CA2335128A1 - Automatic routing and information system for mobile telephonic services - Google Patents

Automatic routing and information system for mobile telephonic services Download PDF

Info

Publication number
CA2335128A1
CA2335128A1 CA002335128A CA2335128A CA2335128A1 CA 2335128 A1 CA2335128 A1 CA 2335128A1 CA 002335128 A CA002335128 A CA 002335128A CA 2335128 A CA2335128 A CA 2335128A CA 2335128 A1 CA2335128 A1 CA 2335128A1
Authority
CA
Canada
Prior art keywords
location
service
caller
telephone
client
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002335128A
Other languages
French (fr)
Other versions
CA2335128C (en
Inventor
James D. Shaffer
George G. Moore
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Targus Information Corp
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=22280416&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=CA2335128(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Individual filed Critical Individual
Publication of CA2335128A1 publication Critical patent/CA2335128A1/en
Application granted granted Critical
Publication of CA2335128C publication Critical patent/CA2335128C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/029—Location-based management or tracking services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H04M3/42306—Number translation services, e.g. premium-rate, freephone or vanity number services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/64—Distributing or queueing
    • H04Q3/66—Traffic distributors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/64—Distributing or queueing
    • H04Q3/66—Traffic distributors
    • H04Q3/665—Circuit arrangements therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/15—Information service where the information is dependent on the location of the subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/30—Determination of the location of a subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42093—Notifying the calling party of information on the called or connected party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42348—Location-based services which utilize the location information of a target
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091—CLI, identification of calling line
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13095—PIN / Access code, authentication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13097—Numbering, addressing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13109—Initializing, personal profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13141—Hunting for free outlet, circuit or channel
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13352—Self-routing networks, real-time routing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13353—Routing table, map memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1337—Operator, emergency services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13376—Information service, downloading of information, 0800/0900 services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13377—Recorded announcement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13378—Speech recognition, speech analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13405—Dual frequency signaling, DTMF
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13541—Indexing scheme relating to selecting arrangements in general and for multiplex systems routing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13547—Indexing scheme relating to selecting arrangements in general and for multiplex systems subscriber, e.g. profile, database, database access
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/20—Manipulation of established connections
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99943—Generating database or data structure, e.g. via user interface

Abstract

A system and method for automatically and seamlessly routing mobile telephone calls across a telephone network. The system includes a telephone network interface box, a computer, and a client file. The client file has a plurality of records having a spatial key and a client telephone number. One embodiment (1500) of the system utilizes a spatial coordinate (1502) of an instantaneous location of a caller's mobile telephone as an input to a real-time process (1510) which identifies one or more client service locations (1460) from the client file corresponding to the location of the caller's telephone (110).

Claims (30)

1. A real-time method of identifying client service areas spatially containing an instantaneous location of a caller telephone for use in a telephone network call processing system, the method comprising:
providing a file of client service areas of substantially any desired shape and size, wherein each service area is geographically indexed by spatial coordinate windows, and wherein each service area is associated with a service location;
obtaining a caller spatial coordinate corresponding to an instantaneous location of a caller telephone;
indexing the caller spatial coordinate in a spatial coordinate window index of the client service areas file to generate a potential list of at least one service location whose service area potentially contains the location corresponding to the caller spatial coordinate;

determining which service areas include the location corresponding to the caller spatial coordinate; and generating a list of service locations whose service areas contain the location corresponding to the caller spatial coordinate.
2. The method defined in Claim 1, wherein the determining step utilizes the spatial coordinate of the instantaneous location of the caller telephone and the spatial definition of the client service areas in the potential list.
3. The method defined in Claim 1, additionally comprising determining a distance from the instantaneous location of the caller telephone to the service location.
4. The method defined in Claim 3, additionally comprising sorting the list of service locations whose service areas contain the instantaneous location of the caller telephone by ascending distance.
5. A telephone network call processing system for real-time determination of client service areas that spatially contain an instantaneous location of a mobile caller telephone, the system comprising:
a file of client service areas of substantially any desired shape and size, wherein each service area is geographically indexed by spatial coordinate windows, and wherein each service area is associated with a service location;
call decoding hardware capable of obtaining a caller spatial coordinate corresponding to an instantaneous location of a mobile caller telephone;
an initial service area fist function capable of indexing the caller spatial coordinate in a spatial coordinate window index of the client service areas file to generate a potential list of at least one service location whose service area potentially contains the location corresponding to the caller spatial coordinate; and a caller location inside service area extremes function capable of determining which client service areas include the location corresponding to the caller spatial coordinate and generating a list of service locations whose service areas contain the location corresponding to the caller spatial coordinate.
6. The system defined in Claim 5, wherein the caller location inside service area extremes function utilizes the spatial coordinate of the instantaneous location of the caller telephone and the spatial definition of the client service areas in the potential list.
7. The system defined in Claim 5, additionally comprising a process for determining a distance from the instantaneous location of the caller telephone to the service location.
8. The system defined in Claim 7, additionally comprising a process for sorting the list of service locations whose service areas contain the instantaneous location of the caller telephone by ascending distance.
9. A telephone network call processing system comprising:
a call decoding module capable of receiving a dialed number and a caller spatial coordinate corresponding to an instantaneous location of a mobile caller telephone;
a real-time processing module responsive to the dialed number and the caller spatial coordinate for providing client service information corresponding to a selected service location, wherein the service location is provided if the caller spatial coordinate is included in a service area having a client defined geographic configuration of substantially any desired shape and size; and an outbound calling module for transmitting the provided client service information to the telephone network.
10. The system defined in Claim 9, additionally comprising a plurality of client service location files.
11. The system defined in Claim 10, wherein the real-time processing module utilizes the dialed number to select one of the client service location files corresponding to a client identified by the dialed number.
12. The system defined in Claim 10, wherein one of the client service location files comprises a plurality of records, each record having a client service location identification (ID) a telephone number, and a boundary description of the service area for the service location.
13. The system defined in Claim 12, wherein the boundary description of a polygonal service area comprises each vertex of a polygon.
14. The system defined in Claim 12, wherein the boundary description of a radius.defined service area comprises a center point and a radius.
15. The system defined in Claim 9, wherein the caller telephone comprises a mobile cellular telephone.
16. The system defined in Claim 9, wherein the caller telephone comprises a mobile personal communications system telephone.
17. The system defined in Claim 9, wherein the client service information comprises routing information so as to allow the call to be routed to the selected client service location.
18. The system defined in Claim 9, additionally comprising a voice response unit, wherein the voice response unit facilitates providing the client service information corresponding to the selected client service location to the telephone network.
19. The system defined in Claim 9, wherein the client service information comprises an identification (ID) corresponding to the selected client service location.
20. A real-time method of call processing for use in a mobile telephone network, the method comprising:

receiving a dialed telephone number and a caller spatial coordinate corresponding to an instantaneous location of a mobile caller telephone;

providing client service information corresponding to a selected service location in response to the dialed telephone number and the caller spatial coordinate, wherein the service location is selected if the caller spatial coordinate is included in a service area having a client-defined geographic configuration of substantially any desired shape and size; and transmitting the provided client service information to the telephone network.
21. The method defined in Claim 20, additionally comprising supplying a plurality of client service location files.
22. The method defined in Claim 21, wherein providing the client service information utilizes the dialed telephone number to select one of the client service location files corresponding to a client identified by the dialed telephone number.
23. The method defined in Claim 21, wherein one of the client service location files comprises a plurality of records, each record having a client service location identification (ID) a telephone number, and a boundary description of the service area for the service location.
24. The method defined in Claim 23, wherein the boundary description of a polygonal service area comprises each vertex of a polygon.
25. The method defined in Claim 23, wherein the boundary description of a radius-defined service area comprises a center point and a radius.
26. The method defined in Claim 20, wherein the caller telephone comprises a cellular telephone.
27. The method defined in Claim 20, wherein the caller telephone comprises a personal communications system telephone.
28. The method defined in Claim 20, wherein the client service information comprises routing information so as to allow the call to be routed to the selected client service location.
29. The method defined in Claim 20, wherein the client service information corresponding to the selected client service location is transmitted to the telephone network by a voice response unit.
30. The method defined in Claim 20, wherein the client service information comprises an identification (ID1 corresponding to the selected client service location.
CA2335128A 1998-06-19 1999-06-18 Automatic routing and information system for mobile telephonic services Expired - Fee Related CA2335128C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/100,567 US6385312B1 (en) 1993-02-22 1998-06-19 Automatic routing and information system for telephonic services
US09/100,567 1998-06-19
PCT/US1999/013775 WO1999066738A1 (en) 1998-06-19 1999-06-18 Automatic routing and information system for mobile telephonic services

