button function entitled "HUH?" 320. By placing the cursor 44 over a portion of the button function 320 and momentarily clicking switch 46, the CPU 52 generates and displays a window 322 which overlays both presentation window 310 and the GFX Sound and Scan window 314. As illustrated in Figure 28, window 322 is active and the presentation window 310 is rendered inactive. The window 314 remains active such that the user may operate upon data and functions disposed within window 314 as well as operate on window 322. The present invention renders the presentation window 310 inactive so as not to confuse the user. The dismissal of window 322 by placing cursor 44 over a window closing mark 330 and momentarily clicking switch 46, results in the presentation window 310 being rendered active once again.

Coach Marks

Understanding names and identifying objects may be particularly confusing to end users in operating a computer system. Thus, as will be described, the present invention provides an additional feature which further assists users in operating the computer system illustrated in Figure 1. A technique is disclosed for spotlighting objects on the display 68 which are referred to in the help presentation windows. The present invention provides "Coach Marks" which appear to be hand drawn, but are generated by the CPU 52, to coach the user through the requested help function. As will be appreciated, the coach marks draw the user's attention to objects displayed on display 68, and are effective in identifying objects even if the user has no prior knowledge of the object's name or function. The coach marks are visual, and as such, operate independent of the language of the user. Although the present invention as illustrated in Figures 29 through 36 as utilizing coach marks which are black and white, it will be appreciated by one skilled in the art that the coach marks may be rendered in color as well using a color display system.

Referring now to Figure 29, there is shown the GFX Sound and Scan window 314, as previously illustrated in prior figures. In addition, a presentation window 335 is illustrated overlaying the GFX Sound and Scan window 314. Also shown is a coach edit mark 340 which encircles the command option "file" on a menu bar 345. In operation, substantially

simultaneously with the generation and display of the presentation window 335, the CPU 52 generates and displays the coach mark 340. In the presently preferred embodiment, the generation and display of the coach mark 340 appears to the user to be hand drawn with a hand marker, or the like. In addition, in the presently preferred embodiment, the coach mark 340 is rendered in a color which may be selected by the author of the data base, and the coach mark 340 is displayed by the CPU at a speed such that the rendering is intentionally slower than other CPU operations on the display and appears to the user as if animated. The purpose of the coach mark 340 is to identify and draw the user's attention to objects on display 68 which the user must choose or otherwise operate upon, to accomplish the desired help function accessed through the access window and presentation windows of the present invention described above.

Referring now to Figure 30, there is shown another example of the present invention's use of coach marks to assist the user. In the example, through the appropriate selection of a question in the access window (not shown), a presentation window 348 is displayed. An active window identified as general controls 350 is displayed overlaying the control panels window 352 and the GFX Sound and Scan window 314. To assist the user in accomplishing the desired help function which, in the present example, is phrased as "How do I Change the Background Pattern?", a circular coach mark 355 is provided by CPU 52. In the example illustrated in Figure 30, the CPU 52, upon the generation and display of presentation window 348, also generates coach mark 355, and encircles the icon comprising a desktop pattern 358, as shown, the generation and display of the coach mark 355 draws the users attention to the appropriate icon on the display 68 which the user must operate upon. It has been found that by providing coach marks which appear to be "hand drawn" by a human, the user is better able to visually identify the location of the display 68 on which he must act Therefore, CPU 52, in the presently preferred embodiment, generates the coach marks of the present invention in a fashion which appears to the user as if a human was drawing on display 68 with a colored marker. As can be seen in Figure 30, the coach mark 355 approximates a circle, and has the visual appearance as if a human drew the mark around the icon 358. The rendering of the coach mark 355 such that it only approximates a circle, as opposed to being a mathematically precise rendition of a circle, has been found to best catch the users attention since the coach mark 355 does not appear completely symmetrical as if drawn by a machine. In addition, the coach mark 355 is rendered on the actual interface as it is displayed by CPU 52, and not simply a representation of the interface stored in memory.

Referring now to Figure 31, another example of a circular coach mark is illustrated. As shown, a presentation window 360 is displayed on the display 68. A "Find" window 362 overlays a GFX Sound and Scan window 365. In the example, the presentation window 360 and the find window 362 are simultaneously active. The GFX Sound and Scan window 365 is currently inactive since it underlies the Find window 362. As in the example of Figures 29 and 30 upon generating the presentation window 360, the CPU 52 further generates a circular coach mark 370 which encircles a button function entitled "More Choices" 372, and displays the coach mark in a translucent color.

