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Publication numberCN1550983 A
Publication typeApplication
Application numberCN 200410045654
Publication date1 Dec 2004
Filing date20 May 2004
Priority date20 May 2003
Also published asCN101662521A, CN101662521B, CN103067553A, CN103067553B, EP1480422A2, EP1480422A3, EP3024212A1, US8635554, US8694915, US9392043, US20040235520, US20090207991, US20090214014, US20130022038, US20140133640, US20140211791
Publication number200410045654.2, CN 1550983 A, CN 1550983A, CN 200410045654, CN-A-1550983, CN1550983 A, CN1550983A, CN200410045654, CN200410045654.2
InventorsJ・J・卡笛茨, JJ卡笛茨, , A古普塔, , G詹克, A纳林, M包伊勒
Export CitationBiBTeX, EndNote, RefMan
External Links: SIPO, Espacenet
Enhanced telephony computer user interface allowing user interaction and control of a telephone using a personal computer
CN 1550983 A
Abstract  translated from Chinese
一种增强电话(ET)计算机用户界面,无缝地将个人计算机(PC)和电话的特征集成为一个一致的的用户界面。 An enhanced telephony (ET) computer user interface, seamlessly personal computer (PC) and telephone features integrated into a consistent user interface. 为用户提供丰富多样的功能,它们影响这个事实:比起普通电话,PC有强得多的处理能力和对各种数据更强的存取。 To provide users with a variety of features that affect this fact: Compared to ordinary phone, PC has more processing power and greater access to various data. 这种处理能力和数据存取成为用户的优势,因为电话的能力和功能大大扩展了。 This processing capability and data access as a user of advantage because the phone greatly expanded capabilities and functionality. 通常,ET用户界面包括多个用户可选择的环境。 Typically, ET user interface includes a plurality of user-selectable setting. 这些环境包括My Contacts(我的联系人)环境、通信优选项环境和Call History(呼叫历史)环境。 These environments include My Contacts (My contacts) environment, communication preferences environment and Call History (Call History) environment. 这些环境的每一个都包含某些用于控制和管理电话的可用过程与特征。 Each of these environments contain some processes and features available for controlling and managing calls.
Claims(85)  translated from Chinese
1.一增强的电话计算机用户界面,驻留在计算设备的显示设备中,包括多个环境,所述环境包含用于控制和管理在与所述计算网络通信中的电话,以及链接至多个数据库,使得所述用户界面智能地对电话事件作出反应。 1. A telephone-computer enhanced user interface, the computing device resides in a display device, comprising a plurality of environment, the environment comprising control and manage communication with the telephone network computing, as well as links to multiple databases for so that the user interface intelligently react to events on the phone.
2.如权利要求1所述的增强的电话计算机用户界面,其特征在于,所述特征还包括个人计算机(PC)音频特征,所述特征在所述电话从挂钩拿开时影响在所述计算设备上的音频。 2. The enhanced telephony computer user interface according to claim 1, wherein said features include a personal computer (PC) audio feature, characterized in that said hook of said telephone take away from the impact in the calculation audio device.
3.如权利要求2所述的增强的电话计算机用户界面,其特征在于,所述音频还包括音频电平,只要所述电话从挂钩上拿开,由下列之一(a)消音音频电平;(b)降低音频电平,来自动地改变音频电平。 3. The enhanced telephony computer user interface according to claim 2, characterized in that the audio further comprises an audio level, as long as the telephone to get the hook from the opening by one of the following (a) silencing the audio level ; (b) reduce the audio level to automatically change the audio level.
4.如权利要求1所述的增强的电话计算机用户界面,其特征在于,所述特征之一还包括当前状态,只要用户将电话从挂钩上拿开,所述当前状态可视地显示在用户界面中,以及指示出用户在打电话。 The enhanced telephony computer user interface according to claim 1, characterized in that one of the features include the current status, as long as the user would get from the hook to open the phone, the current state visually displayed in the user interface, and indicates that the user on the phone.
5.如权利要求1所述的增强的电话计算机用户界面,其特征在于,所述特征之一还包括喜爱列表特征,只要用户将电话从挂钩上拿开就显示所述喜爱列表特征。 5. Enhanced telephony computer user interface according to claim 1, characterized in that said one of the features further comprises a favorites list feature, as long as the user to take the phone from the hook to open the favorites list is displayed feature.
6.如权利要求1所述的增强的电话计算机用户界面,其特征在于,所述特征之一还包括点击以呼叫的特征,所述点击以呼叫的特征使用户能够通过点击联系人的姓名或联系信息发起与联系人的联系。 6. Enhanced telephony computer user interface according to claim 1, characterized in that one of the characteristic feature further comprises click to call, click to the call feature allows users to click on the name of the contact or Contact Information initiate contact with a contact.
7.如权利要求6所述的增强的电话计算机用户界面,其特征在于,所述联系信息是下列各项的至少一项:(a)电话号码;(b)电子邮件地址;(c)即时消息器地址。 Instant (c); (a) the telephone number; (b) E-mail address: 7. Enhanced telephone-computer user interface according to claim 6, characterized in that said contact information to at least one of the following message address.
8.在显示设备上显示的图形用户界面,用于控制和管理来自计算设备的电话,包括:一环境区,允许选择包含提供电话的控制和管理的、可用的过程和特征的不同环境;一过程区,显示可用的过程以及允许用户从可用的过程中选择;以及一活动区,显示可用的特征以及允许用户从可用的特征中选择;以及关于一个人的联系人信息,是从链接至计算设备的多个数据库填充的,以及被集成到关于所述联系人的单个条目,所述条目然后可在不同的环境中显示。 8. On the display device to display a graphical user interface for control and management of calls from the computing device, comprising: an environmental area, allowing choose to include a telephone control and management processes in different environments and features available; a process area, displaying the available processes and allows users to select from the available process; and an activity area, display the available features and allows users to select from the available features; and contact information about a person, it is to calculate the link filling the plurality of database device, and are integrated into a single entry about the contact, then the entry can be displayed in different environments.
9.如权利要求8所述的图形用户界面,其特征在于,所述链接的数据库包括:(a)Outlook数据库;(b)公司数据库;(c)定制的列表;(d)后端服务器数据库;(e)客户数据库。 Customized list (c);; (d) backend server databases (a) Outlook databases; (b) corporate databases: 9. The graphical user interface as claimed in claim 8, wherein, wherein said link database comprises ; (e) client databases.
10.如权利要求8所述的图形用户界面,其特征在于,所述联系人信息还包括当前状态指示符,所述指示符表示所述人员的可访问状态。 10. The graphical user interface as recited in claim 8, wherein the contact information further includes current status indicator, the indicator indicates the state of the personnel accessible.
11.如权利要求10所述的图形的用户界面,其特征在于,所述当前状态包含取决于所述人员与用户之间的关系的不同的级别。 11. The graphical user interface of claim 10, wherein said current state comprising different levels depending on the relationship between the person and the user.
12.如权利要求8所述的图形用户界面,其特征在于,所述联系人信息还包括,访问包含日程安排信息的一个人的日程表,使得用户可以确定何时所述联系人可以接收电话呼叫访问。 12. The graphical user interface according to claim 8, characterized in that the contact information further comprises access schedule comprising schedule information of a person, so that the user can determine when the contacts can receive calls call access.
13.如权利要求8所述的图形用户界面,其特征在于,所述联系人信息还包括地图特征,所述地图特征为所述人员的物理位置提供地图。 13. The graphical user interface according to claim 8, wherein the contact information further comprises a map feature, the feature map of the physical location of the person providing the map.
14.如权利要求8所述的图形用户界面,其特征在于,所述不同环境的选择包括My Contacts(我的联系人)环境,所述环境允许用户管理电话呼叫和联系人信息。 14. The graphical user interface according to claim 8, characterized in that the selection of different environments including My Contacts (My Contacts) environment, the environment allows users to manage telephone calls and the contact information.
15.如权利要求14所述的图形用户界面,其特征在于,所述可用的特征包括喜爱特征,所述喜爱特征显示用户要呼叫的最受欢迎的联系人。 15. The graphical user interface of claim 14, wherein the available features include favorite feature, the popular favorite feature display a user to call a contact.
16.如权利要求15所述的图形用户界面,其特征在于,所述喜爱列表是从下列各项中的至少一项自动地填充的:(a)关于用户的电子邮件活动的数据;(b)用户的日程表信息。 16. A graphical user interface as recited in claim 15, characterized in that said at least one of the favorites list is automatically populated from the following: (a) data on a user's e-mail activity; (b ) the user's schedule information.
17.如权利要求9所述的图形用户界面,其特征在于,所述可用的特征包括搜索特征,所述搜索特征使用所链接的数据库执行搜索。 17. The graphical user interface according to claim 9, characterized in that said characteristic comprises a search feature is available, use the search feature linked database to perform the search.
18.如权利要求8所述的图形用户界面,还包括在活动区内的呼叫窗口,所述呼叫窗口具有在其中显示的联系人信息,以及在发起电话呼叫时由用户激活。 18. The graphical user interface of claim 8, further comprising a window in the active area of the call, said call having a window in which to display the contact information, and when activated by the user to initiate a telephone call.
19.如权利要求18所述的图形用户界面,其特征在于,所述电话是通过用户点击包含在联系人信息中的电话号码来发起的。 19. The graphical user interface of claim 18, wherein said telephone is initiated by the user to click on a phone number included in the contact information.
20.如权利要求18所述的图形用户界面,其特征在于,所述呼叫窗口还包括笔记区域,所述笔记区域允许用户在电话呼叫期间作笔记。 20. The graphical user interface according to claim 18, characterized in that said window further comprises call notes region, the notes area allows users to take notes during a phone call.
21.如权利要求8所述的图形用户界面,其特征在于,所述可用的过程还包括电话会议过程,所述电话会议过程促进电话会议的建立。 21. The graphical user interface according to claim 8, wherein said process further comprises the available conference call process, the process of promoting the establishment of conference telephone conference call.
22.如权利要求21所述的图形用户界面,其特征在于,所述电话会议可由下列行为的任何一个行为来建立:(a)将一个人的联系人信息从其它用户界面和应用拖放到电话会议区域;(b)指向一个人的联系人信息,右点击,并且选择加入电话会议的选项;(c)选择包含在电子邮件的在“To:(给:)”行的人员,右点击,并且选择加入电话会议的选项;(d)在一组姓名上点击,使得包含在组中的那些姓名成为电话会议的部分。 22. The graphical user interface of claim 21, wherein the telephone conference an act by any of the following acts to establish: (a) a person's contact information from other user interfaces and applications onto conference call area; (b) refers to a person's contact information, right-click, and select the option to join the conference call; (c) choose to include in the e-mail in "To :( to :)" staff lines, right-click and select the option to join the conference call; (d) Click on the name of a group, so that the names included in the group to become part of the conference call.
23.如权利要求8所述的图形用户界面,还包括呼入通知窗口,所述窗口通知用户呼入。 23. The graphical user interface of claim 8, further comprising an incoming call notification window, the window informs the user calls.
24.如权利要求23的所述图形用户界面,其特征在于,所述呼入通知窗口还包括联系人信息。 23 is the graphical user interface as claimed in claim 24., wherein said incoming call notification window further comprises contact information.
25.如权利要求24所述的图形用户界面,其特征在于,所述联系人信息包括呼入呼叫者的日程表信息。 25. The graphical user interface of claim 24, wherein the contact information includes the caller's incoming schedule information.
26.如权利要求23所述的图形用户界面,其特征在于,所述呼入通知窗口还包括快速转移按钮,所述按钮允许用户将呼入转移到另一个电话。 26. A graphical user interface as recited in claim 23, wherein said incoming call notification window further comprises a quick transfer button, the button allows the user to transfer incoming calls to another telephone.
27.如权利要求23所述的图形用户界面,其特征在于,使用通过至少下列各个设备中的至少一个设备播放的振铃音来通知所述用户呼入:(a)连接至计算设备的扬声器;(b)连接至计算设备的头戴耳机。 27. A graphical user interface as recited in claim 23, characterized in that, by using at least one device to play the ring tone in at least each of the following devices to notify the user of an incoming call: (a) the computing device is connected to a speaker ; (b) a computing device connected to the headset.
28.如权利权利要求27所述的图形用户界面,其特征在于,所述振铃音是计算设备上的可播放声音文件。 28. The graphical user interface as claimed in claim 27, characterized in that the ringing tone is a sound file that can be played on the computing device.
29.如权利要求23所述的图形用户界面,其特征在于,所述呼叫通知窗口还包括与所述人员先前的用户对话的事件历史信息的列表。 29. A graphical user interface as recited in claim 23, characterized in that said call notification window also includes a list of events and the dialogue history information of users who previously.
30.如权利要求29所述的图形用户界面,其特征在于,所述事件历史信息包括下列各项中的至少一项:(a)文档;(b)电子邮件;(c)来自先前呼叫的笔记。 (B) electronic mail;; (a) document (c) from previous calls: 30. The graphical user interface of claim 29, wherein said event history information includes at least one of the following notes.
31.如权利要求8所述的图形用户界面,其特征在于,所述可用的特征包括呼叫转发特征,所述特征允许用户基于由用户指定的条件将进入的电话呼叫转发至其它电话。 8 of the graphical user interface as claimed in claim 31., wherein the available features include call forwarding feature, the feature allows a user based on the conditions designated by the user to forward incoming telephone calls to another telephone.
32.如权利要求10所述的图形用户界面,其特征在于,所述条件包括下列各项中的至少一项:(a)当计算设备被锁定时转发呼叫;(b)当在显示设备上屏幕保护程序正在活动时转发呼叫;(c)当当前状态被设置为忙时转发呼叫;(d)当当前状态被设置为离开时转发呼叫;(e)在如由用户指定的某些时间内转发呼叫。 32. The graphical user interface of claim 10, wherein said conditions include at least one of the following: (a) when the computing device is locked forwarding calls; (b) when the display device Forwarding the screen saver is active call; (c) forwarding calls when the current status is set to busy; (d) When the current status is set to leave the call forwarding; (e) within a certain time as specified by the user call forwarding.
33.如权利要求8所述的图形用户界面,还包括错过的呼叫信息,所述信息通知用户呼入没有被回答。 8 of the graphical user interface as claimed in claim 33., further comprising missed call information, the user information notifying an incoming call is not answered.
34.如权利要求33所述的图形用户界面,其特征在于,发送电子邮件通知至用户,通知用户错过呼叫。 34. The graphical user interface according to claim 33, characterized in that the e-mail notification to the user, notifying the user missed call.
35.如权利要求34所述的图形用户界面,其特征在于,所述电子邮件通知包含用于错过的呼叫者的联系人信息。 Graphical user interface 34 according to claim 35., characterized in that said e-mail notification contains the contact information for the missed caller.
36.如权利要求35所述的图形用户界面,其特征在于,所述联系人信息包括按钮,用户可以点击所述按钮以向错过的呼叫者发起呼叫。 Graphical user interface 35 according to claim 36., wherein said contact information includes buttons, the user can click on the button to initiate a call to the missed caller.
37.如权利要求35所述的图形用户界面,其特征在于,所述联系人信息还包括用于错过的呼叫者的日程表信息。 Graphical user interface 35 according to claim 37., wherein said schedule information further includes contact information for missed caller.
38.如权利要求8所述的图形用户界面,其特征在于,所述可用的过程还包括共享促进共享用户与呼叫者之间的显示设备的内容的屏幕。 8 of the graphical user interface as claimed in claim 38., wherein said process further comprises sharing available to promote the sharing of content between the user and the caller's screen display devices.
39.如权利要求38所述的图形用户界面,其特征在于,所述可用的特征还包括PC音频特征,所述特征基于用户的电话用途调整在计算设备上的参数。 Graphical user interface 38 according to claim 39., characterized in that the available features include PC audio feature, the feature based on a user's phone use to adjust the parameter on a computing device.
40.如权利要求39所述的图形用户界面,其特征在于,所述调整参数还包括,当电话在使用中时,减少连接到计算设备的音频设备的音量。 Graphical user interface 39 according to claim 40., characterized in that said adjustment parameters further comprises, when the phone is in use, is connected to the computing device to reduce the volume of the audio device.
41.如权利要求40所述的图形用户界面,其特征在于,所述调整参数还包括,当电话在使用时,消音音量和停止播放连接到计算设备的音频设备,以及在使用结束时,回复音量和恢复播放音频设备。 41. The graphical user interface of claim 40, wherein said adjustment parameters also include, when the phone is in use, the muffler volume and stop playing a computing device connected to audio devices, as well as in the use of the end, reply Volume and resume playing an audio device.
42.如权利要求8所述的图形用户界面,其特征在于,所述可用的特征还包括笔记特征,所述特征为在电话呼叫期间所做的笔记产生标题。 8 of the graphical user interface as claimed in claim 42., characterized in that the available features include notes feature, characterized by the notes made during a telephone call to yield the title.
43.如权利要求41所述的图形用户界面,其特征在于,使用所述关联的数据库产生标题。 43. The graphical user interface of claim 41, wherein the associated database using the title.
44.如权利要求8所述的图形用户界面,其特征在于,所述不同环境的选择包括My Call History(我的呼叫历史)环境,所述环境为用户提供电话呼叫事件的历史。 44. The graphical user interface according to claim 8, characterized in that the selection of different environments including My Call History (I call history) environment, the environment, to provide users with a history of telephone call events.
45.如权利要求44所述的图形用户界面,其特征在于,所述电话呼叫事件的历史还包括下列各项中的至少一项:(a)呼入;(b)错过的呼叫;(c)呼出;(d)被转发的呼叫。 (B) missed call;; (a) incoming (c: 45. A graphical user interface according to claim 44, characterized in that said telephone call event history further includes at least one of the following ) expired; (d) to be forwarded calls.
46.如权利要求45所述的图形用户界面,其特征在于,所述电话呼叫事件的历史,还包括呼叫用途的统计概要。 46. The graphical user interface according to claim 45, characterized in that the history of the telephone call events, further comprising a statistical summary of call usage.
47.如权利要求8所述的图形用户界面,其特征在于,所述不同环境的选择包括通信优选项环境,所述环境为用户提供一种配置用户的较喜欢的联系形式以及将它告知其它人。 47. The graphical user interface according to claim 8, characterized in that the selection of different environments comprises a communication preferences environment, the environment for the user to provide a user preference configuration Contact form and it will inform the other people.
48.如权利要求47所述的图形用户界面,其特征在于,所述通信优选项环境的可用过程还包括,允许用户设置呼叫传发规则和优选项的设置过程。 48. The graphical user interface of claim 47, wherein the communication process can be used also include preferences environment, allowing users to set up a call set-up process of circulating the rules and preferences.
49.如权利要求47所述的图形用户界面,其特征在于,所述通信优选项环境的可用过程还包括,允许用户创建分组和指定属于呼叫转发的分组专用规则的分组管理过程。 49. The graphical user interface according to claim 47, characterized in that the process can be used in the communication preferences environment further comprises, allows users to create packets belonging to the specified group management and process-specific call forwarding rules of a packet.
50.如权利要求49所述的图形用户界面,其特征在于,所述分组专用规则至少部分地基于属于分组的每个人的日程表信息。 50. The graphical user interface of claim 49, wherein said packet based at least in part a dedicated rule for each packet belonging to the schedule information.
51.在一计算机系统中,具有增强的用户界面驻留在包括显示设备和输入设备的计算设备上,用于促进、管理和控制来自与所述计算设备网络通信的电话的呼入的方法,包括:检测到所述电话的呼入;在显示设备上显示呼入通知窗口,以提供呼入的可视通知;以及通过电话和连接到计算设备的音频设备,提供呼入的可听见的通知。 51. In a computer system, the user interface with enhanced reside on a computing device includes a display device and an input device for the promotion, management and control methods from the computing device network communication telephone call in, comprising: detecting an incoming call to the phone; on the display device to display incoming call notification window to provide visual notification of incoming calls; and by telephone and audio devices connected to the computing device, providing incoming audible notification .
52.如权利要求51所述的方法,其特征在于,所述音频设备是下列设备中的至少一个设备:(a)扬声器;(b)头戴耳机。 52. The method according to claim 51, characterized in that the audio device is a device at least one of the following equipment: (a) a speaker; (b) headphones.
53.如权利要求51所述的方法,其特征在于,所述电话是扬声器电话,以及还包括基于呼入将扬声器电话从挂钩上拿开。 53. The method according to claim 51, wherein said telephone is a speakerphone and further comprising a speaker based on incoming calls to take from the hook opening.
54.如权利要求51所述的方法,其特征在于,所述呼入通知窗口还包括,显示下列呼叫者信息中的至少一个信息:(a)呼叫者头衔;(b)呼叫者图片;(c)呼叫者的日程表;(d)来自数据库的关于呼叫者的信息;(e)呼叫者的当前状态;(f)呼叫者的即时消息器状态;(g)呼叫者进行呼叫来自的时区。 (B) caller image;; (a) caller title (: 54. The method according to claim 51, wherein said incoming call notification window further comprises the following caller information is displayed in at least one information c) caller's calendar; (d) information about the caller from the database; the current status (e) of the caller; (f) caller's instant messenger status; (g) a call from a caller's time zone .
55.如权利要求51所述的方法,其特征在于,所述呼入通知窗口还包括,显示快速转移按钮,用于用户将呼入转移到不同于所述电话的位置。 55. The method according to claim 51, wherein said incoming call notification window further comprises displaying quick transfer button for the user to transfer incoming calls to a position different from that of the telephone.
56.如权利要求55所述的方法,还包括点击快速转移按钮,以显示将呼入转移至什么地方的选项。 56. The method of claim 55, further comprising a click on the quick transfer button to display the incoming calls to the option of somewhere.
57.如权利要求56所述的方法,其特征在于,选项之一还包括,将呼入转移至语音邮件。 57. The method according to claim 56, characterized in that one of the options also include the incoming calls to voice mail.
58.如权利要求56所述的方法,还包括,自动地使用用户的日程表信息来填充选项。 58. The method of claim 56, further comprising, automatically using the user's schedule information to fill options.
59.如权利要求51所述的方法,还包括:获得呼入的电话号码;将电话号码与呼入者的文本身份相关联;将文本身份转换成代表呼入者的身份的声音文件;以及使用声音文件宣布呼入者的身份。 59. The method of claim 51, further comprising: obtaining a telephone number of an incoming call; the caller's phone number and the identity of the associated text; convert the text to represent the identity of the identity of the incoming sound files; and Using Sound Files announce the caller's identity.
60.如权利要求59所述的方法,其特征在于,所述声音文件包含合成语音。 60. The method according to claim 59, characterized in that the sound file comprises a synthetic speech.
61.如权利要求51所述的方法,还包括,通过电子邮件将错过的呼叫通知发送给用户,作为错过呼入的通知。 61. The method of claim 51, further comprising the missed call notification is sent to the user via e-mail, as the incoming call notification missed.
62.如权利要求61所述的方法,其特征在于,未知的呼叫者正在设置进入呼叫,以及还包括,基于未知呼叫者正在呼叫所来自的地区码,获得关于未知呼叫者的身份的地理信息。 62. The method according to claim 61, characterized in that the unknown caller is setting an incoming call, and also include geographic information is based on the unknown caller is calling from area codes, access to the identity of the unknown caller .
63.如权利要求61所述的方法,其特征在于,未知的呼叫者正在设置进入呼叫,以及还包括,执行因特网搜索以将呼入的电话号码与姓名相匹配,以确定呼入者的身份。 63. The method according to claim 61, characterized in that the caller is unknown incoming call is being set, and further comprising, perform an Internet search to the incoming telephone number matches with the name, to determine the caller's identity .
64.如权利要求61所述的方法,其特征在于,所述电子邮件通知识别呼叫者在企业内的职位。 64. The method of claim 61, wherein said e-mail notification to identify the caller's position in the enterprise.
65.具有计算机可执行指令的计算机可读介质,所述指令用于执行如权利要求51所述的方法。 65. Computer having a computer readable medium executable instructions, the instruction execution method as claimed in claim 51 wherein for.
66.在计算机系统中,具有驻留在包括显示设备和输入设备的计算设备上增强的用户界面,用于促进、管理和控制来自与计算设备网络通信的电话的呼出,包括:使电话拨打电话号码以及建立呼叫;显示包含笔记区域的呼叫中窗口,使得用户能在用户界面中做笔记,同时在呼叫中;以及将笔记与在呼叫中的呼叫者相关联,使得当呼叫者再次呼叫时,笔记将自动地与呼叫者的联系人信息一起列出。 66. In a computer system having a presence on the computing device includes a display device and an input device enhanced user interface for the promotion, management and control of outgoing calls from the computing and network communications equipment, comprising: making phone calls number and set up the call; call window display area contains the notes, so that the user can take notes in the user interface, while the call; and the notes associated with the caller in a call, so that when a caller calls again, Notes automatically with the contact information listed with the caller.
67.如权利要求66所述的方法,还包括发送来自用户界面的即时消息,同时在呼叫中。 67. The method of claim 66, further comprising sending an instant message from the user interface, while in a call.
68.如权利要求66所述的方法,还包括使用链接的数据库为笔记创建标题。 68. The method of claim 66, further comprising the use of linked databases create a title for a note.
69.如权利要求66所述的方法,还包括发送来自用户界面的文件,同时在呼叫中。 69. The method as claimed in claim 66, further comprising sending a file from the user interface, while in a call.
70.如权利要求66所述的方法,还包括与呼叫者共享用户的显示设备的内容,同时在呼叫中。 70. The method of claim 66, further comprising content sharing user's display device with the caller while in the call.
71.如权利要求70所述的方法,还包括共享显示设备的内容的一部分。 71. The method of claim 70, further comprising a display part of a shared device.
72.如权利要求66所述的方法,还包括将电话的音频特征与具有用户界面的可视特征的计算设备合并,以提供在用户界面中显示来自呼叫者信息的屏幕呼叫。 72. The method of claim 66, further comprising an audio feature telephone having a user interface with a visual characteristic of a computing device combined to provide a display in the user interface screen information in the call from the caller.
73.如权利要求66所述的方法,还包括:确定在被拨打的电话号码处呼叫者是不可访问的;以及通知用户何时用户变成可访问的。 73. The method of claim 66, further comprising: determining the dialed phone number at the caller is inaccessible; and notifies the user when the user becomes accessible.
74.如权利要求73所述的方法,其特征在于,所述确定呼叫者是不可访问的还包括,检查下列各项中的至少一项:(a)呼叫者的日程表;(b)呼叫者的当前状态。 74. The method according to claim 73, wherein said determination is inaccessible caller further comprises checking at least one of the following: (a) the caller's calendar; (b) Call The current status of persons.
75.如权利要求6所述的方法,还包括访问喜爱列表和点击电话号码以发起呼叫。 75. The method of claim 6, further comprising accessing the favorites list and click on the telephone number to initiate a call.
76.如权利要求75所述的方法,还包括基于来自链接的数据库的信息填充喜爱列表。 76. The method of claim 75, further comprising filling a favorite list based on information from the linked database.
77.如权利要求76所述的方法,还包括基于公司组织结构填充喜爱列表。 77. The method of claim 76, further comprising a filler based on the organizational structure favorites list.
78.如权利要求66所述的方法,还包括:配置用户的优选项,所述优选项关于用户的联系人的较佳形式;以及将用户的优选项传输给其它人。 78. The method of claim 66, further comprising: configuring the user's preferences, the preferences on the user's preferred form of contact; and will transmit the user's preference to others.
79.如权利要求78所述的方法,其特征在于,所述将用户的优先项传输给其它人还包括,显示下列各项中的至少一项:(a)说明用户的优选项的图标;(b)表明用户的优选项的文本消息。 79. The method of claim 78, wherein said will transmit the user's priorities to other people also includes displaying at least one of the following: (a) description of an icon of the user's preferences; (b) indicates that the text message user's preferences.
80.如权利要求66所述的方法,其特征在于,所述使电话拨打电话号码和建立呼叫还包括:将语音命令给包含电话号码的计算设备;以及处理语音命令。 80. The method according to claim 66, characterized in that the telephone number to make phone calls and set up call further comprising: a voice command to contain the telephone number of the computing device; and processing voice commands.
81.如权利要求66所述的方法,其特征在于,所述使电话拨打电话号码还包括,建立电话会议。 81. The method according to claim 66, characterized in that said telephone dial a phone number to make further comprising, establish a conference call.
82.如权利要求66所述的方法,其特征在于,所述建立电话会议还包括,执行下列步骤中的至少一个步骤:(a)在用户界面内拖放联系人;(b)选择所想要的联系人和右击输入设备以加亮电话会议选项;(c)从电子邮件“To:(到)”行选择所想要的联系人以及右击输入设备以加亮电话会议选项。 82. The method of claim 66, wherein said establishing a conference call also includes, perform the following steps in at least one step: (a) drag and drop contacts within the user interface; (b) choose to think To contact and right input device to highlight the conference call option; (c) from the email "To :( to)" line to select the desired contact and right-click on an input device to highlight the conference call option.
83.如权利要求66所述的方法,其特征在于,所述使电话拨打电话号码还包括,建立内部通话呼叫。 83. The method according to claim 66, characterized in that the make phone call phone numbers also include the establishment of intercom calls.
84.如权利要求66所述的方法,还包括:指定振铃电话的时间;以及使电话在指定的时间振铃,以用作为下列各项中的至少一项:(a)唤醒呼叫;(b)提醒呼叫。 84. The method of claim 66, further comprising: specifying the ringing phone in time; and making phone ring at a specified time in order to be used as at least one of the following: (a) wake-up call; ( b) reminder call.
85.具有计算机可执行指令的计算机可读介质,所述指令用于执行如权利要求66所述的方法。 85. The computer-executable instructions having computer readable medium, the instructions of the method as claimed in claim 66 for performing.
Description  translated from Chinese
允许使用用户交互和使用个人计算机控制电话的增强型电话计算机用户界面 Allow user interaction and using a personal computer to control telephone calls computer-enhanced user interface