Publications (2)

Publication Number Publication Date
CA2335128A1 true CA2335128A1 (en) 1999-12-23
CA2335128C CA2335128C (en) 2010-08-10

Family

ID=22280416

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2335128A Expired - Fee Related CA2335128C (en) 1998-06-19 1999-06-18 Automatic routing and information system for mobile telephonic services

Country Status (12)

Country Link
US (6) US6385312B1 (en)
EP (1) EP1088457A1 (en)
JP (1) JP2002518953A (en)
KR (1) KR100557819B1 (en)
CN (1) CN100342735C (en)
AU (1) AU4825299A (en)
BR (1) BR9911852A (en)
CA (1) CA2335128C (en)
MX (1) MXPA00012751A (en)
NO (1) NO20006379L (en)
PL (1) PL345259A1 (en)
WO (1) WO1999066738A1 (en)

Families Citing this family (141)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10361802B1 (en) 1999-02-01 2019-07-23 Blanding Hovenweep, Llc Adaptive pattern recognition based control system and method
US8352400B2 (en) 1991-12-23 2013-01-08 Hoffberg Steven M Adaptive pattern recognition based controller apparatus and method and human-factored interface therefore
US6236365B1 (en) 1996-09-09 2001-05-22 Tracbeam, Llc Location of a mobile station using a plurality of commercial wireless infrastructures
US9134398B2 (en) 1996-09-09 2015-09-15 Tracbeam Llc Wireless location using network centric location estimators
GB2337386B (en) 1996-09-09 2001-04-04 Dennis J Dupray Location of a mobile station
US6560461B1 (en) 1997-08-04 2003-05-06 Mundi Fomukong Authorized location reporting paging system
US7606359B1 (en) * 1997-09-16 2009-10-20 Verizon Services Corp. Methods and apparatus for automating the servicing of telephone calls including requesting directional and/or other types of information
US7548610B2 (en) * 1998-04-14 2009-06-16 Alaven, Inc. Voice-activated geographically based telephone routing system and method
DK2316475T3 (en) 1998-08-06 2017-11-20 Mountain View Pharmaceuticals Inc Isolated tetrameric uricase
US7769620B1 (en) 1998-09-01 2010-08-03 Dennis Fernandez Adaptive direct transaction for networked client group
US7904187B2 (en) 1999-02-01 2011-03-08 Hoffberg Steven M Internet appliance system and method
AU2001249751A1 (en) * 2000-03-30 2001-10-15 Sabyasachi Bain Address presentation system
US7353295B1 (en) * 2000-04-04 2008-04-01 Motive, Inc. Distributed services architecture through use of a dynamic service point map
JP2001292226A (en) * 2000-04-10 2001-10-19 Matsushita Electric Ind Co Ltd Information display device
US6956941B1 (en) * 2000-04-12 2005-10-18 Austin Logistics Incorporated Method and system for scheduling inbound inquiries
AU2001253702A1 (en) * 2000-04-19 2001-10-30 Broadcom Corporation Apparatus and method for persistent display interface
US10684350B2 (en) 2000-06-02 2020-06-16 Tracbeam Llc Services and applications for a communications network
US10641861B2 (en) 2000-06-02 2020-05-05 Dennis J. Dupray Services and applications for a communications network
US9875492B2 (en) 2001-05-22 2018-01-23 Dennis J. Dupray Real estate transaction system
JP2001350947A (en) * 2000-06-05 2001-12-21 Japan Crescent Co Ltd Sushi home delivery system
US7142662B2 (en) 2000-07-11 2006-11-28 Austin Logistics Incorporated Method and system for distributing outbound telephone calls
US7103173B2 (en) 2001-07-09 2006-09-05 Austin Logistics Incorporated System and method for preemptive goals based routing of contact records
IL137783A0 (en) * 2000-08-09 2001-10-31 Mapco Ltd Communication system
US7899690B1 (en) 2000-08-18 2011-03-01 The Crawford Group, Inc. Extended web enabled business to business computer system for rental vehicle services
US8600783B2 (en) 2000-08-18 2013-12-03 The Crawford Group, Inc. Business to business computer system for communicating and processing rental car reservations using web services
EP1197888A1 (en) * 2000-10-10 2002-04-17 Digital Rum Ltd. Method and computer system for calculating a relative match value for a product offer
US8209257B2 (en) 2000-10-19 2012-06-26 Peter K. Trzyna System for transfering an inbound communication to one of a plurality of credit-counseling agencies
US7376640B1 (en) * 2000-11-14 2008-05-20 At&T Delaware Intellectual Property, Inc. Method and system for searching an information retrieval system according to user-specified location information
US20020161756A1 (en) * 2001-02-28 2002-10-31 Fesq William Mcbride System and method for performing local searhces across user defined events
DE10118127A1 (en) * 2001-04-11 2002-10-17 Philips Corp Intellectual Pty Process for operating an automatic industry information system
DE60103252T2 (en) * 2001-05-25 2005-05-25 Lucent Technologies Inc. Geographical Number Portability
US7715546B2 (en) * 2001-07-09 2010-05-11 Austin Logistics Incorporated System and method for updating contact records
US7054434B2 (en) 2001-07-09 2006-05-30 Austin Logistics Incorporated System and method for common account based routing of contact records
US7088685B2 (en) * 2001-09-24 2006-08-08 Meyerson Robert F Modular multi-media communication management system with an integrated service for wide area network wireless telephones
US7164922B2 (en) * 2001-10-05 2007-01-16 Intellisist, Inc. Local phone number lookup and cache
DE10201859B4 (en) * 2002-01-18 2004-01-29 Fraunhofer-Gesellschaft zur Förderung der angewandten Forschung e.V. Method for supplying a program-based information system with targeted location information
US20040039612A1 (en) 2002-06-14 2004-02-26 Neil Fitzgerald Method and apparatus for customer direct on-line reservation of rental vehicles
US8108231B2 (en) 2002-06-14 2012-01-31 The Crawford Group, Inc. Method and apparatus for improved customer direct on-line reservation of rental vehicles
US7707594B1 (en) * 2002-08-20 2010-04-27 At&T Intellectual Property I, L.P. System and method for providing a routing service in distributed computing environment
ATE358376T1 (en) * 2003-09-29 2007-04-15 Ibm ROUTING PROCEDURE BASED ON THE SPATIAL COORDINATES OF THE NETWORK PARTICIPANTS
EP1519523B1 (en) * 2003-09-29 2007-03-28 International Business Machines Corporation Routing method based on the spatial coordinates of the network users
US8150381B2 (en) * 2004-03-03 2012-04-03 E-Lane Systems Inc. Wireless distribution network
US20050220288A1 (en) * 2004-03-31 2005-10-06 Huey Christopher A Technique for routing a call to a call center based on the geographic origin of the call
US7606236B2 (en) * 2004-05-21 2009-10-20 Intel Corporation Forwarding information base lookup method
US7536468B2 (en) * 2004-06-24 2009-05-19 International Business Machines Corporation Interface method, system, and program product for facilitating layering of a data communications protocol over an active message layer protocol
US7460872B2 (en) * 2004-07-06 2008-12-02 International Business Machines Corporation Method and application for automatic tracking of mobile devices for computer network processor systems
US20060023858A1 (en) * 2004-07-30 2006-02-02 Crockett Susanne M Subscriber alterable locator service
US20060073808A1 (en) * 2004-09-20 2006-04-06 Buchert Claude C System and method for control of air time of communication devices
JP4995416B2 (en) * 2004-10-05 2012-08-08 パナソニック株式会社 IP communication apparatus and IP communication method
US7346152B2 (en) * 2004-10-14 2008-03-18 Sbc Knowledge Ventures, L.P. Intelligently providing dialup access numbers using an automated voice response system
GB0423326D0 (en) * 2004-10-21 2004-11-24 Nortel Networks Ltd Improvements in or relating to call polarisation methods in a call center
US20070269038A1 (en) * 2004-12-22 2007-11-22 Metro Enterprises, Inc. Dynamic routing of customer telephone contacts in real time
US7499702B2 (en) * 2004-12-27 2009-03-03 Sbc Knowledge Ventures, L.P. Methods and apparatus to perform wireless peering in communication systems
US7627545B2 (en) * 2005-02-02 2009-12-01 At&T Intellectual Property Ii, Lp. Geocoding method using multidimensional vector spaces
US20060190424A1 (en) * 2005-02-18 2006-08-24 Beale Kevin M System and method for dynamically linking
US20080159976A1 (en) * 2005-04-11 2008-07-03 Jacob Hartman Methods for lowering elevated uric acid levels using intravenous injections of PEG-uricase
CN101194016B (en) 2005-04-11 2012-09-05 萨文特医药公司 A variant form of urate oxidase and use thereof
MX2007012547A (en) 2005-04-11 2008-03-11 Savient Pharmaceuticals Inc Variant forms of urate oxidase and use thereof.
US8148123B2 (en) * 2005-04-11 2012-04-03 Savient Pharmaceuticals, Inc. Methods for lowering elevated uric acid levels using intravenous injections of PEG-uricase
US8036374B2 (en) 2005-05-16 2011-10-11 Noble Systems Corporation Systems and methods for detecting call blocking devices or services
WO2006125452A1 (en) * 2005-05-23 2006-11-30 Universite De Geneve Injectable superparamagnetic nanoparticles for treatment by hyperthermia and use for forming an hyperthermic implant
US9129289B2 (en) * 2005-10-03 2015-09-08 Drew Vaughn Systems and methods for providing remote ordering capabilities
US9288317B2 (en) 2005-10-20 2016-03-15 NobelBiz, Inc. System and method for modifying communication information (MCI)
US8108201B2 (en) * 2005-11-17 2012-01-31 International Business Machines Corporation Method for emulating a native device on a host computer system
US8233609B2 (en) 2005-11-30 2012-07-31 Noble Systems Corporation Systems and methods for managing call processing for a specific agent
