CA2283654A1 - Method and apparatus for synchronizing information browsing among multiple systems - Google Patents

Method and apparatus for synchronizing information browsing among multiple systems Download PDF

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Publication number
CA2283654A1
CA2283654A1 CA002283654A CA2283654A CA2283654A1 CA 2283654 A1 CA2283654 A1 CA 2283654A1 CA 002283654 A CA002283654 A CA 002283654A CA 2283654 A CA2283654 A CA 2283654A CA 2283654 A1 CA2283654 A1 CA 2283654A1
Authority
CA
Canada
Prior art keywords
synchronizing information
information browsing
data
multiple systems
systems
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002283654A
Other languages
French (fr)
Other versions
CA2283654C (en
Inventor
Mojtaba Mirashrafi
John D. Elliott
Michael F. Buondonno
Kenneth L. Keeler
Keith A. Pirkl
Al J. Simon
George L. Taylor
Mark D. Zuber
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ITXC IPCO LLC
Original Assignee
Efusion, Inc.
Mojtaba Mirashrafi
John D. Elliott
Michael F. Buondonno
Kenneth L. Keeler
Keith A. Pirkl
Al J. Simon
George L. Taylor
Mark D. Zuber
Itxc, Inc.
Itxc Ipco #2, Llc
Itxc Ipco, Llc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Efusion, Inc., Mojtaba Mirashrafi, John D. Elliott, Michael F. Buondonno, Kenneth L. Keeler, Keith A. Pirkl, Al J. Simon, George L. Taylor, Mark D. Zuber, Itxc, Inc., Itxc Ipco #2, Llc, Itxc Ipco, Llc filed Critical Efusion, Inc.
Publication of CA2283654A1 publication Critical patent/CA2283654A1/en
Application granted granted Critical
Publication of CA2283654C publication Critical patent/CA2283654C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/954Navigation, e.g. using categorised browsing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1101Session protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements, protocols or services for addressing or naming
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00Network arrangements, protocols or services for addressing or naming
    • H04L61/09Mapping addresses
    • H04L61/10Mapping addresses of different types
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40Network security protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0024Services and arrangements where telephone services are combined with data services
    • H04M7/003Click to dial services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/1285Details of finding and selecting a gateway for a particular call
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F2216/00Indexing scheme relating to additional aspects of information retrieval not explicitly covered by G06F16/00 and subgroups
    • G06F2216/15Synchronised browsing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42314Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323PBX's with CTI arrangements

Abstract

In accordance with a method and apparatus (100) for synchronizing information browsing among multiple systems (108 and 109), a bridgeport system (103) receives identifiers for data requests received over networks (150, 105, 106 and 107) on a first hardware system (102) and automatically transmits the identifier of the requested data to one or more additional hardware systems (104). Each of these one or more additional hardware systems then retrieves the identified data, thereby keeping the data being provided in these hardware systems in synchronization.
CA002283654A 1997-03-14 1998-03-12 Method and apparatus for synchronizing information browsing among multiple systems Expired - Lifetime CA2283654C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/818,741 1997-03-14
US08/818,741 US6199096B1 (en) 1997-03-14 1997-03-14 Method and apparatus for synchronizing information browsing among multiple systems
PCT/US1998/004887 WO1998041004A1 (en) 1997-03-14 1998-03-12 Method and apparatus for synchronizing information browsing among multiple systems

Publications (2)

Publication Number Publication Date
CA2283654A1 true CA2283654A1 (en) 1998-09-17
CA2283654C CA2283654C (en) 2002-09-03

Family

ID=25226295

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002283654A Expired - Lifetime CA2283654C (en) 1997-03-14 1998-03-12 Method and apparatus for synchronizing information browsing among multiple systems

Country Status (5)

Country Link
US (1) US6199096B1 (en)
EP (1) EP1005752A4 (en)
AU (1) AU747102B2 (en)
CA (1) CA2283654C (en)
WO (1) WO1998041004A1 (en)

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Publication number Priority date Publication date Assignee Title
CN114125053A (en) * 2021-11-19 2022-03-01 北京鲸鲮信息系统技术有限公司 Cross-system network equipment calling method and device, electronic equipment and storage medium

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CN114125053A (en) * 2021-11-19 2022-03-01 北京鲸鲮信息系统技术有限公司 Cross-system network equipment calling method and device, electronic equipment and storage medium

Also Published As

Publication number Publication date
EP1005752A4 (en) 2005-07-27
WO1998041004A1 (en) 1998-09-17
EP1005752A1 (en) 2000-06-07
AU6552698A (en) 1998-09-29
CA2283654C (en) 2002-09-03
AU747102B2 (en) 2002-05-09
US6199096B1 (en) 2001-03-06

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Effective date: 20180312