Referring now to Figure 32, therein is illustrated a presentation window 378 which overlays a control panels window 380 and a GFX Sound and Scan window 382. Also illustrated is a Find window 384 which overlays the control panels window 380, and is active. As such, the Find window 384 and the presentation window 378 are the currently active windows in the example. Also shown is a coach mark having the general shape of a "X" 386 which draws the user's attention to an area in the Find window 384 which requires the user to input data. The user must insert a search term in a "find" field 390 to obtain the necessary help information identified by the question "How Do I Find a File or Folder?" displayed in the presentation window 378. Thus, in the present example, the coach mark 386 takes the form of what appears to be a hand written "X" which is generated and displayed by the CPU 52, to assist the user in identifying the location at which the user must input data.

Referring now to Figure 33, the present invention's use of coach marks is illustrated in which a presentation window 392 is displayed and overlies a portion of an active window entitled general controls 394. The control panels window 380 and the GFX Sound and Scan window 382 are displayed, but are not active windows. As illustrated, using the teachings of the present invention described above, the user has identified the questions "How Do I Change The Blinking Rate of the Insertion Point?", and in response, the CPU 52 has generated the presentation window 392 with instructions on how to accomplish the desired task. In addition, the CPU 52 further has generated and displayed an underline coach mark 396 to draw the user's attention to the button functions which must be operated upon to accomplish the desired task of changing the blinking rate of the insertion point

With reference to Figure 34, in response to an inquiry by the user of "How Do I Change the Keyboard Layout?", the CPU 52 then writes and displays a presentation window 400 which overlays the control panels window 380 and a portion of the GFX Sound and Scan window 382, as shown. A window entitled "Keyboard" 402 has been opened and displayed. As illustrated, to assist the user, the CPU 52 generates and displays a coach mark in the shape of an arrow 408. The arrow coach mark 408 draws the user's attention to the necessary item which must be selected to accomplish the desired task of changing the keyboard layout.

Similarly, in Figure 35, through the use of the access window of the present invention (not shown), the user has selected the question "How Do I Change the Background Pattern?". In response to this inquiry, the CPU 52 generates and displays a presentation window 410 which overlays the control panels window 380 and the GFX Sound and Scan window 382. As illustrated, the presentation window 410 notifies the user that to change the background pattern, the icon entitled "General Controls" 412 must be "opened". To draw the attention of the user to the general controls icon 412, the CPU 52 generates and displays a straight arrow coach mark 416 as shown.

The use of coach marks to draw the user's attention to specific objects, functions or other display elements on screen 68, has been found to greatly assist the user in operating the computer system illustrated in Figure 1. It will be appreciated by one skilled in the ait, that although the present invention's use of coach marks has been described with reference to the help system disclosed herein, that use of coach marks is not limited to the help system as provided in this Specification. It is anticipated that the coach marks as disclosed and described in this Specification have application to a variety of graphic user interface functions, and are not limited to use in a graphic help system. Summary

Accordingly, the present invention, as described, provides a unique help based window system for use in a graphic user interface display system. The present invention's access methods, access windows and presentation windows, in combination with the attributes of the present invention, including floating windows and coach marks, provide a window-based help user interface which assists the user. While the present invention has been described with reference to Figures 1 through 35, it will be appreciated that the figures are for illustration only, and do not limit the spirit and scope of the invention. For example, although the figures have, by necessity, used example windows having certain attributes, icons and/or functions, it will be appreciated that the invention is not limited by the specific examples provided. Rather, the present invention has application in any window-based graphic user interface display system. In addition, it will be noted that the present invention may be realized using a variety of computer programming languages and hardware, and is not limited to any particular hardware or software.

Moreover, it will be appreciated that certain features and aspects of the present invention, such as the present invention's use of coach marks, are not static events and are perceived by the user as having motion. Due to the limitations of a written specification, the reader is referred to a video tape entitled "Reno Macintosh Help", and a software program under the same name, submitted by the applicant concurrent with the filing of the application on which this patent is based.

Claims

1. In a computer display system having a central processing unit (CPU) coupled to a display such that data is displayed on said display in a plurality of windows, a method for displaying said windows and operating upon said windows and said data in said windows by a user, comprising the steps of: said CPU generating and displaying a first window and a second window, said first window overlapping a portion of said second window on said display; both of said windows being simultaneously active and available to said user to operate on each of said windows and data disposed in each of said respective windows.

2. The method as defined by Claim 1 wherein each of said windows may be selectively positioned on said display by said USCT using a cursor control device coupled to said CPU.

3. The method as defined by Claim 2 further including a third window generated and displayed by said CPU.

4. The method as defined by Claim 3 wherein said second window is disposed over at least a portion of said third window, and wherein said first and second windows are active and said third window is inactive.

5. The method as defined by Claim 4 wherein said user desiring to operate upon said third window and data disposed in said third window renders said third window active by placing a cursor on said display over a portion of said third window using said cursor control device, and provides a first signal to said CPU, said CPU upon receiving said first signal modifies the relative position of said third window such that said third window is displayed between said first and second windows, such that said first and third windows are simultaneously active and said second window is inactive.

6. The method as defined by Claim 5 wherein said first signal is generated by said user momentarily activating a switch couped to said CPU.

