DE3370115D1 - Call message service - Google Patents

Call message service

Info

Publication number
DE3370115D1
DE3370115D1 DE8383901470T DE3370115T DE3370115D1 DE 3370115 D1 DE3370115 D1 DE 3370115D1 DE 8383901470 T DE8383901470 T DE 8383901470T DE 3370115 T DE3370115 T DE 3370115T DE 3370115 D1 DE3370115 D1 DE 3370115D1
Authority
DE
Germany
Prior art keywords
message service
call message
call
service
message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired
Application number
DE8383901470T
Other languages
English (en)
Inventor
Jennie Lynn Cottrell
Deborah Hill
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
Western Electric Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Western Electric Co Inc filed Critical Western Electric Co Inc
Application granted granted Critical
Publication of DE3370115D1 publication Critical patent/DE3370115D1/de
Expired legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H04M3/546—Arrangements for diverting calls for one subscriber to another predetermined subscriber in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5108—Secretarial services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/38—Displays
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Telephonic Communication Services (AREA)
DE8383901470T 1982-03-30 1983-03-17 Call message service Expired DE3370115D1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US06/363,469 US4476349A (en) 1982-03-30 1982-03-30 Call message service
PCT/US1983/000367 WO1983003509A1 (en) 1982-03-30 1983-03-17 Call message service

Publications (1)

Publication Number Publication Date
DE3370115D1 true DE3370115D1 (en) 1987-04-09

Family

ID=23430352

Family Applications (1)

Application Number Title Priority Date Filing Date
DE8383901470T Expired DE3370115D1 (en) 1982-03-30 1983-03-17 Call message service

Country Status (7)

Country Link
US (1) US4476349A (de)
EP (1) EP0104240B1 (de)
KR (1) KR920000105B1 (de)
CA (1) CA1191646A (de)
DE (1) DE3370115D1 (de)
IT (1) IT1194561B (de)
WO (1) WO1983003509A1 (de)

Families Citing this family (44)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPS5859657A (ja) * 1981-10-05 1983-04-08 Oki Electric Ind Co Ltd 留守番電話装置
US4436963A (en) * 1982-03-30 1984-03-13 Bell Telephone Laboratories, Incorporated Implied principal addressing in a call coverage arrangement
US4582957A (en) * 1982-12-30 1986-04-15 Wang Laboratories, Inc. Call interceptor
SE440287B (sv) * 1983-11-28 1985-07-22 Kurt Paulsson Anordning vid ett terminalsystem
US4612416A (en) * 1985-01-22 1986-09-16 At&T Information Systems Inc. Integrated message service system
US4646346A (en) * 1985-01-22 1987-02-24 At&T Company Integrated message service system
US5136648A (en) * 1985-02-19 1992-08-04 Octel Communications Corporation Message storage security system
US5065309A (en) * 1985-03-25 1991-11-12 At&T Bell Laboratories Personal computer note-taking facility
US4739509A (en) * 1986-03-21 1988-04-19 American Telephone And Telegraph Company Automated message chronicling system
CA1337570C (en) * 1986-07-30 1995-11-14 Steven Clifford Grady Call transfer between a message service system and a telephone switching system
JPH063934B2 (ja) * 1986-11-25 1994-01-12 株式会社日立製作所 自動催促方式
US4926461A (en) * 1987-01-12 1990-05-15 Code-A-Phone Corporation Telephone answering machine having call transfer capabilities
GB8712584D0 (en) * 1987-05-28 1987-07-01 Fernandez J D Telephone call processing system
US4991199A (en) * 1988-05-05 1991-02-05 Transaction Technology, Inc. Computer and telephone apparatus with user friendly computer interface and enhanced integrity features
US5572572A (en) * 1988-05-05 1996-11-05 Transaction Technology, Inc. Computer and telephone apparatus with user friendly interface and enhanced integrity features
US5008927A (en) * 1988-05-05 1991-04-16 Transaction Technology, Inc. Computer and telephone apparatus with user friendly computer interface integrity features
US5485370A (en) * 1988-05-05 1996-01-16 Transaction Technology, Inc. Home services delivery system with intelligent terminal emulator
US4930152A (en) * 1988-08-31 1990-05-29 Bell Communications Research, Inc. Call return telephone service
US5259024A (en) * 1988-09-29 1993-11-02 America Tel-A-System, Inc. Telephone answering service with integrated voice and textual message storage
US4941167A (en) * 1988-11-04 1990-07-10 Motorola, Inc. Telephone system with customized central message center
US5093918A (en) * 1988-12-22 1992-03-03 International Business Machines Corporation System using independent attribute lists to show status of shared mail object among respective users
US5023868A (en) * 1988-12-29 1991-06-11 At&T Bell Laboratories Automated call handling apparatus
US5062103A (en) * 1988-12-29 1991-10-29 At&T Bell Laboratories Telephone agent call management system
US4988209A (en) * 1988-12-29 1991-01-29 At&T Bell Laboratories Telephone agent management information system
US5870724A (en) 1989-12-08 1999-02-09 Online Resources & Communications Corporation Targeting advertising in a home retail banking delivery service
JPH03270453A (ja) * 1990-03-20 1991-12-02 Fujitsu Ltd 自動追い掛け電話装置
JPH05110693A (ja) * 1991-10-16 1993-04-30 Fujitsu Ltd 転送情報通知方式
CA2090165C (en) * 1992-04-01 1997-06-17 Barbara I. Gaechter Network based outbound call management
US5303296A (en) * 1993-01-04 1994-04-12 Zucker Joann Telephone system
CA2126897C (en) * 1993-09-01 1998-09-22 Anthony R. Dipierro, Jr. Telephone call notification feature
US6594688B2 (en) 1993-10-01 2003-07-15 Collaboration Properties, Inc. Dedicated echo canceler for a workstation
US5533100A (en) * 1994-07-29 1996-07-02 At&T Corp. Communications system call complete arrangement
US5647002A (en) * 1995-09-01 1997-07-08 Lucent Technologies Inc. Synchronization of mailboxes of different types
US5796832A (en) 1995-11-13 1998-08-18 Transaction Technology, Inc. Wireless transaction and information system
US5937049A (en) 1995-12-29 1999-08-10 Apropos Technology Service bureau caller ID collection with ISDN BRI
KR100241914B1 (ko) * 1997-08-27 2000-10-02 윤종용 사설교환시스템에서 중계대를 통한 메시지 확인방법
EP0936827A1 (de) * 1998-02-17 1999-08-18 Koninklijke Philips Electronics N.V. Telefonsystem mit einem Basisstation und mindestens einem Endgerät, mit Rückrufvorrichtung, und Rückrufverfahren
US6317485B1 (en) * 1998-06-09 2001-11-13 Unisys Corporation System and method for integrating notification functions of two messaging systems in a universal messaging system
AU5978499A (en) * 1999-09-15 2001-04-17 Nokia Corporation Method of notifying a call forwarding party
DE10016248A1 (de) * 2000-03-31 2001-10-11 Siemens Ag Verfahren zur Anrufweiterleitung in einem Kommunikationsnetz
US7640326B2 (en) * 2002-04-03 2009-12-29 Cisco Technology, Inc. Relaying of message waiting indications to support distributed telephony networks
US8503640B1 (en) 2004-09-01 2013-08-06 Shoretel, Inc. Extension monitoring in a distributed telephony system
CN100426826C (zh) 2005-07-05 2008-10-15 华为技术有限公司 一种留言灯的实现方法及通信系统
US8392452B2 (en) * 2010-09-03 2013-03-05 Hulu Llc Method and apparatus for callback supplementation of media program metadata

