CA2053728C - Forms automation system implementation - Google Patents

Forms automation system implementation Download PDF

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Publication number
CA2053728C
CA2053728C CA002053728A CA2053728A CA2053728C CA 2053728 C CA2053728 C CA 2053728C CA 002053728 A CA002053728 A CA 002053728A CA 2053728 A CA2053728 A CA 2053728A CA 2053728 C CA2053728 C CA 2053728C
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CA
Canada
Prior art keywords
customer
forms
profile
file
printer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA002053728A
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French (fr)
Other versions
CA2053728A1 (en
Inventor
Mary Jo Yaksich
Samuel D. Bevilacqua
Susan M. Hoellig
Darlene R. Sprague
Andrew C. Andersen
Donald S. Carr
Anthony P. Hoholik
Donna L. Yarwood
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Moore Business Forms Inc
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Moore Business Forms Inc
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Publication date
Application filed by Moore Business Forms Inc filed Critical Moore Business Forms Inc
Publication of CA2053728A1 publication Critical patent/CA2053728A1/en
Application granted granted Critical
Publication of CA2053728C publication Critical patent/CA2053728C/en
Anticipated expiration legal-status Critical
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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/12Use of codes for handling textual entities
    • G06F40/123Storage facilities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/12Use of codes for handling textual entities
    • G06F40/151Transformation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/166Editing, e.g. inserting or deleting
    • G06F40/174Form filling; Merging

Abstract

A system and method for the electronic design, storage, and distribution of business forms maximizes all of these functions, utilizing a forms automation platform and a central library facility. The forms automation platform includes customer profile, form profile, form field description, and distribution information files each having a unique customer identifier, and typically also having a unique form identifier, and including detailed information about each form. The central library facility includes customer profile, geographic profile, printer profile, distribution data, form profile, and form output format files; again unique customer identifiers, as well as specific form identifiers, are provided. Forms are automatically distributed by the central library facility to end user sites, at which remote computers are located, by polling for forms to be released, establishing a session with the end users to which release is to be made, and then electronically transferring the forms. Form profile information that is typically stored -- in order to effectively process requests -- include the software package used to design the form, a description of the form, the date of form creation and/or last revision, the number of parts, whether the form has landscape or portrait mode, the length, and the width of the form.

Description

2~~3'~~~
FORDS ,~ZJTOI~IATIOId SYSTETdI I~pLTTATIO~d BACItGROUND AiOD SUMP9ARY OF THE I~IOlv1 Conventionally, large organizations that use large volumes of many different types of business forms have the forms printed in paper form internally or by a manufacturer of business forms, and then store the forms in one or more warehouses for distribution to each of the geographically remote user locations of that organization.
Distribution costs can be significant, especially if the locations are widely disseminated, and there can be significant costs associated with the warehousing, inventory and obsolescence of preprinted paper forms. If attempts are made to do away with inventorying of preprinted forms, electronic forms may be stored for printing of paper forms on demand, however typically systems capable of electronic storage and retrieval are marketed by vendors supplying only one type of equipment, so that the systems are not versatile enough to be utilized even within a single 7:ocation of the organizatian unlsss all printers and related equipment at that location are compatible. Further, such systems do not have conventional preprinted forms manufacture integrated therewith, and are therefore limited.
Also, when new forms are required, they are typically designed at a location where the need for the form is first recognized. The newly designed form may, or may not, become part of the forms package available to other interested parts of the organization, and even if it ultimately becomes available, may go through a redundant design sequence before being adopted by the organization headquarters. Usually, no centralized forms facility is provided, requiring redundant entry and processing of information in electronic or hard copy format.
According to the present invention, a detailed implementation is provided for a system and method which overcome the major elements of the problems identified above. According to the present invention, it is possible for a large consumer of forms, having numerous geographically remote user locations with varying needs For many different types of forms, to eliminate or minimize the warehousing, inventory, and obsolescence costs associated with preprinted forms, to minimize the number of preprinted forms utilized, to minimize redundant entry and processing of information, and to provide centralized design, control and management of electronic forms. According to the invention, the same form may be: printed at a number of geographically remate locations on different types of printers, the forms can be distributed and updated automatically and efficiently, and if a form is needed but not readily reproducible on in house equipment, an order for the form may be transmitted to a vendor's manufacturing facility or facilities (e. g. located geographically proximate the remote user locations to be served) for production and distribution.
The system according to the invention comprises as basic components first and second computer means, which comprise a central library facility (CLE), and a forms automation platform (EAP). Two way communication is provided between the CLF and FAP by appropriate communications software and protocol modules. The CLF is typically located at a centralized facility of the forms consumer (customer), while the FAP is typically located at a centralized facility of the vendor (forms manufacturer), although it may be located wherever convenient for performing the desired tasks to a particular customer"s satisfaction. A third computer means; typically a PC, is located at end user sites to communicate with the CLF and receive distributed forms therefrom.
The primary functions that take place at the FAP are: electronic forms design (at a centralized location), using one or more conventional design packages such as PFRFOR~I, F~, ~FTFORM or MECA TII;
creating, maintaining, updating, and ensuring the integrity of a display image library; logically associating print formats and distribution profile information received for each form within the display image library; converting display images to print formats based on the distribution profile specified for each form; downloading the print images to the CLF; executing electronic forms update processing; communication with the CLF; and communication with other print facilities (e.g. a manufacturer of business forms, and internal print shop, or the like). A release date is entered at the FAP, and managed at the CLF.
A FAP may service multiple CLFs and must then associate specific forms with specific CLFs. The FAP will generate print formats based on those printers supported by the customer to which the forms will be distributed.
The major functions of the CLF are file management and distribution, including the collection, assimilation and output of management information. The CLF also logically associates formats (print formats) and distribution profile information received for each form. The CLF
electronically stores all of the forms previously supplied by the FAP, and effects transmission thereof to remote locations having use for them, and effects display or printing of forms -- regardless .
of exact printer configuration -- at the remote user locations. The CLF collects and downloads the form images to the end users (i.e. the third computer means) on a release date, after polling of the computer in which they are located. This anay be done completely automatically, or after manual verification.
According to one aspect o:~ the invention, a method is provided comprising the steps of: (a) at a centralized location, storing the plurality of business forms in electronic format including by providing each with the following data associated therewith: ident~fication.cod,e for the form; verbal description of the form; software package used to design the form; date of form creation and/or last revision; number of parts to the form; whether the form has landscape or portrait mode; length of the form; and width of the form; (b) based upon geographic location, volume requirements, form construction, and equipment profile, determining which of the geographically remote use locations ~~~3~~$
will be provided with business forms in electronic and/or preprinted farm, and storing that information at said centralized lacation; and (c) through electronic scheduling or in response to commands inputted at the centralized location, automatically distributing forms in electronic and/or preprinted form from the centralized location to the geographically remote use locations for that particular form, according to the determinations provided in step (b).
According to another aspect of the invention, a method is provided utilizing first and second computers at different locations and comprising the steps of: (a) at the first computer, creating a plurality of business forms in electronic format, including printer formats; (b) allacating a session with the second computer; (c) designating appropriate business forms for transfer; (d) electronically transferring the designated forms from the first computer to the second computer; (e) confirming that the transfer has taken place; and (f) initiating a table population function at the second computer, and confirming when that function has been completed.
A system for producing business forms according to the invention comprises: first computer means comprising a forms automation platform means: for establishing each of a plurality of business forms in electronic format; for determining print format information for the forms; and for converting the electronic format to appropriate print formats based upon the distribution profile information and print format information, to design a business form in ~~~e~9~~~
electronic format; second computer means at each of a plurality of end user sites; third computer means comprising a central library means: for processing requests for distribution to effect electronic distribution of forms; and for providing information about print formats and distribution profiles to the second computer means, the means including a display and an inputting means for inputting commands regarding the specific business form or forms requested, and for inputting variable information, if any, to be contained in the business forms to be produced; communications means for providing communication between the forms automation platform means and the central library means; and between the central library means and the end user sites; and the third computer means comprising a file comprising customer profile,information including an .
identification uniquely identifying each customer, and address information for the customer; a geographic profile including the customer identification and a unique code for each different geographic location of the customer°s facilities; a printer profile file including the customer identification, and a code identifying each printer, and the type of printer, at each geographic location of he customer; a distribution data file including the customer ~.dentifiaation, a code to uniquely identify each form far a customer, and the code to uniquely identify each printer; a form profile data file including the customer identification, and the code to identify each form for a customer; and a form output file including the customer identification, and the code to uniquely identify each form of the customer.
The first computer means of the above system may have a customer profile file including an identifier uniquely identifying a customer and a custome r s address; a form profile file including the unique customer identifier, a unique identifier of a form for a customer, and physical information about the form; a form file name file including the unique customer identifier and unique identifier for the form, and the type of printer the form is designed for; and a distribution information form including the unique customer identifier, an indicator of whether or not a form has been selected for distribution to the third computer means, the unique form identifier, and the date of distribution of the form.
Another method according to the invention comprises the steps of: (a) storing in electronic format in a computer a plurality of different business forms; (b) also storing in the computer predefined commands, including date and extent of distribution commands, relating to the distribution of the electronic business forreis; (c) periodically polling the computer to locate applicable data commands; (d) identifying forms for distribution in the computer; (e) establishing a session between the computer and an end user; (f) transferring the forms electronically from the computer to the end user;
and (g) acknowledging receipt of the forms by the end user from the computer.
It is the primary object of the present invention to provide for the detailed implementation 2~~~"~~8 necessary to effective and efficient creation and production of electronic and preprinted business forms for large consumers of forms having multiple locations. This and other objects of the invention will become clear from an inspection of the detailed description of the invention, and from the appended claims.
BRIEF DESCRIPTIOt~i OF THE IaIdASdII~GS
FIGURE 1 is a schematic block diagram comprising a high level functional overview of an exemplary system which is implemented according to the invention;
FIGURE 2 is a block diagram showing one embodiment of a more detailed interrelationship between the components of the FIGURE l system;
FIGURE 3 is a block diagram showing an overview of the interconnections between the central library facility (CLF), forms automation platform (FAP), and end users;
FIGURE 4 is a schematic view of the FAP;
FIGURE 5 is a schematic like that of FIGURE 4 for a host computer utilizable with the CLF and the FAP;
FIGURE 6 is a data model diagram for data structures provided by the FAP, for detailed implementation according to the invention;

