CN102013060A - 资产变动项目管理的方法和系统 - Google Patents

资产变动项目管理的方法和系统 Download PDF

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CN102013060A
CN102013060A CN2010106083194A CN201010608319A CN102013060A CN 102013060 A CN102013060 A CN 102013060A CN 2010106083194 A CN2010106083194 A CN 2010106083194A CN 201010608319 A CN201010608319 A CN 201010608319A CN 102013060 A CN102013060 A CN 102013060A
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S·托马斯
M·伍德芬
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COLDWELL MERGER AND ACQUISITION Co Ltd
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Abstract

本发明的方法和系统提供资产变动项目管理的改进方法。从不同的来源将信息收集到一个集中的计算机管理的数据库。随后，与该计算机管理的数据库通过电子技术相连接的资产就受到监控。如果资产发生了变动，与变动有关的信息就会在变动发生的过程中，实时地输入到计算机管理的数据库中。输入到计算机管理的数据库中的信息可用于对资产变动进行管理。

Description

资产变动项目管理的方法和系统
本非临时性专利申请要求基于较早的美国临时专利申请的优先权，其序列号为60/342,031，以肖恩·托马斯(Shawn Thomas)，格里高利·格雷(Gregory Gray)，迈克尔·伍德芬(Michael Woodfin)，华纳·米泽尔(Warner Mizell)及布莱恩·托马斯(Brian Thomas)的名义于2001年12月8日提交，题目是“对技术相关性资源进行调配，跟踪及管理的方法和系统”。
本案是基于申请日为2002年12月18日、申请号为02825256.X(PCT/US2002/040601)、发明名称为“资产变动项目管理的方法和系统”的专利申请的分案申请。
技术领域
一般地，本发明涉及资产变动项目管理的一种改进方法和系统。更特别地，本发明提供了一种方法将信息收集到一个计算机管理的数据库中。
背景技术
将信息收集到一个计算机管理的数据库中。随后，与该计算机管理的数据库通过电子技术相连接的资产就受到监控。如果资产发生了变动，与变动有关的信息就会在变动发生的过程中，实时地输入到计算机管理的数据库中。输入到计算机管理的数据库中的信息可用于管理资产变动。
当大型企业对其信息技术资源进行管理时，这项任务常常会令人心怯。企业中的每一个用户都要求最新式的硬件设备。这个事实，加上如个人数字助理(PDA)，移动电话，便携式电脑的新硬件设备的广泛使用，使得当跟踪这些设备时产生出大量的问题。这也使得人们难于确定某个设备的变动是否进行得高效而且合适，这些变动例如对该设备的安装、移位、处置或维护。而且，对资产变动进行管理的过程变得极为复杂。
在许多情况下，这些处理工作都是以手工方式进行跟踪的。例如，当一名技师完成了一项资产变动工作，他将以手工方式或者数字化方式记录有关这项工作的信息。随后，他会回到自己的办公室，在那里他会将信息记录到手写的日志中，或者本地的计算机数据库中。另外的选择是，这些信息可通过电子邮件调入或发送到数据中心库。无论如何，在资产变动这一事件发生的时间与信息被记录到数据中心库的时间之间有明显的延迟。原有技术更深一层的局限在于，由技师收集的信息或者收集得不准确，或者向数据中心库传送得不准确。上述局限的结果就是，信息不能用于实时地管理资产变动。因此，有必要开发针对资产变动项目管理的改进方法和系统。
发明内容
本发明针对如下的需求：对于资产变动项目管理的改进方法和系统。本发明的方法和系统提供有关资产变动项目管理的改进技术。有关于企业资产的信息从不同的渠道收集到计算机管理的数据库中。随后，与该计算机管理的数据库通过电子技术相连接的资产就得到监控。如果资产发生了变动，与变动有关的信息就会在变动发生的过程中，实时地输入到计算机管理的数据库中。输入到计算机管理的数据库中的信息可用于管理资产变动。
附图说明
下面以参考附图的形式描述本发明，在附图中显示了本发明的重要实施例并将附图以参考的形式并入本文，其中：
图1说明了资产变动项目管理的优选方法；
图2中在屏幕上显示了用户可得到的报告类型；
图3中在屏幕上显示了按位置选定的管理状态报告内容；
图4中在屏幕上显示了按分组选定的管理状态报告内容；
图5说明了资产变动项目管理的优选系统。
具体实施方式
这里特别参考当前优选的实施例对本发明申请中的多个革新性观点进行说明。然而很显然，这些实施例只是为本文中革新性观点的多种优越性提供了几个实例。通常，在本发明申请中的陈述并不必然地限定任何一项所要求的发明。而且，某些陈述可适用于某些革新性性能，但并不一定适用于其它性能。
