CN102045466B - A kind of method realizing enterprise VOIP immediate - Google Patents
A kind of method realizing enterprise VOIP immediate Download PDFInfo
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- CN102045466B CN102045466B CN201010569638.9A CN201010569638A CN102045466B CN 102045466 B CN102045466 B CN 102045466B CN 201010569638 A CN201010569638 A CN 201010569638A CN 102045466 B CN102045466 B CN 102045466B
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Abstract
The invention discloses a kind of method realizing enterprise VOIP immediate, it is characterized in that comprising the steps: a) initializing set; B) user dials landline telephone, and server connects; C) server is to the further Dialed Digit Translation of user, and the addressable address stored with the service end making a call user by dialing information is corresponding, d) service end of user of making a call parses targeted customer's name information, sends it to destination address server; E) targeted customer's server receives information, and extracts corresponding extension number; F) and to targeted customer's client make a call and ask to send call request to the extension number of targeted customer simultaneously; G) client end response of now targeted customer, simultaneously point power ringing of targeted customer, user's second receives by client extension set that request sets up session or mention oneself and receives request and set up session.The method can realize video conference, fax in the mode that existing network phone is same, and is completely free.
Description
Technical field
The present invention relates to a kind of method realizing enterprise VOIP immediate, particularly relate to a kind of digital equivalent in the instant communicating method taking character as separator addressing.
Background technology
The communication modes that current most of user uses is all traditional telephone system, and traditional telephone system comprises telephone exchange, telephone set, telephone wire.User calls all to be needed to pay communication cost to operator, and especially for enterprise, these communication costs add a part of cost.
Along with the rise of VOIP technology, network phone system is approved by a lot of enterprise and is used, because it is relative to traditional telephone system, reduces certain cost.But software network telephone system also has its weak point, for Skype (one use very widely network telephone software), it can only realize software and dial landline telephone (or mobile phone), call between software and software.Call between software and software, VoP, by internet transmissions, can be accomplished free; Landline telephone (or mobile phone) dialed by software, separate due to the networking telephone and black phone, if put through, networking telephone business needs to pay certain expense to black phone operator, and user must pay certain expense (as: skype supplements with money) to networking telephone business; Skype cannot realize landline telephone and dial soft phone and landline telephone dials landline telephone.
Along with the development of network technology, the solution that continuous proposition is new, for the VOIP solution of Cisco, as: shown in Fig. 1 Cisco-voip, the hardware device of needs: router (Router), switch (Switch), telephone exchange (PBX), computer (PC), telephone set (Phone), netting twine, telephone wire.Computer is connected on switch by netting twine, and switch is connected on router by netting twine, and router uses its speech interface to be connected with PBX by telephone wire, and telephone set is connected on PBX by telephone wire.Implementation: for calling company B of first company, the self-defined prefix number of first company management person, when first company personnel first dials this prefix number before calling, PBX can hand to this VoP the router of first company, and the router of first company finds the router of the company B set in advance (call data transmitting procedure is as shown in Fig. 2 Cisco-viop process) by addressing.Soft end is not had in this cover solution, so soft phone and landline telephone, dialling mutually between soft phone and soft phone cannot be realized, can only accomplish to dial mutually between landline telephone freely, because prefix number is self-defining by enterprise network administrator, and the routing iinformation in the router of first, the company B of conversing mutually must be done unified planning by enterprise network administrator in advance, so the router outside planning cannot intercommunication with it.The prerequisite of this solution is that this Liang Ge company is necessary between general headquarters and branch in brief, and the PBX in this solution is necessary for high-end with specific speech interface, therefore needs very high cost, is not suitable in major part, small enterprise.
