US20030140052A1 - Method and system for asset transition quality control - Google Patents
Method and system for asset transition quality control Download PDFInfo
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- US20030140052A1 US20030140052A1 US10/321,036 US32103602A US2003140052A1 US 20030140052 A1 US20030140052 A1 US 20030140052A1 US 32103602 A US32103602 A US 32103602A US 2003140052 A1 US2003140052 A1 US 2003140052A1
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- 230000007704 transition Effects 0.000 title claims abstract description 50
- 238000000034 method Methods 0.000 title claims abstract description 23
- 238000003908 quality control method Methods 0.000 title claims abstract description 12
- 238000009434 installation Methods 0.000 claims description 7
- 238000012423 maintenance Methods 0.000 claims description 5
- 230000005540 biological transmission Effects 0.000 claims description 4
- 238000011156 evaluation Methods 0.000 claims description 3
- 230000006855 networking Effects 0.000 claims description 3
- 230000000694 effects Effects 0.000 description 5
- 238000005516 engineering process Methods 0.000 description 3
- 230000004931 aggregating effect Effects 0.000 description 1
- 229920001690 polydopamine Polymers 0.000 description 1
- 230000035755 proliferation Effects 0.000 description 1
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9538—Presentation of query results
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
- G06F9/445—Program loading or initiating
- G06F9/44505—Configuring for program initiating, e.g. using registry, configuration files
- G06F9/4451—User profiles; Roaming
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- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
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- G—PHYSICS
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- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/02—Banking, e.g. interest calculation or account maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q99/00—Subject matter not provided for in other groups of this subclass
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/10—Text processing
- G06F40/103—Formatting, i.e. changing of presentation of documents
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- G—PHYSICS
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- G06F40/00—Handling natural language data
- G06F40/10—Text processing
- G06F40/166—Editing, e.g. inserting or deleting
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99941—Database schema or data structure
- Y10S707/99948—Application of database or data structure, e.g. distributed, multimedia, or image
Definitions
- the present invention relates generally to an improved method and system for asset transition quality control. More particularly, the present invention provides a means for aggregating information into a computerized database. Once an asset transition occurs, information from such transition is input into the computerized database and can subsequently be used to evaluate the efficacy of the transition.
- the information technology department of an enterprise may send a technician to the location of the device in order to implement the device transition.
- the technician may be instructed to record information regarding his installation activities.
- the technician may forward inaccurate information or may neglect to record any information at all.
- the evaluation of the efficiency of the technician is derived from information provided by the technicians themselves. This is the drawback of the existing technology.
- the typical method is for the technician to deliver information regarding the transition in the form of handwritten notes or information contained on a computer diskette. Thereafter, the information may be input, compiled or analyzed in order to determine whether the transition was conducted properly and efficiently.
- no centralized record or database is maintained in order to track trends in productivity or transition efficacy. Accordingly, there is a need for an improved method and system for asset transition quality control.
- the present invention addresses the need for an improved method and system for asset transition quality control.
- the method and system of the present invention provides an improved technique for asset transition quality control.
- Information regarding the enterprise's assets is aggregated from a variety of sources into a computerized database. Thereafter, as asset transitions occur, information from such transitions are input into the computerized database on a real-time basis. Such information can then be used to evaluate the efficacy of the transition.
- FIG. 1 illustrates the preferred method of asset transition quality control
- FIG. 2 illustrates the preferred system for asset transition quality control.
- FIG. 1 illustrates a work flow process for the preferred embodiment of the asset transition quality control method.
- the first step in the method is the creation of a computerized database 101 .
- the computerized database 101 will contain substantive information concerning assets owned by the enterprise.
- the computerized database 101 may be, for example, a relational database.
- the database may be located remotely from the location of the asset transition.
- Information included in the computerized database may include, for example, asset ownership information, usage information, user information, legacy asset information, new asset information, software application information, financial information, site information, event history information and logistical information.
- the database may include information on such assets as desktop computers, laptop computers, hand-held computers, printers, scanners, networking devices and storage devices.
- An asset transition 102 occurs.
- An asset transition 102 may be an event such as an asset installation, asset relocation, asset disposition or asset maintenance activity.
- Information from the asset transition 102 may be transmitted to the computerized database 101 through, for example, the Internet or a local area network.
- the transition may occur by secure, encrypted means. The information is transmitted to the computerized database 101 concurrently with, and as a part of, the asset transition 102 .
- Information from the asset transition 102 is recorded directly into the computerized database 101 based on the real-time recording of information 103 related to the asset transition 102 .
- information in the database can be used to evaluate the transition efficacy 104 .
- the types of transition efficacy that may be evaluated include the technician's installation time, the accuracy of information installed on the equipment, and whether the technician properly completed each task.
