CA2293780A1 - Method of using a natural language interface to retrieve information from one or more data resources - Google Patents

Method of using a natural language interface to retrieve information from one or more data resources Download PDF

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Publication number
CA2293780A1
CA2293780A1 CA002293780A CA2293780A CA2293780A1 CA 2293780 A1 CA2293780 A1 CA 2293780A1 CA 002293780 A CA002293780 A CA 002293780A CA 2293780 A CA2293780 A CA 2293780A CA 2293780 A1 CA2293780 A1 CA 2293780A1
Authority
CA
Canada
Prior art keywords
natural language
data resources
information
extracted
retrieve information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002293780A
Other languages
French (fr)
Other versions
CA2293780C (en
Inventor
Esther Levin
Shrikanth Sambasivan Narayanan
Roberto Pieraccini
Ilija Zeljkovic
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Intellectual Property II LP
Original Assignee
At&T Corp.
Esther Levin
Shrikanth Sambasivan Narayanan
Roberto Pieraccini
Ilija Zeljkovic
At&T Properties, Llc
At&T Intellectual Property Ii, L.P.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by At&T Corp., Esther Levin, Shrikanth Sambasivan Narayanan, Roberto Pieraccini, Ilija Zeljkovic, At&T Properties, Llc, At&T Intellectual Property Ii, L.P. filed Critical At&T Corp.
Publication of CA2293780A1 publication Critical patent/CA2293780A1/en
Application granted granted Critical
Publication of CA2293780C publication Critical patent/CA2293780C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/912—Applications of a database
    • Y10S707/913—Multimedia
    • Y10S707/916—Audio
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/912—Applications of a database
    • Y10S707/917—Text
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/953—Organization of data
    • Y10S707/955—Object-oriented
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching
    • Y10S707/99934—Query formulation, input preparation, or translation
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y10S707/99933—Query processing, i.e. searching
    • Y10S707/99935—Query augmenting and refining, e.g. inexact access
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99943—Generating database or data structure, e.g. via user interface

Abstract

A method of using at least one natural language query to retrieve information from one or more data resources and further performing a requested action using the retrieved information is disclosed. At least one natural language query directed to retrieving particular information is received. At least one object from the natural language query is extracted. The relationship between each of the at least one extracted objects is determined. A semantic representation is created from the at least one extracted objects. The semantic representation is compared to a knowledge structure. The knowledge structure is comprised of one or more grammars which are extracted from a plurality of data resources. The semantic representations are matched to the grammar. A database query is generated based on the matched objects. The query is applied to one or more of the data resources and information is retrieved.
The requested action is then performed using the retrieved information.
CA002293780A 1998-04-09 1999-04-01 Method of using a natural language interface to retrieve information from one or more data resources Expired - Lifetime CA2293780C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/058,107 US6173279B1 (en) 1998-04-09 1998-04-09 Method of using a natural language interface to retrieve information from one or more data resources
US09/058,107 1998-04-09
PCT/US1999/007278 WO1999053676A1 (en) 1998-04-09 1999-04-01 Method of using a natural language interface to retrieve information from one or more data resources

Publications (2)

Publication Number Publication Date
CA2293780A1 true CA2293780A1 (en) 1999-10-21
CA2293780C CA2293780C (en) 2002-08-20

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CA002293780A Expired - Lifetime CA2293780C (en) 1998-04-09 1999-04-01 Method of using a natural language interface to retrieve information from one or more data resources

Country Status (3)

Country Link
US (1) US6173279B1 (en)
CA (1) CA2293780C (en)
WO (1) WO1999053676A1 (en)

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WO1999053676A1 (en) 1999-10-21
US6173279B1 (en) 2001-01-09

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