7. The method as defined by Claim 4 wherein said first window comprises a help access window.

8. The method as defined by Claim 7 wherein said display includes selection means coupled to said CPU to permit said user to select said access window, such that upon selection said CPU generates and displays said access window on said display.

9. The method as defined by Claim 8 wherein said access window includes a first and a second working area, and at least one access button function for selection by said user,

said user selecting said button function using selection means coupled to said CPU; said CPU displaying entries in said first working area;

said user selecting one of said entries in said first working area;

said CPU displaying a plurality of phrases related to said selected entry in said second working area;

said user selecting one of said displayed phrases using said selection means;

said CPU displaying at least one presentation window including instruction data related to said selected phrase for said user on said display.

10. The method as defined by Claim 9 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

11. The method as defined by Claim 10 wherein said phrases are in the form of questions for selection by said user.

12. The method as defined by Claim 10 said access window further including a look for button function, the selection of said look for button function by said user resulting in the display of a search sub- window in said first working area.

13. The method as defined by Claim 12 further including the step of said user inputting a search word into said search subwindow and providing a second signal to said CPU to search said search word.

14. The method as defined by Claim 13 wherein upon sensing said first signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

15. The method as defined by Claim 14 wherein said user provides said second signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activating a switch coupled to said CPU.

16. The method as defined by Claim 12 further including an index button function displayed in said access window.

17. The method as defined by Claim 16 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

a plurality of characters displayed along said scroll bar, a slider which may be selectively positioned over at least a portion of each of said characters using slider positioning means coupled to said CPU, the placement of said slider over a portion of a character resulting in said CPU displaying data corresponding to said character selected in said first working area.

18. The method as defined by Claim 17 wherein said slider is positioned over said desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a second signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a third signal to said CPU.

19. The method as defined by Claim 18 wherein said data is displayed in said first working area in accordance with a predetermined hierarchy.

20. The method as defined by Claim 19 wherein said scroll bar is disposed horizontally across said window.

21. A computer display system having a central processing unit (CPU) coupled to a display for displaying data, said display system comprising: user interface generation means coupled to said CPU for displaying data on said display in windows, said interface generation means generating and displaying a first window and a second window, said first window overlapping a portion of said second window on said display; both of said windows being simultaneously active and available to said user to operate on each of said windows and data disposed in each of said respective windows.

22. The display system as defined by Claim 21 wherein each of said windows may be selectively positioned on said display by a user using a cursor control means coupled to said CPU to control a cursor on said display.

23. The display system as defined by Claim 22 wherein said user interface generation means generates and displays a third window on said display.

24. The display system as defined by Claim 23 wherein said second window is disposed over at least a portion of said third window, and wherein said first and second windows are simultaneously active and said third window is inactive.

25. The display system as defined by Claim 24 wherein said user desiring to operate upon said third window and data disposed in said third window renders said third window active by placing said cursor on said display over a portion of said third window using said cursor control means, and providing a signal to said CPU, said CPU upon receiving said signal modifies the relative position of said third window such that said third window is displayed between said first and second windows, such that said first and third windows are simultaneously active and said second window is inactive.

26. The display sytem as defined by Claim 25 wherein said first signal is generated by said user momentarily activating a switch coupled to said CPU.

27. The display system as defined by Claim 25 wherein said first window comprises a help access window.

28. The display system as defined by Claim 27 wherein said display includes selection means coupled to said CPU to permit said user to select said access window, such that upon selection, said CPU generates and displays said access window on said display.

29. The display system as defined by Claim 28 wherein said access window includes a first and a second working area, and at least one access button function for selection by said user; selection means coupled to said CPU for selecting said button function, said CPU displaying entries in said first working area upon the selection of said button function; said CPU displaying a plurality of phrases related to said selected entry in said second working area upon the selection of one of said entries in said first working area, said user selecting one of said displayed phrases using said selection means; at least one presentation window upon said user selecting one of said displayed phrases, said presentation window including help instruction data related to said selected phrase for said user on said display, said access window no longer being displayed by said CPU once said presentation window is displayed.

30. The display system as defined by Claim 29 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

31. The display system as defined by Claim 30 wherein said phrases are in the form of questions for selection by said user.

32. The display system as defined by Claim 31 said access window further including a look for button function, the selection of said look for button function by said user resulting in said CPU displaying a search sub- window in said first working area.

33. The display system as defined by Claim 32 wherein said user inputs a search word into said search subwindow and provides a second signal to said CPU to search said search word.

34. The display system as defined by Claim 33 wherein upon sensing said second signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

35. The display system as defined by Claim 34 wherein said user provides said second signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activates a switch coupled to said CPU.

36. The display system as defined by Claim 30 further including an index button function displayed in said access window.