US20070127661A1 (en) * 2005-12-06 2007-06-07 Microsoft Corporation Global directory registering telephony dialing information
US7894579B1 (en) * 2006-01-12 2011-02-22 AT&T Intellectual Propert II, L.P. Managing emergency services on a per-telephone-number basis
US8532096B2 (en) * 2006-02-01 2013-09-10 Cisco Technology, Inc. Local exchange routing guide information maintenance system and method
US8271309B2 (en) 2006-03-16 2012-09-18 The Crawford Group, Inc. Method and system for providing and administering online rental vehicle reservation booking services
PL2013225T3 (en) * 2006-04-12 2015-06-30 Crealta Pharmaceuticals Llc Purification of proteins with cationic surfactant
US20070294116A1 (en) * 2006-06-14 2007-12-20 Scott Paul Stephens Method and system for an online rental vehicle reservation-booking website including a travel agent path
US20100008491A1 (en) * 2006-06-20 2010-01-14 Nameber Ltd Intelligent dialing system and method
US7925982B2 (en) * 2006-09-01 2011-04-12 Cheryl Parker System and method of overlaying and integrating data with geographic mapping applications
JP4410236B2 (en) * 2006-11-28 2010-02-03 株式会社東芝 Telephone system and call control method thereof
US8364689B2 (en) * 2006-12-22 2013-01-29 Verizon Patent And Licensing Inc. Methods and apparatus for providing a location based search
US9940627B2 (en) 2006-12-26 2018-04-10 Visa U.S.A. Inc. Mobile coupon method and system
CN101647040A (en) * 2006-12-26 2010-02-10 维萨美国股份有限公司 Mobile payment system and method using alias
US8615426B2 (en) 2006-12-26 2013-12-24 Visa U.S.A. Inc. Coupon offers from multiple entities
US20080162125A1 (en) * 2006-12-28 2008-07-03 Motorola, Inc. Method and apparatus for language independent voice indexing and searching
KR101561428B1 (en) 2007-01-09 2015-10-19 비자 유에스에이 인코포레이티드 Contactless transaction
US20090232032A1 (en) * 2007-01-17 2009-09-17 Verbal World, Inc. Methods and Apparatus for the Manipulation of Conferenced Data
US8731163B1 (en) * 2007-01-18 2014-05-20 Aol Inc. Identifying callers
US20080297378A1 (en) * 2007-05-31 2008-12-04 Wei-Chou Su Numeral input method
US8170527B2 (en) 2007-09-26 2012-05-01 Visa U.S.A. Inc. Real-time balance on a mobile phone
US20090113055A1 (en) * 2007-10-11 2009-04-30 Vonage Holdings Corp. Method and apparatus for fulfilling information requests in a networked environment
US20090103687A1 (en) * 2007-10-17 2009-04-23 Vixxi Solutions, Inc. Geographic referenced telephone switching
US20100166154A1 (en) * 2007-10-17 2010-07-01 Vixxi Solutions, Inc. System and method for flexible forwarding of emergency call information
TWI358647B (en) * 2007-12-28 2012-02-21 Ind Tech Res Inst Data classification system and method for building
US8165570B2 (en) * 2008-01-15 2012-04-24 West Corporation System, apparatus and method for availing a mobile call of caller name information
US20100325229A1 (en) * 2008-02-08 2010-12-23 Verbal World, Inc. Methods and Apparatus for Exchange of Electronic Communications
US20090271327A1 (en) * 2008-04-23 2009-10-29 Raghav Lal Payment portfolio optimization
US20090271305A1 (en) * 2008-04-23 2009-10-29 Raghav Lal Payment portfolio optimization
US7987218B2 (en) * 2008-05-05 2011-07-26 West Corporation Method and system for establishing a spatial street address data set
US8503643B2 (en) * 2008-05-07 2013-08-06 Verizon Patent And Licensing Inc. Location- and presence-based media session routing
US9715709B2 (en) 2008-05-09 2017-07-25 Visa International Services Association Communication device including multi-part alias identifier
US8346662B2 (en) * 2008-05-16 2013-01-01 Visa U.S.A. Inc. Desktop alert with interactive bona fide dispute initiation through chat session facilitated by desktop application
US20090290688A1 (en) * 2008-05-22 2009-11-26 Vixxi Solutions, Inc. System and method for selectively connecting denied calls
US8208909B2 (en) * 2008-06-02 2012-06-26 West Corporation System, apparatus and method for availing a mobile call of address information
US9542687B2 (en) 2008-06-26 2017-01-10 Visa International Service Association Systems and methods for visual representation of offers
US8478692B2 (en) 2008-06-26 2013-07-02 Visa International Service Association Systems and methods for geographic location notifications of payment transactions
US8977567B2 (en) 2008-09-22 2015-03-10 Visa International Service Association Recordation of electronic payment transaction information
US9824355B2 (en) 2008-09-22 2017-11-21 Visa International Service Association Method of performing transactions with contactless payment devices using pre-tap and two-tap operations
US10706402B2 (en) 2008-09-22 2020-07-07 Visa International Service Association Over the air update of payment transaction data stored in secure memory
BRPI0919398A2 (en) * 2008-09-24 2016-01-19 Visa Int Service Ass smart message generation system and method
AU2009296796B8 (en) 2008-09-25 2015-02-26 Visa International Service Association Systems and methods for sorting alert and offer messages on a mobile device
US9710802B2 (en) 2009-04-28 2017-07-18 Visa International Service Association Merchant competition alert
US20100274653A1 (en) * 2009-04-28 2010-10-28 Ayman Hammad Notification social networking
US10387885B2 (en) 2009-04-28 2019-08-20 Visa International Service Association SKU level control and alerts
US9449327B2 (en) * 2009-04-28 2016-09-20 Visa International Service Association Merchant alert based system and method including customer presence notification
WO2010151823A1 (en) 2009-06-25 2010-12-29 Savient Pharmaceuticals Inc. Methods and kits for predicting infusion reaction risk and antibody-mediated loss of response by monitoring serum uric acid during pegylated uricase therapy
US20110055013A1 (en) * 2009-08-28 2011-03-03 Ayman Hammad Secure alert system and method
US20110087685A1 (en) * 2009-10-09 2011-04-14 Microsoft Corporation Location-based service middleware
US20110209091A1 (en) * 2010-02-24 2011-08-25 Visteon Global Technologies, Inc. System and method to measure bandwidth in human to machine interfaces
US9538493B2 (en) 2010-08-23 2017-01-03 Finetrak, Llc Locating a mobile station and applications therefor
US9152727B1 (en) 2010-08-23 2015-10-06 Experian Marketing Solutions, Inc. Systems and methods for processing consumer information for targeted marketing applications
US8412235B1 (en) * 2010-11-08 2013-04-02 West Corporation Method and apparatus of requesting customized location information at a mobile station
US20130183967A1 (en) * 2012-01-13 2013-07-18 Tim J. Olker Lawful Intercept Of Mobile Units In Proximity To A Target Mobile Unit
US8879708B2 (en) * 2012-01-24 2014-11-04 Genesys Telecommunications Laboratories, Inc. Service control point functionality implemented at communication endpoints
CN103377585B (en) * 2012-04-25 2017-02-08 腾讯科技（深圳）有限公司 Method for locating administrative division based on longitude and latitude
US9521171B2 (en) * 2013-03-13 2016-12-13 Microsoft Technology Licensing, Llc Action processing in information exchange services
US9544728B2 (en) * 2013-03-15 2017-01-10 Intel Corporation Systems and methods for approximating geo-fencing locations
US9282197B2 (en) * 2013-03-22 2016-03-08 Viavi Solutions Uk Limited Method and apparatus for managing call data
US9094537B2 (en) * 2013-03-22 2015-07-28 Jdsu Uk Limited Method and apparatus for managing call data
US9197758B2 (en) * 2013-03-22 2015-11-24 Jdsu Uk Limited Method and apparatus for managing call data
US9288309B1 (en) * 2013-09-25 2016-03-15 Amazon Technologies, Inc. Quality-based phone routing
US11205153B1 (en) 2013-11-15 2021-12-21 Grubhub Holdings, Inc. System and method for determining time of delivery of order
CN104754505B (en) * 2013-12-27 2018-09-28 中国移动通信集团公司 A kind of number information method for pushing, quick dial method and device and system
US9858614B2 (en) 2015-04-16 2018-01-02 Accenture Global Services Limited Future order throttling
US10650437B2 (en) 2015-06-01 2020-05-12 Accenture Global Services Limited User interface generation for transacting goods
US9239987B1 (en) 2015-06-01 2016-01-19 Accenture Global Services Limited Trigger repeat order notifications
US9338289B1 (en) 2015-06-26 2016-05-10 Velocify, Inc. Automatic determination of caller identification data in outgoing calls
CA2992939A1 (en) * 2015-07-17 2017-01-26 Get It Technology Holdings, Llc On demand delivery
US9602674B1 (en) 2015-07-29 2017-03-21 Mark43, Inc. De-duping identities using network analysis and behavioral comparisons
CN107241484A (en) * 2016-03-29 2017-10-10 中兴通讯股份有限公司 Method of calling, device, system and call management system
US10482035B1 (en) * 2016-06-07 2019-11-19 Jpmorgan Chase Bank, N.A. Standard address key system and method
US11055491B2 (en) 2019-02-05 2021-07-06 International Business Machines Corporation Geographic location specific models for information extraction and knowledge discovery
CA3222582A1 (en) 2019-02-20 2020-08-27 Level 3 Communications, Llc Systems and methods for communications node upgrade and selection
WO2020172320A1 (en) * 2019-02-20 2020-08-27 Level 3 Communications, Llc Service area determination in a telecommunications network
US11258904B2 (en) 2020-01-28 2022-02-22 American Tel-A-Systems, Inc. Communications processing
US11715056B2 (en) 2021-03-16 2023-08-01 Bank Of America Corporation Performance monitoring for communication systems
US11595527B2 (en) 2021-03-16 2023-02-28 Bank Of America Corporation Dynamic routing for communication systems

