EP0843453A3 - System and method for improved mail networking - Google Patents

System and method for improved mail networking Download PDF

Info

Publication number
EP0843453A3
EP0843453A3 EP97117722A EP97117722A EP0843453A3 EP 0843453 A3 EP0843453 A3 EP 0843453A3 EP 97117722 A EP97117722 A EP 97117722A EP 97117722 A EP97117722 A EP 97117722A EP 0843453 A3 EP0843453 A3 EP 0843453A3
Authority
EP
European Patent Office
Prior art keywords
call
mail
messaging system
mail messaging
message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP97117722A
Other languages
German (de)
French (fr)
Other versions
EP0843453A2 (en
Inventor
Shmuel Shaffer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens Communications Inc
Original Assignee
Siemens Business Communication Systems Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Business Communication Systems Inc filed Critical Siemens Business Communication Systems Inc
Publication of EP0843453A2 publication Critical patent/EP0843453A2/en
Publication of EP0843453A3 publication Critical patent/EP0843453A3/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53325—Interconnection arrangements between voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A method and a system are provided for improved mail networking. A call transfer condition is first detected. A call transfer condition occurs immediately before a call is transferred to a first mail messaging system (56). Communication then occurs between local call processor (20) and remote call processor (60). The system determines if a call transfer is supported by a common protocol of both the second mail messaging system (16) and the first mail messaging system (56). If a common protocol is supported, the call is transferred to local voice mail system (16). The user (12) then provides a message which is received by the second mail messaging system (16). This message is automatically forwarded to the first mail messaging system (56) at a later time.
EP97117722A 1996-11-13 1997-10-14 System and method for improved mail networking Withdrawn EP0843453A3 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/748,866 US6002751A (en) 1996-11-13 1996-11-13 System and method for improved mail networking
US748866 1996-11-13

Publications (2)

Publication Number Publication Date
EP0843453A2 EP0843453A2 (en) 1998-05-20
EP0843453A3 true EP0843453A3 (en) 2001-05-30

Family

ID=25011265

Family Applications (1)

Application Number Title Priority Date Filing Date
EP97117722A Withdrawn EP0843453A3 (en) 1996-11-13 1997-10-14 System and method for improved mail networking

Country Status (2)

Country Link
US (1) US6002751A (en)
EP (1) EP0843453A3 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8036345B2 (en) 2001-12-18 2011-10-11 At&T Intellectual Property I, L.P. Voice mailbox with management support