37. The display system as defined by Claim 36 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

38. The display system as defined by Claim 37 wherein said slider is positioned over said desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a third signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a fourth signal to said CPU.

39. The display system as defined by Claim 37 wherein said data is displayed in said first working area in accordance with a predetermined hierarchy.

40. The display system as defined by Claim 37 wherein said scroll bar is disposed horizontally across said window.

41. A computer display system having a central processing unit (CPU) coupled to a display for displaying data, said display system comprising:

user interface generation means coupled to said CPU for displaying data on said display in windows;

at least one of said windows including a working area for displaying data, said working area having a scroll bar including:

a plurality of characters displayed along said scroll bar, a slider which may be selectively positioned over a portion of each of said characters using slider positioning means coupled to said CPU, the placement of said slider over a portion of a character resulting in said CPU displaying data corresponding to said character selected in said working area.

42. The display system as defined by Claim 1 wherein said slider positioning means includes a cursor control device coupled to said CPU for positioning a cursor on said display, said cursor control device being controlled by a user.

43. The display system as defined by Claim 2 wherein said slider is positioned over a desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a first signal to said CPU, and moving said cursor and said slider on said display such that said slider is positioned over said portion of said character, and providing a second signal to said CPU.

44. The display system as defined by Claim 2 wherein said data is displayed in said working area in accordance with a predetermined hierarchy.

45. The display system as defined by Claim 4 wherein said scroll bar is disposed horizontally across said window.

46. The display system as defined by Claim 5 wherein said character over which said slider is placed is visible to said user through said slider.

47. The display system as defined by Claim 6 wherein said slider is in the form of a rectangle.

48. The display system as defined by Claim 6 wherein said first signal is provided by depressing a switch and said second signal is provided by releasing said switch.

49. The display system as defined by Claim 8 wherein said switch is disposed on said cursor control device.

50. The display system as defined by Claim 2 wherein said slider is positioned over a character by said user positioning said cursor over said predetermined area of said display corresponding to said desired character and providing a signal to said CPU, said CPU moving said slider such that said slider is displayed over said desired character.

51. The display system as defined by Claim 10 wherein said signal is provided to said CPU by said user momentarily activating a switch disposed on said cursor control device.

52. The display system as defined by Claim 2 wherein additional characters are displayed on said scroll bar by said user positioning said cursor over said predetermined area on said display corresponding to said slider and providing a first signal to said CPU, said user moving said slider and said cursor to an end point of said scroll bar using said cursor control device, said CPU generating and displaying said additional characters and scrolling said other displayed characters in a direction away from said end point

53. The display system as defined by Claim 12 wherein said first signal is provided to said CPU by depressing a switch.

54. The display system as defined by Claim 8 wherein said cursor control device comprises a trackball.

55. The display system as defined by Claim 8 wherein said cursor control device comprises a mouse.

56. The display system as defined by Claim 8 where said cursor control device comprises a keyboard.

57. The display system as defined by Claim 2 wherein said slider is positioned over a character by said user inputting a character using a keyboard coupled to said CPU, said CPU moving said slider such that said slider is displayed over a corresponding character on said scroll bar.

58. The display system as defined by Claim 2 wherein said slider is positioned over a character by said user positioning said cursor over a portion of a vertical scroll bar disposed in said window and providing a first signal to said CPU, said CPU scrolling said data in said window until a second signal is received by said CPU, upon sensing said second signal, said CPU displaying said slider such that said slider is displayed over a character on said scroll bar corresponding to the current data entry in a predetermined position in said window.

59. The display system as defined by Claim 2 wherein said windows displayed by said user interface generation means may be selectively positioned at desired locations on said display by a user using said cursor control device.

60. The display system as defined by Claim 19 wherein said CPU generates a plurality of windows, said window having said scroll bar comprising an access window.

61. The display system as defined by Claim 20 wherein said access window is displayed over at least a portion of a second window en said display.

62. The display system as defined by Claim 20 wherein said access window and said second window are active windows, thereby allowing said user to operate on said access and second windows, and data displayed within said respective windows.

63. The display system as defined by Claim 22 further including a third window over which at least a portion of said second window is displayed.

64. The display system as defined by Claim 23 wherein said user desiring to operate upon said third window and data disposed in said third window renders said third window active by placing said cursor on said display over a portion of said third window using said cursor control device, and provides a signal to said CPU, said CPU upon receiving said signal modifies the relative position of said third window such that said third window is displayed between said access and second windows, such that said access and third windows are active and said second window is inactive.

65. The display system as defined by Claim 24 wherein said display includes selection means coupled to said CPU and said cursor control device for selecting said access window, such that said CPU generates and displays said access window with said scroll bar on said display.

66. The display system as defined by Claim 24 wherein said data displayed in said access window includes a first plurality of items for selection by said user, the selection of one of said items resulting in the dismissal of said access window and the generation and display by said CPU of a presentation window.