图1中说明了资产变动项目管理方法的优选实施例的工作流程。该方法的第一步是产生一个计算机管理的数据库101。计算机管理的数据库101将包括关于企业所拥有的资产的真实信息。例如，该计算机管理的数据库101可为关系型数据库。另外，数据库可位于距离资产变动的位置较远的地方。在计算机管理的数据库中包含的信息可包括如下内容：如资产所有权信息，使用信息，用户信息，遗留资产信息，新资产信息，软件应用程序信息，财政信息，地点信息，事件历史信息及物流信息。数据库可包括如台式计算机、便携式计算机、手持式计算机、打印机、扫描仪、网络设备及存储设备的这些资产的信息。所有资产均通过电子技术与计算机管理的数据库101相连接。
一旦建立了详细、全面的计算机管理的数据库，与计算机管理的数据库101通过电子技术相连接的资产就受到监控，以确定是否发生了资产变动。资产变动可能是下列情形之一，如资产安装、资产重新安放、资产处置或资产维护工作。来自资产变动102的信息可通过如互联网或局域网向计算机管理的数据库101发送。另外，也可通过安全、加密的方式进行发送。
在发生资产变动102之后，与资产变动相关的信息通过电子技术向计算机管理的数据库101发送，由此，变动信息103实时地输入到计算机管理的数据库101中。向计算机管理的数据库101发送信息与资产变动102一同发生，并作为资产变动102的一部分。通过瞬时并且同时地将变动信息103输入到计算机管理的数据库101中，就避免了对数据库更新的任何延迟。其后，在计算机管理的数据库中的信息可用于对资产变动工作104的管理。可作为上述的管理工作一部分的工作种类包括，如安装管理、重新安放管理、租借管理、异常管理、日程安排管理、工作流程管理及资源管理。另外，可生成报告以辅助项目管理工作。报告可包括，如按位置选定的状态的报告、按分组选定的状态的报告、按地点选定的硬件组合的报告、用户软件的报告、按分组选定的仓库状态的报告、技术状态的报告、资产核对的报告、资产处置的报告和用户满意度调查的报告。
图2中在屏幕上显示了用户可得到的报告类型。典型的报告可包括：按位置选定的状态的报告，其提供了按地点选定的工作的全面总结；按分组选定的状态的报告，其提供了按日程分组选定的总结性信息；按地点选定的硬件组合的报告，其总结了按地点选定的硬件概况或整个企业的硬件概况；用户详细软件的报告，其对按地点、日程分组或部门选定的用户的软件进行了总结；按分组选定的仓库状态的报告，其提供了关于调配前工作的总结和详细信息；技术状态的报告，其提供了有关安装、质量控制和时效性的总结和详细信息；资产核对的报告，其提供了已移动且安装的资产按地点或日程分组选定的细节；资产处置的报告，其包括了将要移动的遗留资产按地点或日程分组选定的细节；及用户调查的报告，其提供关于用户目前的资产及新资产的总结和细节信息。由于计算机管理的数据库101中的信息是实时更新的，所有信息和所有报告在任何时候都是最新的，而且是精确的。
图3中在屏幕上显示了按位置选定的管理状态报告的内容。在屏幕上提供了如下信息的综合管理概述，如调查完成的时间，资产的计数，已开始的安装的数目，已完成的安装的数目，已完成的质量控制的数目及已完成的质量控制随访的数目，上述各项均按位置选定。
图4中在屏幕上显示了按分组选定的管理状态报告的内容。在屏幕上提供了如下信息，如安装的预定日期，按日程预定的单位，已完成的安装的数目，已开始的安装的数目，已记录的序列号的数目，已完成的备份的数目，上述各项均按分组选定。
图5说明了资产变动项目管理系统的优选实施例。一系列的资产501、502、503及504与计算机管理的数据库500相连。每一项资产501、502、503及504均通过电子技术511、512、513及514与计算机管理的数据库500相连接。计算机管理的数据库500可位于距离资产501、502、503及504很远的地方。如果这样，可通过互联网或局域网从计算机管理的数据库500向资产501、502、503及504传输信息。另外，在资产501、502、503和504之间的信息传输可通过安全、加密的方式实现。资产501、502、503和504可为如台式计算机，便携式计算机，手持式计算机，打印机，扫描仪，网络设备及存储设备的这些资产。
该系统提供了监控资产501、502、503及504变动的方法。资产变动可包括资产安装、资产重新安放、资产维护工作或资产处置。当发生资产变动时，系统提供一种方法，在资产变动的同时，将有关变动的新信息输入到计算机管理的数据库500中。在计算机管理的数据库500中的信息持续而且同步地进行更新。
由于计算机管理的数据库500中的信息是实时的、最新的、而且能反映当前的情况，在数据库中的信息可用于对资产变动工作的管理。使用在计算机管理的数据库500中的信息可完成的管理工作的种类可包括如下工作，例如安装管理、重新安放管理、租借管理、异常管理、日程安排管理、工作流程管理及资源管理。另外，在计算机管理的数据库500中的信息可用于生成报告，例如按位置选定的状态的报告，按分组选定的状态的报告，按地点选定的硬件组合的报告，用户软件的报告，按分组选定的仓库状态的报告，技术状态的报告，资产核对的报告，资产处置的报告及用户调查的报告。