FIGURE 7 is a data flow diagram of exemplary program control processes performed by the FAP, for detailed implementation according to the invention;
FIGURES ga-Se are schematics giving lower level breakdowns of the major elements of FIGURE 7;
FIGURE 9 is a flow diagram illustrating access to the CLF from the FAP;
FIGURE 10 is a schematic diagram illustrating exemplary components of the CLF of the system of FIGURES 1 and 2;
FIGURE 11 is a CLF data model diagram, for detailed implementation according to the invention;
FIGURE 12 is a schematic showing the CLF data base relationships, for detailed implementation according to the invention;
FIGURES 13a-13i provide a schematic structure chart for the CLF, for detailed implementation according to the invention;
FIGURE 14 is an exemplary flow diagram for releasing forms from the CLF to end user sites based upon a distribution profile;
FIGURE 1S is an exemplary flow diagram far transmitting an electronic form, initiated at the CLF; and FIGURE 16 is an exemplary flow diagram for transmitting a print request, initiated at the CLF.
DETl~ILED DESCRIIE'TIOI~1 ~F THE DRA6~TNGS
The forms automation system according to the present invention is illustrated generally by reference numeral 10 in FTGURES 1 and 2. The forms automation system 10 will be utilized by those consumers of business forms who have large numbers of business forms (both type and amount) that will be utilized at a number of geographically remote use locations. The system 10 is designed to be marketed by a business forms manufacturing company that has conventional forms production facilities, although it cauld be marketed by a wide variety of different types of companies. The system l0 is particularly useful when zt it implemented in such a way that forms may be produced directly at the use locations, or in a conventional manufacturing facility, depending upon the construction of that particular form, the extent of its distribution, the quantity of forms utilized, and the like.
In this description, the term "vendor" or "manufacturer" when utilized refers to the entity providing the forms automation system accordiaag to the invention, typically a conventional business forms manufacturer. The term "customer" or "user"
refers to the vendor's customer, namely the organization that has a plurality of geographically remote use locations, and consumes the business forms (also encompassing multiple departments that are remote within the same building, for example).

~~~~~28 The major objectives of the system 10 are to provide for the centralized design of business forms, the centralized management and distribution of electronic and pre-printed (paper) forms, the co-existence of the same form in both paper and electronic formats, and the flexibility to meet the user's requirements. The major components of the system l0 comprise computer means providing the central library facility (hereinafter denoted by the acronym "CLF") 12, and computer means providing the forms automation platform (hereinafter denoted by the acronym "FAP") 14. The CLF 12 is preferably located in one of the customer's facilities (e. g.
the same facility that has the main frame computer 34). This also typically is one of the use locations. The FAP 14 may, under some circumstances, be located at a customer's facility, but more typically is located at one of the vendor's facilities. In any case, the t~LF 12 and FAP 14 provide for centralized design, management, and distribution of business forms. Appropriate conventional communications components are provided to inter-relate the CLF 12, and FAP 14, and to communicate with a variety of other stations.
In the schematic illustration in FIGURE 1, the end user station 15 comprises a plurality of geographically remote use locations, each of which may have a printer -- such as a laser printer l6 --associated therewith. A computer, such as a PC, is provided at each of the use stations 15, as schematically illustrated in FIGURES 1 and 2, interfaced (two way communication) with the CLF 12.

The PC and CLF may utilize I$M's OS/2 (version 1.2), or an equivalent mufti-tasking operating system.
The CLF 12 may also control an internal electronic forms composition system 17 maintained by the organization having the geographically remote use locations 15, which rnay in turn control a high speed printing device, such as a high speed laser printer 1S, or other non-impact printer. Poth the CLF 12 and FAP 14 may also provide information to a standard business forms manufacturing facility, shown generally by reference numeral 19, for producing business forms. For example, the CLF 12 could access facility 19 through an external applications data base 2S. Different types of manufacturing facilities encompassed by facility 19 may -- for a large conventional business forms manufacturer such as Moore Business Forms, Inc. --include a traditional plant 20, a short run facility 21, an intelligent imaging facility 22, or other types of facilities 23. Also, the FAP 14 may control an internal print shop 2~ at the FAP 14 location, far providing camera ready copy. The printing facilities 21, 23, and 2~ deliver printed forms -- as indicated by line 25 -- to the use locations 15 via a motor vehicle or the like (e.g. a common carrier), while the traditional plant 20 supplies paper forms to the use locations 15 through a warehouse 26 run by the forms manufacturer, a contractor, or another. The imaging facilities 2z .
typically provide paper forms to the use locations 15 via mail or a courier service 27 or the like.
As illustrated schematically in FIGURE 2, the CLF 12 includes an internal applications data base 29 (and associated database access mechanisms), and includes as part of the preferred embodiment communication facilitating components thereof, such as a vendor supplied token ring (or other network adapter) 30 communicating with an (e. g. token ring) electranic data network 31. The applications data base 29 may have as its data model "SQL", a commercially available package, such as that sold by IBM with its OS/2 (version 1.2) system. P, conventional communications interface component 32, such as an IBM 3270 standard protocol interface, is also preferably provided, as is the communications protocol module 33. The CLF 12 may be provided on main frame computer 34 directly at a customer (user°s) location, with a front end processor 35 --such as an IBM 3745/3720 -- interconnected between the module 33 and the computer 34, and a front end processor 36 -- e.g. an IBM 3745/3720 -- connected between the main frame computer 34 and the token ring network 31.
The forms automation platform 14 includes a commercially available applications database 37 (such as that sold by Oracle Systems Corp. under the trademark "Oracle°'), with a component thereof 38 providing custom design of the forms. The forms design function is preferably accomplished utilizing a compatible commercially available primary design software package, such as Perform, sold by Delrina Technology, JETFORM, sold by Indigo, or MECCA III
("DOCS"), sold by Amgraph. A communicatians protocol module 39 is also utilized (such as an IBM
SDLC), while the token ring adapter 40 is provided for optional communications over token ring network 31.
One of the primary functions of the FAP Z4 is to provide for the centralized design of business forms. It is the entry point into the system Z0, and contains software that controls the execution of the other processes within the system 10. As earlier indicated, forms design packages are associated therewith, such as the DOGS, or PERFORM, packages. The forms may be designed elsewhere and downloaded to the FAP 14 prior to transmissian to the CLF 12. The FAP 14 communicates with the CLF
(preferably two way) by modems 41, or a token ring, or networked protocols defined by the IEEE 802.5 or 802.2 standards. A terminal 43 (sae FIGURE 4), including a display screen 44., and inputting means such as a keyboard 45 and/or mouse 46, are provided as a human interface to the FAP 14. Other technologies could also be utilized, such as scanners and digitalization apparatus.
In addition to the forms design packages, the FAP 14 contains application software for a number of other functions. A file management function manages display (source) images for all released forms and forms that are scheduled for up-date/release. This software creates, maintains, up-dates and ensures the integrity of the display image library.
A user friendly interface function is provided by software that allows the operator to be queried for information regarding print formats and distribution profiles for each form. This information is logically associated with the display image within the file management system function so that whenever an electronic form is Created or up-dated, it will have the necessary components.
The forms administrator at the FAP 14 will obtain the following information for each electronic form created or up-dated: form identification; form description; form processing (e.g. new/update); the design software used to design the form; the release date; the security level; the distribution profile (user sites, output devices/sites, generic customer environment information); the paper base production requirements (e.g. manufacturing facilities, or internal print shops for camera ready copy); and variable data field encoding.
The FAP Z4 also converts the display images to appropriate print formats based upon the distribution profile specified for each form. This is typically done right in the forms design package 38 itself (e. g. in PERFORM). The operator inputs what printer formats the form is to be provided in, and the package 38 does the necessary formatting (either single or multiple). That is, if a form is to be distributed at a first location having a first printer with a first printer format, and to a second geographically remote user location, having a second printer with a second printer format (e.g. a different manufacturer for the second printer than the first printer), the display images must be converted to print formats for both the first and second printers. That is, the same electronic business form will exist in different formats. The print image files will be validated for existence, having been previously formatted based upon the customer profile, and downloaded to the CLF 12. The ~~~~~~$