Along with the development of network hardware equipment, have in traditional VOIP solution and further developed, for the IPT solution of Cisco, as shown in Fig. 3 Cisco-IPT, the hardware device needed: router (Router), switch (Switch), call center (Call Manager) (speech payloads distributes extension to IP phone), IP phone (IP Telephone), computer (PC), netting twine.Computer is connected in IP phone by netting twine, and IP phone is connected on switch by netting twine, and Call Manager is connected on switch by netting twine, and switch is connected on router by netting twine.For calling company B of first company, call data transmitting procedure is as shown in Fig. 4 Cisco-IPT process, when the employee of first company calls out company B employee, first dial prefix number (the same with in Cisco VOIP solution of prefix number, also enterprise network administrator's predefined is needed), voice call data bag sends to switch, switch sends to CallManager, sent to the router of first company after CallManager deal with data by switch, the router of first company finds the router of company B by addressing.This solution instead of traditional telephone exchange with Call Manager, add soft end phone, but prerequisite needs the routing iinformation in the router of first, the company B of call mutually to do unified planning, so the router outside planning cannot intercommunication with it, namely want to accomplish that enterprise that free charge is conversed mutually must be the relation of general headquarters and branch, and the costs rather expensive of CallManager and IP phone, general medium-sized and small enterprises can't afford at all.
Summary of the invention
The present invention is directed to the proposition of above problem, and develop a kind of method realizing enterprise VOIP immediate.Can in the existing hardware environment of enterprise, the immediate method of this VOIP be utilized to carry out call communication.The technological means that the present invention adopts is as follows:
Realize a method for enterprise VOIP immediate, it is characterized in that comprising the steps:
A) initializing set: distribute extension to the voice interface card of server, distribute extension to user, user name is bound with extension; Setting digital equivalent in the addressable address of targeted customer, described addressable address by targeted customer's name, separator and destination address three part form, wherein targeted customer's name and destination address are separated by separator;
B) make a call user's off-hook, first the extension of own services device voice interface card is dialled, the user that now makes a call triggers dialing signal, be processed into the analog signal containing dialing information by telephone set and be sent to the PBX of the user that makes a call, the PBX of user of making a call can send call request according to internal port correspondence table to the client server that makes a call, and the response of the server of the user that now makes a call receives request simultaneously and connects; Then the user that makes a call then dials oneself extension, and the telephone set analog signal be processed into containing dialing information of the user that makes a call sends to the server of the user that makes a call;
C) voice interface card made a call on client server receives analog signal, and the client server that makes a call is decoded into digital signal the analog signal containing dialing information obtained; Server can convert corresponding packet to this digital signal, and server by the dialing information that can obtain of unpacking, and then obtains the specifying information of this user; The user that makes a call then dials the addressable address numeral being equivalent to targeted customer set, and the telephone set analog signal be processed into containing dialing information of the user that makes a call sends to the server of the user that makes a call; The server of user of now making a call is decoded into digital signal what obtain containing the analog signal of dialing information; The addressable address dialing information being equivalent to targeted customer is dialled by the user that the makes a call institute that the client server that makes a call obtains, and to be changed into the user that makes a call dial the addressable address packet of the targeted customer of digital correspondence;
D) make a call the server parses separator destination address below of user, i.e. targeted customer's server address, if this targeted customer's server address is legal and exist, the server of the user that makes a call just issues targeted customer's server address after separator voice request packet by network addressing;
E) when the server of targeted customer receives voice request packet, the targeted customer's name can unpacked before resolving separator, now the server of targeted customer can judge whether this targeted customer's name exists, if existed, the server of targeted customer can extract corresponding extension number;
And send call request by the PBX of targeted customer to the extension number of targeted customer to the request of making a call of the client of targeted customer f) simultaneously;
G) client end response of now targeted customer, simultaneously point power ringing of targeted customer, user's second can receive by client extension set that request set up session or mention oneself and receive request and set up session.
Dialing in described step b is push-button dialing or phonetic dialing.
Separator in described step b refers to the symbol for distinguishing user name and destination address, the symbol that namely separator is dissimilar with destination address with user name or not identical; Described destination address indicates the position of targeted customer's server, can be IP address, domain name or host name.
The present invention oneself can define the numeral oneself liked to be equivalent to the addressable address of targeted customer, and greatly reduces the length of dialing, makes user convenient; By the present invention, enterprise can accomplish that landline telephone dials landline telephone free, saves fund to enterprise; Traditional VOIP is a large server cluster, and all user profile all stores on server cluster, and the present invention is distributed to each enterprise or third-party operator server, reduces the bearing capacity of server, also reduces the cost of server; Utilize the present invention, video conference, fax can be realized in the same way, and be completely free.