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DE69836715T2 (en) * 1997-11-03 2007-05-16 Nortel Networks Ltd., St. Laurent Communication system
KR100261107B1 (en) * 1997-12-30 2000-07-01 윤종용 Automatic call transfer apparatus and set-up/release method of call transfer in the internet connection mode
US6212265B1 (en) * 1998-01-27 2001-04-03 Darin Duphorne Method and apparatus for electronic mail notification
US6771949B1 (en) * 1998-10-09 2004-08-03 Qwest Communications International, Inc. Method and system for providing short message services outside of the wireless network
US6891931B1 (en) 1999-02-26 2005-05-10 Bellsouth Intellectual Property Corporation Methods and systems for enabling return to same position in a review of messages in a voice mail system using tag or identifier stored in the voice mail system
US6681257B1 (en) 1999-02-26 2004-01-20 Bellsouth Intellectual Property Corporation Methods and system for determining message routing based on elements of a directory number
US7184535B1 (en) 1999-02-26 2007-02-27 Bellsouth Intellectual Property Corporation Methods and systems for releasing a voice mail system from a communication and further processing the communication
US6882708B1 (en) * 1999-02-26 2005-04-19 Bellsouth Intellectual Property Corporation Region-wide messaging system and methods including validation of transactions
US6628761B1 (en) 1999-02-26 2003-09-30 Bellsouth Intellectual Property Corporation Methods and systems allowing access to a messaging platform through a visited messaging platform
US6810113B1 (en) * 1999-02-26 2004-10-26 Bellsouth Intellectual Property Corporation Methods and systems to make spoken name data available
US7283620B2 (en) * 1999-02-26 2007-10-16 At&T Bls Intellectual Property, Inc. Systems and methods for originating and sending a voice mail message to an instant messaging platform
WO2000051305A2 (en) * 1999-02-26 2000-08-31 Bellsouth Intellectual Property Corporation Region-wide messaging system and methods including validation of transactions
EP1155556A2 (en) 1999-02-26 2001-11-21 BellSouth Intellectual Property Corporation Methods and systems for enabling a reply call to a voice mail message
WO2000051323A1 (en) 1999-02-26 2000-08-31 Bellsouth Intellectual Property Corporation Methods and systems to provide a message in a messaging system without revealing an identity of the sending party
US6707890B1 (en) 2002-09-03 2004-03-16 Bell South Intellectual Property Corporation Voice mail notification using instant messaging
KR100325389B1 (en) * 1999-09-10 2002-03-06 서평원 Apparatus For Voice Mail System Function A Tender Of Private Branch Exchange System
US7095828B1 (en) 2000-08-11 2006-08-22 Unisys Corporation Distributed network applications platform architecture
US6795541B2 (en) * 2002-03-11 2004-09-21 Ericsson Inc. Method, apparatus and system for completing a call when a called party has not answered the call
CA2510509C (en) * 2002-12-20 2011-10-18 Nimcat Networks Inc. Voice mail system, method and network devices
US7272214B2 (en) 2002-12-24 2007-09-18 Avaya Uk Flexible distributed/centralized architecture for voice/unified messaging system
US7590226B2 (en) * 2003-05-13 2009-09-15 Enhanced Telecommunication Services Llc Telephone message system and method
DE60310402T2 (en) * 2003-09-17 2007-09-27 Avaya Uk, Guildford Intelligent message routing between mailbox systems
US7379540B1 (en) * 2003-09-24 2008-05-27 Shortel, Inc. Server with backup capability for distributed IP telephony systems
US7177406B2 (en) * 2003-11-21 2007-02-13 Mci, Llc Systems and methods for providing portable voicemail services
US9860383B2 (en) 2008-12-12 2018-01-02 Mitel Networks Corporation Method and apparatus for managing voicemail in a communication session
US8681948B2 (en) * 2008-12-12 2014-03-25 Mitel Networks Corporation Method and apparatus for managing voicemail in a communication session
CN112400307B (en) * 2018-08-01 2022-07-15 瑞典爱立信有限公司 Enhanced built-in voicemail for user devices

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0634860A1 (en) * 1993-07-15 1995-01-18 Siemens Rolm Communications Inc. (a Delaware corp.) Methods and apparatus for coordinating and controlling the operation of amis analog voice messaging system networks in response to message delivery session status signals
WO1996014701A2 (en) * 1994-10-31 1996-05-17 Worldvoice Inc. Telephonic voice message transmission control method

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US4790009A (en) * 1984-10-29 1988-12-06 Victor Company Of Japan, Ltd. Scrambler system
US5029199A (en) * 1989-08-10 1991-07-02 Boston Technology Distributed control and storage for a large capacity messaging system
ATE200172T1 (en) * 1994-10-31 2001-04-15 Worldvoice Licensing Inc CONTROL METHOD FOR THE TRANSMISSION OF TELEPHONE ANNOUNCEMENTS
US5623538A (en) * 1995-08-30 1997-04-22 Lucent Technologies Inc. Shared distribution of internal message storage facilities by a plurality of communication terminals

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0634860A1 (en) * 1993-07-15 1995-01-18 Siemens Rolm Communications Inc. (a Delaware corp.) Methods and apparatus for coordinating and controlling the operation of amis analog voice messaging system networks in response to message delivery session status signals
WO1996014701A2 (en) * 1994-10-31 1996-05-17 Worldvoice Inc. Telephonic voice message transmission control method

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
SHIVJI A M ET AL: "VOICE MAIL INTERNETWORKING USING X.400", MESSAGE HANDLING SYSTEMS AND APPLICATION LAYER COMMUNICATION PROTOCOLS, 1 January 1991 (1991-01-01), XP000560986 *
VAUDREUIL G: "NETWORKED VOICE MESSAGING", CONNEXIONS,XX,XX, vol. 8, no. 11, 1 January 1994 (1994-01-01), pages 25 - 27, XP000560759, ISSN: 0894-5926 *

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8036345B2 (en) 2001-12-18 2011-10-11 At&T Intellectual Property I, L.P. Voice mailbox with management support

Also Published As

Publication number Publication date
US6002751A (en) 1999-12-14
EP0843453A2 (en) 1998-05-20

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