Claims (18)

1.一种方法，包括：
接收指示与资产变动项目相关的电子设备资产的变动事件执行的通信，所述变动事件包括以下至少一者：电子设备资产安装、电子设备资产重新安放、电子设备资产维护或电子设备资产处置，其中从所述电子设备资产接收所述通信与所述变动事件执行同时；
在计算机管理的数据库中更新所存储的与所述资产变动项目相关的资产变动项目管理信息；以及
基于所更新的和存储的与所述资产变动项目相关的资产变动项目管理信息生成报告，所述报告识别资产变动项目安排及完成信息。
2.根据权利要求1所述的方法，其中接收所述通信包括接收包括以下至少一者的通信：用户信息、遗留资产信息、新资产信息、软件应用信息、财政信息、地点信息、事件历史信息、物流信息、所有权信息或使用信息。
3.根据权利要求1所述的方法，其中接收所述指示变动事件执行的通信包括接收指示涉及以下至少一者的变动事件执行的通信：台式计算机、便携式计算机、手持式计算机、打印机、扫描仪、网络设备或存储设备。
4.根据权利要求1所述的方法，其中接收所述通信包括通过互联网接收所述通信。
5.根据权利要求1所述的方法，其中接收所述通信包括通过局域网接收所述通信。
6.根据权利要求1所述的方法，其中接收所述通信包括通过安全、加密的传送方式接收所述通信。
7.根据权利要求1所述的方法，进一步包括利用管理工作来管理所述资产变动项目，所述管理工作包括以下至少一者：安装管理、重新安放管理、租借管理、异常管理、日程安排管理、工作流程管理或资源管理。
8.根据权利要求1所述的方法，其中基于所更新的和存储的资产变动项目管理信息生成所述报告包括生成以下至少一者：按位置的状态的报告、按分组的状态的报告、按地点的硬件组合的报告、用户软件的报告、按分组的仓库状态的报告、技术状态的报告、资产核对的报告、资产处置的报告或用户调查的报告。
9.一种计算设备，包括：
处理器；以及
包括指令的计算机可读存储介质，所述指令在所述处理器的影响下执行以下方法，包括：
接收指示用于所述多个电子设备资产的至少一者的变动事件执行的通信，所述变动事件与资产变动项目相关，并且所述变动事件包括以下至少一者：电子设备资产安装、电子设备资产重新安放、电子设备资产维护或电子设备资产处置，其中从所述多个电子设备资产的至少一者接收所述通信与所述变动事件执行同时；
更新所存储的与所述资产变动项目相关的资产变动项目管理信息；以及
基于所更新的和存储的与所述资产变动项目相关的资产变动项目管理信息生成报告。
10.根据权利要求9所述的计算设备，其中接收所述通信包括接收包括以下至少一者的通信：用户信息、遗留资产信息、新资产信息、软件应用信息、财政信息、地点信息、事件历史信息、物流信息、所有权信息或使用信息。
11.根据权利要求9所述的计算设备，其中接收所述指示变动事件执行的通信包括接收指示涉及以下至少一者的变动事件执行的通信：台式计算机、便携式计算机、手持式计算机、打印机、扫描仪、网络设备或存储设备。
12.根据权利要求9所述的计算设备，其中接收所述通信包括通过互联网接收所述通信。
13.根据权利要求9所述的计算设备，其中接收所述通信包括通过局域网接收所述通信。