Family Cites Families (224)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US171581A (en) * 1875-12-28 Improvement in runners for railroad-cars
US1737520A (en) 1928-02-03 1929-11-26 Electric Directory Corp Directory board
US2455209A (en) 1947-05-26 1948-11-30 Joseph B Anderson Apparatus for disseminating weather information
US2455210A (en) 1947-12-23 1948-11-30 Joseph B Anderson Apparatus for disseminating weather information
US3614328A (en) 1969-06-24 1971-10-19 Kenneth Eugene Mcnaughton Automatic subscriber answering service
US3881060A (en) 1973-06-04 1975-04-29 Bell Telephone Labor Inc Emergency reporting system
US3928724A (en) 1974-10-10 1975-12-23 Andersen Byram Kouma Murphy Lo Voice-actuated telephone directory-assistance system
US3968573A (en) 1974-10-24 1976-07-13 Allen Grossman Method and means for information presentation
JPS53124003A (en) 1977-04-06 1978-10-30 Nissan Motor Automotive audio instantaneous communication device
US4139739A (en) 1977-07-05 1979-02-13 Tdx Systems, Inc. Telecommunications call back system
US4164025A (en) 1977-12-13 1979-08-07 Bell Telephone Laboratories, Incorporated Spelled word input directory information retrieval system with input word error corrective searching
US4178476A (en) 1978-05-26 1979-12-11 Frost Edward G Automatic nationwide paging system
US4191860A (en) 1978-07-13 1980-03-04 Bell Telephone Laboratories, Incorporated Data base communication call processing method
US4313035A (en) 1980-01-18 1982-01-26 Bell Telephone Laboratories, Incorporated Method of providing person locator service
US4310727A (en) 1980-02-04 1982-01-12 Bell Telephone Laboratories, Incorporated Method of processing special service telephone calls
US4310726A (en) 1980-02-04 1982-01-12 Bell Telephone Laboratories, Incorporated Method of identifying a calling station at a call terminating facility
US4341929A (en) 1980-03-20 1982-07-27 Zelex, Inc. Memory accessing system
US4484192A (en) 1981-12-17 1984-11-20 The Bendix Corporation Moving map display
US4672660A (en) 1983-02-14 1987-06-09 Amtel Communications, Inc. Method and system for identifying telephone callers
US4788643A (en) 1983-08-29 1988-11-29 Trippe Kenneth A B Cruise information and booking data processing system
US4577062A (en) 1983-09-02 1986-03-18 Butler National Corporation Method for dispensing information
US4611094A (en) 1983-12-01 1986-09-09 At&T Bell Laboratories Method for customer definable telephone capability
US4611096A (en) 1983-12-01 1986-09-09 At&T Bell Laboratories Telephone office service assist and handoff
US4782509A (en) 1984-08-27 1988-11-01 Cognitronics Corporation Apparatus and method for obtaining information in a wide-area telephone system with multiple local exchanges and multiple information storage sites
US5375161A (en) 1984-09-14 1994-12-20 Accessline Technologies, Inc. Telephone control system with branch routing
US4608460A (en) 1984-09-17 1986-08-26 Itt Corporation Comprehensive automatic directory assistance apparatus and method thereof
US4645873A (en) 1985-01-23 1987-02-24 Telecue Systems Transactional telecommunication system
JPH0644185B2 (en) 1985-04-26 1994-06-08 日本電装株式会社 Vehicle guide device
JPS61250671A (en) 1985-04-27 1986-11-07 株式会社デンソー Map display unit
JPS61251888A (en) 1985-04-30 1986-11-08 株式会社デンソー Map display unit
JPS61251889A (en) 1985-04-30 1986-11-08 株式会社デンソー Electronic map display unit
JPH0690596B2 (en) 1985-04-30 1994-11-14 日本電装株式会社 Electronic map display
JPH0627973B2 (en) 1985-05-16 1994-04-13 日本電装株式会社 Map display
JP2664665B2 (en) 1985-06-27 1997-10-15 ソニー株式会社 User terminal device
US5898762A (en) 1985-07-10 1999-04-27 Ronald A. Katz Technology Licensing, L.P. Telephonic-interface statistical analysis system
US5259023A (en) 1985-07-10 1993-11-02 First Data Resources Inc. Telephonic-interface statistical analysis system
US4766555A (en) 1985-09-03 1988-08-23 The Singer Company System for the automatic generation of data bases for use with a computer-generated visual display
US4737983A (en) 1985-10-02 1988-04-12 American Telephone And Telegraph Company Communications, Inc. Automatic call distributor telephone service
US5032989A (en) 1986-03-19 1991-07-16 Realpro, Ltd. Real estate search and location system and method
US4870576A (en) 1986-03-19 1989-09-26 Realpro, Ltd. Real estate search and location system and method
JP2717652B2 (en) 1986-06-02 1998-02-18 モトローラ・インコーポレーテッド Continuous speech recognition system
US5027384A (en) 1986-09-22 1991-06-25 Dytel Corporation Personalized automatic call routing
JPS6381574A (en) 1986-09-25 1988-04-12 Toshiba Corp Graphic data base input device
US4827500A (en) 1987-01-30 1989-05-02 American Telephone And Telegraph Company, At&T Bell Laboratories Automatic speech recognition to select among call destinations
JP2735187B2 (en) 1987-03-17 1998-04-02 株式会社東芝 Information search method
US4797818A (en) 1987-03-26 1989-01-10 Jeno F. Paulucci Food order/delivery system
JPH0616320B2 (en) 1987-04-08 1994-03-02 株式会社日立製作所 Vehicle driving guide device and method
US4757267A (en) 1987-06-17 1988-07-12 Applied Telematics, Inc. Telephone system for connecting a customer to a supplier of goods
US5023904A (en) 1987-08-04 1991-06-11 Science Dynamics Corporation Direct telephone dial ordering service
US4873513A (en) 1987-08-26 1989-10-10 Geodisplay Technology Limited Partnership Automated map display system
US4908850B1 (en) 1988-01-11 1995-02-07 American Communications & Engi Voice services network with automated billing
US4974170A (en) 1988-01-21 1990-11-27 Directional Data, Inc. Electronic directory for identifying a selected group of subscribers
US4817043A (en) 1988-06-28 1989-03-28 Brown Johnny M Information kiosk
US5054082A (en) 1988-06-30 1991-10-01 Motorola, Inc. Method and apparatus for programming devices to recognize voice commands
US5029196A (en) 1988-07-11 1991-07-02 Dytel Corporation Automated call screening
US4954958A (en) 1988-08-19 1990-09-04 Hacowie Corporation Directional information system
US4924491A (en) 1988-11-18 1990-05-08 American Telephone And Telegraph Company Arrangement for obtaining information about abandoned calls
US4924510A (en) 1988-12-28 1990-05-08 American Telephone And Telegraph Company Telecommunications database accessing method
US4942599A (en) 1989-02-02 1990-07-17 Alphanet Technology Corporation Location identification
US5033079A (en) 1989-05-30 1991-07-16 At&T Bell Laboratories Establishment of facsimile calls
US5018191A (en) 1989-10-23 1991-05-21 At&T Bell Laboratories Special service call routing
US4987587A (en) 1989-07-26 1991-01-22 International Business Machines Corporation Method and apparatus for providing 800 number service
US5109399A (en) 1989-08-18 1992-04-28 Alamo City Technologies, Inc. Emergency call locating system
US4953204A (en) 1989-10-17 1990-08-28 At&T Bell Laboratories Multilocation queuing for telephone calls
US5001710A (en) 1989-10-24 1991-03-19 At&T Bell Laboratories Customer programmable automated integrated voice/data technique for communication systems