67. In a computer display system having a central processing unit (CPU) coupled to a display for displaying data, such that data is displayed on said display in a plurality of windows, a method for displaying said data in said windows by a user, comprising the steps of:

generating and displaying said windows using user interface generation means coupled to said CPU;

defining a working area in at least one of said windows for displaying data, said working area having a scroll bar,

displaying a plurality of characters along said scroll bar, selectively positioning a slider over a portion of one of said characters using slider positioning means coupled to said CPU, the placement of said slider over a portion of said character resulting in said CPU displaying data corresponding to said character selected in said working area.

68. The method as defined by Claim 27 wherein said slider is positioned using a cursor control device coupled to said CPU for positioning said cursor on said display, said cursor control device being controlled by said user.

69. The method as defined by Claim 28 wherein said slider is positioned over said desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a first signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a second signal to said CPU.

70. The method as defined by Claim 28 wherein said data is displayed in said working area in accordance with a predetermined hierarchy.

71. The method as defined by Claim 28 wherein said scroll bar is disposed horizontally across said window.

72. The method as defined by Claim 31 wherein said character over which said slider is placed is visible to said user through said slider.

73. The method as defined by Claim 32 wherein said slider is in the form of a rectangle.

74. The method as defined by Claim 33 wherein said first signal is provided by depressing a switch and said second signal is provided by releasing said switch.

75. The method as defined by Claim 34 wherein said switch is disposed on said cursor control device.

76. The method as defined by Claim 28 wherein said slider is positioned over a character by said user positioning said cursor over said predetermined area of said display corresponding to said desired character using said cursor control device, and providing a signal to said CPU, said CPU moving said slider such that said slider is displayed over said desired character.

77. The method as defined by Claim 36 wherein said signal is provided to said CPU by said user momentarily activating a switch disposed on said cursor control device.

78. The method as defined by Claim 28 wherein additional characters are displayed on said scroll bar by said user positioning said cursor over at least a portion of said slider and providing a first signal to said CPU, said user moving said slider and said cursor to an end point of said scroll bar using said cursor control device, said CPU generating and displaying said additional characters and scrolling said other displayed characters in a direction away from said end point

79. The method as defined by Claim 38 wherein said first signal is provided to said CPU by depressing a switch.

80. The method as defined by Claim 31 wherein said cursor control device comprises a trackball.

81. The method as defined by Claim 31 wherein said cursor control device comprises a mouse.

82. The method as defined by Claim 31 wherein said cursor control device comprises a keyboard.

83. The method as defined by Claim 28 wherein said windows displayed by said user interface generation means may be selectively positioned on said display at desired locations on said display by a user using said cursor control device.

84. The method as defined by Claim 43 wherein said CPU generates a plurality of windows, said window having said scroll bar comprising an access window.

85. The method as defined by Claim 44 wherein said access window is displayed over at least a portion of a second window on said display.

86. The method as defined by Claim 45 wherein said access window and said second window are active windows, thereby allowing said user to operate on said access and second windows, and data displayed within said respective windows.

87. The method as defined by Claim 46 further including a third window over which at least a portion of said second window is displayed.

88. The method as defined by Claim 47 wherein said user desiring to operate upon said third window and data disposed in said third window renders said third window active by placing said cursor on said display over a portion of said third window using said cursor control device, and provides a signal to said CPU, said CPU upon receiving said signal modifies the relative position of said third window such that said third window is displayed between said access and second windows, such that said access and third windows are active and said second window is inactive.

89. The method as defined by Claim 48 wherein said display includes selection means coupled to said CPU and said cursor control device for selecting said access window, such that said CPU generates and displays said access window with said scroll bar on said display.

90. The method as defined by Claim 49 wherein said data displayed in said access window includes a first plurality of items for selection by said user, the selection of one of said items resulting in the dismissal of said access window and the generation and display by said CPU of a presentation window.

91. In a computer display system having a central processing unit (CPU) coupled to a display, a method for providing visual cues to a user of said display system, comprising the steps of: generating and displaying a user interface on said display using user interface generation means coupled to said CPU, said user interface including a plurality of objects; generating coach marks using coach mark generation means coupled to said user interface generation means, said coach marks comprising at least one geometric shape; displaying said coach marks on said display to visually identify at least one of said objects on said display to said user.

92. The method as defined by Claim 1 wherein said coach marks are displayed in response to a first signal provided by said user to said CPU.

93. The method as defined by Claim 2 wherein said user interface generation means further generates and displays windows on said display in which data and objects are displayed.

94. The method as defined by Claim 3 wherein said coach marks identify objects within said windows to said user.

95. The method as defined by Claim 3 wherein said first signal comprises a help inquiry inputted by said user to said CPU.

96. The method as defined by Claim 4 wherein at least one of said coach marks is generally in the shape of a circle which encircles an object to be identified to said user.