Family Cites Families (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3485957A (en) * 1966-10-12 1969-12-23 Stromberg Carlson Corp Call forwarding arrangement
GB1435945A (en) * 1973-02-16 1976-05-19 Ansafone Ltd Telephone apparatus
US4125748A (en) * 1977-10-31 1978-11-14 Bell Telephone Laboratories, Incorporated Communication system call transfer arrangement
JPS54140806A (en) * 1978-04-24 1979-11-01 Nippon Telegr & Teleph Corp <Ntt> Display system for originating-subscribersigma number during talk
US4266098A (en) * 1978-11-03 1981-05-05 Novak Albert P Device to automatically screen incoming telephone calls, determine the identity of the caller and process the call accordingly
US4286118A (en) * 1979-07-02 1981-08-25 Solid State Systems, Inc. Data distribution system for private automatic branch exchange
US4304968A (en) * 1979-09-24 1981-12-08 Klausner Industries Telephone electronic answering device
DE3067450D1 (en) * 1979-09-25 1984-05-17 Kurt Paulsson Private automatic branch exchange (pabx) with interception facility
US4256928A (en) * 1979-09-28 1981-03-17 Durango Systems, Inc. Telephone call diverting and answering system
JPS5945315B2 (ja) * 1979-11-20 1984-11-05 株式会社日立製作所 メツセ−ジウエイテング方式
US4277649A (en) * 1980-01-18 1981-07-07 Bell Telephone Laboratories, Incorporated Method and apparatus for screening telephone calls
US4327251A (en) * 1980-03-17 1982-04-27 Radionics Inc. Automatic telephone directory message system
AR222073A1 (es) * 1980-03-31 1981-04-15 Marenca Sa Aparato para procesar informacion codificada enviada a traves de una linea telefonica y que comprende por lo menos un caracter
JPS574639A (en) * 1980-06-11 1982-01-11 Hitachi Ltd Display terminal device of calling subscriber name
US4436963A (en) * 1982-03-30 1984-03-13 Bell Telephone Laboratories, Incorporated Implied principal addressing in a call coverage arrangement
US4436962A (en) * 1982-03-30 1984-03-13 Bell Telephone Laboratories, Incorporated Call coverage arrangement

Also Published As

Publication number Publication date
US4476349A (en) 1984-10-09
WO1983003509A1 (en) 1983-10-13
EP0104240A4 (de) 1984-08-20
KR920000105B1 (en) 1992-01-09
CA1191646A (en) 1985-08-06
IT1194561B (it) 1988-09-22
IT8320357A0 (it) 1983-03-29
EP0104240A1 (de) 1984-04-04
EP0104240B1 (de) 1987-03-04
KR840004634A (ko) 1984-10-22

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8328 Change in the person/name/address of the agent

Free format text: BLUMBACH, KRAMER & PARTNER, 65193 WIESBADEN