US7571235B2 - Computer telephone integration over a network - Google Patents
Computer telephone integration over a network Download PDFInfo
- Publication number
- US7571235B2 US7571235B2 US10/741,517 US74151703A US7571235B2 US 7571235 B2 US7571235 B2 US 7571235B2 US 74151703 A US74151703 A US 74151703A US 7571235 B2 US7571235 B2 US 7571235B2
- Authority
- US
- United States
- Prior art keywords
- code
- section
- server
- browser
- web
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/0033—Notification or handling of incoming calls by a computer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
Abstract
Description
-
- a) sending to the client computer a first section of code including software elements. When the software elements are loaded a web browser they enable a user to issue commands to the server; and
- b) sending to the client computer a second section of code as a stream which includes event notifications which are generated dynamically by the server in response to the telephony equipment. At least some of the event notifications in the second section are adapted to update one or more of the software elements from the first section;
such that the first section provides a browser-based interface suitable for transmitting user generated commands and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
-
- a) receiving over the network a first section of code including software elements which when loaded in web browser software enable a user of the browser software to issue commands to the server; and
- b) receiving over the network a second section of code in a stream which includes event notifications generated dynamically by the server in response to said telephony equipment, wherein at least some of the event notifications in the second section are adapted to update in the browser software one or more software elements received in the first section;
whereby the first section provides a browser-based interface suitable for transmitting user generated events and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
-
- a) a first code generator for generating a first section of code including software elements which when loaded in web browser software enable a user of the client computer to issue commands to the server;
- b) a second code generator for generating a second section of code in a stream, the second code generator being in direct or indirect communication with the telephony equipment and being configured to generate event notifications in response thereto, wherein at least some of the event notifications in the second section are adapted to update in the browser software one or more software elements received in the first section;
whereby the first section provides a browser-based interface suitable for transmitting user generated events and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
-
- the server comprises:
- a) a first code generator for generating a first section of code including software elements which when loaded in web browser software enable a user of the client computer to issue communications commands to the server; and
- b) a second code generator for generating a second section of code in a stream, the second code generator being in direct or indirect communication with the telephony equipment and being configured to generate event notifications in response thereto, wherein at least some of the event notifications in the second section are adapted to update in the browser software one or more software elements received in the first section; and
- the client comprises:
- a memory storing a web page, and a processor executing web browser software which displays the web page, wherein the web page comprises at least two frames, wherein one of the frames is a hidden frame generated from the second section, and the other of the frames is a visible frame generated from the first section,
whereby the first section provides a browser-based interface suitable for transmitting user generated events and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
- a memory storing a web page, and a processor executing web browser software which displays the web page, wherein the web page comprises at least two frames, wherein one of the frames is a hidden frame generated from the second section, and the other of the frames is a visible frame generated from the first section,
- the server comprises:
-
- a) send over the network to the client computer a first section of code including software elements which when loaded in web browser software enable a user of the client computer to issue communications commands to the server; and
- b) send over the network to the client computer a second section of code in a stream which includes event notifications generated dynamically by the server in response to the telephony equipment, wherein at least some of the event notifications in the second section are adapted to update in the browser software one or more software elements received in the first section;
whereby the first section provides a browser-based interface suitable for transmitting user generated events and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
-
- a) receive over the network a first section of code including software elements which when loaded in web browser software enable a user of the browser software to issue commands to the server; and
- b) receive over the network a second section of code in a stream which includes event notifications generated dynamically by the server in response to the telephony equipment, wherein at least some of the event notifications in the second section are adapted to update in the browser software one or more software elements received in the first section;
whereby the first section provides a browser-based interface suitable for transmitting user generated events and the second section provides a mechanism for updating the browser with notifications of events provided by the telephony equipment.