97. The method as defined by Claim 4 wherein at least one of said coach marks is generally in the shape of an arrow including an arrow head and a shaft, said arrow head pointing toward and identifying an object on said display.

98. The method as defined by Claim 4 wherein at least one of said coach marks is generally in the shape of an X identifying the location of an object on said display.

99. The method as defined by Claim 8 wherein said X identifies a location on said display where said user is to input data.

100. The method as defined by Claim 4 wherein said coach mark is generally in the shape of a horizontal line.

101. The method as defined by Claim 4 wherein said coach marks are displayed in color.

102. The method as defined by Claim 11 wherein said color is translucent.

103. The method as defined by Claim 4 wherein said coach marks are rendered on said display at a rate slower than other objects are displayed by said CPU, such that said marks appear rendered in animation.

104. The method as defined by Claim 5 said method further including the steps of:

said CPU generating and displaying an access window, said access window including a first and a second working area, and at least one access button function for selection by said user; said user selecting said button function using selection means coupled to said CPU;

said CPU displaying entries in said first working area;

said user selecting one of said entries in said first working area;

said user selecting one of said displayed phrases using said selection means;

105. The method as defined by Claim 14 wherein said coach marks are displayed concurrent with the display of said presentation window.

106. The method as defined by Claim 15 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

107. The method as defined by Claim 16 wherein said phrases are in the form of questions for selection by said user.

108. The method as defined by Claim 17 said access window further including a look for button function, the selection of said look for button function by said user resulting in the display of a search sub-window in said first working area.

109. The method as defined by Claim 18 further including the step of said user inputting a search word into said search subwindow and providing a second signal to said CPU to search said search word.

110. The method as defined by Claim 19 wherein upon sensing said second signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

111. The method as defined by Claim 20 wherein said user provides said second signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activating a switch coupled to said CPU.

112. The method as defined by Claim 21 further including an index button function displayed in said access window.

113. The method as defined by Claim 22 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

a plurality of characters displayed along said scroll bar,

a slider which may be selectively positioned over a portion of each of said characters using slider positioning means coupled to said CPU, the placement of said slider over a portion of a character resulting in said CPU displaying data corresponding to said character selected in said first working area.

114. The method as defined by Claim 23 wherein said slider is positioned over said desired character by said user positioning said cursor over at least a portion of said slider, providing a third signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a fourth signal to said CPU.

115. The method as defined by Claim 24 wherein said third signal is provided by depressing a switch and said fourth signal is provided by releasing said switch.

116. The method as defined by Claim 25 wherein said slider is positioned over a character by said user positioning said cursor over a portion of said display corresponding to said desired character using said cursor control device, and providing a fifth signal to said CPU, said CPU moving said slider such that said slider is displayed over said desired character.

117. A computer display system having a central processing unit (CPU) coupled to a display, comprising: user interface generation means coupled to said CPU, for generating and displaying a user interface on said display including a plurality of objects; coach mark generation means coupled to said user interface generation means for generating coach marks, said coach marks approximating geometric shapes; said coach marks displayed on said display such that objects on said display are visually identified to said user by said coach marks.

118. The display system as defined by Claim 27 wherein said coach marks are displayed in response to a first signal provided by said user to said CPU.

119. The display system as defined by Claim 28 wherein said user interface generation means further generates and displays windows on said display in which data and objects are displayed.

120. The display system as defined by Claim 29 wherein said coach marks identify objects within said windows to said user.

121. The display system as defined by Claim 29 wherein said first signal comprises a help inquiry inputted by said user to said CPU.

122. The display system as defined by Claim 29 wherein at least one of said coach marks is generally in the shape of a circle which encircles an object to be identified to a user.

123. The display system as defined by Claim 29 wherein at least one of said coach marks is generally in the shape of an arrow including an arrow head and a shaft said arrow head pointing toward and identifying an object on said display.

124. The display system as defined by Claim 29 wherein at least one of said coach marks is generally in the shape of an X identifying the location of an object on said display.

125. The display system as defined by Claim 34 wherein said X identifies a location on said display where said user is to input data.

126. The display system as defined by Claim 29 wherein said coach mark is generally in the shape of a horizontal line.

127. The display system as defined by Claim 29 wherein said coach marks are displayed in color.

128. The display system as defined by Claim 37 wherein said color is translucent.

129. The display system as defined by Claim 29 wherein said coach marks are rendered on said display at a rate slower than other objects are displayed by said CPU, such that said marks appear to be rendered in animation.

130. The display system as defined by Claim 31 wherein said user interface generation means further displays: an access window, including a first and a second working area, and at least one access button function for selection by said user, selection means coupled to said CPU for selecting said button function, said CPU displaying entries in said first working area upon the selection of said button function; said CPU displaying a plurality of phrases related to said selected entry in said second working area upon the selection of one of said entries in said first working area, said user selecting one of said displayed phrases using said selection means; at least one presentation window upon said user selecting one of said displayed phrases, said presentation window including help instruction data related to said selected phrase for said user on said display, said access window no longer being displayed by said CPU.