CLE 12 may effect distribution on a scheduled release date. Of course this is practiced with any number of printers.
The system l0 may have any one of the following output formats: display image; encoded display image; print format; and production output. The display image format may require no conversion, and -- for examgle -- can be used to merely display the form on a screen (e.g. the screen 44 of the CLP
12). Eor the encoded display image format, the operator at the PAP 14 has encoded the variable data fields, and 'this format is used for merging variable data with the electronic form in a conventional mariner via a batch process at the user site. This format, too, can be sent to a display terminal (e. g.
44). Print formats should be able to support output to postscript printers, as well as for printers for all other major manufacturers such as IBM, Hewlett Packard, Xerox, etc. The production output formats will support an output for a manufacturing production facility 19, via a PC to PC (e.g. DOCS to DOCS) transmission. This output may be used to produce camera ready copy. This will insure the most updated form at all times. It also will provide an output to control an internal print shop 24 for producing camera ready copy.
As earlier indicated, the FAP 14 communicates with the CLF 12 via modems 41, token ring 31, or the like. Print images and form profiles are transferred to the CLF 12, and update processing within the CLF 12 is scheduled. Display and print images for updated forms will be downloaded to the 17 2g~3"~2'~
CLF 12, and appropriate file management functions, such as archiving, will be scheduled and performed.
Major components of the data flow diagram of FIGURE 7 include the FAP administrator software 86, form maintenance process 87, profile maintenance process 88, CLF administrative software 89, CLF
update process 90, a report generation process 91, and the FAP utility process 92. FIGURE 8a illustrates a detail data flow diagram for the form maintenance process 87. FIGURE 8b illustrates a detail data flow diagram for the profile maintenance process 88. FIGURE 8c illustrates detail data flow diagram for the CLF update process 90. FIGURE 8d illustrates a detail data flow diagram for the report generation process 91; and FIGURE 8e illustrates a detail data flow diagram for the FAP
utility process 92.
FIGURE 5 provides a schematic of a conventional host computer 34 and its interrelationship to other components in a typical confic~,iration. The computer 34 may include applications software 49, a printer control 50, and a communications module 51. A
printer 52, such as an IEM 3800, is controlled by the printer controller 50 software, e.g. TES AND
AFP, both by IHM. Other printers 52, such as the Xerox 8700, of course may also be utilized. fhe coanmunieations module 51, such as an IEM SI~A, is interconnected with a communications controller 53, such an an IEM 37XX FEP, A personal computer 54 may be interconnected to the controller S3 via a token ring or other link, and control a locally attached printer 16, or access other printers in the network. The controller 53 is connected through 18 2Q~~7~~
modems 55 to other PCs 54 (at sites 15). Controller 53 can communicate through the token ring 31 with the CLF 12 and FAP 14, or through modems 42 with the CLF 12. Communications may also be provided optionally through modems 56 with a cluster ' controller 57 -- such as an IBM 3174/3274 -- which in turn is interconnected with a communications interface (such as an IBM 3270) and a PC (such as a 3270 emulation PC). PC 58 may function as a print/file server to support multiple devices.
The controller 53 (typically located on host 34) will run a version of a network control program (e. g. OS/2 version 1.2 from IBM) that supports peer to peer networking. The PC 54 has a Moore Eorms Print Server. Therefore, CLF 12 communicates directly with PC 54 through controller 53 automatically, without "bothering" host 34.
The major menu items provided to the user of the FAP 14 axe provided on menu screens. The main menu will allow selection of the forans design program, updating the central library with selected forms; defining a form profile for a current form, defining form fields for a current form, customer profile information, CLF profile information, and a customer profile query. Many others may also be provided. Typical screens for each of these above specific menu items are as follows:

19 2037 2~
For forms design, a list of the design software defined for a particular customer will be displayed, e.g.:
Form Profile Library Reports Utility Exit Run Form Design Program Enter Customer ID: 3-1234567-00000 Form SW
JFDESIGN
PERFORM

Char Mode: Replace Page 3 Count: 3 For downloading information (e.g. forms and release dates) to the CLF 12:
Update Exit Update Central Library with Selected Forms:
CLF ID: SAVANNAH CENTRAL LIBRARY UPDATE
Select Customer ID Form ID Rev Status Dist Date 3-1234567-00000 TINFORM 0 Completed 3-1234567-00000 SIGDEMO 0 Completed 3-123456700000 UMIVFILL 0 Completed Press IF51 to return to menu To select Form for Library Update, enter '~'. To save selections, press IFI01.
Char Mode: Replace Page I Count: 3 ~0~~"~~8 For encoding a variable data information field, which is sent to the CLF Z2 and verified there:
Profile Query Ext Define Fore: Profile for current form.
FORM FIELDS ' Field TIMFLDISequence 1 Location 2x~in Name Field CHAR Length 8 Format****~**X
Type ValidationNONE

CalculationNONE

Field TIMFLD2Sequence 2 Location 2x3in Name Field CHAR Length 10 Format********X
Type ValidationNONE

CalculationNONE

Field TIMFLD3Sequence 3 Location 4x4in Name Field DATE Length 8 FormatMM-DD-YY
Type ValidationNONE

CalculationNONE

Press (F51 to return to menu Char Mode: Replace Page 2 Count: 3 21 2~~~'~~~
lror illustrating form profile information for a form which has been created:
Fields Query Exit Define Form Fields far current form.
FORM PROFILE INFORMATION
Cust 3-1234567-00000Cust XYZ BANK
ID Name Form TINFORM cr CUSTOMERADD & TIN CART.
ID Des CHANGES-RP

Revision0 Form NEW Release Status Status COMPLETED

Form C:\KYZBANK
Path Forn 8,5 No. of PagesFORM FILES:
Width 1 Form of PartsFile Name Type CLE ID
Length 1 PD

No.

Orientation Duplex TINFORM.IFD S SAVANNAH
PORTRAIT N 1~

Form JFDESIGN TINFORM,MDF C SAVANNAH
SW HP

TINFORM.PRT P SAVANNAA
HP

By Date CreatedFAP 19-NOV-90 ModifiedFAP 19-NOV-90 Released Press 1F51 to return to menu Char Mode: Replace Page 1 Count: 1 An exemplary screen for inputting data, e.g.
customer profiles, is:
Query Exit Move to query screen CUSTOMER PROFILE INFORMATION
Cust ID 3-1234567-00000 Directory C:\CSBANK
Cust Name KYZ BANK Phone Number (800) 800-8000 Contact S, Jones Fax Number (800> 800-8001 CUSTOMER ADDRESS: SHIPPING ADDRESS:
Addr 222 MAIN STREET Addr 222 MAIN STREET
City SPRINGFIELD City SPRINGFIELD
State ME Zip 00001 Cntry USA State ME Zip X001 Cntry USA
Attn S. JONES
RW/SW AW/SW Name: Description S JFDESIGN JETFORM DESIGN V. 2.1 H HPLJIID HEWLETT-PACKARD LASERJET IID
S PERFORM PERFORM V.2.1 Press IF51 to return to menu Char Mode: Replace Page 1 Count 1 An exemplary screen for inputting CLE' profile information is:
Query Exit Move to guery screen CENTRAL LIBRARY FACILITY PROFILE INFORMATION
Custoner ID

Location XYZ BANK, SPRINGFIELD, ME
Description IBM PS/2 MODEL 80, >S/2 V. 1.2 Administrator S: JONES
Phone Number (800D 800-8000 Modem Number (800> 800-8002 Fax Number (800> 800-8001 Press IF51 to erove to nenu Char Mode: Replace Page 1 Count 1 Exit Return to raster record An exemplary customer profile query screen is:
CUSTOMER PROFILE QUERY
Cust ID

Hardware/Software CLF ID
Type Name SAVANNAH H I~LJIID
S JFDESIGN
S PERFORM

The data model diagram for FAP 14 is provided in FIGURE 6. The same conventions are utilized here and as in the CLF data model diagram of FIGURE 11.
The connections in FIGURE 6 refer to the relationship between the two entities; i.e. two entities connected by an arrow with one arrow head at one end and a double arrow head at the other end are said to have a "one-to-many" relationship. In a relational database construct, this means that for each parent record in the first entity there may/shall exist many child records in the second entity. A glossary of the individual tables of the FAP 14 illustrated in FIGURE 5 is as follows:

FORMS AUTOMATION PLATFORM TABLES
DATA ENTITY ALIAS Ref.
NAME #

INFO TABLE

CUSTOMER PROFILECUSTOMER MASTER TABLE Tg DISTRIBUTION FORM DISTRIBUTION TABLE7g INFO

TABLE

TABLE

FORM SW & FORMS SWIPRINTERS TABLEg3 PRINTER INFO

TABLE

SYSTEM PARAMETERFAP SYSTEM PARAMETER 8,5 INFO TABLE

Each file typically has a number of elements, either of the number or character type, having predefined lengths. A listing of the elements, type (characters or numerical), field length, and description of the elements, for each of the tables 76-85 of FIGURE 6 is as follows:

2~
2~~~'~~~
Name: ASSOCIATION INFO; 76 ALIAS: CUSTOMER/CLF ASSOCIATION TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTfl DESCRIPTION
CLF ID CLF_ID CHAR (8) Uniguely identifies each Central Library Facility CUSTOMER IDS CUST_ID CHAR (15> Customer ID. Uniquely identifies each customer.
PRIMARY KEY:
(CLF_ID, CUST_ID>
INDEXES:
Hone defined.
RELATIONSHIP TO OTHER TABLES:
DEPENDENT OF:
CUSTOMER MASTER TABLE - CUST MAST
CLF MASTER TABLE - CLF MAST
CRBATED IN:
FAPDB.SQL script CREATE TABLE CLF CUST
CLF_ID CHAR (&), CUST_ID CHAR (15>