Claims (23)
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/741,517 US7571235B2 (en) | 2003-12-19 | 2003-12-19 | Computer telephone integration over a network |
RU2004136898/02A RU2004136898A (en) | 2003-12-19 | 2004-12-17 | GUIDELINES FOR DRILLING HOLES |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/741,517 US7571235B2 (en) | 2003-12-19 | 2003-12-19 | Computer telephone integration over a network |
Publications (2)
Publication Number | Publication Date |
---|---|
US20050138183A1 US20050138183A1 (en) | 2005-06-23 |
US7571235B2 true US7571235B2 (en) | 2009-08-04 |
Family
ID=34678174
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
US10/741,517 Active 2026-03-21 US7571235B2 (en) | 2003-12-19 | 2003-12-19 | Computer telephone integration over a network |
Country Status (2)
Country | Link |
---|---|
US (1) | US7571235B2 (en) |
RU (1) | RU2004136898A (en) |
Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102156745A (en) * | 2011-04-19 | 2011-08-17 | 北京神州数码思特奇信息技术股份有限公司 | Method and system for continuously browsing Web pages through ActiveX widget |
US20120218374A1 (en) * | 2011-02-24 | 2012-08-30 | Avaya, Inc. | System and method for assuring quality real-time communication experience in virtual machine |
Families Citing this family (24)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6980641B1 (en) * | 1998-10-29 | 2005-12-27 | Intel Corporation | Method and apparatus for controlling a computer to implement telephone functions with an enhanced minidialer function |
US7957401B2 (en) | 2002-07-05 | 2011-06-07 | Geos Communications, Inc. | System and method for using multiple communication protocols in memory limited processors |
US7606217B2 (en) * | 2003-07-02 | 2009-10-20 | I2 Telecom International, Inc. | System and method for routing telephone calls over a voice and data network |
WO2005055034A1 (en) | 2003-12-01 | 2005-06-16 | Research In Motion Limited | Previewing a new event on a small screen device |
US7676599B2 (en) | 2004-01-28 | 2010-03-09 | I2 Telecom Ip Holdings, Inc. | System and method of binding a client to a server |
US8804758B2 (en) | 2004-03-11 | 2014-08-12 | Hipcricket, Inc. | System and method of media over an internet protocol communication |
CA2559891A1 (en) * | 2004-03-11 | 2005-09-22 | Ali Awais | Dynamically adapting the transmission rate of packets in real-time voip communications to the available bandwidth |
US7694232B2 (en) * | 2004-08-03 | 2010-04-06 | Research In Motion Limited | Method and apparatus for providing minimal status display |
US7782878B2 (en) * | 2004-08-16 | 2010-08-24 | I2Telecom Ip Holdings, Inc. | System and method for sharing an IP address |
US7336654B2 (en) * | 2004-10-20 | 2008-02-26 | I2Telecom International, Inc. | Portable VoIP service access module |
US7571219B2 (en) * | 2004-12-16 | 2009-08-04 | Sap Ag | Preserving and accessing active components in web pages |
US7917629B2 (en) * | 2004-12-29 | 2011-03-29 | Sap Ag | Interface for external system management |
US8024743B2 (en) * | 2004-12-30 | 2011-09-20 | Sap Ag | Connection of clients for management of systems |
US7817792B2 (en) * | 2006-05-04 | 2010-10-19 | Microsoft Corporation | Hyperlink-based softphone call and management |
US20070274300A1 (en) * | 2006-05-04 | 2007-11-29 | Microsoft Corporation | Hover to call |
US10122862B2 (en) * | 2006-12-29 | 2018-11-06 | Ubiquity Software Corporation Limited | Systems and methods for connecting heterogeneous networks |
US8504048B2 (en) | 2007-12-17 | 2013-08-06 | Geos Communications IP Holdings, Inc., a wholly owned subsidiary of Augme Technologies, Inc. | Systems and methods of making a call |
CN101635729B (en) * | 2009-08-26 | 2012-09-19 | 中兴通讯股份有限公司 | Background service progress unit, seat system and calling control method thereof |
CN102739882B (en) * | 2011-04-06 | 2014-12-10 | 中兴通讯股份有限公司 | Seating system, seating system client and processing method of seating system client |
US9979755B2 (en) * | 2011-06-20 | 2018-05-22 | Dell Products, Lp | System and method for routing customer support softphone call |
US9419821B2 (en) | 2011-06-20 | 2016-08-16 | Dell Products, Lp | Customer support system and method therefor |
US9524198B2 (en) * | 2012-07-27 | 2016-12-20 | Google Inc. | Messaging between web applications |
US11889028B2 (en) | 2021-04-26 | 2024-01-30 | Zoom Video Communications, Inc. | System and method for one-touch split-mode conference access |
US11916979B2 (en) | 2021-10-25 | 2024-02-27 | Zoom Video Communications, Inc. | Shared control of a remote client |
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-
2003
- 2003-12-19 US US10/741,517 patent/US7571235B2/en active Active
-
2004
- 2004-12-17 RU RU2004136898/02A patent/RU2004136898A/en not_active Application Discontinuation
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
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US20120218374A1 (en) * | 2011-02-24 | 2012-08-30 | Avaya, Inc. | System and method for assuring quality real-time communication experience in virtual machine |
US9094420B2 (en) * | 2011-02-24 | 2015-07-28 | Avaya Inc. | System and method for assuring quality real-time communication experience in virtual machine |
CN102156745A (en) * | 2011-04-19 | 2011-08-17 | 北京神州数码思特奇信息技术股份有限公司 | Method and system for continuously browsing Web pages through ActiveX widget |
Also Published As
Publication number | Publication date |
---|---|
RU2004136898A (en) | 2006-05-27 |
US20050138183A1 (en) | 2005-06-23 |
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