The present invention compares have the following advantages with traditional telephone system, Skype, Cisco VOIP solution, Cisco's IPT solution:
Wherein: the field in form is explained as follows:
Always-and point: the enterprise that representative is conversed mutually is general headquarters and branch.
Always non--point: the enterprise that representative is conversed mutually is separate enterprise.
Gu Gu-: represent that landline telephone dials landline telephone.
Gu-soft: represent that landline telephone dials soft phone.
Soft-soft: to represent that soft phone dials soft phone.
Gu soft-: represent that soft phone dials landline telephone.
Low: to represent that cost is very cheap.
High: to represent expensive.
0: expression expense is 0, i.e. cost free.
×: represent and cannot realize.
Accompanying drawing explanation
Fig. 1 is the system configuration schematic diagram of prior art Cisco-voip;
Fig. 2 is the call data transmitting procedure schematic diagram of system shown in Figure 1;
Fig. 3 is the system configuration schematic diagram of prior art Cisco-IPT;
Fig. 4 is the call data transmitting procedure schematic diagram of system shown in Figure 3;
Fig. 5 is the call flow diagram in the method for the invention embodiment;
Fig. 6 is the system configuration schematic diagram in the method for the invention embodiment;
Fig. 7 is the data transmission procedure schematic diagram in the method for the invention embodiment.
Embodiment
Hardware environment is made up of telephone exchange (PBX), server (Server), switch (PBX), router (Router), voice interface card, computer (PC), telephone set (Phone), netting twine and telephone wire.Signal wiring situation is as shown in the deployment of Fig. 6 enterprise: computer is linked on switch by netting twine, voice interface card is connected on server, server is connected with PBX telephone wire by the interface of voice interface card, telephone set is connected on PBX by telephone wire, server is connected on switch by netting twine, and switch is connected on router by netting twine.
Service end major function: leading subscriber, receive voice interface card VoP, (this technology is technology conventional in prior art, does not therefore do too much description here to forward VoP.)。Client major function: set digital equivalent on landline telephone in spcial character as separator addressing communication modes, dialing, reply, hang up.
Be described the method for the invention for user's second of user's first of A company calling B company below, A, B company needs to configure by above-mentioned hardware environment.Here destination address adopts the domain name of company as destination address; Suppose that the domain name of A company is: example-A.com (also can adopt server address as destination address, such as: 192.168.1.10), the user that the network manager of A company distributes to user's first is called: jia, then his addressable address is: jia@example-A.com (separator symbolization@here, can adopt when usually arranging in QWERTY keyboard except letter and number key can pound out come character as: ~! @# $ % ^ & * ()? |, { } " ' /+" " < >:; Deng); The domain name of B company is: the user that the network manager of example-B.com, B company distributes to user's second is called: yi, then his addressable address is: yi example-B.com.
Wherein: telephone set (Phone): the dialing information of user with change into analog signal by the sound that receiver gathers and forward; The analog signal received is changed into sound and is play by receiver.Telephone exchange (PBX): distribute extension; Receive (forwarding) analog signal or digital signal; Voice interface card: receive and Analog signals or digital signal.Server (Server): receiving digital signals, and digital signal is broken into packet; Handle packet; Processing data packets is become digital signal and sends.Switch (Switch): receive forwarding data bag.Router (Router): packet is sent in network by Route Selection.
Telephone exchange (PBX): be the dial exchange that computer continues by program control prepared in advance, full name stored program controlled telephone exch.SPC telephone exchange is made up of hardware and software: hardware comprises speech channel part, control section and input/output section.Software comprises program part and data division.The present invention is to the not special requirement of telephone exchange, and general telephone exchange can meet.Server (Server): in local area network (LAN), a kind of runs administrative software to control the computer conducted interviews to network or Internet resources (disc driver, printer etc.), and can resource be provided to make it just as work station for the computer on network operate.The present invention needs voice interface card to be connected with server, and the kind of interface of voice interface card is various, so server only needs the interface with voice interface card pairing.Such as: if voice interface card is pci interface, the integrated pci card groove of server is so just needed; If voice interface card is PCI-E interface, so server needs integrated PCI-E draw-in groove; If voice interface card is USB interface, so server needs integrated USB interface (this technology is also technology conventional in prior art, does not therefore do too much description here.)。Switch (Switch): the aggregate of traffic bogey, switching stage, control and signaling equipment and other functional units on network node.Exchange function the request of subscriber's line, telecommunication circuit and (or) other functional unit unique users that will interconnect is coupled together.The present invention is to switch not requirement, and all switches can meet.Router (Router): the equipment connecting each local area network (LAN), wide area network in internet, it can automatically be selected according to the situation of channel and set route, with optimal path, sends the equipment of signal by tandem.The present invention is to switch not requirement, and all routers can meet.Voice interface card: containing speech interface for the treatment of the board of analog signal or digital signal or equipment.