US5008930A (en) 1989-10-24 1991-04-16 At&T Bell Laboratories Customer definable integrated voice/data call transfer technique
US5046088A (en) 1989-10-31 1991-09-03 Dialogic Corporation Converter for in-band routing and/or origination information
US5036535A (en) 1989-11-27 1991-07-30 Unifi Communications Corporation Switchless automatic call distribution system
US5168515A (en) 1989-11-27 1992-12-01 Unifi Communications Corporation Switchless automatic call distribution system
US5058152A (en) 1989-12-12 1991-10-15 The Telephone Connection Anonymous interactive telephone system having direct connect feature
US5179652A (en) 1989-12-13 1993-01-12 Anthony I. Rozmanith Method and apparatus for storing, transmitting and retrieving graphical and tabular data
US5197009A (en) 1990-01-24 1993-03-23 Mid America Technologies, Inc. Apparatus for and method of creating delivery route maps
US5095505A (en) * 1990-02-28 1992-03-10 Mci Communications Corp. Efficient flexible special service call processing
US5253288A (en) 1990-03-28 1993-10-12 At&T Bell Laboratories Alternate destination call redirection for telecommunications systems
US5255183A (en) 1990-05-29 1993-10-19 Interactive Voice Data System Inc. Telephone-based personnel tracking system
US5214688A (en) 1990-06-05 1993-05-25 Inventions, Inc. Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls
US5293163A (en) 1990-06-06 1994-03-08 Mazda Motor Corporation Navigation apparatus for vehicles
US5389935A (en) 1990-06-13 1995-02-14 Thomson-Csf Automatic system for locating and identifying vehicles in distress
US5043736B1 (en) 1990-07-27 1994-09-06 Cae Link Corp Cellular position location system
US5161180A (en) 1990-10-19 1992-11-03 Chavous Robert O Call interceptor for emergency systems
JPH04174890A (en) 1990-11-08 1992-06-23 Sanden Corp Position recognition system and position coordinates converting device
JP2857490B2 (en) 1990-11-21 1999-02-17 株式会社日立製作所 Map system with learning function
US5327554A (en) 1990-11-29 1994-07-05 Palazzi Iii Michael A Interactive terminal for the access of remote database information
US5163087A (en) 1990-12-31 1992-11-10 At&T Bell Laboratories Delivery of customer data base key using automatic number identification
CA2056203A1 (en) 1990-12-31 1992-07-01 Craig A. Reading Method and circuitry for routing a call from a calling station to a desired nearby destination station
US5155689A (en) 1991-01-17 1992-10-13 By-Word Technologies, Inc. Vehicle locating and communicating method and apparatus
US5136636A (en) 1991-02-07 1992-08-04 At&T Bell Laboratories Telephone connection to a nearby dealer
US5097528A (en) 1991-02-25 1992-03-17 International Business Machines Corporation System for integrating telephony data with data processing systems
JPH04275684A (en) 1991-03-01 1992-10-01 Fuji Xerox Co Ltd Graphic information data base constructing emthod and device applying the method
US5640319A (en) 1991-03-18 1997-06-17 Lucent Technologies Inc. Switch control methods and apparatus
WO1992017975A1 (en) 1991-03-26 1992-10-15 Litle & Co. Confirming identity of telephone caller
US5287498A (en) 1991-04-02 1994-02-15 Rolm Company Message transmitting system wherein recipient site is determined using information concerning the relationship between the sender and recipient sites
US5235630A (en) 1991-04-17 1993-08-10 Telident, Incorporated Emergency call station identification system and method
WO1993000647A2 (en) 1991-06-21 1993-01-07 Unitech Research, Inc. Real time three dimensional geo-referenced digital orthophotograph-based positioning, navigation, collision avoidance and decision support system
JP3058942B2 (en) 1991-06-27 2000-07-04 三菱電機株式会社 Navigation device
JP2780521B2 (en) 1991-07-11 1998-07-30 三菱電機株式会社 Map display control device
JPH0520365A (en) 1991-07-12 1993-01-29 Fujitsu Ltd Managing system for plural drawings in geographical information managing system
US5379337A (en) 1991-08-16 1995-01-03 U S West Advanced Technologies, Inc. Method and system for providing emergency call service
US5289527A (en) 1991-09-20 1994-02-22 Qualcomm Incorporated Mobile communications device registration method
US5311572A (en) 1991-10-03 1994-05-10 At&T Bell Laboratories Cooperative databases call processing system
US5237499A (en) 1991-11-12 1993-08-17 Garback Brent J Computer travel planning system
FR2684214B1 (en) 1991-11-22 1997-04-04 Sepro Robotique INDEXING CARD FOR GEOGRAPHIC INFORMATION SYSTEM AND SYSTEM INCLUDING APPLICATION.
US5235633A (en) 1991-12-26 1993-08-10 Everett Dennison Cellular telephone system that uses position of a mobile unit to make call management decisions
US5546445A (en) * 1991-12-26 1996-08-13 Dennison; Everett Cellular telephone system that uses position of a mobile unit to make call management decisions
JP2810818B2 (en) 1992-01-27 1998-10-15 シャープ株式会社 Positioning display device
US5734709A (en) 1992-01-27 1998-03-31 Sprint Communications Co. L.P. System for customer configuration of call routing in a telecommunications network
US5812654A (en) 1992-01-27 1998-09-22 Sprint Communications Co. L.P. Telecommunications network routing
US5334974A (en) 1992-02-06 1994-08-02 Simms James R Personal security system
CA2089123A1 (en) 1992-03-04 1993-09-05 Robert Edwin Penny, Jr. Position locating transceiver
CA2086694C (en) 1992-03-05 1996-12-31 Steven K. Miller System, data processing method and program to provide a programmable interface between a workstation and an archive server to automatically store telephone transaction information
US5452350A (en) 1992-03-09 1995-09-19 Advantis Subscriber call routing processing system
US5333266A (en) 1992-03-27 1994-07-26 International Business Machines Corporation Method and apparatus for message handling in computer systems
US5329578A (en) 1992-05-26 1994-07-12 Northern Telecom Limited Personal communication service with mobility manager
JP3187582B2 (en) * 1992-06-15 2001-07-11 京セラ株式会社 Electrostatic latent image developer and image forming method
US5729600A (en) 1992-06-25 1998-03-17 Rockwell International Corporation Automatic call distributor with automated voice responsive call servicing system and method
US5432841A (en) 1992-07-10 1995-07-11 Rimer; Neil A. System for locating and communicating with mobile vehicles
US5588048A (en) * 1992-07-31 1996-12-24 800 Adept, Inc. Geographically mapped telephone routing method and system
US5805689A (en) 1992-07-31 1998-09-08 800 Adept, Inc. Geographically mapped telephone routing method and system
ES2134855T3 (en) 1992-08-26 1999-10-16 Bellsouth Corp PERSONAL NUMBER COMMUNICATION SYSTEM.
US5430782A (en) 1992-08-28 1995-07-04 At&T Corp. Caller directed routing of toll free calls using variable prefixes
US5289371A (en) 1992-09-11 1994-02-22 Memorylink, Inc. System and method for routing data and communications
US5715299A (en) 1992-09-25 1998-02-03 Mosley; Jeffery Brian Method and apparatus for telecommunications network routing