- FIG. 2 illustrates the preferred embodiment for a system for asset transition quality control.
- a series of assets 201 , 202 , 203 and 204 are electronically connected 211 , 212 , 213 and 214 to the computerized database 200 .
- the computerized database 200 may be located remotely from the assets 201 , 202 , 203 and 204 . If so, transmission of information from the computerized data base 200 to the assets 201 , 202 , 203 and 204 may be through the Internet or through a local area network. In addition, transmission of information between the assets 201 , 202 , 203 and 204 may be made in a secure, encrypted manner.
- the assets 201 , 202 , 203 and 204 may be such assets as desktop computers, laptop computers, hand-held computers, printers, scanners, network devices and storage devices.
- an asset transition occurs, such as asset installation, asset relocation, asset disposition or asset maintenance activity
- the system provides a means for recording information related to the transition activity to the computerized database 200 .
- the system then provides a means for evaluating the efficacy of the transition activity based on the information recorded in the computerized database.
Abstract
Description
- This non-provisional application claims priority based upon prior U.S. Provisional Patent Application Serial No. 60/342,031 filed Dec. 18, 2001 in the names of Shawn Thomas, Gregory Gray, Michael Woodfin, Warner Mizell and Brian Thomas, entitled “Method and System for Deploying, Tracking and Managing Technology-Related Resources.”
- 1. Technical Field of the Invention
- The present invention relates generally to an improved method and system for asset transition quality control. More particularly, the present invention provides a means for aggregating information into a computerized database. Once an asset transition occurs, information from such transition is input into the computerized database and can subsequently be used to evaluate the efficacy of the transition.
- 2. Description of Related Art
- Large enterprises are faced with a daunting task when it comes to managing their information technology resources. Each user within the enterprise demands up-to-date hardware devices. This fact, coupled with the proliferation of new hardware devices, such as PDAs, cell phones and laptops, creates an enormous problem when it comes to tracking each device. This also makes it difficult to determine whether the transition of a device, for example, the installation, replacement, disposition or maintenance of the device, is being conducted efficiently and properly.
- Traditionally, the information technology department of an enterprise may send a technician to the location of the device in order to implement the device transition. In some cases, the technician may be instructed to record information regarding his installation activities. In those cases, the technician may forward inaccurate information or may neglect to record any information at all. As a result, the evaluation of the efficiency of the technician is derived from information provided by the technicians themselves. This is the drawback of the existing technology.
- Even if the technician is providing accurate information regarding the transition period, the typical method is for the technician to deliver information regarding the transition in the form of handwritten notes or information contained on a computer diskette. Thereafter, the information may be input, compiled or analyzed in order to determine whether the transition was conducted properly and efficiently. However, no centralized record or database is maintained in order to track trends in productivity or transition efficacy. Accordingly, there is a need for an improved method and system for asset transition quality control.
- The present invention addresses the need for an improved method and system for asset transition quality control. The method and system of the present invention provides an improved technique for asset transition quality control. Information regarding the enterprise's assets is aggregated from a variety of sources into a computerized database. Thereafter, as asset transitions occur, information from such transitions are input into the computerized database on a real-time basis. Such information can then be used to evaluate the efficacy of the transition.
- The disclosed invention will be described with reference to the accompanying drawings, which show important sample embodiments of the invention and which are incorporated in the specification hereof by reference, wherein:
- FIG. 1 illustrates the preferred method of asset transition quality control; and
- FIG. 2 illustrates the preferred system for asset transition quality control.
- The numerous innovative teachings of the present application will be described with particular reference to the presently preferred exemplary embodiments. However, it should be understood that these embodiments provide only a few examples of the many advantageous uses of the innovative teachings herein. In general, statements made in the specification of the present application do not necessarily delimit any of the various claimed inventions. Moreover, some statements may apply to some inventive features, but not to others.
- FIG. 1 illustrates a work flow process for the preferred embodiment of the asset transition quality control method. The first step in the method is the creation of a
computerized database 101. Thecomputerized database 101 will contain substantive information concerning assets owned by the enterprise. Thecomputerized database 101 may be, for example, a relational database. In addition, the database may be located remotely from the location of the asset transition. Information included in the computerized database may include, for example, asset ownership information, usage information, user information, legacy asset information, new asset information, software application information, financial information, site information, event history information and logistical information. The database may include information on such assets as desktop computers, laptop computers, hand-held computers, printers, scanners, networking devices and storage devices. - Once a thorough, comprehensive
computerized database 101 has been created, anasset transition 102 occurs. Anasset transition 102 may be an event such as an asset installation, asset relocation, asset disposition or asset maintenance activity. Information from theasset transition 102 may be transmitted to thecomputerized database 101 through, for example, the Internet or a local area network. In addition, the transition may occur by secure, encrypted means. The information is transmitted to thecomputerized database 101 concurrently with, and as a part of, theasset transition 102. - Information from the
asset transition 102 is recorded directly into thecomputerized database 101 based on the real-time recording ofinformation 103 related to theasset transition 102. By instantaneously and simultaneously recording information into thecomputerized database 101, any delay in updating the database is eliminated. Thereafter, the information in the database can be used to evaluate thetransition efficacy 104. The types of transition efficacy that may be evaluated include the technician's installation time, the accuracy of information installed on the equipment, and whether the technician properly completed each task. - FIG. 2 illustrates the preferred embodiment for a system for asset transition quality control. A series of
assets computerized database 200. Thecomputerized database 200 may be located remotely from theassets computerized data base 200 to theassets assets assets computerized database 200. The system then provides a means for evaluating the efficacy of the transition activity based on the information recorded in the computerized database.