After signal wiring is complete, PBX can detect the equipment in connection, can be set the extension number of phone, voice interface card by PBX management.
A) initializing set:
A company PBX sets: the extension that network manager first distributes to the voice interface card of server by PBX management is: 100; The extension distributing to user's first is: 601.
B company PBX sets: the extension that network manager first distributes to the voice interface card of server by PBX management is: 200; The extension distributing to user's first is: 801.
Service end initializing set:
A company service end sets: network manager adds user's first and is in company service end: jia also binds its extension (i.e. telephone number information) and is: 601.
B company service end sets: network manager adds user's second and is in company service end: yi also binds its extension and is: 801.
Client initialization sets:
A corporate user first uses user name by client: jia logs in A corporate server, by setting numeral 1 in client software, (this numeral is as self-defined numeral, figure place is fixed by user oneself) be equivalent to: yi@example-B.com (addressable address of B corporate user second), this setting can be synchronized to server simultaneously, and server can store this setting.After initializing set completes, user just can realize calling specific as follows:
B) user's first off-hook, first the extension of A corporate server voice interface card is dialled: 100, now user's first triggers dialing (can push-button dialing or phonetic dialing) signal, be processed into by telephone set that (telephone set is different, the mode of process is also different, such as have plenty of and encoded by DTMF, have plenty of and encoded by FSK ...) analog signal containing dialing information be sent to the PBX of A company, the PBX of A company can send call request according to internal port correspondence table to target terminal, the now server response of A company receives request simultaneously and connects, then user's first then dials the extension 601 of oneself, and the telephone set analog signal be processed into containing dialing information of user's first sends to the server of A company.
C) voice interface card on A corporate server receives analog signal, and A corporate server is decoded into digital signal by DTMF or FSK or other code encoding/decoding modes (code encoding/decoding mode depends on the setting of telephone set and PBX) the analog signal containing dialing information obtained; Server can convert corresponding packet to changing digital signal, the dialing information [601] that server can obtain by unpacking and then obtain the specifying information of this user.User's first then dials the numeral 1 set, and the telephone set analog signal be processed into containing dialing information of user's first sends to the server of A company (this sentence belongs to step b, and for the ease of understanding, feature is in steps d); Now the server of A company is decoded into digital signal (this sentence belongs to step c, and for the ease of understanding, feature is in steps d) by DTMF or FSK or other code encoding/decoding modes the analog signal containing dialing information obtained; Server can convert corresponding packet to this digital signal, the dialing information [1] that server can obtain by unpacking, and converts by the numeral 1 that service end sets the packet that addressable address of equal value is yi@example-B.com to.
D) the server parses character@server address below of A company: example-B.com, if this server address is legal and exist, the server of A company just issues server address after character@voice request packet by DNS (name server) addressing: example-B.com (server address of B company).
E) when the service end of B company receives voice request packet, the user name can unpacked before resolving character: yi, now B company service end can judge whether this user name yi exists, if existed, the service end of B company can extract corresponding extension number: 801;
And send call request by PBX to 801 to the request of making a call of the client of user's second f) simultaneously.
G) client end response of now user's second, simultaneously 801 points of power ringings, user's second can receive request by client and set up session, and the extension set also can mentioning oneself receives request and sets up session.The above example of (this calling procedure is as shown in Fig. 5 enterprise call flow process) (speech data transmission is within hardware as shown in Fig. 7 enterprise hardware transmission flow) illustrates for landline telephone calling landline telephone (or PC), also can save step b simultaneously, directly call out landline telephone (or PC) with PC; Make a call with PC, do not need to receive analog signal, directly enter steps d, now 1 in steps d does not extract from packet, but server is by obtaining the numeral [1] of user's input, being converted into by service end with spcial character is the packet of decollator (yi@example-B.com); Following step is constant.