技术领域 Technical Field

本发明通常涉及集成的计算机电话,且特别涉及允许用户从个人计算机控制和管理电话的增强型电话计算机用户界面,同时无缝地集成电话和个人计算机特征,以提供丰富的用户控制的电话管理系统与方法。 The present invention generally relates to computer telephony integration, and in particular to allow a user from a personal computer to control and manage phone calls computer enhanced user interface, and seamlessly integrate telephone and personal computer features to provide a rich user-controlled telephone management system and methods.

背景技术 Background

个人计算机和电话是两种现代生活不可缺少的设备。 Personal computer and telephone are two indispensable to modern life equipment. 个人计算机(PC)和电话两者都提供了即刻与事实上在世界任何地方的其它人通信的能力。 Both personal computer (PC) and telephone and in fact provides the ability to instantly communicate to other people anywhere in the world. 此外,PC以其处理信息和数据的能力以及提供与这种信息和数据的用户交互彻底改变了现代社会。 In addition, PC with its ability to process information and data, and user interaction provided with such information and data has revolutionized modern society. PC还具有控制其它设备的能力。 PC also has the ability to control other devices. 这种能力,例如允许用户通过用户界面常常是图形用户界面来远程控制外围设备。 This capability, for example, allows a user through the user interface is a graphical user interface often to remotely control the peripheral device. 即使PC和电话常常存在于同一房间中,但是,目前也很少存在提供充分利用两者长处的两种设备的有益集成的尝试。 Even if the PC and phone are often present in the same room, however, it is also rarely provide full advantage of the strengths of both the beneficial integration of the two devices attempt to exist.

已经有许多尝试将电话与个人计算机集成在一起的尝试,但几乎没有市场成功。 There have been many attempts to integrate telephone and personal computer attempts, but almost no success in the market. 这些失败部分归因于与产品设计有关的问题,包括,例如,不良的用户界面设计、需要昂贵的附加硬件以及不切实际的用户期望。 These failures are attributed in part to problems related to product design, including, for example, poor user interface design, the need for expensive additional hardware and unrealistic user expectations. 另外,这些产品不允许用户从不同于电话物理位置的地方访问电话。 In addition, these products do not allow users to access different from the telephone calls from the physical location of the place.

一个产品例子是MicrosoftPhone(电话),它包括在MicrosoftWindows95中。 A product example is MicrosoftPhone (phone), which is included in MicrosoftWindows95 in. MicrosoftPhone是纯软件扬声器电话和电话答录机,允许用户使用其计算机作为扬声器电话。 MicrosoftPhone is a pure software speakerphone and answering machine, allowing users to use their computer as a speakerphone. 但是,MicrosoftPhone要求计算机始终开着(这在Windows95时代是不切实际的期望),并且是Windows95昂贵的附加特征,由于它需要额外的硬件。 However, MicrosoftPhone requires a computer is always open (which is unrealistic expectations Windows95 era), and additional features are Windows95 expensive, because it requires additional hardware. 此外,MicrosoftPhone只有有限的功能。 In addition, MicrosoftPhone only limited functionality.

另一个尝试将电话与个人计算机集成起来的产品例子是IBMRealphone。 Another attempt to integrate phone and personal computer products example IBMRealphone. IBMRealphone是模仿标准商用电话的电话拨号程序。 IBMRealphone is modeled after standard commercial telephone Phone Dialer. Realphone界面是显示器上商用电话的图片。 Realphone business phone interface is on the display picture. 然而,一个问题是没有合并电话和计算机的优势合作。 However, one problem is that no telephone and computers merge advantages of cooperation. 例如,界面要求用户使用输入设备(诸如鼠标)来按屏幕上的电话小键盘,并拨期望的电话号码,和一个人拨真实电话一样。 For example, the interface requires the user using an input device (such as a mouse) to press the phone keypad on the screen, and dial the desired phone number, and a real person dial phone. 然而,这种类型的界面对于用户是困难的、费力的并且是浪费时间的。 However, this type of interface for users is difficult, laborious and is a waste of time.

还有更多的产品在呼叫中心环境中成功集成了电话和计算机。 There are more products in the call center environment successfully integrated telephone and computer. 例如,呼叫中心环境(诸如客户支持和电话销售中心)常常包括提供诸如电话队列显示(队列形式的呼叫者顺序)、多少呼叫者在等待的显示以及接通呼叫至业务代表的能力等电话信息的软件应用程序。 For example, a call center environment (such as customer support and telemarketing centers) often includes providing a display such as a telephone queue (queue callers order form), the ability to call the number of the caller to the agent's display as well as waiting for the phone is turned on and other information software application. 然而,这些软件应用程序为客户服务接听而设计的,很少或没有努力满足私人用户的需要或提供物理电话和软件界面的用户友好的集成。 However, these software applications are designed to answer customer service, with little or no effort to meet the needs of private users or provide physical telephone user friendly interface and software integration. 对于呼叫中心接听,其优先考虑的是增加呼叫吞吐量并快速指派队列中的呼叫,而不是用户感受。 For call centers to answer, its priority is to increase call throughput and quickly assign calls in the queue, rather than the user experience. 此外,用于呼叫中心环境的电话应用缺少苛求于高质量用户感受的终端用户所需的功能和控制特征。 In addition, a telephone application for call center environments demanding lack of high-quality user experience on the required end-user functionality and control features.

因此,存在对允许用户使用个人计算机无缝地与电话交互的用户界面的需求。 Therefore, there is the use of a personal computer allows the user to seamlessly interface with the user requirements of the telephone interaction. 所需要的用户界面应给用户提供丰富多样的功能并利用计算机的处理能力增强电话的性能。 The user interface should be required to provide users with a variety of features and utilize the processing power of computers to enhance the performance of the phone. 而且,所需要的用户界面应提供个人计算机和电话间的紧密耦合,这样用户不知道两者间的划分。 Moreover, the user interface should be required to provide a tight coupling between a personal computer and a telephone, so the user does not know the division between the two.

概述在此所揭示的本发明包括将个人计算机和电话的特征集成到一致的增强电话(enhanced telephony)(ET)用户界面的计算机用户界面。 Overview In the present invention disclosed herein includes a personal computer and a telephone to a consistent feature of enhanced telephony integration (enhanced telephony) (ET) computer user interface the user interface. ET用户界面驻留在个人计算机上,并且促进用户使用个人计算机的处理能力控制所有电话功能。 ET user interface resides on a personal computer, and to promote the use of the processing power of personal computer users to control all the phone functions. 然而不只于此,ET用户界面包括只有通过利用融入电信环境的PC才使之可能的特征。 But not only this, ET user interface includes only through the use of the PC into the telecommunications environment that makes it possible features.

ET用户界面克服了集成PC和电话的原先尝试的困难。 ET user interface attempts to overcome the difficulties previously integrated PC and phone. 特别地,为用户提供了丰富多样的功能,它们影响这个事实:比起普通电话,PC有强得相当多的处理能力和对各种数据更强的存取。 In particular, it provides users with a variety of features that affect this fact: Compared to ordinary phone, PC there was quite a strong processing power and greater access to various data. 这种处理能力和数据存取成为用户的优势,因为电话的能力和功能大大扩展了。 This processing capability and data access as a user of advantage because the phone greatly expanded capabilities and functionality. 而且,ET用户界面提供了个人计算机和电话之间的紧密耦合,这样用户不知道两者之间的任何划分。 Moreover, ET user interface provides a tight coupling between the personal computer and the telephone, so that users do not know of any division between the two. 这种无缝集成,连同增强的功能,大大简化和改善了用户感受。 This seamless integration, along with enhanced functionality, greatly simplifying and improving the user experience.

用户可以处在与电话不同的物理位置,并仍能使用ET用户界面控制电话。 Users can be in different physical locations and phone and still use the phone ET user interface controls. 唯一的要求是ET用户界面和电话是网络连接的。 The only requirement is that the ET user interface and telephone network connection. 因而,用户,只要他有权访问网络,就能实质上从任何地方控制电话。 Thus, the user, as long as he has access to the network, you can control calls from virtually anywhere.

ET用户界面设计为在电信和计算机环境中都可运行,无论在企业还是在家庭环境中。 ET user interface can be designed to run in the telecommunications and computer environment, whether in business or in the home environment. 例如,在典型的企业环境中,企业拥有连结在公用电话线上的电话设备,并且雇员有权访问公司计算机网络。 For example, in a typical business environment, companies have a link in the public telephone line telephone equipment, and employees have access to company computer networks. 在另一个例子中,在典型的家庭环境中,用户在其PC上有日程表和地址簿数据,并有权访问公用电话网。 In another example, in a typical home environment, the user has calendar and address book data on their PC, and have access to the public telephone network.

ET用户界面设计为控制和管理单个电话或多个电话,包括蜂窝电话、无绳电话和桌面电话。 ET user interface is designed to control and manage a single phone or multiple phones, including cellular phones, cordless phones and desk phones. 而且,这些电话可位于不同位置,诸如移动电话、家庭电话和工作电话。 Moreover, these phones can be in a different location, such as a mobile phone, home phone and work phone. ET用户界面还允许电话用作对讲机并提供唤醒呼叫和会议提醒。 ET user interface also allows the phone as a walkie-talkie and a wake-up call and meeting reminders.

通常,ET用户界面包括多个用户可选择的环境。 Typically, ET user interface includes a plurality of user-selectable setting. 这些环境包括我的联系人(My Contact)环境、通信优选项环境以及呼叫历史(Call History)环境。 These environments include my contacts (My Contact) environment, communication preferences environment and call history (Call History) environment. 这些环境的每一个包含某些可用于控制和管理电话的过程和特征。 Each contains certain process can be used to control and manage phone and characteristics of these environments. 过程包括与联系人、电话或者两者有关的动作和合作。 It involves action and cooperation with contacts, phone or both related. 特征和过程与链接到界面的数据库集成一起,使得关于联系人的信息(诸如个人和实体)可从多个来源获得并被合并为单个的可存取条目。 Features and processes with links to database integration interface together, making information about contacts (such as individuals and entities) are available and can be combined into a single access entry from multiple sources.

ET用户界面包括环境区、过程区和活动区。 ET user interface includes environmental zones, process and activity areas. 另外,界面包括呼叫状态区,保持通知用户有关所控制的电话状态。 In addition, the interface includes call status area, the held call to inform the user about the control. 我的联系人环境包括允许用户从计算机上以最小的努力发起、终止和控制呼入和呼出的过程。 My Contacts environment includes allowing the user with minimal effort from the computer to initiate, terminate, and control of incoming and outgoing process. 喜爱特征使用户能够基于受欢迎的准则,访问他要呼叫最受欢迎的人。 Favorites feature enables users to popular criterion based on access to call him the most popular man. 查找特征允许用户搜索所链接的数据库(诸如,例如,公司和个人地址簿)查找所期望的信息。 Find feature allows users to search the linked databases (such as, for example, the company and personal address book) to find the desired information. 另外,查找可限于特定的数据库,诸如来自在PC上运行的Outlook应用。 Also, look for may be limited to a specific database, such as from Outlook application running on a PC.