US5680448A (en) 1992-10-05 1997-10-21 Advantis Call routing selection method
JPH06237300A (en) 1992-12-23 1994-08-23 American Teleph & Telegr Co <Att> Message service inherent in position in telecommunication network
US5390232A (en) 1992-12-28 1995-02-14 At&T Corp. System for control of subscriber progragmmability
US5506897C1 (en) 1993-02-22 2001-12-11 Murex Securities Ltd Automatic routing system for telephonic services
US5848131A (en) 1993-02-22 1998-12-08 Murex Securities, Ltd. Automatic information and routing system for telephonic services
US5982868A (en) 1993-02-22 1999-11-09 Murex Securities, Ltd. Automatic routing and information system for telephonic services
CA2091658A1 (en) 1993-03-15 1994-09-16 Matthew Lennig Method and apparatus for automation of directory assistance using speech recognition
EP0624965A3 (en) 1993-03-23 1996-01-31 Us West Advanced Tech Inc Method and system for searching an on-line directory at a telephone station.
US5805688A (en) 1993-04-01 1998-09-08 U.S. West Advanced Technologies, Inc. Automated system and method for call handling
WO1994027398A1 (en) * 1993-05-07 1994-11-24 Everett Dennison Cellular telephone system that uses position of a mobile unit to make call management decisions
GB9311580D0 (en) 1993-06-04 1993-07-21 Phonelink Data Limited Data retrieval system
AU666279B2 (en) * 1993-06-14 1996-02-01 Motorola, Inc. Cellular communication system having information retrieval and method therefor
AU677393B2 (en) 1993-07-08 1997-04-24 E-Talk Corporation Method and system for transferring calls and call-related data between a plurality of call centres
US5481594A (en) 1993-08-06 1996-01-02 Aastra Corporation Audio caller identification unit
JP3514264B2 (en) 1993-08-17 2004-03-31 松下電器産業株式会社 Electronic map display
US5422809A (en) 1993-08-25 1995-06-06 Touch Screen Media, Inc. Method and apparatus for providing travel destination information and making travel reservations
US5548637A (en) * 1993-09-09 1996-08-20 Precision Tracking Fm, Inc. Method and apparatus for locating personnel and objects in response to telephone inquiries
US5481603A (en) 1993-09-28 1996-01-02 At&T Corp. Intelligent call processing based upon complete identification of calling station
WO1995012176A2 (en) 1993-10-29 1995-05-04 Keithley Ronald D Interactive multimedia communications system which accesses industry-specific information
US5436965A (en) 1993-11-16 1995-07-25 Automated Systems And Programming, Inc. Method and system for optimization of telephone contact campaigns
US5590186A (en) 1993-12-22 1996-12-31 At & T System and method for redirecting a telephone call with call merging
US5528672A (en) 1993-12-29 1996-06-18 At&T Corp. Telephone system with subscriber selected audio and image announcements
US5524169A (en) * 1993-12-30 1996-06-04 International Business Machines Incorporated Method and system for location-specific speech recognition
US5642410A (en) 1994-02-18 1997-06-24 Aurora Systems, Inc. Call processor for a computer telephone integration system
US5533107A (en) 1994-03-01 1996-07-02 Bellsouth Corporation Method for routing calls based on predetermined assignments of callers geographic locations
US5470233A (en) 1994-03-17 1995-11-28 Arkenstone, Inc. System and method for tracking a pedestrian
US5729731A (en) 1994-03-18 1998-03-17 Hitachi, Ltd. Method of retrieving in a database through image information
US5488652A (en) 1994-04-14 1996-01-30 Northern Telecom Limited Method and apparatus for training speech recognition algorithms for directory assistance applications
SV1994000033A (en) 1994-04-21 1995-10-30 Blen Georgina Borbon PUBLITEL INTERNACIONAL.
US5754850A (en) 1994-05-11 1998-05-19 Realselect, Inc. Real-estate method and apparatus for searching for homes in a search pool for exact and close matches according to primary and non-primary selection criteria
US5465286A (en) * 1994-05-24 1995-11-07 Executone Information Systems, Inc. Apparatus for supervising an automatic call distribution telephone system
US5559707A (en) 1994-06-24 1996-09-24 Delorme Publishing Company Computer aided routing system
US5848373A (en) 1994-06-24 1998-12-08 Delorme Publishing Company Computer aided map location system
US5586171A (en) 1994-07-07 1996-12-17 Bell Atlantic Network Services, Inc. Selection of a voice recognition data base responsive to video data
US5784059A (en) 1994-09-16 1998-07-21 Aisin Aw Co., Ltd. Vehicle navigation system with destination selection using hierarchical menu arrangement with selective level skipping
US5528518A (en) 1994-10-25 1996-06-18 Laser Technology, Inc. System and method for collecting data used to form a geographic information system database
AU707122B2 (en) 1994-10-25 1999-07-01 British Telecommunications Public Limited Company Voice-operated services
US5570283A (en) 1994-11-18 1996-10-29 Travelnet, Inc. Corporate travel controller
EP0715480B1 (en) 1994-11-29 2005-09-14 Nec Corporation Mobile telephone device having steal prevention function
US5596634A (en) 1994-12-13 1997-01-21 At&T Telecommunications system for dynamically selecting conversation topics having an automatic call-back feature
US5867563A (en) 1994-12-16 1999-02-02 Canon Kabushiki Kaisha Location display apparatus
US5602901A (en) 1994-12-22 1997-02-11 Motorola, Inc. Specialized call routing method and apparatus for a cellular communication system
US5727057A (en) 1994-12-27 1998-03-10 Ag Communication Systems Corporation Storage, transmission, communication and access to geographical positioning data linked with standard telephony numbering and encoded for use in telecommunications and related services
US5682525A (en) 1995-01-11 1997-10-28 Civix Corporation System and methods for remotely accessing a selected group of items of interest from a database
US5668852A (en) 1995-01-18 1997-09-16 Holmes; Terry M. Automatic caller-associated information provision system, improvement and method for paging system
US6163597A (en) 1995-02-10 2000-12-19 Bell Atlantic Network Services, Inc. Method and apparatus for routing calls placed to a virtual telephone number
US5721832A (en) 1995-05-12 1998-02-24 Regal Greetings & Gifts Inc. Method and apparatus for an interactive computerized catalog system
US5592541A (en) 1995-05-31 1997-01-07 Southwestern Bell Technology Resources, Inc. Apparatus and method for forwarding incoming calls
JPH08335970A (en) 1995-06-06 1996-12-17 Brother Ind Ltd Telephone set
US6035280A (en) 1995-06-16 2000-03-07 Christensen; Scott N. Electronic discount couponing method and apparatus for generating an electronic list of coupons
US5710886A (en) 1995-06-16 1998-01-20 Sellectsoft, L.C. Electric couponing method and apparatus
US5970131A (en) 1995-06-30 1999-10-19 Siemens Information And Communication Networks, Inc. Method for providing location/geographic portability in a system having different service providers within a common numbering plan area