~~~~'~ 28 NAME: CLF PROFILE; 77 ALIAS: CLF MASTER TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTH DESCRIPTION
CLF ID CLF-ID CHAR t8) Uniguely identifies a Central Library Facility.
CLF DESCRIPTION CLF_DESC CHAR (40) , Description of the Central Library Facility environment.
CLF LOCATION L-0CATION CHAR t25) Description of the Central Library Facility Location.
CLF ADMINISTRATOR ADMIN CHAR (30) Name of the CLF Administrator.
CLF PEONS NUMBER PHONE_NO CAAR t15> Phone number of the CLF location.
CLF MODEM NUMBER MODEM_NO CHAR (15) Modem phone number of the CLF location.
CLF FAX NUMBER FAX_NO CHAR (15) Fax phone number of the CLF location.
PRIMARY KEY:
(CLF-ID) INDEXES:
None defined.
P,ELATIONSHIP TO OTHER TABLES:
PARENT OF:
CUSTOMERICLF ASSOCIATION TABLE - CLF CUST
CREATED IN:
FAPDB.SQL script CREATE TABLE CFL MAST
CLF ID CHAR (8), CLF-DBSC CHAR (40), LOCATION CRAR (25>, ADMIN CHAR (30>, PAONB_NO CHAR (15>, MODEM_NO CAAR t15), FAX_NO CHAR (15>
>:

2~~3~~~
NAME: CUSTOMER PROFILE; 78 ALIAS: CUSTOMER MASTER TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTR DESCRIPTION
CUSTOMER ID CUST_ID CHAR (15> Customer Identifier. Uniquely identifies a customer.
CUSTOMER NAME CUST_NAME CHAR (30> Gustoa~er's full name.
FORM PATHNAME FORM_PATH CHAR (75) Full Pathname on system where customer's forms are located.
NO OF REVISIONS NO_REVS NUMBER (1) Number of revisions supported on the system for a customer.
ADDRESS LINE 1 ADDR1 CHAR (30> Street address line 1.
ADDRESS LINE 2 ADDR?. CHAR (30> Street address line 2.
CITY CITY CHAR (25> City address line.
STATE/PROVINCE STATE CHAR (4) State or province address line.
ZIP ZIP CHAR (10) Zip code address line.
COUNTRY COUNTRY CHAR (4> Country address line.
CONTACT NAME CONTACT CHAR (30> Name of customer contact person.
PHONE NUMBER PHONE_NO CHAR (15> Phone number of customer.
FAX NUMBER FAX NO CHAR (15) fax phone number of customer.
SHIPPING LINE 1 SHIP ADDR1 CHAR t30> Shipping address line 1.
SHIPPING LINE 2 SAIP_ADDR2 CHAR (30> Shipping address line 2.
SHIPPING CITY SHIP_CITY CHAR l25) Shipping city address line.
SHIPPING STATE/PRO SKIP-STATE CHAR (4) Shipping state or pravince line.
SHIPPING ZIP SHIP ZIP CHAR (10) Shipping zip code address line.
SHIPPING COUNTRY SHIP-COUNTRY CHAR (4) Shipping country address line.
SHIPPING ATTENTION SHIP ATTH CHAR (30> Name of person for ship-to attention.
PRIMARY KEY:
(CUST ID>
INDEKES:
None defined.
RELATIONSHIP TO OTHER TABLES:
PARENT OF:
FORM SW & PRINTER INFO TABLE - CUST MWSW