我的联系人环境包括增强进行呼叫的特征。 My Contacts environment includes enhanced call features. 特别地,当作出呼叫时,用户接收到视觉和听觉两者的提示,保持通知用户有关呼叫的进度。 In particular, when a call is made, the user receives both visual and auditory cues to maintain progress to inform the user about the call. 一旦在呼叫中,呼叫窗口出现,它包含在线路的另一端的那个人的详细信息,并链接到关联于那个人的以前的信息。 Once the call, the call window appears, which contains detailed information about that person at the other end of the line, and links to information related to that of the previous person. 例如,在以前和那个人对话中打开的任何文档或从他接收到的电子邮件都列在呼叫窗口中,使得用户可通过点击检索它们。 For example, any documents open before and that personal conversations or receive e-mail from him to call are listed in the window, so that the user can retrieve them by clicking. 高级呼叫预点特征允许ET用户界面在如果以前不可访问(诸如当这个人的线路开始是忙音时)的人变得可访问时通知用户。 Advanced Call feature allows pre-points ET user interface if previously inaccessible (such as when the person is a busy start line) who becomes accessible to notify the user. 而且,高级呼叫预点特征可与该人的日程表集成一起,为用户提供呼叫该人的最佳时间。 Moreover, advanced call features pre-points with the person's schedule integrated together, provide users with the best time to call that person.

我的联系人环境包括呼叫转移和电话会议过程。 My Contacts environment includes call forwarding and conference calls process. 用户在电话交谈中的同时,只要通过点击界面中的一个按钮就可以发起电话会议。 Users simultaneously in a telephone conversation, and just by clicking a button in the interface can initiate a conference call. 视觉和听觉的提示,来自PC和电话二者,用于保持通知用户关于建立电话会议的进度。 Visual and auditory prompts, both from the PC and phone, notify users for maintaining the progress on the establishment of the conference call. 另外,可用合成的声音自动通知电话会议所呼叫的人们准备通话,直到所有人都已加入电话会议。 In addition, the available synthesized voice automatically notify people by telephone conference call to prepare the call until everyone have joined the conference call.

同时可视和可听地通知用户呼入。 At the same time visually and audibly inform the user calls. 在视觉项中,呼入通知窗口出现在用户桌面上,以用信号通知呼入。 In visual terms, the incoming call notification window appears on the user's desktop to the incoming signaling. 如果电话系统包括呼叫者识别,则可以将呼叫者的电话号码匹配到来自链接数据库的关于呼叫者的详细信息。 If your telephone system includes caller identification, you can match the caller's telephone number to the detailed information from the linked database about the caller. 然后在窗口中显示这个信息。 This information is then displayed in the window. 窗口还可以包括呼叫者的日程表,因此用户可以更好地决定是否应答呼叫。 Windows can also include the caller's schedule, so users can better decide whether to answer the call. 在听觉项中,来自声音文件的可在PC上播放的丰富的可用铃音可用作信号通知呼入。 Auditory items, available in rich tones from the sound file that can be played on a PC can be used to signal an incoming call. 这些声音文件可以是呼叫者专用的,因此用户可从铃音识别谁在呼叫。 These sound files can be caller-specific, so the user can recognize who is calling from tone. 呼入通知窗口还包括快速转移按钮。 Incoming call notification window also includes a quick transfer button. 这个按钮使用户能够将呼入转移到用户现在的位置,诸如当用户离开被呼叫的电话时,转移到用户的蜂窝电话。 This button enables the user to an incoming call is transferred to the user's current location, such as when the user is away from the phone call, transferred to the user's cell phone.

另一呼入特征是未知联系人转换特征。 Another feature is unknown contacts incoming conversion feature. 这个特征使用各种各样的原始资料,将未知联系人转换成已知的联系人。 This feature uses a variety of raw materials, will be converted into a known unknown contacts of contacts. 这样,如果从未知呼叫者(不在链接的数据库中的人)接收呼入,那么ET用户界面获取并提供它在确定呼叫者的身份的尝试中它所能找到的有关未知呼叫者的尽可能多的信息。 Thus, if an incoming call is received from an unknown caller (not linked databases in person), the ET user interface to obtain and provide it in an attempt to determine the identity of the caller can find it as much as possible about an unknown caller information. 作为例子,未知联系人转换特征可根据呼叫者的地区码来获取未知呼叫者的地理位置。 As an example, unknown contacts conversion features available to get the unknown caller's location based on the caller's area code. 作为另一例子,特征可以访问公用因特网站点执行查找,以在线找出关联于该电话号码的人。 As another example, you can access public Internet sites feature performs a lookup to online identify the telephone number associated with the person. 可供选择地,用户可以为未知呼叫者提供名字。 Alternatively, the user may provide name for the unknown caller. 一旦确定未知呼叫者的身份,在链接的数据库中保存信息,因而下次呼叫者呼叫时,他的身份将是已知的。 Once the identity of the unknown caller, save the information in a linked database, so the next time the caller calls, his identity would be known.

我的联系人环境的另一特征是呼叫转发特征,它在某些条件下将呼入转发到其它电话。 Another feature of the My Contacts environment is a call forwarding feature, which under certain conditions will forward incoming calls to another telephone. 这些条件可以由用户指定。 These conditions can be specified by the user. 如果错过呼入并且呼叫者没有留下语音邮件,ET用户界面可通知用户(诸如通过电子邮件通知)已错过了呼叫。 If you miss an incoming call and the caller does not leave a voice message, ET user interface to notify the user (such as notification via e-mail) you have missed the call. 错过的呼叫电子邮件通知还可以包含关于呼叫者的详细信息,包括呼叫者的日程表,因此用户可以确定联系呼叫者的最佳时间。 The missed call notification e-mail may also contain detailed information about the caller, including the caller's schedule, so the user can determine the best time to contact the caller.

在呼叫中的同时,几个特征使用户能够具有与电话和PC组合有关的更丰富的用户感受。 In the call, while some feature enables users to have a combination of telephone and PC-related richer user experience. 屏幕共享特征允许用户与呼叫者共享用户计算机屏幕的内容。 Screen sharing feature allows the user to share the contents of the user with the caller's computer screen. PC音频特征根据电话使用调整PC上的参数。 PC audio feature phone use to adjust according to the parameters on the PC. 例如,如果用户正在听PC上的声音文件并接到一个呼入,PC上的声音自动减弱或慢慢降低并暂停声音文件。 For example, if a user is listening to the sound file on the PC and receives an incoming call, sound on the PC automatically reduced or gradually reduce and halt the sound file. 在呼叫的结束时,这些参数返回到它们先前的设置。 At the end of the call, these parameters return to their previous settings.

笔记特征允许用户在呼叫中的同时创建呼叫笔记。 Notes feature allows users to create call notes in a call simultaneously. 笔记可以具有智能创建的标题以帮助索引、搜索及以后的查找。 Notes can be created with a title to help intelligent indexing, search, and subsequent discoveries. 标题包含关于笔记和呼叫的信息,诸如呼叫时间、主题以及涉及呼叫的各方。 Header contains information about the notes and calls, such as call time, subject and parties involved in the call. 标题可以是呼叫-中心的,意味着它们关联于特定的呼叫,或者是人-专用的,意味着它们关联于特定的人。 The title may be a call - center, meaning that they associated with a particular call, or people - dedicated, meaning that they associated with a particular person. 可通过将来自链接数据库的信息集成到笔记中来创建标题。 Through the integration of information from the linked database to create a note title. 例如,日程表信息可用于确定呼叫目的,并根据此信息在那个时间段中为创建的笔记生成标题。 For example, the schedule information may be used to determine the purpose of the call, and to yield the title based on this information in the time period for the notes created.

我的呼叫历史环境为用户提供对呼叫活动的历史的访问。 I call historical environment provides users with access to the history of call activities. 诸如呼入日志、呼出日志、错过的呼叫等项可记录在呼叫历史中。 Such as incoming logs, outgoing logs, missed call other items can be recorded in the call history. 从这个信息中,呼叫历史环境可提供呼叫使用的统计汇总。 From this information, call the historical environment provides statistical summary of the calls. 而且,ET用户界面为用户提供直接拨打呼叫历史列表或统计汇总中的电话号码的能力。 Moreover, ET user interface to provide users with the ability to call directly call history list or statistical summary of phone numbers.

通信优选项环境为用户提供通知用户的联系优选的其它人的方法。 Communication preferences environment to provide users with links to inform the user of the preferred methods of others. 这样,如果用户更喜欢用电子邮件联系,这个信息可包含在用户的联系信息中或者通过图标传达给其它人。 Therefore, if you prefer e-mail contact, this information may be contained in the user's contact information, or communicated to others via the icon. 另外,通信优选环境允许用户创建包含个人或实体的组并指定分组-专用规则。 In addition, the communication is preferred environment allows users to create groups that contain personal or entity and specify grouping - special rules. 例如,这些规则可以是用于呼叫转发和为分组指定特定铃音的规则。 For example, these rules can be used to specify a particular ringtone and call forwarding rule to the packet. 还有,规则可以基于每个分组成员的日程表。 Also, the rules can be based on the schedule of each group member. ET用户界面还为用户提供远程获取和改变设置的能力。 ET user interface also offers users the ability to access and change settings remotely. 例如,可通过由电子邮件通知用户ET用户界面的当前设置,并随后通过发送包含新设置的返回电子邮件来改变这些设置。 For example, an e-mail to notify the user by the ET user interface current settings, and then send the new setting by return e-mail to change these settings include.

附图说明 Brief Description

通过参考下列说明本发明各方面的描述和附图能进一步理解本发明。 The invention is illustrated by reference to the following aspects of the description and drawings to further understanding of the present invention. 其它的特征和优点将通过结合附图的本发明详细说明中而显而易见,所述附图说明了,作为示例,本发明的原理。 Other features and advantages will be described in detail in conjunction with the accompanying drawings of the present invention and apparent from the accompanying drawings which illustrate, by way of example, the principles of the present invention.

现在参考附图,其中相同的参考数字通篇表示相应的部分:图1示出合适的计算机系统环境200的一个例子,其中可驻有增强电话(ET)用户界面。 Referring now to the drawings, wherein like reference numerals indicate corresponding parts throughout: Figure 1 shows a suitable computer system environment 200 is an example, which may reside enhanced telephony (ET) user interface.

图2A示出合并进计算和电话环境的ET用户界面的第一实现,其中电话不是直接连接到计算设备的。 Figure 2A shows the first implementation incorporated into the computing and telephone environments ET user interface, in which the telephone is not directly connected to the computing device.

图2B示出合并进计算和电话环境的ET用户界面的第二实现,其中电话和计算设备连接在一起。 2B illustrates incorporated into the computing and telephone environments ET user interface second to realize where telephone and computing devices together.

图3是一般的方框图,示出在图2A和B中所示的ET用户界面的不同信息资源。 Figure 3 is a general block diagram showing the various information resources of the ET user interface shown in FIG. 2A and B.

图4示出在图2A、2B和3中所示的ET用户界面的概观。 Figure 4 is shown in Figure 2A, 2B and overview ET user interface shown in Figure 3.

图5示出ET用户界面的我的联系人环境。 Figure 5 shows a user interface ET My Contacts environment.

图6示出包含在示于图5的我的联系人环境中的搜索特征选项卡。 Figure 6 shows included in shown in Figure 5. My Contacts environment search feature tab.

图7示出包含在示于图5的我的联系人环境中的拨号键盘特征选项卡。 Figure 7 shows included in shown in Figure 5. My Contacts environment dialpad feature tab.

图8示出ET用户界面作为由用户发起呼出。 Figure 8 illustrates the ET user interface, as initiated by the user exhale.

图9示出已经建立在图8中发起的呼叫之后期间的ET用户界面。 Figure 9 illustrates the ET user interface has been established after the initiated in Figure 8 during a call.

图10示出由用户建立电话会议期间的ET用户界面。 Figure 10 illustrates the ET user interface by a user to establish a conference call during.

图11示出在图10中所示的用户请求后,为用户提供加入会议的联系人选择的ET用户界面。 Figure 11 shows the user request shown in FIG. 10, to provide users join a meeting of the contact selected ET user interface.

图12示出由ET用户界面用提示来更新用户在图10和11中所示的电话会议的状态。 Figure 12 illustrates the ET user interface to update the status with the tips 10 and 11 shown in teleconferencing user.

图13示出在包括两个呼叫者的电话会议期间的ET用户界面。 Figure 13 shows including sessions of the caller's telephone during the ET user interface.

图14示出在呼入期间的ET用户界面。 Figure 14 shows the ET user interface during an incoming call.

图15示出在图14中所示的呼入的快速转移期间的ET用户界面。 Figure 15 shows during a fast-moving incoming shown in Fig. 14 ET user interface.

图16示出由通知用户错过的呼叫的ET用户界面发送的电子邮件通知的例子。 Figure 16 shows an example of an e-mail notification to notify the user by the user interface ET missed call sent.

图17示出用于未知呼叫者的电子邮件通知的例子。 Figure 17 shows an example for the unknown caller e-mail notification.

图18示出呼叫历史环境的例子。 Figure 18 shows an example of call history environment.

图19示出在ET用户界面的通信优选项环境中的设置过程。 Figure 19 shows the set-up process in the ET user interface communication preferences environment.

详细说明在本发明的下列描述中,参考组成其一部分的附图,并且在其中作为说明示出特定的例子,可以凭借这些例子来实施本发明。 Detailed Description In the following description of the present invention, the composition of a part with reference to the drawings, and in which is shown by way of illustration a specific example, can be implemented with the examples of the present invention. 要理解在不脱离本发明的范围的情况下,可利用其它实施例以及可作出结构的修改。 To understand without departing from the scope of the present invention, the availability of other embodiments and modifications may be made structure.

I.引言尽管电话和个人计算机在大多数人的日常生活中很重要,但两者很大程度上仍是彼此断开的。 I. Introduction Although phones and personal computers is very important in most people's daily lives, but both still largely disconnected from each other. 虽然存在将两种设备连接起来在诸如电话销售和客户服务中心这样的领域中使用的某些特殊应用,但个人使用的应用还是基本上被忽视了。 Although there will be two devices together some special applications in such areas as telephone sales and customer service center in use, but the personal use of the application or largely ignored. 增强电话(enhanced telephony)(ET)用户界面电话将计算机-电话(computer-telephony)带到个人计算机桌面,为用户提供结合通用的计算机和电话特征的丰富的交互感受。 Enhanced telephony (enhanced telephony) (ET) Phone user interface computer - telephone (computer-telephony) to the personal computer desktop to provide users combine general purpose computer and telephony features of rich interactive experience.

II.增强电话(ET)用户界面环境ET用户界面设计成在组合的电信和计算机环境中运行。 II. Enhanced telephony (ET) ET user interface environment user interface is designed to run on a combination of telecommunications and computing environment. 具体地说,ET用户界面驻留在计算设备上。 Specifically, ET user interface resides on a computing device. 使用计算设备的外围设备,用户能够从ET用户界面获取关于与计算设备通信的电话的视觉和听觉信息。 With the computing device peripherals, users can get visual and auditory information about the phone and computing device in communication from the ET user interface. 作为例子而非限制,诸如显示设备和扬声器等外围设备可连接到计算设备上,使得ET用户界面以听觉方式(通过扬声器)和以视觉方式(通过显示设备)通知用户关于电话的信息。 By way of example and not limitation, such as a display device and speakers and other peripherals can be connected to a computing device such ET user interface aurally (through speakers) and to visually inform the user of the phone (via a display device).

下列讨论旨在提供合适在其中实现ET用户界面的计算环境的简要、概括的描述。 The following discussion is intended to provide a suitable computing environment in which to achieve a user interface ET brief, general description. 图1示出适合驻有增强电话(ET)用户界面的计算机系统环境100的一个例子。 Figure 1 shows a suitable stationed enhanced telephony (ET) computer user interface system environment 100 in an example. 计算系统环境100只是适合的计算环境的一个例子,而不想要建议关于本发明的使用范围或功能的任何限制。 An example of the computing system environment 100 is only suitable computing environment, without want to suggest any limitation as to scope of use or functionality of the invention. 计算环境100也不应解释为对示例性操作环境100中所示的任何一个组件或其组合具有任何依赖性或要求。 Computing environment 100 should not be interpreted as any one or combination of components shown on the exemplary operating environment 100 having any dependency or requirement.

ET用户界面可与众多其它通用或专用计算系统环境或配置一起运行。 ET user interface can be run in conjunction with numerous other general purpose or special purpose computing system environments or configurations. 可适合于使用ET用户界面的众所周知的计算系统、环境和/或配置的例子包括,但不限于,个人计算机、服务器计算机、手持式、膝上式或移动计算机或诸如蜂窝电话这样的通信设备、PDA、合并的蜂窝电话和PDA、多处理机系统、基于微处理器的系统、机顶盒、可编程消费电子产品、网络PC、小型机、大型计算机、包括任何上述系统或设备的分布式计算环境等等。 ET may be adapted to use the user interface of well known computing systems, examples of environmental and / or configurations that include, but are not limited to, personal computers, server computers, hand-held, laptop or mobile computer or communications devices such as cellular phones, PDA, cellular phones and the combined PDA, multiprocessor systems, microprocessor-based computing systems, set top boxes, programmable consumer electronics, network PC, a minicomputer, mainframe computers, including any of the above systems or devices, distributed environment and so on.

ET用户界面可在由计算机执行的、诸如程序模块这样的计算机可执行指令的通用环境中描述。 ET user interface, such as a computer-executable instructions for program modules described in the general context executed by a computer. 通常,程序模块包括例程、程序、对象、组件、数据结构等,它们执行特定任务或实现特定抽象数据类型。 Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. ET用户界面还可在分布计算环境中实现,在分布式计算环境中,由通过通信网络连接的远程处理设备执行任务。 The ET user interface may be implemented in a distributed computing environment, the distributed computing environment, by remote processing devices linked through a communications network to perform tasks. 在分布式计算环境中,程序模块可位于本地或远程两者的包括存储器设备在内的计算机存储介质中。 In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory devices, including in. 参考图1,用于实现ET用户界面的示例性系统包括计算110形式的通用计算设备。 Referring to Figure 1, for implementing the ET user interface of an exemplary computing system 110 includes a general purpose computing device in the form.

计算机110的组件可包括,但不限于,处理单元120、系统存储器130和连接包括系统存储器到处理单元的各种组件的系统总线121。 Components of computer 110 may include, but are not limited to, a processing unit 120, a system memory 130, and is connected to various components including the system memory processing unit system bus 121. 系统总线121可以是任意几种类型的总线结构,包括存储器总线或存储控制器、外围总线和使用任意各种总线结构的局域总线。 The system bus 121 may be any of several types of bus structures, including a memory bus or memory controller, a peripheral bus using any of a variety of bus architectures, and the local bus. 作为例子,但非限制,这样的结构包括工业标准结构(ISA)总线、微通道结构(MCA)总线、扩展工业标准结构(EISA)总线、视频电子标准协会(VESA)本地总线、以及也称为夹层总线的外围元件扩展接口(PCI)总线。 By way of example, and not limitation, such architectures include Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MCA) bus, Enhanced Industry Standard Architecture (EISA) bus, Video Electronics Standards Association (VESA) local bus, and is also known as Peripherals mezzanine bus expansion interface (PCI) bus.

计算机110一般包括各种计算机可读介质。 Computer 110 typically includes a variety of computer readable media. 计算机可读介质可以是任何能由计算机110访问的可用介质,并且包括易失性和非易失性介质、可移动和不可移动介质。 Computer readable media can be any available media that can be accessed by computer 110 and includes both volatile and nonvolatile media, removable and non-removable media. 作为例子,而非限制,计算机可读介质可包括计算机存储介质和通信介质。 By way of example, and not limitation, computer readable media may comprise computer storage media and communication media. 计算机存储介质包括存储诸如计算机可读指令、数据结构、程序模块或其它数据等信息的任何方法或技术实现的易失性和非易失性的、可移动和不可移动介质。 Computer storage media includes storage such as computer readable instructions, data structures, program modules or other data information of any method or technology implemented in volatile and nonvolatile, removable and non-removable media.

计算机存储介质包括,但不限于,RAM、ROM、EEPROM、闪存或其它存储技术、CD-ROM、数字通用盘(DVD)或其它光盘存储、磁带盒、磁带、磁盘存储或其它磁存储设备、或者任何可用于存储所要的信息并能由计算机110访问的其它介质。 Computer storage media includes, but is not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or Any other medium that can be used to store the desired information and can be accessed by the computer 110. 通信介质一般包括在诸如载波的调制数据信号或其它传输机制中的计算机可读指令、数据结构、程序模块或其它数据,并包括任何信息传递介质。 Communication media typically included in a modulated data signal such as a carrier wave or other transport mechanism in a computer-readable instructions, data structures, program modules, or other data, and includes any information delivery media.