131. The display system as defined by Claim 40 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

132. The display system as defined by Claim 41 wherein said phrases are in the form of questions for selection by said user.

133. The display system as defined by Claim 42 said access window further including a look for button function, the selection of said look for button function by said user resulting in said CPU displaying a search sub- window in said first working area.

134. The display system as defined by Claim 43 wherein said user inputs a search word into said search subwindow and provides a second signal to said CPU to search said search word.

135. The display system as defined by Claim 44 wherein upon sensing said second signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

136. The display system as defined by Claim 45 wherein said user provides said second signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activates a switch coupled to said CPU.

137. The display system as defined by Claim 41 further including an index button function displayed in said access window.

138. The display system as defined by Claim 47 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

a plurality of characters displayed along said scroll bar, a slider which may be selectively positioned over a portion of each of said characters using slider positioning means coupled to said CPU, the placement of said slider over a portion of a character resulting in said CPU displaying data corresponding to said character selected in said first working area.

139. The display system as defined by Claim 48 wherein said slider is positioned over said desired character by said user positioning said cursor over at least a portion of said slider, providing a third signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a fourth signal to said CPU.

140. The display system as defined by Claim 49 wherein said data is displayed in said first working area in accordance with a predetermined hierarchy.

141. In a computer display system having a central processing unit (CPU) coupled to a display such that data is displayed on said display in windows, a method for providing information to a user of said display system, comprising the steps of: said CPU generating and displaying an access window, said access window including a first and a second working area, and at least one access button function for selection by said user;

said user selecting said button function using selection means coupled to said CPU;

said CPU displaying entries in said first working area;

said user selecting one of said entries in said first working area;

said user selecting one of said displayed phrases using said selection means;

142. The method as defined by Claim 1 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

143. The method as defined by Claim 2 wherein said phrases are in the form of questions for selection by said user.

144. The method as defined by Claim 3 said access window further including a look for button function, the selection of said look for button function by said user resulting in the display of a search sub- window in said first working area.

145. The method as defined by Claim 4 further including the step of said user inputting a search word into said search subwindow and providing a first signal to said CPU to search said search word.

146. The method as defined by Claim 5 wherein upon sensing said first signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

147. The method as defined by Claim 6 wherein said user provides said first signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activating a switch coupled to said CPU.

148. The method as defined by Claim 4 further including an index button function displayed in said access window.

149. The method as defined by Claim 8 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

150. The method as defined by Claim 9 wherein said slider is positioned over said desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a second signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a third signal to said CPU.

151. The method as defined by Claim 10 wherein said data is displayed in said first working area in accordance with a predetermined hierarchy.

152. The method as defined by Claim 11 wherein said scroll bar is disposed horizontally across said window.

153. The method as defined by Claim 12 wherein said character over which said slider is placed is visible to said user through said slider.

154. The method as defined by Claim 13 wherein said slider is in the form of a rectangle.

155. The method as defined by Claim 12 wherein said second signal is provided by depressing a switch and said third signal is provided by releasing said switch.

156. The method as defined by Claim 15 wherein said switch is disposed on a cursor control device coupled to said CPU.

157. The method as defined by Claim 15 wherein said slider is positioned over at least a portion of a character by said user positioning said cursor over a portion of said display corresponding to said desired character using said cursor control device, and providing a fourth signal to said CPU, said CPU moving said slider such that said slider is displayed over said desired character.

158. The method as defined by Claim 17 wherein said fourth signal is provided to said CPU by said user momentarily activating said switch.

159. The method as defined by Claim 17 wherein additional characters are displayed on said scroll bar by said user positioning said cursor over said predetermined area on said display corresponding to said slider and providing said second signal to said CPU, said user moving said slider and said cursor to an end point of said scroll bar using said cursor control device, said CPU generating and displaying said additional characters and scrolling said other displayed characters in a direction away from said end point

160. The method as defined by Claim 8 further including the step of said CPU generating and displaying a coach mark on said display, said coach mark identifying features on said display which relate to said information displayed in said presentation window.

161. The method as defined by Claim 20 wherein said coach mark is displayed generally concurrently with said presentation window.

162. The method as defined by Claim 20 wherein said coach mark is rendered by said CPU such that said mark appears to approximate the shape of a geometric object

163. The method as defined by Claim 22 wherein said coach mark is in the general shape of a circle.

164. The method as defined by Claim 22 wherein said coach mark is in the general shape of an arrow having an arrow head and a shaft said arrow head identifying a feature on said display for said user.

165. The method as defined by Claim 22 wherein said coach mark is in the general shape of an underline mark, underlining a feature on said display for said user.