Claims (20)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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US10/321,036 US20030140052A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for asset transition quality control |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US34203101P | 2001-12-18 | 2001-12-18 | |
US10/321,036 US20030140052A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for asset transition quality control |
Publications (1)
Publication Number | Publication Date |
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US20030140052A1 true US20030140052A1 (en) | 2003-07-24 |
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US10/321,037 Abandoned US20030217062A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for asset transition project management |
US10/321,107 Active 2029-09-24 US8266124B2 (en) | 2001-12-18 | 2002-12-17 | Integrated asset management |
US10/321,115 Expired - Lifetime US6636857B2 (en) | 2001-12-18 | 2002-12-17 | Method and system for web-based asset management |
US10/321,036 Abandoned US20030140052A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for asset transition quality control |
US10/321,117 Abandoned US20030140031A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for improved help desk response |
US10/321,118 Abandoned US20030140057A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for leased asset management |
US10/464,176 Expired - Lifetime US7765181B2 (en) | 2001-12-18 | 2003-06-18 | Web-based asset management |
US12/056,969 Expired - Lifetime US8856646B2 (en) | 2001-12-18 | 2008-03-27 | Asset transition project management |
US12/723,327 Active 2025-09-25 US9348914B2 (en) | 2001-12-18 | 2010-03-12 | Web-based asset management |
US12/916,410 Expired - Lifetime US8321468B2 (en) | 2001-12-18 | 2010-10-29 | Web-based asset management |
US13/243,983 Abandoned US20120016962A1 (en) | 2001-12-18 | 2011-09-23 | Web-based asset management |
US13/417,064 Expired - Lifetime US8484248B2 (en) | 2001-12-18 | 2012-03-09 | Web-based asset management |
US13/609,165 Expired - Lifetime US8631014B2 (en) | 2001-12-18 | 2012-09-10 | Method and system for integrated asset management |
US13/937,065 Expired - Lifetime US8825712B2 (en) | 2001-12-18 | 2013-07-08 | Web-based asset management |
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US10/321,107 Active 2029-09-24 US8266124B2 (en) | 2001-12-18 | 2002-12-17 | Integrated asset management |
US10/321,115 Expired - Lifetime US6636857B2 (en) | 2001-12-18 | 2002-12-17 | Method and system for web-based asset management |
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US10/321,117 Abandoned US20030140031A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for improved help desk response |
US10/321,118 Abandoned US20030140057A1 (en) | 2001-12-18 | 2002-12-17 | Method and system for leased asset management |
US10/464,176 Expired - Lifetime US7765181B2 (en) | 2001-12-18 | 2003-06-18 | Web-based asset management |
US12/056,969 Expired - Lifetime US8856646B2 (en) | 2001-12-18 | 2008-03-27 | Asset transition project management |
US12/723,327 Active 2025-09-25 US9348914B2 (en) | 2001-12-18 | 2010-03-12 | Web-based asset management |
US12/916,410 Expired - Lifetime US8321468B2 (en) | 2001-12-18 | 2010-10-29 | Web-based asset management |
US13/243,983 Abandoned US20120016962A1 (en) | 2001-12-18 | 2011-09-23 | Web-based asset management |
US13/417,064 Expired - Lifetime US8484248B2 (en) | 2001-12-18 | 2012-03-09 | Web-based asset management |
US13/609,165 Expired - Lifetime US8631014B2 (en) | 2001-12-18 | 2012-09-10 | Method and system for integrated asset management |
US13/937,065 Expired - Lifetime US8825712B2 (en) | 2001-12-18 | 2013-07-08 | Web-based asset management |
Country Status (7)
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US (14) | US20030217062A1 (en) |
EP (4) | EP1468374A4 (en) |
JP (4) | JP2005513602A (en) |
CN (5) | CN1615479A (en) |
AU (6) | AU2002359770A1 (en) |
CA (4) | CA2471226A1 (en) |
WO (6) | WO2003052600A1 (en) |
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