注意,术语“调制的数据信号”意指具有以将信息编码在信号中这样一种方式设置或改变的其一个或多个特征的信号。 Note that the term "modulated data signal" means having such a manner as to encode information in the signal set or changed in one or more of its characteristic signals. 作为例子,而非限制,通信介质包括诸如有线的介质,诸如有线的网络或直接线缆连接,以及诸如声波、RF、红外线这样的无线介质和其它无线介质。 By way of example, and not limitation, communication media includes wired media such as such as a cable network or direct-wired connection, as well as acoustic, RF, infrared and other wireless media such as wireless media. 上述的任何组合也应包括在计算机可读介质的范围内。 Any combination of the above should also be included within the scope of computer-readable media.

系统存储器130包括易失性和/或非易失性存储器形式的计算机存储介质,诸如只读存储器(ROM)131和随机存取存储器(RAM)132。 The system memory 130 includes volatile and / or non-volatile memory in the form of computer storage media, such as read only memory (ROM) 131 and random access memory (RAM) 132. 基本输入/输出系统133(BIOS),包含帮助在计算机110内部件之间传递信息的基本例程,诸如在起动期间,一般存储在ROM131中。 Basic input / output system 133 (BIOS), containing the help inner member 110 between computers communicate basic routine information, such as during start-up, it is typically stored in ROM131 in. RAM132一般包含由处理单元120立即可访问和/或现在正在运行的数据和/或程序模块。 RAM132 generally comprises the processing unit 120 are immediately accessible to and / or now running data and / or program modules. 作为例子,而非限制,图1示出操作系统134、应用程序135、其它程序模块136和程序数据137。 By way of example, and not limitation, Figure 1 illustrates operating system 134, application programs 135, other program modules 136, and program data 137.

计算机110还可包括其它可移动/不可移动的、易失性/非易失性计算机存储介质。 Computer 110 may also include other removable / non-removable, volatile / non-volatile computer storage media. 仅仅作为例子,图1示出读写不可移动的、非易失性磁介质的硬盘驱动器141、读写可移动的、非易失性磁盘152的磁盘驱动器151、以及读写可移动的、非易失性光盘156诸如CD-ROM或其它光介质的光盘驱动器155。 By way of example only, Figure 1 illustrates a write non-removable hard disk drive 141, nonvolatile magnetic media, read and write removable, nonvolatile magnetic disk 152, magnetic disk drive 151, and writes to a removable, non- volatile optical disk 156 such as a CD-ROM drive 155 CD-ROM or other optical media.

可用于示例性操作环境的其它可移动/不可移动的、易失性/非易失性计算机存储介质包括,但不限于,磁带盒、闪存卡、数字通用盘、数字视频带、固态RAM、固态ROM等等。 It can be used in the exemplary operating environment other removable / non-removable, volatile / non-volatile computer storage media including, but not limited to, magnetic tape cassettes, flash memory cards, digital versatile disks, digital video tape, solid state RAM, solid state ROM and so on. 硬盘驱动器141一般通过诸如接口140这样的不可移动存储接口连接到系统总线121,而磁盘驱动器151和光盘驱动器155一般由诸如接口150这样的可移动存储接口连接到系统总线121。 Hard disk drive 141 is generally such as interface 140 such non-removable storage connected to the system bus 121 through, and the disk drive 151 and optical disk drive 155 are typically made such as interface 150. Such a removable storage connected to the system bus 121.

以上讨论的并且在图1中所示的驱动器及其关联的计算机存储介质为计算机110提供计算机可读指令、数据结构、程序模块和其它数据的存储。 And computer storage media drive shown in Figure 1 and its associated offer discussed above for the computer 110. The computer-readable instructions, data structures, program modules and other data. 在图1中,例如,硬盘驱动器141示出为存储操作系统144、应用程序145、其它程序模块146和程序数据147。 In Figure 1, for example, a hard disk drive 141 is illustrated as storing operating system 144, application programs 145, other program modules 146, and program data 147. 注意,这些组件可或者相同或者不同于操作系统134、应用程序135、其它程序模块136和程序数据137。 Note that these components can either be the same or different from operating system 134, application programs 135, other program modules 136, and program data 137. 操作系统144、应用程序145、其它程序模块146和程序数据147在这里给以不同的数字,以示出,在最低限度,它们是不同的拷贝。 Operating system 144, application programs 145, other program modules 146, and program data 147 are given different numbers to illustrate, at a minimum, they are different copies. 用户可通过诸如键盘162和一般称为鼠标、轨迹球或触摸板的定点设备161的输入设备将命令和信息输入计算机110。 Users can such as a keyboard 162 and generally known as a mouse, trackball or touchpad pointing device 161, an input device commands and information into the computer 110.

其它输入设备(未示出)可包括话筒、操纵杆、游戏垫、卫星天线、扫描仪、无线电接收机、或者电视或广播视频接收机等等。 Other input devices (not shown) may include a microphone, joystick, game pad, satellite dish, scanner, radio receiver, or a television or broadcast video receiver, and so on. 这些或其它输入设备常常通过连接在系统总线121上的用户输入接口160连接到处理单元120上,但也可由其它接口和总线结构连接,诸如,例如,并行口、游戏口或通用串行总线(USB)。 These and other input devices are often connected to the input interface 160 to the processing unit 120, but also by other interface and bus structures connected by a user is connected to the system bus 121, such as, for example, a parallel port, game port or a universal serial bus ( USB). 监视器191或其它类型的显示设备也通过诸如视频接口190的接口连接到系统总线121。 A monitor 191 or other type of display device such as a video by the 190 also interfaces connected to the system bus 121. 除了监视器191,计算机还可包括其它外围输出设备,诸如扬声器197和打印机196,它们可通过输出外围设备接口195连接。 In addition to the monitor 191, computers may also include other peripheral output devices, speakers 197 and printer 196, which may be connected through an output peripheral interface, such as 195.

计算机110可在使用一个或多个逻辑连接至诸如远程计算机180的远程计算机的网络化环境中运行。 Computer 110 may be connected to a remote computer such as a remote computer's network environment 180 runs in the use of one or more logical. 远程计算机180可以是个人计算机、服务器、路由器、网络PC、对等设备或其它公共网络节点,且一般包括上述相关于计算机的许多或所有部件,尽管只有存储设备181在图1中示出。 The remote computer 180 may be a personal computer, a server, a router, a network PC, a peer device or other common network node, and typically includes many or all of the components described above in relation to computers, although only one storage device 181 shown in FIG. 图1所描绘的逻辑连接包括局域网(LAN)171和广域网(WAN)173,但还可包括其它网络。 Figure 1 depicts the logical connections include a local area network (LAN) 171 and a wide area network (WAN) 173, but may also include other networks. 这样的网络环境在办公室、企业计算机网络、内联网和因特网中是很普通的。 Such networking environments are commonplace in offices, enterprise computer networks, intranets and the Internet is very common.

当用于LAN网络环境时,计算机110通过网络接口或适配器170连接到LAN171。 When used in a LAN networking environment, the computer 110 is connected to the LAN171 through a network interface or adapter 170. 当用于WAN网络环境时,计算机110一般包括在WAN173诸如因特网上建立通信的调制解调器172或其它设备。 When used in a WAN networking environment, the computer 110 typically includes a modem 172 or other device to establish communications in WAN173 such as the Internet. 调制解调器172,可以是内置或外置的,可通过用户输入接口160或其它适当的机制连接到系统总线121。 The modem 172, which may be internal or external, may be connected to the system bus 121 by 160, or other appropriate mechanism interface to user input. 在网络化环境中,相关于计算机110所示的程序模块或其部分可存储在远程存储设备中。 In a networked environment, program modules related to computer 110, or portions thereof shown may be stored in a remote storage device. 作为例子,而非限制,图1示出驻留在存储设备181上的远程应用程序185。 By way of example, and not limitation, Figure 1 illustrates remote application programs 185 reside on a storage device 181. 将意识到,所示的网络连接是示例性的,并可使用在计算机间建立通信连接的其它设备。 It will be appreciated, the network connections shown are exemplary, and can be used to establish a communication connection between a computer other devices.

ET用户界面还设计成运行于电信环境。 ET user interface is also designed to operate in the telecommunications environment. 图2A和B是概括的方框图,示出计算和电话环境的两种可能实现。 2A and B are general block diagram, showing two computing and telephone environments possible. 图2A示出合并进计算和电话环境的ET用户界面的第一实现,其中电话不是直接连接到计算设备的。 Figure 2A shows the first implementation incorporated into the computing and telephone environments ET user interface, in which the telephone is not directly connected to the computing device.

在这个第一实现中,ET用户界面200驻留在用户计算设备205上。 In this first implementation, ET user interface 200 resides on a user computing device 205. 应该注意,图1中的计算机110是用户计算设备205的一个例子。 It should be noted, Figure 1 is an example of a computer 110 user computing device 205. 这个用户计算设备205可以是能够运行和显示ET用户界面的任何计算设备,诸如PDA、笔记本计算机或者台式计算机。 This user computing device 205 may be able to run and display any computing device ET user interface, such as a PDA, notebook or desktop computer. 用户计算设备205通过电话服务器215连接210到网络上。 User computing device 205 is connected via telephone 215 210 server to the network. 再一次,图1中的计算机110是电话服务器215的一个例子。 Again, the computer 110 in Figure 1 is an example of a telephony server 215.

驻留在电话服务器215上的是计算机-电话集成(Computer-TelephoneIntegration)(CTI)应用220。 Reside on the telephony server 215 is a computer - telephony integration (Computer-TelephoneIntegration) (CTI) application 220. CTI应用220是提供电话的控制和接收关于其使用的信息的系统。 CTI application 220 is to provide a telephone system control and receiving information about its use. 换句话说,CTI应用220提供了控制电话的能力和知道电话在做什么(诸如在电话振铃时知道)。 In other words, CTI application 220 provides the ability to control phone calls and know what to do (such as know when the phone rings). 在这第一实现中,CTI应用220驻留在电话服务器215上,而在第二实现(下面描述)中CTI应用220驻留在用户计算设备205上。 In this first implementation, CTI applications 220 reside on the telephony server 215, while in the second implementation (described below) in CTI applications 220 reside on the user computing device 205.

电话服务器215连接225到专用分组交换机(PBX)230上,所述交换机一般属于企业诸如公司。 The telephony server 215 is connected to a dedicated 225 packet switch (PBX) 230, the switch is typically part of a business such as a company. PBX230,通常放在公司总机房中,在电话235和公用电话线之间提供连接。 PBX230, usually placed in the company's total engine room, provided the connection between the telephone 235 and the public telephone lines. PBX230也可以是中央办公交换服务(中心交换机),PBX的一种类型,交换发生在本地电话局而不是在公司总机房。 PBX230 also be a central office exchange service (center switch), a type of PBX, the exchange takes place in the local telephone office and not in the company's total engine room. 在这第一实现中,电话235不直接连接到用户计算设备205。 In this first implementation, the telephone 235 is not directly connected to the user computing device 205. 代之以,电话235通过连接240连接到PBX230中。 Instead, the telephone 235 is connected to PBX230 by connecting 240. PBX230连接245到公共交换电话网络(PSTN)250上的某个数量的外线上。 PBX230 245 is connected to the public switched telephone network (PSTN) 250 to a number of lines on the outside. 用户255,通过ET用户界面200,与电话235和用户计算设备205交互。 User 255, 200, 205 interact with a computing device 235 and the user through the phone user interface ET.

图2B示出合并进计算和电话环境的ET用户界面的第二实现,其中电话和计算设备连接在一起。 2B illustrates incorporated into the computing and telephone environments ET user interface second to realize where telephone and computing devices together. 在这第二实现中,电话235通过无线或线缆连接260直接连接到用户计算设备205。 In this second implementation, the telephone 235 is connected via a wireless or cable 260 is connected directly to the user computing device 205. CTI应用220驻留在用户计算设备205上而不是在电话服务器215上。 CTI application 220 resides on the user computing device 205 instead of 215 on the telephony server. 用户计算设备205或者连接265到PSTN(如在家庭环境)或者连接到PBX(如在企业环境)270。 User computing device 205 or 265 is connected to the PSTN (such as in a home environment) or connected to PBX (such as in a corporate environment) 270. 而且,电话也可连接270到或者PSTN或者PBX270上。 Moreover, the phone can also be connected to the 270 or PSTN or PBX270. 在图2A和B所示的两种实现中,用户可使用第二计算设备(未示出)来远程连接到与电话235共处一地的用户计算设备205上。 In both implementations shown in Figures 2A and B, the user can use the second computing device (not shown) to remotely connect to the telephone 235 co-located on the user computing device 205. 那么,用户可从第二计算设备访问ET用户界面来将呼入转移到用户位置的另一电话(诸如蜂窝电话)。 Then, the user can transfer an incoming call from the second computing device to access the ET user interface to another telephone user's location (such as a cellular telephone).

ET用户界面200从各种各样的来源获取信息。 ET user interface 200 to obtain information from various sources. 然后将这些信息散布到使用连接到用户计算设备205(个人计算机或缩写为PC)的外围设备的用户255。 The user can then use this information to distribute to the user computing device 205 is connected (abbreviated as a personal computer or PC) peripheral devices 255. 例如,在显示设备上显示视觉信息,以及通过扬声器或耳机传播听觉信息。 For example, visual information is displayed, and the dissemination of information through the speakers or headphones hearing on the display device. 另外,ET用户界面200允许用户通过连接到PC上的输入设备,诸如键盘或鼠标,交互信息。 In addition, ET user interface 200 allows a user on a PC connected to an input device, such as a keyboard or mouse, interactive information. 还有,电话235本身就是一个输入设备,因为ET用户界面200使用CTI应用220了解用户255与电话235的交互。 Also, the phone itself is an input device 235, because ET user interface 200 using CTI application 220 understand the interaction between the user and the phone 255 235.

图3是概括的方框图,示出在图2A和B中所示的ET用户界面的信息的不同来源。 Figure 3 is a block diagram general, illustrating the different sources of information for the ET user interface shown in FIG. 2A and B. 通常,ET用户界面200从各种各样可能的来源接收信息300。 Typically, ET user interface 200 receives information 300 from a variety of possible sources. 这些来源包括个人数据库310、企业数据库320以及公共数据库330。 These sources include personal databases 310, enterprise databases 320 and 330 in public databases. 个人数据库310包括应用-专用数据库(诸如电子邮件、Outlook、即时信使(instant messenger)以及日程表数据库),企业数据库320包括公司的层次体系、公司地址、日程表数据库及图片数据库,而公共数据库330包括公共因特网站点以及在线电话簿。 Personal database 310 includes application - private database (such as e-mail, Outlook, instant messengers (instant messenger), and schedule database), including the company's enterprise database 320 hierarchy, company address, calendar database and image database, common database 330 including public Internet sites and online phone book. 取决于其内容的性质,数据库可驻留在或者电话服务器215、或者用户计算设备205、或者两者。 Depending on the nature of its contents, a database may reside on either the telephony server 215, or the user computing device 205, or both. 例如,个人地址簿及日程表信息(来自个人数据库310)可驻留在用户计算设备205(诸如用户的个人计算机),而公司的体系(来自公司数据库320)可驻留在电话服务器215上。 For example, a personal address book and calendar information (from the personal database 310) may reside in a user computing device 205 (such as a personal computer users), and the company's system (from the company database 320) can reside on the telephony server 215. 可用于ET用户界面的信息300将在下面,在本发明的特征的环境中详细讨论。 Can be used for the ET user interface 300 will be described in details, discussed in detail in the present invention is characterized in environment.

ET用户界面200可从上面所指出的各种来源中得到联系人信息,并把它们合并成单个联系人。 ET user interface 200 can get contact information from the various sources indicated above and merge them into a single contact. 例如,来自企业数据库320、个人数据库310(诸如地址本)和公共数据库330的联系人信息可产生单个联系人的多个电话号码及其它联系人信息。 For example, from the enterprise databases 320, the personal databases 310 (such as an address book) and public contact information database 330 may generate a plurality of single contact phone numbers and other contact information. 这意味着存在几个联系人条目,即使每个条目可能是同一个人或实体。 This means that there are several contact entries, each entry may even be the same person or entity. 联系人信息集成特征合并、减轻重复,并把所有联系人信息和条目合并成单个联系人条目用于在ET用户界面200中显示。 Contact information integration features merge, reduce duplication, and to all the contact information and entries into a single contact entry for 200 ET user interface display.

在有些情况下,可能会引起关于是否多个联系人是同一人或实体的联系人的问题。 In some cases, it may lead to more contacts are contacts about whether the same person or entity in question. 例如,一个联系人可以以其全名在公司数据库320中而以其昵称列在用户的Outlook地址本(来自个人数据库310)中。 For example, a contact can be with their full names in the company database 320 and its nickname is listed in the user's Outlook address book (from the personal database 310). 在这些情况下,一般询问用户关于所发现的联系人是否所期望的同一个人以及是否用户要覆写所发现的新电话号码(诸如当一个人的旧号码在数据库之一时他的新家庭电话号码)。 In these cases, the user is asked the same person are generally found on the contact if desired, and a new phone number if the user wants to overwrite found (such as when a person's old number one database at the time of his new home phone number ).

III.增强电话(ET)用户界面布局ET用户界面200包含几个关键方面,它们为用户提供丰富的用户电话感受。 III. Enhanced telephony (ET) user interface layout ET user interface 200 includes several key aspects, they provide a rich user experience for users phone. 这些关键方面的一些包括这个能力,即从实际上联系人姓名或电话号码出现的任何地方,在ET用户界面200发起呼叫(点击以呼叫)。 Some of these key aspects include the ability, from any place is actually a contact name or phone number that appears in the ET user interface 200 initiates a call (click to call). 在ET用户界面200中出现联系人姓名(假设姓名可以与链接的数据库中的电话号码相关联)或电话号码的任何地方,用户仅仅点击联系人姓名或号码以发起电话呼叫。 Contact name appears in 200 ET user interface (assuming the name of a database with links to the telephone number associated with) any place or phone number, the user just click on the contact name or number to initiate a telephone call. 这极大地减少设置呼叫所需的鼠标点击或键盘敲击的数量而且,这个点击以呼叫(click-to-call)的能力不限于呼叫电话,而且还可扩展至与人联系的其它方法,诸如电子邮件和即时信使(instant messenger)。 This greatly reduces call set the desired mouse click or keystroke number and that this click to call (click-to-call) ability are not limited to phone calls, but also expanded to other methods to connect with people, such as e-mail and instant messenger (instant messenger).

ET用户界面200的其它关键方面是日程表信息(诸如来自用户的个人日程表)和用户的当前状态(presence status)的合并。 Other key aspects of the ET user interface 200 is schedule information (such as a personal calendar from the user) and the user's current status (presence status) of the merger. 一般而言,当前状态是帮助理解在任何给定时间用户的位置、用户正在做什么以及别人如何能与用户联系的任何信息。 In general, the current state is to help understand the position of the user at any given time, and what and how people can contact any of the information and the user's user is doing. 作为例子,对于一个人,当前信息包括一个人的日程表、他们的即时信息器状态、在他们的屏幕上正在打开的应用、自从这个人最后一次移动鼠标或触摸键盘起的时间、他们当前的物理位置、他们是否开着他们的蜂窝电话、他们的桌面电话是否忙,以及多少人在他们的办公室。 As an example, for a person, including a person's current schedule information, their instant status information on their screen is open applications, since the last time the person moves the mouse or touch the keyboard from the time they present physical location, whether they open their cell phones, their desk phone is busy, and how many people are in their offices. 因而,基于日程表信息,使用户的当前状态可用于其他人,使得其他人知道联系用户的最佳时间和最佳(或较佳)方法。 Thus, based on the current state of the schedule information, so that users can be used for other people, so that others know the best time to contact the user and the best (or better) method. ET用户界面200的其它关键方面包括,当用户错过呼入时可用的独特的呼叫通知特征,以及独特的呼叫路由特征,它智能地基于用户的输入或集成的日程表信息路由呼入。 Other key aspects of the ET user interface 200 includes, available when the user misses an incoming call notification when the unique characteristics and unique call routing feature, which intelligently based on user input or integrated schedule information for routing incoming.

可用多种多样的方法实现ET用户界面200的关键方面、过程和特征。 A variety of methods available to achieve key aspects of the ET user interface, process and features 200. 而且,界面200的外观可在实现之间彻底地变化。 Moreover, the appearance of the interface 200 can vary between implementations thoroughly. 例如,不同区的安排可不同,在每个区中的选项卡(tab)的数量可变化,以及甚至环境的名称、特征和过程可不同。 For example, the arrangement may be different in different areas, the number of tabs in each area (tab) can vary, and even the name of the environment, characteristics and processes may be different. 然而,应该理解,即使界面200的外观在实现之间不同,在此所述的关键方面、过程和特征仍在在此所述的本发明的范围之内。 However, it should be understood that even though the appearance of the interface 200 between different implementation, the range of the key aspects, processes and features described herein described herein are still present invention.