166. The method as defined by Claim 22 wherein said coach mark is in the general shape of an X, said X being placed over a feature on said display which requires said user to input data.

167. The method as defined by Claim 24 wherein said shaft is curved.

168. The method as defined by Claim 22 wherein said coach marks are rendered in color on said display.

169. A computer display system having a central processing unit (CPU) coupled to a display such that data is displayed on said display in windows, a help system providing information to a user of said display system, comprising: an access window generated and displayed by said CPU, said access window including a first and a second working area, and at least one access button function for selection by said user; selection means coupled to said CPU for selecting said button function, said CPU displaying entries in said first working area upon the selection of said button function; said CPU displaying a plurality of phrases related to said selected entry in said second working area upon the selection of one of said entries in said first working area, said user selecting one of said displayed phrases using said selection means; at least one presentation window upon said user selecting one of said displayed phrases, said presentation window including help instruction data related to said selected phrase for said user on said display, said access window no longer being displayed by said CPU once said presentation window is displayed.

170. The display system as defined by Claim 29 wherein said button function comprises a topics button function and said entries comprise an ordered list of topic entries for selection by said user.

171. The display system as defined by Claim 30 wherein said phrases are in the form of questions for selection by said user.

172. The display system as defined by Claim 31 said access window further including a look for button function, the selection of said look for button function by said user resulting in said CPU displaying a search sub- window in said first working area.

173. The display system as defined by Claim 32 wherein said user inputs a search word into said search subwindow and provides a first signal to said CPU to search said search word.

174. The display system as defined by Claim 33 wherein upon sensing said first signal said CPU displays said phrases related to said inputted search word in said second working area of said access window, said phrases being in the form of questions.

175. The display system as defined by Claim 34 wherein said user provides said first signal to said CPU to search said search word by placing a cursor on said display over a search button function in said access window and momentarily activates a switch coupled to said CPU.

176. The display system as defined by Claim 30 further including an index button function displayed in said access window.

177. The display system as defined by Claim 36 wherein the selection of said index button function by said user results in said CPU displaying an index window in said first working area, said working area having a scroll bar including:

178. The display system as defined by Claim 37 wherein said slider is positioned over said desired character by said user positioning said cursor over a predetermined area on said display corresponding to said slider, providing a second signal to said CPU, and moving said cursor and said slider on said display using said cursor control device, such that said slider is positioned over said portion of said character, and providing a third signal to said CPU.

179. The display system as defined by Claim 37 wherein said data is displayed in said first working area in accordance with a predetermined hierarchy.

180. The display system as defined by Claim 37 wherein said scroll bar is disposed horizontally across said window.

181. The display system as defined by Claim 40 wherein said character over which said slider is placed is visible to said user through said slider.

182. The display system as defined by Claim 41 wherein said slider is in the form of a rectangle.

183. The display system as defined by Claim 39 wherein said second signal is provided by depressing a switch and said third signal is provided by releasing said switch.

184. The display system as defined by Claim 43 wherein said switch is disposed on a cursor control device coupled to said CPU.

185. The display system as defined by Claim 39 wherein said slider is positioned over at least a portion of a character by said user positioning said cursor over said predetermined area of said display corresponding to said desired character using said cursor control device, and providing a fourth signal to said CPU, said CPU moving said slider such that said slider is displayed over said desired character.

186. The display system as defined by Claim 45 wherein said fourth signal is provided to said CPU by said user momentarily activating said switch.

187. The display system as defined by Claim 39 wherein additional characters are displayed on said scroll bar by said user positioning said cursor over said predetermined area on said display corresponding to said slider and providing said second signal to said CPU, said user moving said slider and said cursor to an end point of said scroll bar using said cursor control device, said CPU generating and displaying said additional characters and scrolling said other displayed characters in a direction away from said end point

188. The display system as defined by Claim 29 further including coach mark generation means coupled to said CPU for generating and displaying a coach mark on said display, said coach mark identifying features on said display which relate to said information displayed in said presentation window.

189. The display system as defined by Claim 48 wherein said coach mark is displayed generally concurrently with said presentation window.

190. The display system as defined by Claim 49 wherein said coach mark is rendered by said CPU such that said mark appears to approximate the shape of a geometric object.

191. The display system as defined by Claim 50 wherein said coach mark is in the general shape of a circle.

192. The display system as defined by Claim 50 wherein said coach mark is in the general shape of an arrow having an arrow head and a shaft, said arrow head identifying a feature on said display for said user.

193. The display system as defined by Claim 50 wherein said coach mark is in the general shape of an underline mark, underlining a feature on said display for said user.

194. The display system as defined by Claim 50 wherein said coach mark is in the general shape of an X, said X being placed over a feature on said display which requires said user to input data.

195. The display system as defined by Claim 52 wherein said shaft is curved.

196. The display system as defined by Claim 51 wherein said coach marks are rendered in color on said display.