US5680446A (en) 1995-08-24 1997-10-21 Southwestern Bell Technology Resources, Inc. Advanced intelligent network screening
US5966695A (en) 1995-10-17 1999-10-12 Citibank, N.A. Sales and marketing support system using a graphical query prospect database
US5802163A (en) 1996-04-05 1998-09-01 Genesys Telccommunications Laboratories, Inc. Methods and apparatus for implementing an outbound network call center
US5771283A (en) 1995-10-26 1998-06-23 Lucent Technologies Inc. Method for delivering enhanced caller identification service in a telecommunications network
US5812950A (en) 1995-11-27 1998-09-22 Telefonaktiebolaget Lm Ericsson (Publ) Cellular telephone system having prioritized greetings for predefined services to a subscriber
US5878126A (en) 1995-12-11 1999-03-02 Bellsouth Corporation Method for routing a call to a destination based on range identifiers for geographic area assignments
US5633922A (en) 1995-12-29 1997-05-27 At&T Process and apparatus for restarting call routing in a telephone network
JP3216514B2 (en) 1996-01-31 2001-10-09 株式会社デンソー Information service equipment
US5802513A (en) 1996-02-01 1998-09-01 Bellsouth Corporation Method and system for distance determination and use of the distance determination
US6097802A (en) 1996-02-28 2000-08-01 Sbc Technology Resources, Inc. Advanced intelligent single telephone number routing
US5822416A (en) 1996-03-04 1998-10-13 Mosaix, Inc. System and method for real-time screening and routing of telephone calls
US6085085A (en) 1996-03-27 2000-07-04 Qualcomm Incorporated Method and apparatus for performing preferred system selection
US5905773A (en) 1996-03-28 1999-05-18 Northern Telecom Limited Apparatus and method for reducing speech recognition vocabulary perplexity and dynamically selecting acoustic models
US5963861A (en) 1996-04-05 1999-10-05 Lucent Technologies Inc. Dealer-locator service and apparatus for mobile telecommunications system
US6041103A (en) 1996-04-16 2000-03-21 Lucent Technologies, Inc. Interactive call identification
US5974133A (en) 1996-04-30 1999-10-26 Southwestern Bell Technology Resources, Inc. Method and apparatus for facilitating communication across multiple locations
US5850433A (en) 1996-05-01 1998-12-15 Sprint Communication Co. L.P. System and method for providing an on-line directory service
US5731991A (en) * 1996-05-03 1998-03-24 Electronic Data Systems Corporation Software product evaluation
US6148289A (en) 1996-05-10 2000-11-14 Localeyes Corporation System and method for geographically organizing and classifying businesses on the world-wide web
US5901214A (en) 1996-06-10 1999-05-04 Murex Securities, Ltd. One number intelligent call processing system
US6028537A (en) * 1996-06-14 2000-02-22 Prince Corporation Vehicle communication and remote control system
CA2259165A1 (en) * 1996-06-27 1997-12-31 Motorola, Inc. Location determination in a communication system
US5839088A (en) 1996-08-22 1998-11-17 Go2 Software, Inc. Geographic location referencing system and method
US6202023B1 (en) 1996-08-22 2001-03-13 Go2 Systems, Inc. Internet based geographic location referencing system and method
US6185427B1 (en) * 1996-09-06 2001-02-06 Snaptrack, Inc. Distributed satellite position system processing and application network
US5948061A (en) 1996-10-29 1999-09-07 Double Click, Inc. Method of delivery, targeting, and measuring advertising over networks
US5946618A (en) 1996-11-04 1999-08-31 Qualcomm Incorporated Method and apparatus for performing position-based call processing in a mobile telephone system using multiple location mapping schemes
US6456852B2 (en) * 1997-01-08 2002-09-24 Trafficmaster Usa, Inc. Internet distributed real-time wireless location database
US6075853A (en) 1997-03-31 2000-06-13 Sbc Technology Resources, Inc. Apparatus and method for intelligent call routing and call return
US5961572A (en) 1997-04-01 1999-10-05 Bellsouth Intellectual Property Corporation System and method for identifying the geographic region of a geographic area which contains a geographic point associated with a location
US5961569A (en) 1997-04-01 1999-10-05 Bellsouth Corporation System and method for identifying a geographic point within a geographic section
US5796634A (en) 1997-04-01 1998-08-18 Bellsouth Corporation System and method for identifying the geographic region of a geographic area which contains a geographic zone associated with a location
US6078657A (en) 1997-05-30 2000-06-20 Telcordia Technologies, Inc. Method and system for providing local telephone number portability using geographic unit building blocks
US5897616A (en) * 1997-06-11 1999-04-27 International Business Machines Corporation Apparatus and methods for speaker verification/identification/classification employing non-acoustic and/or acoustic models and databases
US6108533A (en) 1997-08-22 2000-08-22 Telefonaktiebolaget Lm Ericsson (Publ) Geographical database for radio system
US6269369B1 (en) * 1997-11-02 2001-07-31 Amazon.Com Holdings, Inc. Networked personal contact manager
US5991739A (en) 1997-11-24 1999-11-23 Food.Com Internet online order method and apparatus
JP3235562B2 (en) 1998-03-30 2001-12-04 日本電気株式会社 Termination resistance adjustment circuit
KR100270211B1 (en) * 1998-04-09 2000-10-16 윤종용 Dram cell capacitor and method of fabricating the same
US6154535A (en) 1998-05-15 2000-11-28 Bellsouth Corporation Methods and system for obtaining processing information relating to a communication
US6247043B1 (en) * 1998-06-11 2001-06-12 International Business Machines Corporation Apparatus, program products and methods utilizing intelligent contact management
US6108650A (en) 1998-08-21 2000-08-22 Myway.Com Corporation Method and apparatus for an accelerated radius search
US7036128B1 (en) * 1999-01-05 2006-04-25 Sri International Offices Using a community of distributed electronic agents to support a highly mobile, ambient computing environment
US6314402B1 (en) 1999-04-23 2001-11-06 Nuance Communications Method and apparatus for creating modifiable and combinable speech objects for acquiring information from a speaker in an interactive voice response system
US6684219B1 (en) * 1999-11-24 2004-01-27 The United States Of America As Represented By The Secretary Of The Navy Method and apparatus for building and maintaining an object-oriented geospatial database
US6314365B1 (en) 2000-01-18 2001-11-06 Navigation Technologies Corp. Method and system of providing navigation services to cellular phone devices from a server
JP3659318B2 (en) * 2000-05-09 2005-06-15 インターナショナル・ビジネス・マシーンズ・コーポレーション Spatial data mining equipment
US20020069312A1 (en) * 2000-07-10 2002-06-06 Jones Gad Quentin System and method for the storage, management and sharing of spatial-temporal based information
US6729731B2 (en) * 2001-06-11 2004-05-04 Info Valley Corporation Untethered laser pointer for use with computer display
JP2005038381A (en) * 2003-06-30 2005-02-10 Toshiba Corp Data analyzing apparatus, data analyzing program, and mobile terminal