现在将讨论ET用户界面200的布局的一般描述。 We will now be discussed in the general description of the layout of the user interface 200 ET. 这是在计算设备上运行ET用户界面200时用户看到和与其交互的布局。 It is run when the ET user interface 200 on a computing device user to see and interact with the layout. 应该注意,这是ET用户界面200的一个实现,并且若干其它布置是可能的。 It should be noted that this is a realization ET user interface 200, and a number of other arrangements are possible. 一般而言,ET用户界面200被划分成区。 Generally, ET user interface 200 is divided into zones. 将参考图4讨论这些区。 With reference to FIG. 4 to discuss these areas. 本文的后续章节然后将提供可包括在每个区中的每个特征的更详细的描述。 Then the following sections of this paper will provide a more detailed description of each of the features may include in each zone of.

图4例示在图2A、2B和3中所示的ET用户界面200的一般概观。 Figure shown in Figure 2A, ET user interface, 2B and 3, as shown in the general overview of four cases 200. 一般而言,通过ET用户界面200向用户显示信息300并且提供功能,使得用户能与信息300交互。 In general, through the ET user interface 200 displayed to the user information 300 and provides functionality such that the user can interact with the information 300. 明确地,ET用户界面200包括一个主窗口400,它是包含标题栏410的标准MicrosoftWindows窗口。 Clearly, ET user interface 200 includes a main window 400, which is included with the standard title bar 410 MicrosoftWindows window. 在标题栏410之下是环境区420,它包含用于选择任何数字的环境的按钮。 Under the title bar is the environmental zones 410 420, which contains buttons for selecting any number of environments. 应该注意,尽管示出四个环境按钮,但是在环境区420中可包括更多或更少的按钮。 It should be noted that although four environment buttons shown, but in the environment region 420 may include more or fewer buttons. 通过选择环境按钮之一,用户使ET用户界面200显示某些特征,如下所述。 By choosing one of the environment button, the user makes the ET user interface 200 displays certain characteristics, as described below.

在环境区420之下是呼叫状态区430。 Under the environmental area is 420 430 call status area. 呼叫状态区430提供关于与ET用户界面200联系的每个电话的状态的信息。 Call status area 430 provides information about the status of each telephone contact with the ET user interface 200 of. 例如,如果用户不在呼叫中,呼叫状态区430显示表明“不在呼叫中”的消息。 For example, if the user is not in a call, the call status area 430 display indicates "not in a call" message. 过程区440也包括在ET用户界面200中。 Process area 440 also includes a user interface 200 ET. 过程区400显示可用的过程并且允许用户选择那些过程。 Process area 400 displays the available process and allows the user to select those processes. 紧接于过程区440的是活动区450。 Immediately to the process area 440 is active area 450. 活动区450显示特征选项卡460,它们相应于由用户选择的、在环境中可用的特征。 Active area 450 display features tab 460, which correspond to the user selected features available in the environment. 在下面讨论这些过程和特征。 We discuss these processes and features below.

IV.ET用户界面的特征和过程细节现在将参考每一个环境讨论与ET用户界面200相关联的特征和过程的细节。 Features and details of the process IV.ET user interface will now be detailed features of each environment and process discussions with ET user interface 200 is associated.

“My Contacts(我的联系人)”环境My Contacts(我的联系人)为用户提供一个交互的方法以管理呼叫和联系人。 "My Contacts (My contacts)" Environment My Contacts (My contacts) provides an interactive method for managing calls and contacts. 这包括呼入、呼出,并且在呼叫中提供控制和管理特征。 This includes inbound, outbound, and provides control and management features in the call. 图5例示ET用户界面的My Contacts(我的联系人)环境。 Figure 5 illustrates the ET user interface of My Contacts (My contacts) environment. 如在图5中能看到的,用户已点击My Contacts(我的联系人)环境按钮500以显示这个环境。 As can be seen in Figure 5, the user clicked My Contacts (My contacts) environment button 500 to display the environment. 还示出其它环境,即“Bestcom(最佳通信)”环境505,“我的电话(My Telephones)”环境510,以及“我的呼叫历史(My Call History)”环境515。 Also shown in other environments, namely "Bestcom (Best Communications)," Environment 505 "My phone (My Telephones)" environment 510, and "I call history (My Call History)" Environment 515.

My Contacts(我的联系人)环境500在过程区440中包括三个主要过程。 My Contacts (My contacts) environment 500 includes three main processes in the process area 440. Call Control(呼叫控制)过程520为用户提供发起、结束和控制来自PC的呼入和呼出两者。 Call Control (Call Control) process 520 provides users initiated from the PC end, and control both incoming and outgoing calls. Person Details过程525允许用户获得有关联系人的详细信息。 Person Details process 525 allows users to obtain detailed information about a contact. 如下面详细说明的,这个信息可从各种各样来源获得,并被集成到单个联系人条目中。 As detailed below, this information can be obtained from a variety of sources, and integrated into a single contact entry. Collaborate(合作)过程530为用户提供各种方法以与一个联系人取得联系,包括电子邮件和即时消息(instant message)(IM)。 Collaborate (cooperation) process 530 to provide users with a variety of ways to get in touch with a contact, including e-mail and instant messaging (instant message) (IM). 另外,Collaborate(合作)过程530允许用户访问屏幕共享特征,其中用户能与呼叫者共享他的屏幕。 Further, Collaborate (co) process 530 allows the user to access the screen sharing feature, where the user can share his screen with the caller.

My Contacts(我的联系人)环境500还在活动区450中包括五个特征选项卡。 My Contacts (My contacts) environment 500 are still active region 450 includes five feature tabs. 即,Favorites(喜爱)选项卡535,Recently Called(最近被呼叫)选项卡540,Search(搜索)选项卡545,Outlook Contacts(Outlook联系人)选项卡550和拨号键盘选项卡555。 That is, Favorites (favorite) tab 535, Recently Called (recently called) tab 540, Search (search) tab 545, Outlook Contacts (Outlook contact) tab 550 and the dialpad tab 555. 活动区450还包括一个搜索框560,它使用搜索特征545以搜索联系人。 Activity area 450 also includes a search box 560, which uses the search feature to search for a contact 545. 应该注意,各种各样其它选项卡是可能的,并且可按照用户的优选项或公司的策略增加或删除选项卡。 It should be noted that a variety of other tabs are possible and can add or remove tabs based on user preference or company policy. 如在图5中所示,已点击Favorites(喜爱)选项卡535,因此活动区450还显示喜爱的联系人的条目565,570,575,580。 As shown in Figure 5, clicked Favorites (favorite) tab 535, so active region 450 also displays entries 565,570,575,580 favorite contacts. 注意,每个条目565,570,575,580包含各种各样有关联系人的信息。 Note that each entry 565,570,575,580 contains various information about the contact. ET用户界面200的关键特征是,丰富的信息对于与电话号码相关联的人或实体是可用的。 ET user interface 200 key feature is a wealth of information for the relevant telephone number associated with a person or entity is available. 换句话说,为每个条目565,570,575,580示出多于仅仅一个电话号码的列表。 In other words, for each entry 565,570,575,580 shown more than just a list of telephone numbers.

联系人信息参考图5,在活动区450中,示出一个喜爱的用户电话号码的列表。 Contact Information Referring to Figure 5, in the active region 450, is shown a list of favorite user's telephone number. 注意,每个条目565,570,575,580能具有相关联的图片(如果可得到),姓名,头衔,电话号码和办公室位置。 Note that each entry can have a picture associated 565,570,575,580 (if available), name, title, telephone number and office location. 图片可从公司数据库获得,用户可指定图片,或者联系人能提供图片。 Images can be obtained from the company's database, the user can specify the image, or contacts can provide a picture. 应该注意,尽管在图5中示出照片,但图片可以是任何图形或文本材料。 It should be noted that although in FIG. 5 shows photographs, but can be any graphic images or text material. 例如,如果联系人是实体(诸如公司的部门),图片可显示部门徽标。 For example, if the contact is an entity (such as a company's sector), images can be displayed department logo. 联系人信息还包括联系联系人的其它方法,诸如家庭和蜂窝电话号码和电子邮件地址。 Contact information also includes links to other contact methods, such as a home and cellular phone numbers and e-mail address.

联系人信息还可在图片之外或代替图片包含当前状态。 Contact information can be outside of the picture or replace the images with the current status. 当前状态是任何类型的指示符,向用户传送联系人的状态。 The current status of any type of indicator, the transfer status of the contact to the user. 例如,当联系人连接到公司网络或坐在她的计算机前时,当前状态指示符可以是以彩色显示的“快乐的脸”图形,但当她没有连接或者离开她的计算机时,则是变灰显示的。 For example, when the contact connected to the corporate network or when sitting in front of her computer, the current status indicator may be displayed in color, "happy face" graphics, but when she is not connected or leave her computer, is becoming gray display. 与即时消息(IM)服务相似,当前状态为用户提供有关联系人的附加信息。 And instant messaging (IM) similar service, the current status of the user to provide additional information about the contact. 如果用户在用电话,ET用户界面200知道这个并且将用户的当前状态设置成“在用电话”。 If the user is using the phone, ET user interface 200 knows this and the current status of the user is set to "using the phone." ET用户界面通过使用当前状态和通过提供IM联系人信息,允许组合的PC/IM用户感受。 ET user interface by using the current state and by providing IM contact information, allowing the combination of PC / IM user experience.

当前状态可以具有不同的等级,取决于用户与联系人之间的关系。 The current status can have different levels, depending on the relationship between the user and the contact. 例如,如果联系人是用户的管理者,与可用于公司其他人的其它情况相比,那么更丰富的当前信息可用于这个用户。 For example, if the contact is the user's manager, as compared with other cases available for others in the company, then the richer current information available for this user. 这些等级可或者由用户和联系人明确地设置,或者基于公司的策略隐含地设置。 These levels can either explicitly set by the user and contacts, or implicitly setting is based on the company's strategy.

联系人信息还可包括对联系人的日程表的访问。 Contact information may also include access to the contact's schedule. 当然,联系人将首先必须提供允诺以使他的日程表可用,或者对于任何人,或者对于他选择的特定个人。 Of course, the contact will first have to provide promised to make his schedule available, or for any person, or a particular individual for his choice. 将联系人的日程表载入ET用户界面200,使得用户能确定联系人在特定的时间或日子的位置。 The contact's calendar loading ET user interface 200, so that the user can determine the location for a contact at a specific time or days. 作为例子,假设用户正试着呼叫一个联系人。 As an example, assume that the user is trying to call a contact. 通过调出ET用户界面200中联系人和观看他的日程表,用户能确定联系人何时可访问且呼叫的最佳的时间。 By adjusting the ET user interface 200 contacts and view his calendar, the user can determine when the best time to contact to access and call.

日程表特征也能链接到当前状态以提供有关联系人的附加信息。 Calendar feature can also be linked to the current state in order to provide additional information about the contact. 例如,如果当前状态指示符通知说联系人离开她的计算机,则用户能参考联系人的日程表并且确定联系人是否安排好在开会或打电话。 For example, if the current status indicator notifies said contacts leave her computer, the user can refer to the contact's schedule and determines whether the contact arrangement in a meeting or phone call.

联系人信息包括一个地图特征,它提供联系人办公室位置的地图。 Contact information includes a map feature that provides a map of the location of the contact office. 可通过至公司数据库或因特网连接的链接来访问地图。 Maps can be accessed through the Internet connection to the corporate database or a link. 通过ET用户界面200,用户能够进入他的位置,以及让地图特征提供到联系人的办公室的方向。 By ET user interface 200, the user can enter his position, and to allow the map to the direction of the contact features provide office. 这些方向可以是图形的、文本的或者两者,取决于用户的优选项。 These directions can be graphical, text or both, depending on the user's preferences.

呼出特征如在图5中所示的,在活动区中的选项卡包括“Favorites(喜爱)”选项卡535,“Recently Called(最近被呼叫)”选项卡540,“Search(搜索)”选项卡545,“Outlook Contacts(Outlook联系人)”选项卡550和“Dialpad(拨号键盘)”选项卡555。 Breath characteristics as shown in Figure 5, in the active region tab includes "Favorites (favorite)" tab 535, "Recently Called (recently called)" tab 540, "Search (search)" tab 545, "Outlook Contacts (Outlook contact)" tab 550 and "Dialpad (Dial Pad)" tab 555. 应该注意,其它选项卡是可能的,以及这些选项卡只是在这个实现中的示例性例子。 It should be noted that other tabs are possible, and these tabs only in the implementation of illustrative examples. 现在将在执行呼出的用户环境中讨论这些选项卡的每一个。 We will now discuss each of these tabs in the implementation of exhaled user environment.

“Favorites(喜爱)”选项卡Favorites(喜爱)特征选项卡535用于访问专为用户编制的喜爱列表。 "Favorites (favorite)" tab Favorites (favorite) features tab 535 is used to access the favorites list prepared specifically for the user. 当用户点击Favorites(喜爱)选项卡535时,喜爱列表(或其一部分)在ET用户界面200的活动区450中示出。 When the user clicks Favorites (favorite) tab 535, the favorite list (or part thereof) in 450 ET user interface active region 200 is shown. 一般而言,喜爱列表是用户的喜爱列表或者要呼叫的最受欢迎的电话号码。 In general, the favorites list is a list of the user's favorite or most popular telephone number to call. 喜爱列表允许用户快速和容易地呼叫常被呼叫的联系人(相似于一个增强的快速拨号)。 The favorites list allows users to quickly and easily call often call the contact (similar to an enhanced speed dial). 电话号码的受欢迎程度可以基于许多准则。 The popularity of telephone number can be based on many criteria. 作为例子,准则可包括用户的电话号码的呼叫次数,呼叫一个号码离现在多近,在电话号码的所有者与用户之间的关系(诸如对于用户的老板和配偶较高的受欢迎程度),以及用户的明确指令。 As an example, criteria may include the number of calls the user's telephone number, to call a number from now much closer relationship between the owner of the telephone number and the user (such as the high user popularity boss and spouse). and a clear instruction of the user. 基于这个受欢迎准则,用户或系统可从喜爱列表增加或移除电话号码。 Phone numbers can be added or removed from the favorite list is based on the popular criteria, user or system.

既可以自动地也可以手动地,用许多方法产生或填充喜爱列表。 Either automatically or manually, the number of ways to produce or fill favorites list. 例如,用户可以手动地从他的个人数据库310、从企业数据库330、从公共数据库330或上述所有数据库来构造他的喜爱列表。 For example, a user may manually from his personal database 310, from corporate databases 330, 330 from public databases or all of the above databases to construct his favorites list. 可用用户的部分、组或团队中的其它人员连同用户的管理者(用户要向管理者汇报)一起填充喜爱列表。 Available user's part, other personnel group or team together with the user's manager (manager user would like to report) together filling favorites list. 用户仍可以增加更多的喜爱,在他愿意时。 Users can still add more love, when he is willing.

也可自动地填充喜爱列表。 It may also be automatically filled favorites list. 喜爱列表的这个自动填充可以通过实际上用户有权访问的任何数据库的分析来完成。 This favorites list is automatically populated by analyzing virtually any database user has access to complete. 例如,可使用用户的电子邮件数据库来填充喜爱列表。 For example, you can use the user's e-mail database to populate a favorite list. 在此情况下,ET用户界面200获得关于用户发送电子邮件至某人、从某人接收电子邮件或者两者的数据,并构造一个列表。 In this case, ET user interface 200 to obtain the user to send an email to someone, receive e-mail from someone, or both data and construct a list. 使用列表中最上面的n个号码来填充喜爱列表。 To populate a favorite list using the top of the list of n numbers. 可由用户(通过ET用户界面)选择或者自动地选择数量n。 User-selectable (by the ET user interface) or automatically select the number n. 如另一个例子,ET用户界面200可以有权访问最近对用户进行呼叫的列表。 As another example, ET user interface 200 can have access to the user a list of recent calls. 再一次,可以使用上部的n个号码来填充喜爱列表。 Again, n numbers can be used to fill an upper portion of the favorites list. 应该注意,可以从单个列表或数据库或者多个列表或数据库填充喜爱列表。 It should be noted, can populate a favorite list from a single list or database or multiple lists or databases.

另一种类型的自动填充(或预-填充)在启动时发生。 Another type of automatic filling (or pre - filling) occurs at startup. 在启动时,用户一般将没有喜爱列表并且将必须填充喜爱列表。 At startup, users generally will not have to fill the favorites list and the favorite lists. ET用户界面200包括自动定制特征,它帮助用户增加电话号码至喜爱列表。 ET user interface 200 includes automatic customization feature, which helps users to add phone numbers to the favorites list. 如上所述,这个自动定制特征在启动时,最初通过包含电话号码的数据库、明确的用户输入或两者的分析,来填充喜爱列表。 As described above, this automatic customization feature at startup, initially through a database containing phone numbers, explicit user input or both analysis to populate a favorite list. 作为例子,在企业设置中,可以是在启动时基于来自企业数据库320可用的公司组织结构来预-填充喜爱列表。 As an example, in business settings, you can be at the start based on the organizational structure of the company 320 available from the enterprise database to pre - populate a favorite list. 例如,用户的喜爱列表可包括他的部门中成员,包括他的直接上司在内。 For example, the user's favorite list may include members of his department, including his direct supervisor account. 一旦已使用自动定制特征填充喜爱列表,就可以在需要时,或者自动地或者手动地修改和改变喜爱列表,如上所述。 Once the custom feature has been used to automatically populate the favorites list, you can when needed, either automatically or manually modify and change the favorites list, as described above.

“Recently Called(最近被呼叫)”选项卡Recently Called(最近被呼叫)选项卡450也包括在ET用户界面200。 "Recently Called (recently called)" tab Recently Called (recently called) tab 450 is also included in the ET user interface 200. 这个选项卡540允许用户访问由用户最近被呼叫的电话号码构成的列表。 The tab 540 allows the user to access a list of telephone numbers by the user to be called recently constructed. 最上面的n个最近被呼叫的电话号码可被用于填充最近被呼叫的列表。 Top of the n recently called telephone numbers can be used to populate the list of recently called. 应该注意,最近被呼叫的列表可以从单个列表或多个列表填充。 It should be noted that the list of recently call list can be filled from a single or multiple lists.

“Search(搜索)”选项卡ET用户界面200包括搜索特征选项卡545,它为用户提供丰富的搜索感受。 "Search (search)" tab ET user interface 200 includes a search feature tab 545, which provides users with a rich search experience. 通过点击search(搜索)选项卡545,用户可以与由ET用户界面200显示的强大的搜索特征交互,它给用户搜索所有链接的列表和数据库的能力。 (Search) tab 545, the user can interact with powerful search feature by the ET user interface 200 and the display, which gives users the ability to search for a list of all the links and databases by clicking search. 搜索特征允许基于许多不同准则(诸如名、姓、昵称、电话号码、别名、大楼、部门、办公室号码等)来搜索。 Search feature allows based on many different criteria (such as name, last name, nickname, phone number, aliases, building, department, office number, etc.) to search. 搜索特征可以在任何所链接的列表或数据库执行搜索,运行ET用户界面200的计算设备(诸如客户),或者后端服务器(诸如电话服务器215)。 Search feature at any of the linked list or database to perform the search, run ET user interface 200 of the computing device (such as a customer), or back-end server (such as a phone server 215).

图6例示包含在图5中所示的My Contacts(我的联系人)环境500中的search(搜索)特征选项卡535。 Figure 6 illustrates shown in Figure 5 contains the My Contacts (My contacts) in the environment 500 search (search) feature tab 535. 特别地,在图6中用户已点击search(搜索)特征选项卡535并且将搜索查询600输入到搜索框560中。 Specifically, in FIG. 6 users have clicked search (search) feature tab 535 and the search query entered into the search box 600 560. 基于查询600,搜索特征已返回几个可能的匹配610,其中最高可能的匹配最先显示,以降序显示其它匹配。 600 based on a query, the search feature returns several possible matches have been 610, the highest possible match first show, in descending order display other match. 这些可能的匹配610是通过搜索可用于ET用户界面200的所有信息300的每一个来获得的。 These possible matches 610 may be used by each of the search to obtain all the information 300 of the ET user interface 200. 搜索特征还包括可视的提示,它通知用户正在搜索哪个数据库。 Search features include a visual cue that tells the user which is searching the database. 例如,代表可用数据库的图标可用于通知用户找到哪些数据库结果。 For example, the icon representing the available databases which can be used to inform the user database matches. 然后与代表找到结果的数据库的图标一起显示这些结果。 Results found then with representatives of the database's icon is displayed alongside these results.