ASSOCIATIONTABLE
INFO - CLF
CUST

FORM PROFILE
TABLE
- FORM
MAST

DEPENDENT
OF:

CREATED
IN:

FAPDB.SQL
script CREATE MAST
TABLE
CUST

CUST_ID CHAR t15), CUST_NAMECHAR (30), FORM_PATHCHAR (75), NO_REVS NUMBER (1), ADDR1 CHAR (30), ADDR2 CHAR (30>, CITY CHAR (25>, STATE CHAR (4>, ZIP CHAR (10>, COUNTRY CHAR (4), CONTACT CAAR (30), PHONE_N0 CHAR (15>, FAX NO CHAR (15), SHIP_ADDR1CHAR (30>, SHIP ADDRZCHAR (30), SHIP_CITYCHAR (25>, SHIP_S1'ATECHAR t4), SHIP ZIP CHAR (10>, SHIP_COUNTRYCHAR t4>, SHIP_ATTNCHAR (30), >:

~Q~~~2~
NAME: DISTRIBUTION INFO; 79 ALIAS: FORM DISTRIBUTION TABLE
ELEMENT HAKE COLUMN NAME TYPE LENGTH DESCRIPTION
CUSTOMER CUST_ID CHAR !15>Customer Identifier. Uniquely ID identifies a customer.