Also Published As

Publication number Publication date
WO1999066738B1 (en) 2000-02-03
JP2002518953A (en) 2002-06-25
US7203300B2 (en) 2007-04-10
US6570975B2 (en) 2003-05-27
US20070165815A1 (en) 2007-07-19
PL345259A1 (en) 2001-12-03
EP1088457A1 (en) 2001-04-04
US20020076029A1 (en) 2002-06-20
KR100557819B1 (en) 2006-03-15
NO20006379L (en) 2001-02-19
US6385312B1 (en) 2002-05-07
US20030228009A1 (en) 2003-12-11
US8363814B2 (en) 2013-01-29
KR20010083058A (en) 2001-08-31
US20020106069A1 (en) 2002-08-08
US6608892B2 (en) 2003-08-19
CN1314060A (en) 2001-09-19
NO20006379D0 (en) 2000-12-14
MXPA00012751A (en) 2003-07-14
BR9911852A (en) 2001-09-25
CN100342735C (en) 2007-10-10
US20060008067A1 (en) 2006-01-12
AU4825299A (en) 2000-01-05
CA2335128C (en) 2010-08-10
WO1999066738A1 (en) 1999-12-23
US7136474B2 (en) 2006-11-14

Similar Documents

Publication Publication Date Title
CA2335128A1 (en) Automatic routing and information system for mobile telephonic services
US5963861A (en) Dealer-locator service and apparatus for mobile telecommunications system
US6985744B2 (en) Cellular phone and a base station thereof
CA2254393C (en) Method and apparatus for providing calling number identification alias in a communications system
US6311057B1 (en) Method of calling a mobile station in a mobile telephone system
US5930702A (en) Personal mobility communication system
KR960700613A (en) WIRELESS DIGITAL PERSONAL COMMUNICATIONS SYSYTEM
TR200000512T2 (en) Method and system for processing calls for communication equipment, with a subscriber number transferred from one first operator to a second operator, particularly suitable for use in systems for mobile communication.
WO1998000988A3 (en) Method and apparatus for communicating information on mobile station position within a cellular telephone network
CA2202000A1 (en) Service transfer to a wireless telephone
FI930322A0 (en) Method, base station of a radiotelephone system and a radiotelephone exchange for sharing speeches for establishing group calls between subscribers located in the service area of several exchanges
CA2162860A1 (en) Method and System for Routing Phone Calls Based on Voice and Data Transport Capability
CN1783916A (en) Hybrid call log
CA2336621A1 (en) Telecommunications system and call set-up method
US20020090926A1 (en) Context-based checking method and arrangement for communications, a communications network and a terminal of a communications network
US20020176563A1 (en) Geographical number portability
CA2228879A1 (en) Methods for identifying service processing of telephone calls
US7587205B1 (en) Specification of a communication system for mobile telecommunications
AU4890097A (en) Exchange system for linking call from a person ordering a vehicle to a vehicle among several vehicles
US6381470B1 (en) Automatic reassignment of a telephone number of a wireless terminal based on location of the wireless terminal
CN1984184A (en) Methodand system for limiting telecommunication
CA2185175A1 (en) Hierarchical Switch Support of Services for Subscribers Based on Organizational Membership
FR2608875A1 (en) Confidential telephone
KR20000060028A (en) The number grouping service method in intelligent network
KR100797754B1 (en) A system for connecting phone call using categorized representative telephone number, and method using the same and computer readable medium storing computer program for performing the method

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20140618