“Outlook Contacts(Outlook联系人)”选项卡 "Outlook Contacts (Outlook contact)" tab

“Outlook Contacts”选项卡500是ET用户界面200的特征,它集成了包含在MicrosoftOutlook中的所有联系人。 "Outlook Contacts" tab 500 is characterized ET user interface 200, which integrates included in MicrosoftOutlook all contacts. Outlook contacts(Outlook联系人)特征是有用的,如果用户主要与公司外的人员而不是与公司内的人员交互。 Outlook contacts (Outlook contact) feature is useful if users are mainly outside the company and to interact with people and not in the company's staff. 在这种情况下,用户经常访问他的Outlook数据库(在个人数据库310内)而不是企业数据库320。 In this case, users often access his Outlook database (personal database 310 in) rather than the enterprise database 320. 在ET用户界面200内的下拉菜单示出来自Outlook的多个电话号码。 ET user interface 200 in the pull-down menu shows multiple phone numbers from Outlook's.

“Dialpad(拨号键盘)”选项卡ET用户界面200的“Dialpad(拨号键盘)”特征选项卡555允许明确地拨电话号码。 "Dialpad (Dial Pad)" tab ET user interface "Dialpad (Dial Pad)" features tab 200 555 allows clear dial a telephone number. 图7例示包含在图5中所示的My Contacts(我的联系人)环境中的dialpad(拨号键盘)特征选项卡555。 Figure 7 illustrates shown in Figure 5 contains the My Contacts (My contacts) environment dialpad (dial keypad) features tab 555. 当用户点击“Dialpad(拨号键盘)”选项卡555时,在活动区450中显示电话拨号键盘700。 When the user clicks the "Dialpad (Dial Pad)" tab 555, is displayed in the active region 450 700 telephone dial pad. 用户可以使用输入设备(诸如输入笔或鼠标)在文本框710中输入电话号码,并且点击Dial(拨号)按钮720以拨这个号码。 Users can use the input device (such as a stylus or mouse) to enter a phone number in the text box 710, and click Dial (Dial) button 720 to dial the number. 如果用户在输入电话号码时犯了一个错误,则可以使用Clear(清除)按钮730以擦除最后输入的数字。 If you enter a phone number when you make a mistake, you can use Clear (clear) button 730 to erase the last digit entered. 拨号键盘特征在计算设备(诸如个人数字助理(PDA))上是有用的,其中用户可能没有键盘并且可能想要通过在拨号键盘700上敲击来输入号码。 Dialpad wherein computing device (such as a personal digital assistant (PDA)) and it is useful where the user may not have a keyboard and may want to pass on the dial pad to enter the number 700 percussion.

设置呼出现在将参考图8来说明在ET用户界面200中设置呼出。 Set outgoing now be described with reference to FIG. 8 is set exhaled ET user interface 200. 图8例示在由用户发起一个呼出时的ET用户界面200。 8 illustrates initiating an outgoing call by the user when the ET user interface 200. 要设置一个呼叫,用户点击想要的号码800(示为第三个联系人575)。 To set up a call, the user clicks on the desired number 800 (shown as a third contact 575). 如果链接至ET用户界面200的电话270是扬声器电话,则扬声器电话离开挂钩,用户听到熟悉的电话振铃声音。 If the link to the ET user interface 200 phone 270 is a speakerphone, the speakerphone left hook, the user hears the familiar sound of the phone ringing. 另外,如果所链接的电话270具有显示器,则在电话显示器显示所拨的电话连同正在的呼叫的人。 In addition, if the linked phone 270 has a display, the display along with the dialed phone calls people are on the phone display. 应该注意,尽管正被呼叫的人是从Favorites(喜爱)列表(如在图5中所示)中选择的,但也可从“My Contacts(我的联系人)”环境500中的任何其它选项卡中发起呼叫。 It should be noted that although people are being called from the Favorites (favorite) list (as shown in FIG. 5) is selected, but also from the "My Contacts (My contacts)" in the environment 500 any other options card call.

图9例示在已经建立在图8中发起的呼叫之后的期间的ET用户界面200。 Figure 9 illustrates been established during after the call initiated in FIG. 8 of the ET user interface 200. 在活动区450中出现一个呼叫窗口900,其中在呼叫窗口的顶部显示被呼叫者信息575。 A 900 call window appears in the active region 450, which displays caller information is 575 at the top of the call window. 笔记区910包含在呼叫窗口900的提示中,它允许用户使用下面讨论的笔记特征。 Notes area 910 included in the prompt call window 900, which allows users to use Notes features discussed below. 呼叫状态区430表示用户“在通话中(On the Phone)”920。 Call status area 430 indicates that the user "in a call (On the Phone)" 920. 另外,包括在环境按钮域中的是挂机按钮930,它允许结束呼叫。 Also included in the environmental field is the button-hook button 930, which allows the call ends. 另外,可使用在CallControl(呼叫控制)过程区520中的Hang Up(挂机)过程来结束呼叫。 In addition, you can use the CallControl (call control) process area 520. Hang Up (Goodbye) process to end the call.

通过用户摘取电话,调用窗口900也可出现。 Users removal by phone, call the window 900 may also occur. 当ET用户界面200接收电话被摘机的输入时,呼叫窗口900出现询问用户他想要拨什么号码。 When the ET user interface 200 receives input phone was off the hook, the call window 900 appears asking the user what he wants to dial the number. 而且,如果用户从电话拨打呼叫,ET用户界面200显示一个呼叫中(in-call)窗口(在下面描述),并且自动地识别所呼叫的号码(如果号码在数据库中)。 Also, if a user from the phone to make a call, ET user interface 200 displays a call (in-call) window (described below), and automatically recognizes the number of the call (if the number is in the database). 而且,ET用户界面200可以自动地调出地址簿或喜爱列表,只要用户将电话从挂钩拿开。 Moreover, ET user interface 200 can automatically bring up the address book or a favorite list, as long as the user will take away the phone from the hook.

可以定制ET用户界面200以实现一个公司的拨号计划和策略用于呼出。 You can customize the ET user interface 200 to achieve a company's dial plans and strategies for outgoing calls. 如一个简单的例子,公司拨号计划可能要求一个“9”以达到一条外线。 As a simple example, a company may be required to dial plans "9" to reach an outside line. 如一个更复杂的例子,公司策略可能规定,在一天的特定时间使用某个长途电话局,以及否则使用另外一个。 As a more complex example, company policy may dictate the use of a long-distance telephone office at a particular time of day, and otherwise use the other one. 可以定制ET用户界面200,以在没有连续的用户干涉下自动地实现公司的拨号策略。 ET user interface 200 can be customized to automatically dial the company's strategy to achieve in the absence of a continuous user intervention. 因而,用户可以输入(或者通过剪切和粘贴或者直接从输入设备)电话号码,以及ET用户界面200将看管所有的拨号策略和过程。 Thus, the user can enter (or cut and paste or directly from the input device) telephone number, and ET user interface 200 will look after all the policies and procedures of the dial. 例如,如果用户不知道如何拨打外围,则他简单地输入号码,并且ET用户界面200为他拨号。 For example, if the user does not know how to make peripheral, he simply enter the number, and the ET user interface 200 for his dial. 如另一个例子,当用户在旅馆中并且需要拨出去,ET用户界面200看管所有的拨号协议,以在没有用户干涉下设置呼叫。 As another example, when a user in a hotel and need to dial out, ET user interface 200 to look after all the dial-up protocol to set up a call without user intervention.

ET用户界面200的另一个特征是高级的呼叫“预定(camp)”。 Another feature of the ET user interface 200 is an advanced call "book (camp)". 如果用户试着呼叫某人并且这个人不可访问,高级的呼叫预定特征通知用户何时这个人变得可访问,以及提议设置呼叫。 If you try to call someone and that person is not accessible, advanced call feature informs the user when a predetermined person becomes accessible, as well as the proposed establishment of the call. 另外,ET用户界面200可以使用被呼叫者的日程表以为用户提供呼叫的最佳时间,使得用户将是可访问的。 In addition, ET user interface 200 can be used by caller schedules that provide users with the best time to call, so that the user will be accessible. 例如,ET用户界面200可以监控这个人的信息器状态或者这个人的键盘以确定何时这个变得可访问。 For example, ET user interface 200 can monitor state information of this person or the person's keyboard to determine when this becomes accessible.

可以在ET用户界面200中使用其它特征,因为它在链接的强大的PC上运行并且具有各种各样的数据库。 Other features may be used in the ET user interface 200, because it runs on a powerful PC link and have a variety of databases. 一个这样的特征是语音命令特征。 One such feature is the voice command feature. 例如,具有语音至文本(speech-to-text)软件(语音识别软件),ET用户界面200可以处理来自用户的语音命令。 For example, with speech-to-text (speech-to-text) software (voice recognition software), ET user interface 200 can process voice commands from the user. 因而,用户可以用声音要求系统呼叫某个人。 Thus, the user can use the sound system requirements call someone. 对于与链接数据库相关的联系人,不要求训练。 For links to related contacts database, does not require training. 这是因为ET用户界面200链接到某些数据库(诸如企业数据库320和个人数据库),并且已经知道正在请求的联系人。 This is because the ET user interface 200 is linked to certain databases (such as an enterprise database and personal database 320), and is known to the requesting contact.

呼叫转移和电话会议过程许多电话具有转移和电话会议的能力。 During a conference call forwarding and many telephone calls have the ability to transfer and conference call. 然而,许多人只是不知道如何使用它们。 However, many people just do not know how to use them. 这就是为什么你听到有人在线路的另一端说“如果在这次转移或者试着建立电话会议时,我使你掉线,请再呼叫回来。”ET用户界面200为用户简化呼叫转移和电话会议。 That's why you hear someone on the other end of the line said, "If in this transfer or try to establish a conference call, I make you dropped, please call back again." ET user interface 200 for the user to simplify call forwarding and phone meeting.

图10例示在由用户建立电话会议期间的ET用户界面200。 Figure 10 illustrates a conference call during the establishment of the user's ET user interface 200. 特别地,为了建立电话会议,用户点击在过程区440的“Call Control(呼叫控制)”过程520之下的会议按钮1000。 In particular, in order to establish a conference call, the user clicks on the process area 440 "Call Control (Call Control)" Conference button under process 520 1000. 还注意,用户已在笔记域900中做笔记1010,按照在下面讨论的笔记特征。 Note also that the user has to take notes in the notes field 900 in 1010, according to the notes in the characteristics discussed below. 图11例示ET用户界面200,它为用户提供到会议的联系人的选择,在图10中所示的用户请求之后。 Figure 11 illustrates the ET user interface 200, which provides users with the choice of contacts to conference in after the user request shown in FIG. 10. 这给用户“My Contacts(我的联系人)”环境500的所有特征选项卡。 This gives the user "My Contacts (My contacts)" All of the features tab environment 500. 换句话说,用户可以从Favorites(喜爱)选项卡535、Recently Called(最近被呼叫)选项卡540、OutlookContacts(Outlook联系人)选项卡550中选择联系人,或者点击Search(搜索)选项卡545以执行搜索,或者点击Dialpad(拨号键盘)选项卡555以使用拨号键盘呼叫。 In other words, the user can from Favorites (favorite) tab 535, Recently Called (recently called) tab 540, OutlookContacts (Outlook contact) Tab 550 Select the contact, or click Search (search) Tab 545 perform a search, or click Dialpad (Dialpad) tab 555 to call using the dial pad. 使用这些方法之一,可以呼叫一个人并将这个人增加到电话会议。 Use one of these methods, you can call a person and that person to the conference call.

ET用户界面200还给用户提供有关呼叫的状态的可视和音频提示。 ET user interface 200 provides information about the status of the call back to the user a visual and audio prompts. 图12例示由ET用户界面200使用的提示,以更新用户在图10和11中所示的电话会议的状态。 Figure 12 illustrates the ET user interface 200 prompts used to update the state of FIG. 10 and teleconferencing shown in 11 users. 明确地,用户选择联系人以包括在电话会议中,以及点击他的电话号码1200。 Specifically, users select contacts to include in the conference call, and click his phone number 1200. 如在图12中所示,联系人是具有一个条目的未知的联系人1210。 As shown in FIG. 12, a contact having an unknown contact 1210 entries. 状态窗口1220呈现出通知用户所选择的人(未知的联系人1220)正被包括在电话会议中。 1220 Status window showing inform the user of the selected person (unknown contact 1220) being included in the conference call. 除这些可视提示之外,电话本身也提供音频提示(诸如听见电话拨号)。 In addition to these visual cues, the phone itself also provides audio cues (such as hear the telephone dial). 这些音频提示为用户提供识别在呼叫过程和协调期间可能引起的任何错误的能力。 These audio prompts provide users with the ability to identify any error during the call process and coordination that may arise. 例如,如果线路忙,那么用户可以通过听见忙音识别那个事实,并且可以选择拨可联系联系人的其它号码。 For example, if the line is busy, the user can recognize that fact by to hear a busy signal, and you can choose to dial another number to contact the contact. 状态窗口1220然后在那个人回答时通知用户点击“OK”1230。 The status window 1220 and then when the man answered notify the user clicks "OK" 1230. 这使这个人加入到电话会议中。 This allows the person to the conference call. 如果这个人不回答,用户可以点击“Cancel(取消)”1240以取消电话会议。 If the person does not answer, the user can click on "Cancel (cancel)" 1240 to cancel the conference call. 图13例示在电话会议期间的ET用户界面200,这个电话会议包括两个呼叫者,即已知的呼叫者575和未知的呼叫者1210。 FIG. 13 illustrates the ET user interface 200 during a conference call, the conference call include two callers, the caller known and unknown caller 575 1210.

对于ET用户界面200允许用户建立电话会议,存在许多其它方法。 For the ET user interface 200 allows the user to establish a conference call, there are many other methods. 一种方法是通过允许用户从其它用户界面和应用(诸如Outlook联系人列表)拖放一个联系人并使其加入那些人员的会议中。 One way is by allowing users to drag and drop a contact from the other user interfaces and applications (such as Outlook contact list) and those who make it in to join the meeting. 另一种方法是用户右击一个联系人并选择行“加入电话会议(join conference call)”。 Another method is to right-click on a contact and select a user line "to join the conference call (join conference call)". 还有另一种方法是,用户可以选择在来自电子邮件的“To:(到)”行上的所有人并右击“电话会议(conference call)”。 There is another way, the user can choose from the e-mail "To :( to)" Everyone on the line and right-click "conference call (conference call)". 接着所有被选择的人被加入到电话会议中。 Then all the selected people were added to the conference call. 而且,可以创建分组,因此用户只需要点击分组以建立包括分组中每个人的电话会议。 Moreover, you can create groups, so users only need to click the packet to establish a session will include everyone in the phone. 在ET用户界面200的有些实施例中,使用合成语音或录制的用户语音通知电话会议正在呼叫的每个联系人,以等待直到整个会议被建立。 In some embodiments the ET user interface 200 of the embodiment, a synthetic voice or a recorded user voice notification for each contact telephone conference call is to wait until the entire session is established.

呼入特征ET用户界面200既可视地又可听见地通知用户呼入。 Incoming features ET user interface 200 can be heard both visually informing the user calls. 图14例示在呼入期间的ET用户界面200。 FIG. 14 cases of ET user interface 200 is shown during an incoming call. 可视地,通过呼入通知窗口1410在他桌面上通知用户呼入。 Visually, 1410 by incoming call notification window on his desktop notification user calls. 如果呼叫者识别在电话网络上是可行的并且电话号码在任何链接的数据库中,则窗口将包括包含上面讨论的联系人信息的呼叫者575的条目。 If the caller identification on the telephone network is possible and telephone number in any linked database, the window containing the caller discussed above include contact information entry 575. 如果用户决定回答呼叫,他只要点击Answer(回答)按钮1420并与呼叫者连接。 If the user decides to answer the call, he simply click Answer (answer) button 1420 and connected to the caller. ET用户界面200指示电话摘机(或者进行“脱离挂钩(off hook)”)。 ET user interface 200 indicates that the phone hook (or be "off the hook (off hook)"). 如果电话是扬声器电话,ET用户界面200也指示电话进入扬声器电话模式,使得用户可以或者使用扬声器电话谈话,或者摘取听筒。 If the phone is the speaker phone, ET user interface 200 also indicates a call on speakerphone mode, so that the user can use the speakerphone or conversation, or picking up the handset. 呼叫通知窗口1410还包括下面讨论的快速转移按钮1430。 Call notification window 1410 also includes a quick transfer button 1430 are discussed below. 用快速转移按钮1430,用户能够快速将呼入转移到另一个电话。 With a quick transfer button 1430, the user can quickly transfer incoming calls to another phone.

用户也具有各种各样的选项用于呼入。 Users also have a variety of options for the incoming call. 用户可以通过在呼入通知窗口1410上的“直接发送至语音邮件”按钮(未示出)直接发送呼入至语音邮件。 You can use the incoming call notification window on the 1410 "sent directly to voice mail" button (not shown) to send incoming calls directly to voice mail. 可替换地,这可以是列在快速转移按钮1430下面的选项。 Alternatively, it may be listed in the quick transfer button 1430 following options. 任一方法,当用户点击这个选项时,振铃立即停止,并且呼叫者被直接发送至语音邮件。 Either way, when the user clicks on this option, the ringing stopped immediately, and the caller is sent directly to voice mail. 在另一个替换的实施例中,振铃是无声的但呼叫者不直接到语音邮件。 In another alternative embodiment, the ring is silent but not the caller directly to voice mail. 代之以,在所设置数量的振铃之后将呼叫者发送到语音邮件,但振铃是无声的。 Instead, after a set number of rings will send the caller to voice mail, but the ring is silent.

另外,当正在呼叫中用户接收到一个呼入时,ET用户界面200为用户提供选项。 In addition, when the user receives a call is an incoming call, ET user interface 200 to provide users with options. ET用户界面200允许在呼叫中的用户发送即时消息或电子邮件至呼叫者,通知呼叫者用户正在打电话并将呼叫者发送到语音邮件。 ET user interface 200 allows the user to call or e-mail to send an instant message to the caller to notify the user is on the phone and the caller send the caller to voicemail. 语音邮件可以是呼叫者专用的,由此依赖于呼叫者的身份使用不同的语音邮件消息。 Voice mail can be caller-specific, whereby dependent on the identity of the caller using a different voicemail message. 例如,用户的上司和同事可能取得更个性化的语音邮件消息,而那些对于用户不太熟悉的人可能取得较少个性化的和通用的消息。 For example, the user's boss and colleagues may get more personalized voice mail messages, and those who are not familiar to the user may get less personalized and universal messages.

ET用户界面200还给用户呼叫阻塞选项。 ET user interface 200 to the customers call blocking option. 用户可通过单击“阻塞号码和发送到语音邮件”指定呼叫阻塞。 Users can click "blocked number and send to voicemail" designated call blocking. 只要呼叫者从所阻塞的号码再次呼叫,则呼叫立即被发送到语音邮件而不振铃。 As long as the caller calls from a blocked number again, the call is immediately sent to voice mail without ringing. 可替换地,用户可选择完全地阻塞来自那个号码的呼叫,在此情况下呼叫者可听见一个消息,它表明用户不再接受来自他们的号码的呼叫。 Alternatively, the user may choose to completely block calls from that number, in which case the caller may hear a message, it indicates that the user no longer accept calls from their numbers.

如果呼入者正在使用ET用户界面200,则呼叫者也能接收忙信号的替代方案。 If the caller is using ET user interface 200, callers also receive a busy signal alternatives. 例如,如果呼叫者试着呼叫用户但用户正在打电话,在呼叫者的ET用户界面200中将出现一个对话框。 For example, if a caller is trying to call a user, but the user is on the phone, the caller ET user interface 200, a dialog box will appear. 这个对话框给呼叫者各种各样的选项,诸如留下语音邮件,发送电子邮件,发送即时消息,通知我用户不在时挂断电话,什么也不做,这里只少许提到一些。 This dialog to the caller a variety of options, such as leaving voice mail, sending e-mail, send instant messages, notify me hang up the phone when the user is away, do not do anything, just to mention some little. 如果选择“当用户可访问时通知我”选项,当用户可访问时,在呼叫者的屏幕上弹出一个对话框,并且询问呼叫者他是否愿意对用户设置呼叫。 If "Notify me when a user can access" option, when users can access on the caller's screen pops up a dialog box and ask the caller if he would call on the user settings.