CLF ID CLF_ID CHAR t8)Uniquely identifies a Central Library Facility.

VENDOR FORM_ID CHAR (8)Uniquely identifies a form FORM for a customer.
ID

VENDOR FORM NUMBER(1)Uniquely identifies a revision FORM REV of a form for a customer.
REV

DIST INDICATORDIST_FLAGCHAR (1>Indicates whether or not a form has been selected for distribution to a CLF.

DIST STATUSDIST CHAR (1)Indicates the distribution STATUS status of the form.

DIST DATEDIST_DATEDATE Date of distribution to a CLF.

HEADER HDR_FILECHAR t12)Name of the header file for FILENAME the form.

DIST FILENAMEDIST_FILECHAR (12)Name of the packed distribution file for the form.

PRIMARY
KEY:

(CUST_ID FORM_ID, CLF_ID, FORM_REV) INDEXES:

Hone defined.

RELATIONSHIP
TO OTHER
TABLES:

Hone CREATED
IN:

FAPDB.SQL
script CREATE
TABLE
DIST
INFO

CUST_ID CHAR !15), CLF_ID CHAR (8>, FORM_ID CHAR (8), FORN_REV NUPBER (1>, DIST_FLAGCHAR tl>, DIST_STATUSCHAR (1), DIST_DATEDATE, HDR_FILE CHAR (12>, DIST_FILE CHAR (I2) ) NAME: FIELD DESCRIPTION; 80 ALIAS: FORM FIELD DEFINITION TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTH DESCRIPTION
CUSTOMER ID CUST_ID CHAR (15> Customer ID. Uniguely identifies a customer.
FORM ID FORM_ID CHAR (8) Uniquely identifies a form for a customer.
FORM REV FORM_REV NUMBER (1> Uniquely identifies a revision of a form.
FORM FIELD NUMBER FLD_NO NUMBER (3> Form field number or tabbing order.
FORM FIELD NAME FLD_NAME CHAR (20> Form field name.
FORM FIELD LOC FLD_LOC CHAR (20) Form field coordinate location.
FORM FIELD LENGTH FLD_LfiN NUMBER (5> Forn field length.
FORM FIELD TYPE FLD_TYPE CHAR (10> Form field data type.
FORM FIELD FORMAT FLD_FORMAT CAAR (30) Form field data format.
FORM FIELD VAL FLD_VAL CHAR (50) Form field validation:
FORM FIELD CALC FLD CALC Ci(AR (80> form field calculation.
PRIMARY REY:
(CUST_ID, FORM_ID, FORM_REV> , INDEXBS:
None defined:
RELATIONSHIP TO OTHER 'fABLES:
DEPENDENT OF:
FORK PROFILE TABLE - FORM MAST
CREATED IN:
FAPDB.SQL script CREATE TABLE FORM FLDS

CUS'f_IDCHAR l15>, FORM_ID CHAR (8), FORM_REVNUMBER (1>, FLD_NO NUMBER (3>, FLD_NAMECHAR 20), ( FLD_LOC CHAR (ZO), FLD-LEN NUMBER (5>, FLD_TYPECHAR t10>, FLD-FORMATCHAR (30), FLD_VAL CAAR (50), FLD_CALCCRAR (80>
):

NAME: FORM FILENAMES; 81 ALIAS: FORM DISTRIBUTION FILENAMES
ELEMENT NAME COLUMN NAME TYPE LENGTH DESCRIPTION
CUSTOMER ID CUST_ID CHAR (15> Customer ID. Uniquely identifies a customer.
FORM ID FORM_ID CHAR (8) Uniquely identifies a form for a customer.
FORM REY FORM_REV NUMBER tl> Uniquely identifies a form revision for a form.
CLF ID CLF;ID CHAR (8> Uniguely identifies a Central Library Facility FORM FILE NAME PILE_NAME CHAR (12> Form filename including file extension.
FORM FILE TYPE FILE TYPE CHAR tl> Form_ file type.
FORM PRINTER TYPE FILE_EXT CHAR t2> Type of printer form is designed for.
PRIMARY KEY:
tCUST_ID, EORM_ID, FORM_REV, CLF_ID) INDEXES:
Hone defined.
RELATIONSHIP TO OTHER TABLES:
DEPENDENT OF:

33 ~~~~~~~
FORM PROFILE MAST TABLE
- FORM

CREATED
IN:

FAPDB.SQL
script CREATE FILES
TABLE
FORM
( CUST_ID CHAR(15), FORM_ID CHAR(8), FORM REV NUMBER1>, ( CLF_ID CHAR(8>, FILENAME CHAR(12), FILfi CHAR(1>, TYPE