14.根据权利要求9所述的计算设备，其中接收所述通信包括通过安全、加密的传送方式接收所述通信。
15.根据权利要求9所述的计算设备，其中基于所更新的和存储的资产变动项目管理信息生成所述报告包括生成以下至少一者：按位置的状态的报告、按分组的状态的报告、按地点的硬件组合的报告、用户软件的报告、按分组的仓库状态的报告、技术状态的报告、资产核对的报告、资产处置的报告或用户调查的报告。
16.一种方法，包括：
接收指示用于多个信息技术硬件资产的至少一者的变动项目执行的资产特定变动相关信息，所述变动项目包括以下至少一者：资产安装、资产重新安放、资产维护或资产处置，其中从所述多个信息技术硬件资产的至少一者接收所述资产特定变动相关信息与所述变动项目执行同时；
更新存储在数据库中的、用于所述多个信息技术硬件资产的至少一者的资产信息，以包括所接收的资产特定变动相关信息；以及
处理存储在所述数据库中的所述资产信息和所述变动相关信息，从而通过生成报告来管理所述变动的完成，所述报告用于总结变动项目状态和识别所述变动项目完成的例外情况。
17.一种方法，包括：
生成基于网页的信息储存库，用于存储与多个网络互连的计算机管理的资产相关的说明；以及
使用所述储存库来促进用于所述多个网络互连的计算机管理的资产中的一个或多个的变动事件，所述变动事件包括以下至少一者：资产安装、资产重新安放、资产维护或资产处置，其中使用包括：
在所述储存库中存储与完成所述变动事件所采取的行动相关的信息，其中从所述多个网络互连的计算机管理的资产的一个或多个接收所述信息并且存储在所述存储库中与完成所述变动事件所采取的行动同时；以及
根据所述储存库中存储的信息产生基于网页的报告，所述报告与所述变动事件的安排和所述变动事件的完成状态相关。
18.一种方法，包括：
生成计算机管理的数据库，所述计算机管理的数据库配置为存储与网络互连的信息技术硬件资产相关的信息，其中所述硬件资产包括一个或多个台式计算机、便携式计算机、手持式计算机、网络设备或存储设备，并且其中所存储的信息为每个网络互连的硬件资产指定所述硬件资产的使用者的唯一识别、所述硬件资产的识别、所述硬件资产的变动安排的识别或所述硬件资产上的用户软件应用信息的识别；
监控所述硬件资产的变动，所述变动包括以下至少一者：硬件资产安装、硬件资产重新安放、硬件资产维护或硬件资产处置；
在一个或多个所述变动的执行过程中，通过所述网络从所述硬件资产向所述计算机管理的数据库传送通信而在实时的基础上更新所述计算机管理的数据库中存储的信息，从而考虑由所述一个或多个变动引起的变化；以及
基于所述计算机管理的数据库中所更新的和存储的信息生成资产变动项目管理器使用的报告，所述报告识别所述变动中涉及的硬件资产、所述变动的安排和所述变动的完成状态，并且对于所述变动项目中每个被识别的硬件资产，允许资产变动项目经理浏览所述硬件资产使用者的识别和所述硬件资产上的用户软件应用信息的识别。
用于向网络传送所述指示和所述无线电帧的装置。
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