还可听见地通知用户呼入。 Also audibly inform the user calls. 这是使用振铃音通过PC的扬声器完成的。 This is done using the ring tone through the PC speaker finished. PC具有比蜂窝电话或桌面电话更宏亮清晰的扬声器,并且允许更多种类的铃音。 PC has more loud and clear than a cellular phone or a desktop phone's speaker, and allow a greater variety of tone. 此外,可以使用任何声音文件来表示呼入。 In addition, you can use any sound file to indicate an incoming call. ET用户界面200允许用户关闭电话上的振铃器,并且具有通过PC扬声器广播的呼入的振铃。 ET user interface 200 allows the user to turn off the ringer on your phone, and has broadcast via PC speaker incoming ringing. 对此的好处是你具有唯一于你的邻居的振铃,因为比起蜂窝电话或电话,存在可从PC选择的更多种类的声音文件。 The advantage of this is that you have a unique ringing in your neighbor, as compared to a cell phone or telephone, there is a PC that can be selected from a wider variety of sound files.

ET用户界面200还象可视的呼叫者识别一样,通过使用呼叫者专用铃音提供音频的呼叫者识别。 ET user interface 200 is also the same as visual caller identification, caller identification provided by using the audio caller-specific ring tones. 这意味着用户不仅能听见他的电话在振铃,而且基于铃音听见呼叫来自那里。 This means that users can not only hear his phone ringing, and tones heard on the call from there. 用户然后决定是否回答呼叫。 The user can then decide whether to answer the call. 在另一个实施例中,识别呼叫者的声音文件可以是呼叫者的声音。 In another embodiment, sound files, the identification of the caller may be the caller's voice. 作为例子,呼叫者可能用他自己的声音识别他自己,如“这是杰姆士在呼叫”。 As an example, a caller may use his own voice to identify himself, such as "This is Jie Mushi the call." ET用户界面的其它实施例包括文本至语音(text-to-speech)转换,使得朗读文本的呼叫者识别并转换成语音。 Other embodiments of the ET user interface includes a text-to-speech (text-to-speech) conversion, so that the reading of the text into voice and caller identification. 如此,合成语音可以宣布用户具有“来自杰姆士的呼入”。 Thus, the synthesized voice may declare a user with the "incoming call from the Jie Mushi."

呼入通知窗口1410还可包括呼叫人的日程表(未示出)。 An incoming call notification window 1410 can also include a person's schedule (not shown). 基于呼叫者的日程表,用户可作出关于回答呼入的不同的决定。 Based on the caller's calendar, the user may make a different decision regarding answer incoming calls. 例如,如果用户从呼叫者的日程表看见呼叫者现在有空闲时间但在这天的其它时间要开会,则用户可选择回答呼叫。 For example, if a caller from the caller's schedule now have free time to see this day, but other times you want to meet, the user can choose to answer the call. 相似地,如果用户从日程表看见呼叫者今天不在办公室,用户可以决定回答呼叫,因为呼叫者可能需要某些帮助。 Similarly, if a user from the calendar to see the caller is not in the office today, users can decide to answer the call because the caller may need some help. 这由用户的日程表提供的附加的信息帮助用户决定是否回答呼叫。 This additional information provided by the user's schedule to help users decide whether to answer the call.

快速转移特征一旦通知用户呼入,ET用户界面200为用户提供执行快速转移的选项。 Fast forwarding feature to notify the user when an incoming call, ET user interface 200 provides users with the option to perform a quick transfer. 图15例示在快速转移在图14中所示的呼入期间的ET用户界面200。 Figure 15 illustrates the rapid shift in the incoming period as shown in FIG. 14 ET user interface 200. 参考图14和15,呼入通知窗口1410包括快速转移按钮1430,标签为“Transfer to:(转移到)”。 Referring to Figure 14 and 15, an incoming call notification window 1410 includes a quick transfer button 1430 labeled "Transfer to :( transferred to)." 如在图15中所示,下拉垂直列表1500包括选择,“cell phone(蜂窝电话)”,“home(家庭)”和“Monica(莫妮卡)”。 As shown in FIG. 15, the drop down vertical list 1500 includes selecting, "cell phone (cellular phone)", "home (home)", and "Monica (Monica)." 如上面提到的,列表1500也可包括将呼叫者直接发送到语音邮件或者使振铃无声的选项。 As mentioned above, the list 1500 may also include a caller or sent directly to voice mail so that the silent ringing option. 这个快速转移特征可以用于将呼入转移至靠近用户的电话,当用户离开正在被呼叫的电话时。 This feature can be used to quickly transfer incoming calls to close to the user's phone, when the user leaves the phone being called. 作为例子,假设用户在路上并且具有他的无线笔记本计算机(运行ET用户界面200)和他的蜂窝电话。 As an example, assume that the user on the road and have his wireless computer (running ET user interface 200) and his cellular phone. 回到他的办公室,用户的工作计算机正在运行ET用户界面200和他的桌面电话。 Back in his office, the user's work computer is running ET user interface 200 and his desktop phone. 假设从呼叫用户的办公室电话的某人接收到呼入。 Suppose someone received a call from the office phone user to an incoming call. 只要用户连接到网络(诸如通过无线笔记本计算机),用户就能使用快速转移特征,立即将呼入转移至用户的蜂窝电话。 As long as the user is connected to a network (such as through a wireless computer), users can use the fast forwarding feature, incoming calls immediately transferred to the user's cell phone.

用户用用户可能所在的位置的电话号码预先配置ET用户界面200。 Users may be located with the location of the user's phone number is preconfigured ET user interface 200. 另外,可使用日程表特征自动地确定用户的位置(基于他的日程表),并基于日程表将电话号码增加到快速转移列表。 In addition, you can use the schedule feature to automatically determine the user's location (based on his schedule), and based on the schedule will be quickly transferred to a list of phone numbers. 这个使用日程表信息快速填充快速转移列表1500,允许用户将呼入转移到在他当前位置处的电话。 The use of this fast-moving schedule information quickly fill the list of 1500, allows the user to an incoming call is transferred to its current location at his phone. 例如,如果用户的日程表说,他在上午从9点到10点在会议室开会,ET用户界面200将在那个时间段内包括会议室的电话号码。 For example, if the user's schedule, said he in the morning from 9:00 to 10:00 at the Conference Room, ET user interface 200 to the conference room telephone number is included in that period of time. 如在图15中所示,用户接收到在他的工作办公室的呼入的通知,并且已经触发快速转移按钮1430以在他的家庭电话号码处振铃呼入。 As shown in Figure 15, the user receives an incoming call his work in the office of the notification and has triggered quick transfer button 1430 to ring in his home phone number of the incoming call. ET用户界面的快速转移特征提供灵活性,并且减少用户将错过重要呼叫的机会。 Fast forwarding feature ET user interface provide flexibility and reduce user will miss an important opportunity to call.

呼叫转发特征ET用户界面200为用户提供对呼叫转发特征的访问,所述特征在某些条件下将呼叫转发给其它电话。 Call forwarding feature ET user interface 200 to provide users access to call forwarding feature, the feature under certain conditions, forward the call to another phone. 这些条件可以由用户来配置。 These conditions can be configured by the user. 例如,用户可能想要每当他的计算机被锁定时,将所有呼入转发到他的蜂窝电话。 For example, a user may want whenever his computer is locked, all incoming calls will be forwarded to his cell phone. 其它呼叫转发条件包括:(a)当屏幕保护出现时转发所有的呼叫;(b)当我的当前状态被设置成离开或忙时转发所有的呼叫;以及(c)在某些时间转发所有的呼叫。 Other call forwarding conditions include: (a) to forward all calls when the screen saver appears; forward all calls (b) when my current status is set to leave or busy; and (c) forwarding some time for all of call. 例如,在星期二和星期四用户可能在家里远距离工作,因此在那些天将所有的呼叫转发到她的家庭电话。 For example, on Tuesdays and Thursdays remote user may work at home, so in those days, all calls will be forwarded to her home phone. 呼叫转发特征还可与日程表特征集成在一起,使得这些特征从日程表认识到在某天的某个时间用户的位置,并且将所有的电话转发(或者提议转发)到那个位置的电话或者到用户的蜂窝电话。 Call forwarding feature can also be integrated with the calendar features, make these features from the schedule one day recognize the location of a user's time, and all calls forwarded (or proposal forwarded) to the position of the phone or to The cellular telephone users.

ET用户界面200还包括“call hunt(呼叫捕捉)”特征。 ET user interface 200 also includes a "call hunt (Call Capture)" feature. 如果在第一个号码没有回答,呼叫捕捉特征保持尝试在可找到用户的“捕捉分组(hunt group)”中的不同号码。 If there is no answer at the first number, the call capture feature can be found in the user's attempt to maintain the "capture packets (hunt group)" different numbers. 在捕捉分组中替换号码可以由用户提供,或者基于来自链接的数据库诸如日程表信息来自动地配置。 Alternatively number may be provided by the user to capture packets, or based on the link from the database, such as the schedule information is automatically configured. 例如,如果呼叫者试着在用户的办公室与用户联系但没有回答,则ET用户界面200可以尝试在替换的号码诸如用户的蜂窝电话处与用户联系。 For example, if a caller is in the user's office trying to contact with the user but does not answer, the ET user interface 200 can try to replace the number of cellular phone users, such as at the contact with the user.

错过的呼叫特征如果用户错过呼入,ET用户界面200提供错过的呼叫特征。 Missed call feature if the user missed incoming call, ET user interface 200 provides a missed call feature. 一般地,当错过呼叫并且呼叫者没有留下语音邮件消息时激活错过的呼叫特征。 Generally, activation missed call feature when the missed call and the caller does not leave a voice mail message. 图16例示由ET用户界面200发送的、通知用户错过的呼叫的电子邮件通知1600的例子。 Figure 16 illustrates sent by ET user interface 200 to notify the user of missed call notification e-mail example 1600. 电子邮件通知1600可被发送至任何能够接收电子邮件的设备,诸如计算器或者蜂窝电话。 1600 e-mail notification can be sent to any device capable of receiving e-mail, such as a calculator or a cellular phone. 错过的呼叫特征的一个方面是,ET用户界面发送电子邮件1600至用户,阐明呼叫者1610的身份、错过的呼叫1620的时间和日期以及联系人信息。 One aspect of the missed call feature that, ET user interface 1600 to send an e-mail user, 1610 to clarify the identity of the caller, missed calls 1620 the time and date and contact information. 例如,如在图16中所示,这个联系人信息包括呼叫者的电话号码1630以及呼叫者的电子邮件地址1640。 For example, as shown in FIG. 16, this contact information includes the caller's telephone number is 1630 1640, and the caller's e-mail address. 另外,电子邮件1600包括关于如何关闭电子邮件通知特征的指示1650。 In addition, email 1600 includes features on how to turn off e-mail notifications indicating 1650.

错过的呼叫电子邮件通知1600也可以包含提供联系人功能的按钮。 The missed call notification 1600 e-mail can also contain provide contact function buttons. 这些按钮包括“回叫错过的呼叫者”按钮,“发送电子邮件给错过的呼叫者”按钮和“使用即时信息器与错过的呼叫者联系”按钮。 These buttons include a "call-back missed caller" button, "send an email to miss caller" button and the "use instant messaging with the missed caller contact" button. 用户只需要点击任何这些按钮以执行所要求的动作。 Users only need to click on any of these buttons to perform the required action. 错过的呼叫通知的电子邮件1600还可以使用呼叫者的日程表信息并提供呼叫者的日程表。 Missed call notification e-mail 1600 can also use the caller's calendar information and provide the caller's calendar. 例如,电子邮件可以包含说“你错过呼叫者,以及这里是她在这一天的安排”的通知。 For example, e-mail may contain "You miss the caller, and here is her schedule on this day," the notice. 然后提供她的日程表。 Then offer her schedule. 用户接着查看错过的呼叫者的安排并且决定最佳时间以返回她的呼叫。 The user then view missed caller arrangements and decide the best time to return her calls. 错过的呼叫通知电子邮件还甚至可包含更丰富的信息,诸如呼叫者的图片。 The missed call notification e-mail also can contain even more extensive information, such as a picture of the caller. 另外,错过的呼叫通知电子邮件1600可以包括语音命令特征,使得用户能以语音命令ET用户界面200以任何可用方法联系呼叫者。 Further, missed call notification e-mail 1600 may include voice command feature such that a user can voice command the ET user interface 200 to contact the caller by any available method.

在有些情况下,呼入者可能是未知的。 In some cases, the caller may be unknown. 这可以在呼入者的电话号码或者其它联系人信息不能在链接的数据库找到时发生。 This can happen in the caller's phone number or other contact information can be found in the linked database. 在这个未知呼叫者的情况下,ET用户界面200包括未知呼叫者特征,它可以采取各种各样的动作。 In this unknown caller situation, ET user interface 200 includes an unknown caller feature that can take a variety of actions. 首先,未知呼叫者特征可以给用户提供尽可能多的关于未知呼叫者的信息。 First, the unknown caller feature can provide as much information about the unknown caller to the user. 例如,可以通过地区码查找或者公共因特网的搜索来完成这个。 For example, you can find the area code or the public Internet search to complete this. 换句话说,未知呼叫者特征可以基于地区码向用户显示发起的呼叫所来自的地理区。 In other words, the unknown caller feature can be displayed to the user initiating the geographic area from which the call is based on the area code. 另外,未知呼叫者特征可以执行公共因特网站点的搜索以找出用于这个电话号码的姓名。 In addition, an unknown caller feature can perform a search of public Internet sites to find the name for this phone number. 这可以包括搜索公共电话簿和其它公共记录。 This may include searching public phone book and other public records.

在呼叫者未知的情况下,电子邮件通知是不同的。 In the caller is unknown, the e-mail notification is different. 图17例示用于未知呼叫者的电子邮件通知的例子。 Figure 17 illustrates an example of the unknown caller e-mail notification. 未知呼叫者电子邮件通知1700可以被发送至任何能够接收电子邮件的设备,诸如计算机或蜂窝电话。 Unknown caller e-mail notification 1700 can be sent to any device capable of receiving e-mail, such as a computer or a cellular phone. ET用户界面将未知呼叫者电子邮件1700发送至用户,阐述呼叫者的电话号码1710、错过的呼叫的时间和日期1720。 ET user interface 1700 unknown caller e-mail sent to the user to explain the caller's telephone number 1710, missed the time and date of the call of 1720. 另外,未知呼叫者电子邮件通知1700还包括基于呼叫者的地区码的地理信息以及在公共因特网站点1740上执行搜索的能力。 In addition, the unknown caller e-mail notification 1700 also include geographic information based on the caller's area code and the ability on a public Internet site in 1740 to perform the search. 在公共因特网站点1740上执行搜索,以执行电话号码的相反的查找。 Executive Search in 1740 on a public Internet site to perform reverse lookup telephone numbers. 而且,未知呼叫者电子邮件通知1700包括关于如何关闭电子邮件通知特征的指示1750。 Moreover, the unknown caller e-mail notification 1700 includes features on how to turn off e-mail notifications indicating 1750.

未知呼叫者特征还可以智能地确定未知呼叫者电子邮件通知应该是标准的还是定制的。 Unknown caller feature also can intelligently determine the unknown caller e-mail notification should be standard or customized. 标准通知基于呼叫者的姓名或号码。 Based on the standard notification caller's name or number. 不过,可能有这样的情况,在姓名或者号码不重要,但例如呼叫人的职位是重要的时候。 However, there may be a case, in the name or number is not important, but for example, the caller's position is an important time. 例如,如果呼叫者拨公司的总机号码并且与接线员交谈,接线员接着转移呼叫,标准电子邮件通知将把呼叫者识别公司接线员。 For example, if a caller to dial the company's main number and talk with an operator, the operator then transfer the call, caller ID standard e-mail notification will company operator. 在此情况下,接线员的职位比接线员的姓名或号码更重要,并且将发送定制的电子邮件通知。 In this case, the operator's position is more important than the operator's name or number, and sends a customized e-mail notifications. ET用户界面200可以使用链接的数据库(诸如企业数据库)以决定是发送标准的还是定制的电子邮件通知。 ET user interface 200 can use linked databases (such as an enterprise database) to determine whether to send a standard or customized e-mail notifications.

呼叫中特征ET用户界面200提供在电话呼叫的发起阶段期间和在呼叫期间能够向用户显示的若干特征和过程。 Call feature ET user interface 200 provides a telephone call during the start-up phase and the number of features and processes during the call can be displayed to the user.

屏幕共享特征屏幕共享特征允许用户的计算机发送指示和显示可视数据至与呼叫者的电话连接的计算机。 Screen Sharing feature screen sharing feature allows a user's computer sends instructions and data to computer visualization and display the caller's telephone connection. 换句话说,如果用户和呼叫者在呼叫中并且如果两个呼叫者在公司网络上,则允许屏幕共享。 In other words, if the user and the caller during a call and if both the caller on the corporate network, allows screen sharing. 有两种屏幕共享特征的实现。 There are two screen sharing features. 第一种实现涉及与一个或多个呼叫者共享用户的屏幕内容。 The first implementation involves sharing the contents of the user's screen with one or more callers. 如在图5中所示,如果用户正与一个呼叫者谈话并想要共享他的屏幕,用户点击在Collaborate(合作)过程530下的“share your screen(共享你的屏幕)”按钮。 As shown in Figure 5, if the user is talking with a caller and want to share his screen, the user clicks 530 under Collaborate (cooperation) process "share your screen (share your screen)" button. 呼叫者接着接收确认这是由呼叫者批准的消息。 Caller then receives a message confirmed that this is approved by the caller. 这在用户和呼叫者之间建立屏幕共享会话。 This set up screen sharing session between the user and the caller. 屏幕呼叫特征可以被配置为只共享一部分屏幕,全部屏幕或者屏幕的应用专用部分(例如,在屏幕上窗口中打开的字处理文档)。 Screen call feature can be configured to share only part of the screen, all of the application-specific portion of the screen or the screen (for example, open a window screen in the word processing document). 当呼叫结束时,自动地断开屏幕共享会话,并且所有与呼叫相关联的窗口和会话被自动地清除。 When the call is automatically disconnected screen sharing session, and all calls associated with the window and the session is automatically cleared.

屏幕共享特征的第二种实现是屏幕呼叫特征。 Screen sharing feature of the second realization is that the screen call feature. 屏幕呼叫特征允许用户呼叫一笔交易(business)以及从交易接收Web网页或者与交易相关联的其它可视数据。 Screen call feature allows the user to call transaction (business) and receive Web pages from the transaction or transactions associated with other visual data. 交易事前已经编程其计算机以向所有呼叫者发送它的Web网页或其它可视数据。 Trading has been previously programmed their computers to send its Web pages or other visual data to all callers. 屏幕呼叫特征将电话的音频特征和具有PC的可视特征的PC合并,以在交易设置中提供信息。 Screen call feature audio feature phones and have visual features of the PC PC combined to provide information in the transaction settings. 例如,假设用户呼叫他喜爱的餐馆。 For example, suppose a user calls his favorite restaurant. 在用户保持在线时,屏幕呼叫特征可以调出餐馆的Web网页、菜单或可行的预订,因此用户可以游览此信息而同时在打电话。 When users remain online, the screen call feature can bring up a Web page restaurant menu or feasible reservation, so users can visit this information while on the phone. 而且,取决于其产品或服务,交易可通过屏幕共享给用户提供信息,诸如常问问题的列表、电影列表和价格列表,这里只提到少量。 Moreover, depending on their product or service, the transaction may provide information to the user via screen sharing, such as FAQ lists, movie listings and price lists, just to mention a few. 屏幕呼叫特征也可用于减轻电话菜单树的负担,电话菜单树要求用户选择一个选项很多次以取得所要求的选项。 Screen call feature can also be used to reduce the burden on the telephone menu tree, telephone menu tree requires the user to select an option many times in order to obtain the desired option. 使用屏幕呼叫特征,交易可共享它的电话菜单树,因此允许用户为所要求的选项点击菜单树,并且让ET用户界面200处理达到那个选项的任务。 Using the screen call feature, the transaction may share its telephone menu tree, thus allowing the user to click on the desired option menu tree, and let the ET user interface 200 to achieve the task of processing the options.

另外,ET用户界面200包括简易传送特征,它在呼叫中同时发送文件。 In addition, ET user interface 200 includes a simple transfer feature, which sends the file in the call simultaneously. 这个简易传送特征在呼叫中时,与用户选择的任何人共享文件的多个拷贝。 This simple feature when transferring a call, to share with anyone the user to select multiple copies of files. 作为例子,如果用户与其它三个呼叫者在电话会议中,并且它们正在讨论其它三个人没有的文档,用户可以点击简易传送按钮并且文档的拷贝出现在三个呼叫者每一个的桌面上。 As an example, if a user with the other three callers in a conference call, and they are discussing other three persons were documents, users can click on Easy Transfer button and a copy of the document appears in three callers each desktop.