The above; be only the present invention's preferably embodiment; but protection scope of the present invention is not limited thereto; anyly be familiar with those skilled in the art in the technical scope that the present invention discloses; be equal to according to technical scheme of the present invention and inventive concept thereof and replace or change, all should be encompassed within protection scope of the present invention.
Claims (3)
1. realize a method for enterprise VOIP immediate, it is characterized in that comprising the steps:
A) initializing set: distribute extension to the voice interface card of server, distribute extension to user, user name is bound with extension; Setting digital equivalent in the addressable address of targeted customer, described addressable address by targeted customer's name, separator and destination address three part form, wherein targeted customer's name and destination address are separated by separator;
B) make a call user's off-hook, first the extension of own services device voice interface card is dialled, the user that now makes a call triggers dialing signal, be processed into the analog signal containing dialing information by telephone set and be sent to the PBX of the user that makes a call, the PBX of user of making a call can send call request according to internal port correspondence table to the client server that makes a call, and the response of the server of the user that now makes a call receives request simultaneously and connects; Then the user that makes a call then dials oneself extension, and the telephone set analog signal be processed into containing dialing information of the user that makes a call sends to the server of the user that makes a call;
C) voice interface card made a call on client server receives analog signal, and the client server that makes a call is decoded into digital signal the analog signal containing dialing information obtained; Server can convert corresponding packet to this digital signal, and server by the dialing information that can obtain of unpacking, and then obtains the specifying information of this user; The user that makes a call then dials the addressable address numeral being equivalent to targeted customer set, and the telephone set analog signal be processed into containing dialing information of the user that makes a call sends to the server of the user that makes a call; The server of user of now making a call is decoded into digital signal what obtain containing the analog signal of dialing information; The addressable address dialing information being equivalent to targeted customer is dialled by the user that the makes a call institute that the client server that makes a call obtains, and to be changed into the user that makes a call dial the addressable address packet of the targeted customer of digital correspondence;
D) make a call the server parses separator destination address below of user, i.e. targeted customer's server address, if this targeted customer's server address is legal and exist, the server of the user that makes a call just issues targeted customer's server address after separator voice request packet by network addressing;
E) when the server of targeted customer receives voice request packet, the targeted customer's name can unpacked before resolving separator, now the server of targeted customer can judge whether this targeted customer's name exists, if existed, the server of targeted customer can extract corresponding extension number;
And send call request by the PBX of targeted customer to the extension number of targeted customer to the request of making a call of the client of targeted customer f) simultaneously;
G) client end response of now targeted customer, simultaneously point power ringing of targeted customer, user's second can receive by client extension set that request set up session or mention oneself and receive request and set up session.
2. a kind of method realizing enterprise VOIP immediate according to claim 1, is characterized in that the dialing in described step b is push-button dialing or phonetic dialing.
3. a kind of method realizing enterprise VOIP immediate according to claim 1, the separator that it is characterized in that in described step b refers to the symbol for distinguishing user name and destination address, the symbol that namely separator is dissimilar with destination address with user name or not identical; Described destination address indicates the position of targeted customer's server, can be IP address, domain name or host name.
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| CN103179553B (en) * | 2011-12-21 | 2016-09-07 | 华为终端有限公司 | Method, handset, pedestal and the communication system of handset title change |
| TWI513269B (en) * | 2012-09-06 | 2015-12-11 | Nen Fu Huang | Communication method and system thereof |
| CN103813036B (en) * | 2014-02-21 | 2015-01-14 | 广东绿瘦健康信息咨询有限公司 | Communication connection allocation method and system thereof |
| US20160149959A1 (en) * | 2014-11-26 | 2016-05-26 | Microsoft Technology Licensing, Llc | Controlling a PBX Phone Call Via a Client Application |
| CN105791610A (en) * | 2016-04-18 | 2016-07-20 | Ubiix有限公司 | Enterprise instant voice communication method, device and applied electronic equipment |
| CN106161454B (en) * | 2016-07-25 | 2019-05-10 | 大连天亿软件有限公司 | A kind of immediate method of VOIP |
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