PC音频特征ET用户界面200可以基于用户的电话用途调整PC上的参数。 PC audio feature parameters PC ET user interface 200 can be adjusted based on the user's phone use. 这是通过这个事实即ET用户界面200知道电话使之有可能的,并且因此可以智能地行动。 This is achieved by the fact that the ET user interface 200 makes it possible to know the telephone, and thus can act intelligently. 因而,在ET用户界面200知道电话正在做什么的时刻,ET用户界面200可以调整在PC上的某些参数。 Thus, in the ET user interface 200 know what the phone is doing time, ET user interface 200 can adjust certain parameters on the PC. 例如,当用户摘取电话时PC上的音频受影响。 For example, when a user picking telephone audio on the affected PC. 这意味着PC上的音频可被消音或降低,在用户想要的时候。 This means that the audio on your PC may be muted or decreased, when the user wants. 另外,PC示出音量已受影响的可视指示符。 In addition, PC shows that the volume is affected by a visual indicator. 例如,在屏幕上显示的音量图标可示出音频已被消音。 For example, the volume icon on the screen may show the audio has been muted. 可替换地,可显示已消音或关闭音频的消息。 Alternatively, you can display the audio has been muted or turned off the news.

如果在接收或设置呼叫时用户正在听音乐,在电话的发起时可以消音音频。 If a user is listening to music or set up a call in the receiver, when initiating phone can mute the audio. 另外,PC可以在那个位置暂停音乐,代替在电话呼叫结束时关闭音乐或者强制用户听歌曲的开头。 In addition, PC can pause the music at that position, instead of the beginning of the turn off the music at the end of a phone call or to force users to listen to songs. 如果例如电话呼叫是通过IP的语音(VOIP)呼叫,PC将检测到这个并且因此通过将扬声器从音频切换到电话呼叫和激活话筒来行动。 If for example, a telephone call is a voice over IP (VOIP) calls, PC will detect this and so by switching from audio speakers to the phone call and activate the microphone to act.

可替换的实施例包括自动地降低音频代替消音它。 Alternative embodiments include automatically reduced substitute audio mute it. 换句话说,在收到呼叫的发起时,缓慢地降低音频然后消音,同时暂停音乐。 In other words, when you receive a call initiated by slowly reducing the audio and mute, pause the music at the same time. 在呼叫结束时,不暂停音乐,以及接着从消音提高音频音量至在电话呼叫之前的先前的电平。 At the end of the call, do not pause the music, and then increase the audio volume from mute before the telephone call to the previous level. 这个实施例避免用户在让他的音频在高音量继续时接听电话呼叫的情况,并且接着在呼叫结束时返回至其高音量,从而使用户吃惊。 This embodiment avoids the user to make his telephone call answering audio situation continues at a high level, and then at the end of the call to return to its high-volume, allowing users surprised.

笔记特征 Notes feature

ET用户界面200的笔记特征提供,在呼叫中的同时、在进行呼叫的同时以及在接收呼叫的同时支持用户。 ET user interface 200 provides notes feature, while in a call, making a call at the same time and allows users to receive calls at the same time. 参考图9和10,在呼叫期间,可以在笔记区域910中做笔记(诸如动作项)。 9 and 10, during a call, you can make notes (such as action items) in the note area 910. 用户可以在呼叫期间做笔记并且笔记将成为呼叫历史的一部分。 Users can take notes during the call and notes will become part of the call of history. 如此,在呼叫期间所做的任何笔记与呼叫相关联。 Thus, during a call made to any notes associated with the call. 笔记可以是任何类型的笔记,诸如文本笔记或板式PC格式。 Notes can be any type of note, such as text notes or plate PC format. 另外,可以存储和索引这些笔记。 In addition, you can store and index these notes. 这允许用户使用上述搜索特征搜索笔记。 This allows users to search for notes using the search feature.

笔记特征还可以智能地为在呼叫期间所做的笔记创建标题和关联。 Notes feature also can intelligently create titles and related to notes made during a call. 可以从可用于诸如Outlook日程表数据这样的ET用户界面200的数据产生这些标题和关联。 These headings may be generated and associated data may be used such as Outlook calendar data from the ET user interface 200. 例如,如果在设置或接收呼叫期间,用户在她的日程表中具有会议请求,笔记特征查看Outlook日程表数据以看安排的内容。 For example, if during setup or receive calls, a user with the meeting schedule in her request, notes feature to view Outlook calendar data to look at the contents of arrangements. 例如,如果存在安排好的会议要讨论产品的销售,这个数据可以用于为在呼叫期间创建的任何笔记创建标题,其中标题表明与销售有关的笔记。 For example, if a scheduled meeting to discuss the sale of the product exist, this data can be used to create a title for the creation of any notes during the call, in which the title show notes relating to the sale. 笔记特征试图将呼叫与例如使用呼叫者识别、会议识别的日程表项匹配,或者试图在日程表和呼叫之间匹配信息。 Notes features such as the use of trying to call and caller identification, calendar items matching conference recognition, or trying to match between the calendar and call information. 如果检测到匹配,笔记特征将在呼叫期间创建的笔记与会议相关联。 If the notes associated with a conference match notes feature detection to be created during the call. 另外,这个日程表数据可用于创建笔记标题等等。 In addition, the calendar data can be used to create a note title and so on.

事件历史特征ET用户界面200还可以显示与一个或多个呼叫者有关的事件历史。 Event History feature ET user interface 200 may also display one or more callers about the event history. 可以显示这个事件历史,用于至用户已经先前联系过的特定呼叫者的呼入和呼出两者。 You can display the history of this event, for to the user has previously contacted the particular caller both incoming and outgoing calls. 事件历史包含诸如与呼叫者关联的约会、先前的电话对话、电子邮件、笔记和文档的事件。 Event history contains events such as appointments associated with the caller, the previous telephone conversations, e-mails, notes and documents. 事件与在呼叫时呼叫者相关联,以及当呼叫者再次呼叫时到该事件的链接被显示ET用户界面200中,可以在呼入通知窗口中为呼叫者显示事件历史,并且当用户设置呼出时。 Events associated with the caller in the call, and when the caller calls again to link the incident ET user interface 200 is displayed, you can display the history of events in the incoming caller notification window, and when the user set up outgoing . 通过ET用户界面200,用户还可以手工地编辑事件历史来使之更有用。 By ET user interface 200, the user can also manually edit the event history to make it more useful.

作为例子,假设用户从用户已经与其先前对话过的呼叫者接收呼叫。 As an example, suppose you receive a call from a user already had a previous conversation with their callers. 还假设用户和呼叫者先前已经讨论了某个文档,用户已经在先前电话对话过程期间打开这个文档。 It is also assumed users and callers have previously discussed a document, the user has opened the document during a previous telephone conversation. 这些文档可以是,例如字处理或者电子表格文档。 These documents may be, for example, word processing or spreadsheet documents. 事件历史特征先前已经将该文档与呼叫者和他先前电话呼叫至用户和来自用户的先前电话呼叫链接起来。 Event History feature has previously been the document with the caller and his phone calls prior to the user and from the user's telephone call previously linked. 当从呼叫者接收呼叫时,呼入通知窗口包括与呼叫者相关联的文档列表,以及包括至文档的链接,使用户能够在回答呼叫的同时快速打开文档。 When receiving a call from a caller, incoming call notification window includes the documentation associated with the caller lists, and includes a link to a document, allowing users to quickly open a document in response to a call at the same time. 换句话说,当从同一呼叫者在以后的时间设置或接收呼叫,事件历史特征记住与呼叫者和ET用户界面200事件,在对呼叫者的呼入或呼出期间提供那些事件的列表。 In other words, when a caller from the same set at a later time or receive calls, and callers to remember the event history characteristics and ET user interface 200 events in the incoming or outgoing call during a caller to provide a list of those events.

电话的其它使用ET用户界面200允许以其它不太传统的方法使用电话。 Other phone use ET user interface 200 allows other less traditional approach using the phone. 例如,ET用户界面200可以用于为用户提供唤醒呼叫或者会议提醒。 For example, ET user interface 200 may be used to provide users with the wake-up call or meeting reminder. 用户将简单地将她想要振铃她的电话以提示某事或唤醒的时间输入到ET用户界面中。 Users will simply she wants to ring her phone to prompt something or wake-up time is input to the ET user interface. 在预定的时间,电话目标是振铃并且提供提醒或唤醒呼叫。 At a predetermined time, the phone rings and the goal is to provide a reminder or wake-up call. 而且,可以使用电话作为内部通话(诸如在办公室之间)。 Also, you can use the phone as an intercom (such as between office). 用户请求与另一个人内部通话并且将内部通话请求发送至那个人。 User requests with another person inside the intercom and the call request is sent to that person. 那个人的ET用户界面200接收内部通话请求并且立即将那个人的电话拿“离挂钩”。 The man of the ET user interface 200 receives a call request and immediately inside the man's phone to get "off the hook." 然后用户和那个人在内部通话环境中连接。 The user then that person is connected intercom environments.

“My Call History(我的呼叫历史)”环境My Call History(我的呼叫历史)环境515为用户提供对在先前一段时间内的所有呼叫活动的历史的访问。 "My Call History (my call history)" Environment My Call History (my call history) environment 515 provides users with access to the history of all call activity in the previous period. 在其基本形式中,呼叫历史特征跟踪所有呼入和呼出,包括呼叫的长度,呼叫发生的时间和位置。 In its basic form, call history feature keeps track of all incoming and outgoing calls, including call length, time, and location of the call occurred. 呼叫历史特征的更丰富的版本还包括与呼叫相关联的笔记。 Call history feature richer version also includes notes associated with the call. 呼叫历史还可以包括用于每个呼叫的事件历史,包含与特定的呼叫者相关联的事件。 Call history may also include event history for each call, including the caller associated with a particular event associated. 呼叫历史特征的其它版本包括所有转移的、转发的和错过的呼叫的跟踪,包括发送的电子邮件的消息(通知用户任何错过的呼叫)。 Call history feature of other versions, including all transfers, forwarding and missed call tracking, including messages sent by e-mail (to inform the user of any missed calls). 呼叫历史特征可以被配置成为多个电话显示信息,诸如工作电话,家庭电话和蜂窝电话。 Call history feature can be configured to display a plurality of telephone information, such as work phone, home phone and cell phone. 而且,呼叫历史特征包含直接拨号的能力。 Also, call history feature contains the ability to direct dialing. 换句话说,尽管在ET用户界面200中观看呼叫历史,用户只需要点击电话号码以发起至那个人的呼叫。 In other words, despite the view call history in the ET user interface 200, the user need only click on a phone number to initiate a call to that person.

呼叫历史特征还包括呼叫用途的统计概要。 Call history features include statistical summary call purposes. 这个统计概要提供了在某个时间段上用户的电话行为的简要的分类。 This summary provides a brief statistical classification of users on the telephone behavior of a certain time period. 例如,统计概要可以通知用户他今天进行呼叫的数量和每个呼叫的平均分钟数,以及在这天或这个星期在电话上花费的平均分钟数。 For example, statistical summary can notify the user that he carried out the number of calls and the average number of minutes each call today, and the average number of minutes in this day or this week to spend on the phone. 另外,统计概要可以提供按时间记录的报告,即每天、每月或者一些其它时间段用户在电话上花费的时间。 In addition, the report provides summary statistics recorded by time, time that is daily, monthly or some other period of time users spend on the phone. 呼叫历史特征可以被配置为自动地在规定的时间段后移除呼叫历史日志和信息。 Call history feature can be configured to automatically after a predetermined period of time to remove call history logs and information. 例如,这个时间段可由公司的保留策略来确定。 For example, this time by the company's retention policy to determine.

图18例示Call History(呼叫历史)环境515的例子。 Figure 18 illustrates Call History (Call History) environment 515 examples. 在活动区450中显示的呼叫历史日志1800。 450 active region 1800 displayed call history log. 这个日志1800包含所有呼入和呼出的列表以及在呼叫期间所做的任何笔记的预览。 This log 1800 contains a list of all incoming and outgoing calls as well as any notes during a call made to a preview. 如果用户双击日志1800上的条目,打开窗口详细列出基本信息(诸如呼叫的数据/时间,呼叫者,电话号码)和所有的笔记。 If the user double-clicks on a 1800 journal entry, open a window detailing (date / time, caller, such as calling the telephone number) basic information and all notes. 在过程区440中示出用于修改日志1800的过程1810。 In the process area 440 shows a process for the change log 1800 of 1810. 特别地,过程1810包括删除个人的日志条目,删除所有日志条目,观看所选择的日志条目,以及输出呼叫历史。 In particular, the process 1810 includes deleting individual log entries, delete all log entries, watch the selected log entries, and outgoing call history. 可以增加其它过程,取决于个人或企业的需求。 Other processes may be increased, depending on the needs of individuals or businesses.

My Telephones(我的电话)环境My Telephones(我的电话)环境510允许用户识别、配置和管理与ET用户界面200通信的电话。 My Telephones (my phone) Environment My Telephones (my phone) environment 510 allows the user to identify, configure and manage telephone 200 communicating with the ET user interface. 使得电话将与ET用户界面200通信的识别和配置,可以手动地或自动地执行。 Make phone will, it can be performed manually or automatically recognized and configured with 200 communications ET user interface. 自动识别和配置是基于链接的数据库执行的。 Automatic identification and configuration is performed based on the linked databases. MyTelephones(我的电话)510还提供有关电话和网络连接的状态信息。 MyTelephones (my phone) 510 also provides status information about the phone and network connections.

Bestcom(最佳通信)环境Bestcom(最佳通信)环境505是通信优选项环境,它为用户提供配置用户的正在联系的较佳形式并将之告知给其它人。 Bestcom (Best Communications) environment Bestcom (Best Communications) environment 505 is a communication preferences environment, it provides users to configure the user's preferred form of informed and are linked to other people. 换句话说,Bestcom(最佳通信)(或通信优选项)环境505使用规则来路由呼叫。 In other words, Bestcom (Best Communications) (or communication preferences) environment 505 uses rules to route calls. 这些规则允许基于某个条件将呼叫转发至一个号码。 These rules are based on certain conditions allow call forwarding to a number. 例如,用户可表明,他的通信优选项是只要他的计算机被锁定,要让所有呼叫转发至某个号码(诸如他的家庭电话)。 For example, the user may indicate that he's communication preferences is as long as his computer is locked, to make all calls forwarded to a number (such as his home phone). 另外,可以配置用户的通信优选项并且告知其它人。 In addition, you can configure the user's communication preferences and inform others. 例如,如果用户更喜欢通过电子邮件联系,这可以通过ET用户界面200(诸如使用图标或文本消息)告知其它人。 For example, if users prefer e-mail contact, either by ET user interface 200 to inform others (such as the use of icons or text message). 通信优先项环境505允许用户通知可能的呼叫者,用户较喜欢被联系的方法,因而提高彼此联系的机会。 Communication priorities environment 505 allows the user to inform potential callers, users prefer the method is linked, thus increasing the opportunities linked to each other.

ET用户界面200用作一种收集和传播用户的通信选择项的工具。 ET user interface 200 is used as a tool for the collection and dissemination of the user's communication options. 告知这些优选项的方法包括在联系人信息中,诸如在电话号码和图片的旁边,以及有些公共状态的通信优选项图标,诸如例如不要打电话,较喜欢电子邮件,以及请呼叫。 Inform these preferences method includes contact information, such as phone numbers and pictures in the next, and communication preferences icon some public status, such as for example, do not call, prefer e-mail, and please call. 因为他们位于联系人信息中,这些通信优选项将直到用户搜索某人时示出。 Because they are located in the contact information, these communication preferences will be until someone is shown when a user searches.

如一个例子,用户可将她的通信优选项设置成某些设置,诸如:(a)请在任意时间呼叫;(b)较喜欢电子邮件,但如果重要则呼叫;(c)请不要呼叫;(d)发送电子邮件或者顺便访问。 As an example, users can set up her communication preferences to certain settings, such as: (a) Please call at any time; (b) prefer e-mail, but if the call is important; (c) do not call; (d) send e-mail or stop by. 这些只是大量设置的例子,这些设置可用于表达用户的优选项。 These examples are just a lot of settings, these settings can be used to express the user's preferences. 另外,对于这些通信优选项设置可以有其它变化和范围。 In addition, communication preferences for these settings can have other variations and scope. 例如,设置可以基于日期,日间时间,呼叫者,以及用户的当前状态,这时只提到少量。 For example, you can set up based on the date, time of day, caller, and the current state of the user, then only mention a few.

图19例示在Bestcom(最佳通信)和ET用户界面200的通信优选项环境505中的设置过程。 Figure 19 illustrates the setup process in Bestcom (optimum communication) and communication preferences ET user interface 505 200 in the environment. 过程区440包括Bestcom Settings(最佳通信设置)过程1900,它允许用户设置通信和呼叫转发优先项。 Process area 440 includes Bestcom Settings (optimal communication settings) process 1900, which allows the user to set the communication and call forwarding priority items. 如在图17中所示,在活动区450中显示用于Bestcom Settings(最佳设置)过程1900的用户界面选项。 As shown in FIG. 17, in the active region 450 Bestcom Settings (best settings) process 1900 displays a user interface options.

特别地,Bestcom Settings(最佳设置)过程1900允许用户使用由用户配置的基本设置1910。 In particular, Bestcom Settings (best settings) process 1900 allows users to configure basic settings by the user 1910. 用户具有Do Not Disturb(不要打扰)状态的选项1920,它将所有呼入直接发送到语音邮件。 Options 1920 users have Do Not Disturb (do not disturb) state, it will send all incoming calls directly to voice mail. 在此例中,用户已经配置了将呼入转发至她的蜂窝电话1930的设置。 In this case, the user has configured the incoming call is forwarded to her cell phone set 1930. 只有当计算机被锁定时1940执行这个。 Only when the computer is locked 1940 to perform this. 其它设置是可能的,如在图19中所示。 Other settings are possible, as shown in FIG. 19. 例如,用户可以将所有呼叫转发至她的蜂窝电话。 For example, users can forward all calls to her cell phone. 另外,PC可以具有区别语音的连接的话筒,或者连接到PC的摄像机运行检测房间里其它人(除用户外)的脸部识别软件。 In addition, PC can have a microphone connected to the difference between voice or video camera connected to a PC running the detection of other people in the room (except for users outside) face recognition software. 如果PC检测到在房间里多于一人或者否则确定在房间里有除用户外的其它人(或者通过音频或者通过可视的方法),那么PC可以自动地配置设置,以将所有呼入发送到语音邮件。 If the PC detects more than one person in the room or otherwise determine there are other people in addition to outside users (either by audio or by visual means), then the PC can automatically configure the settings in the room, to send all incoming calls to Voice mail. 而且,设置可以包括“突破”列表,它允许来自某些人的呼叫获得通过。 Moreover, the setup could include "breakthrough" list, which allows calls from certain people get through. 例如,用户可能不想被打扰,除非呼入是来自管理者或配偶。 For example, a user may not want to be disturbed, unless the incoming call is from the manager or spouse.

Bestcom(最佳通信)环境505还允许设置的远程通知和修改。 Bestcom (Best Communications) environment 505 also allows remote notification and modify settings. 例如,用户可以通过电子邮件请求ET用户界面的当前设置。 For example, users can set up the current ET user interface requests by e-mail. 一旦收到,用户可决定修改这些设置。 Once received, the user may decide to modify these settings. 可以将所修改的设置电子邮件返回至ET用户界面并应用它们。 The modified settings can e-mail will be returned to the ET user interface and apply them.

已经为了说明和描述提供了本发明的前述描述。 It has been illustrated and described in order to provide the foregoing description of the invention. 不是想要穷举或者将本发明限制于所揭示的精确形式。 It is not intended to be exhaustive or to limit the invention to the precise form disclosed. 旨在不用本发明的这个详细描述来限制本发明的范围,而是由其所附的权利要求书来限制本发明。 It aims to do this in detail to limit the scope of the invention described in the present invention but by the appended claims to limit the invention.

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International ClassificationH04M1/2745, H04M1/253, G06F3/048, H04M1/247, H04M1/663, H04M1/57, H04M11/00, G06F13/00
Cooperative ClassificationH04M19/042, H04M3/42042, H04M2201/38, H04M2203/558, H04M3/42068, H04M1/274516, H04M1/27455, H04M1/2473, H04M1/2478, H04M2250/60, H04M1/2535, H04M1/663, H04M1/575, H04M1/576, G06F3/04842, H04M11/00, G06F3/0483, H04L65/604, H04L65/602
European ClassificationH04M1/57P, H04M1/2745C, H04M1/253W, H04M1/247N, H04M1/247C
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