FILE_EXT CHAR(2) >1 NAME; FORM PROFILE; 82 ALIAS: FORM MASTER TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTH DESCRIPTION
CUSTOMER ID CUST_ID CHAR (15> Customer ID. Uniguely identifies a customer.
FORM ID FORM_ID CHAR (8) Uniguely identifies a fore for a customer.
FORM REV FORM REV NUMBER (1> Uniquely identifies a revision of a forn.
FORM DESCRIPTION FORM DESC CHAR (40> Description of form.
FORM CATEGORY PORM_CAT CHAR t10> Category that form belongs to. NCIf USED.
FORM SUB CATEGORY FORM SUB CHAR (10> Sub category that fore belongs to within category. NOT
USED.
FORM PATHNAME FORM PATB CHAR (75> Full pathnane of directory where forn is stored.
FORM DBSIGH SW FORM_SW CHAR (8) Bxecutable nave of form design software used.
FORM DESIGN STATUS FORM_STATUS CHAR (l> Ddsign status of the fore.
RBLEASE STATUS REL STATUS CHAR (1> Release status of the fore.
FORM WIDTH FORM_WDTH NUMBER (4, 2> Width of forn.
FORM LENGTH FORM_LEN l7UMBBR (4, 2) Length of forn NUMBER OF PAGES NO PAGBS NUMBER t3) Nunber of pages in the fore.
NUMBER OF PARTS NO_PARTS NUMBER (3) Number of parts to the forn.

~~~~'~~g DUPLEX DUPLEX CHAR(1> Indicator INDICATOR of whether or not the form is to be printed duplex.

PAGE ORIENTATIONPG_ORIENTCHAR(9) Page orientation of the form.

FORM CREATIONCREATE DATE System which form was created.
DATE DATE date on CREATOR CREATE_NAMECHAR(10>Name of who created form.
NAME person FORM MODIFMOD_DATEDATE System which form was last DATE date modified, on MODIFIER MOD CHAR(10)Name of who last modified NAME NAME person form.

FORM RELEASEREL_DATEDATE System which form was last DATE date released.
on RELEASOR REL_NAMECHAR(10)Name of who last released NAME person form.

PRIMARY AEY:
(CUST_ID, FORM_ID, FORM REV>
INDEXES:
None defined.
RELATIONSHIP
TO OTHER
TABLES:

PARENT
OF:

FORM FILENAMES FORM FILES
TABLE
-FIELD PTIONS
DESCRI TABLE
-FORM
FLDS

DEPENDENT
OF:

CUSTOMER CUST-MAST
MASTER
TABLE
-CREATED
IN:

FAPDB.SQL
script CREATE MAST
TABLE
FORM
t CUST_ID CHAR (15>, FORM_ID CHAR t8>, FORM_REV NUMBER(1), PORM_DESCCHAR (40>, FORM_CAT CHAR t10>, FORM_SUS CHAR (10), FORM_PATHCHAR (75>, FORM_SH CHAR (8), FORM_STATUSCHAR (1>, REL_STATUSCHAR (1), FORM_WDTHNUMBER (4, 2), FORM_LENNUMBER (4, 2), NO PAGESNUMBER 3), ( NO PARTSNUMBER 3), ( DUPLEX CHAR (1), PG ORIENTCHAR (9>, CREATE DATE, DATE

CREATE CHAR (10>, NAME

~ DATE DATE, MOD CHAR (10>, NAME

REL_DATEDATE, REL_NAMECHAR 10) )~ ( NAME: FORMS SW/PRINTERS; 83 ALIAS; FORMS SWIPRINTERS TABLE
ELEMENT NAME COLUMN NAME TYPE LENGTH DESCRIPTION
CUSTOMER ID CUST_ID CAAR (15> Customer ID. Uniguely identifies a customer.
HW/SW INDICATOR HWSW_TYPE CHAR (1> Indicates xhether entry is hardware (printec> or software.
RW/SW NAME HWSW NAME CHAR (8> Executable or invokable name of hardware of software.
HW/SW DESCRIPTION HWSW_DESC CHAR (40) Description of hardware or software.
PRIMARY XSY:
(CLF_ID, CUST_ID) INDEXES:
None defined.
RELATIONSHIP TO OTHER TABLES:
DEPENDEIrf OF:
CUSTOMER MASTER TABLE - CUST MAST

~s ~~~3'~~~
CREATED
IN:

FAPDB.SQL
script CREATE
TABLE
COST
NHSW

CUST_ID CHAR (15), HWSW TYPECHAR (1), HWSW_NAMECHAR (8>, HHSW DESCCHAR (40>
>;

NAME: PRINTER IDENTIFIERS; 84 ALIAS: PRINTER TYPE TABLE
ELEMENT COLUMN TYPELENGTHDESCRIPTION
NAME NAME

FORM FORM_SW CHAR(8> Form software executable name.
SW NAMfi FORM FILE_TYPECHAR(I> Form software file type.
FILE
TYPE

PRINTER PILE EXT CHAR(2) Printer type supported in TYPE form software.

PRIMARY KEY:
(FORM SW>
INDEXES:
None defined.
RELATIONSHIP TO OTAER TABLES:
PARENT OP:
FORM FILENAMES TABLE - FORM FILES
DEPENDENT OP:
CREATED IN:
PAPDB.SQL script CREATE TABLE FILE EXT
PORM_SYI CHAR (8l, FILE_TYPE CHAR (I), FILE EXT CHAR (2) )~
NAME; SYSTEM PARAMETER INEO; 85 ALIAS: FAP SYSTEM PARAMETER TABLE
ELEMENT COLUMN TYPELENGTHDESCRIPTION
NAME NAME

FAP ID FAP CHAR(8> Uniquely identifies a Forms Automation ID Platform.

FAP DESCRIPTIONFAP_DESCCHAR(40) Description of the F orms Automation Platform environment.

FAP LOCATIONFAP_LOCCHARt20> Location for Forms Automation Platform.

FAP ADMINISTRATORADMIN CHAR(30) Hame of the Forms Automation Platform Administrator.

FAP PHONE PHONE_NOCHARt15) Forms Automation Platform location NUMBER phone number.

FAP MODEM MODEM_NOCHAR(15) Forms Automation Platform modem phone NUMBER number.

FAP FAX FAX CHAR(15) Forms Automation Platform fax phone NUMBER NO number.

NUMBER Nt) NUMBER(1) Number of OF REVS REVS f orm revisions supported on a Forms Automation Platform.

PRIMARY
REY:

(FAP ID) INDEXES:

None defined.

RELATIONSHIP
TO OTHER
TABLES:

None CREATED
IN:

FAPDB.SQL
script CREATE
TABLE
SYS PARAMS
t FAP_ID CHAR t8>, FAP_DESC CHAR (40), FAP_LOC CHAR (20), ADMIN CHAR t30), PAONE_NO CHAR (15>, ~p~372~

NODEP!_t~ CHAR t 15 ) , FAX NO CHAR (15>, HO REVS NUMBER (1) )) FIGURE 7 is a data flow diagram for the FAP
14. Utility, report generation, archiving, form maintenance, profile maintenance, and CLF 12 updating functions are provided, as illustrated in FIGURE 7. The interrelationships between the various components as shown in FIGURE 7 are more fully indicated by FIGURES 8a-8e.
FIGURE 9 provides a flow chart indicating the general steps executed by FAP Z4 for accessing the CLF 12 from the FAP to transfer form information.
The program is initiated from a command file, as indicated at 100. A session with a target CLF 12 is allocated. This step is indicated since typically a vendor's FAP 14 can be associated with more than one CLF 12, for example a centralized location for the FAP 14 may serve a number of CLFs 12, one associated with each different customer (e:ach customer having a plurality of geographically remote user stations).
At 102, the files indicated for transfer axe transferred from the FAP 14 to the targeted CLF 12, and confirrnation is provided at 13. Then the remote CLF table population function is initiated at 104, and when that function is completed it is confirmed at 105. Data may then be sent to and from the CLF
12 from and to the FAP 14 at 106, for example data useful fox determining the status of the forms. An acknowledgement is issued at 107, and any post 39 ~~~~~~8 completion processing done at 108 before the processing ends.
As illustrated in FIGURE 10, the CLF 12 preferably communicates via modems 41 with the FAP
14, or token ring if located in the same facility, and via modems 42 with the host computer 34. In order to provide human interface, a terminal 143 having a video display 144 and a keyboard 145 and/or mouse 146, is provided associated with the CLF 12.
Other technologies could also be utilized, such as optical disks, and the like, to store the forms on either magnetic or optical media.
As illustrated schematically in FIGURE 3, major functions of the CLF 12 are forms management and distribution. The application software 29 creates, maintains, up-dates and ensures the integrity of the database 29 provided by CLF 12. The CLF 12 also processes end user rec~xests inputted by device 143 (e. g. via the various electronic communications facilities already discussed),'and distributes electronic forms to all of the user locations 15.
Inherent in the CLF 12 is restricted user access based on security levels, the production of desired reports to support the customer's requirements, sorting of the contents of the library based upon user specified parameters, and up-dated processing.
At the CLF a search will be conducted of the electronic forms database 29 on a predetermined basis, to determine all forms scheduled for release on a specified date. The forms will 'then be distributed based upon the end user profiles which have been designated. The CLF 12 is a logical entity, and its processes may be distributed over one or more processors, either directly on the customer's main frame 34, or at the vendor's facility, utilizing a file server, or the like.
User interface software executed by CLF 12 is menu driven in the preferred embodiment. The major menu items provided to the user of the CLF 12 main menu screen utilizing terminal 243 are forms, profile management, distribution management, release function, cxueries and report, and utilities. A
typical main menu screen is as follows:
CENTRAL LIBRARY FACILITY
MATN MENU
Enter the Capital Letter of the Item Below and Press Enter-> --Forms management Profile management Distribution management Release function Queries .and reports Utilities The first item of selection is '"Forms management". The Forms management menu typically appears as follows:

CENTRAL LIBRARY FACILITY
FORMS MANAGEMENT MENU
Enter the Capital Letter of the Item Below and Press Enter-> --List/delete/update forms Field information list Output format list Print form F2=REFRESH F3=EXIT
The first selectable item from the Forms management menu is the forms list. A forms list screen, showing descriptions and other information o~ a few exemplary forms might appear as follows:
CENTRAL LIBRARY FACILITY
FORMS LIST ' .
Type a P in the action column to print and press PF4.
Revision Release Creation Action Form Id Status Date Date Date Forms Description - CSADRTIN CUR - - - CUSTOMER ADDRESS & TI
CSDEHOGR CUR - - - DEMOGRAPHIC INFORMATI
CSSGNCRD CUR - - - SIGNATURE CARD
y CSUNIVER CUR - - - UNIVERSAL FORM
F3~BXIT F4aQUEUE PRINT
The last of the selectable items in the Forms management menu is the forms print selection, the screen for which might appear as follows:

42 ~~~aDi~~~
CENTRAL LIBRARY FACILITY
PRINT FORMS
Enter nu~ber of copies and destination for each fore More: +
NUMBER PRINTER SITE CANCEL
FORM ID FORM DESCRIPTION COPIES ID ID PRINT
CSSGNCRD SIGNATURE CARD N
PF3°EXIT PF4=PROCESS REQUEST PF8=NEXT FORM
By filling information into the prompt sections of this screen, an operator of CLF terminal 43 can schedule priming of a desired number of copies of specific forms to a desired printer at a desired use location.
The second menu item in the main menu is the profile management option. The typical profile management menu screen appears as follows:

CENTRAL LIBRARY FACILITY
PROFILE MANAGEMENT MENU
Enter the Capital Letter of the Item Below and Press Enter->
User profile Category profile Site profile corporate proFile Geographic profile cusTomer profile group profile Printer profile F2=REFRESH F3-EXIT
Ths first selectable item of the profile management menu is the user profile, a screen of which appears as follows:

~0~~~2~
USER PROFILE
Update/Delete: Type "U" and/or "D" in ACTION column and press "ENTER"
Add: Press F4; Associations: Type an "S" i ACTION column and press F6 ACT USER USER NAME CORP GEO. ****** LOCX OUT ******
ID ID ID FLAG DATE TIME
- TOM Tom - CLA Cristie 111 Y 12-10-1990 10:10:10 - DLY Donna - FEA Fran - JOE Joe 111 232 - JZA Julie - SAM SAM
D002 **** END OF OUTPUT ****
F2°REFRESA F3°EXIT F4=ADD
If F4 is actuated :From the ak~ove screen, then the following screen appears:

~5 ~~c~3~~~~
USER PROFILE ADD
Enter Data in all fields -- TAEN press "ENTER"
User ID ..,... User Name ..
Corporate ID..:
Geographic ID.:
Telephone No..: Distribution Tickler Flag .._ Amin. flag, ************************************LoCk Out Data*****************************************
Lock Out Data: Lock Out Time: Lock Out Flag.:
version 0.1 .ekF2-REFRESH F3-EXIT
The 'third selectable item from the profile management menu is the site profile, The site profile screen appears as follows:
CENTRAL LIBRARY FACILITY
SITE PROFILE
Customer ID: 2-4561686-00000 Customer Name: State Bank Site Site DescriptionGeographic Network ID
ID ID

FLA001Tampa Banking TPA001 ELATPA01 Dept GE0001Atlanta Branch ATL001 GEOATLO1 NYC002New York BranchNYC0o1 NYNYC02 CAI~3Chicago Branch CRI~1 ILCRI01 SCA~1South Carolina CAE001 SCACAE01 Office The sixth menu item on the profile management menu screen is the customer profile. When that menu item is selected, the customer profile screen typically appears as follows:
CENTRAL LIBRARY FACILITY
CUSTONfER PROFILE
Customer ID: 2-4561686-00000 Customer Name:State BanIC

Address: The American Road Atlanta Contact Name: Don Jones Phone Number: 800-321-1234 PF3=EXIT
The Group profile of groups list item provides the following exemplary screen:

2~~3~~8 GROUPS LIST
UPDATE/DELETE: Type U and/or D in action column and press Enter. ADD; Press F4;
ASSOCIATION: Type an S in action column and press F6.
Action Group ID Seg. 8 Group Description - G1 1 Test i - G2 1 Test 2 ° G2 2 Test 3 - G3 1 Test 4 - G3 2 Test 5 - G3 3 Test 6 - GRP101 1 New Group Added - PUtC001 1 First MRC Group D002 ***** END OF OUTPUT ~****
F3=EXIT F~°ADD F6-ASSOCIATIONS F12°CANCEL
If F4 is actuated from the ab~ve screen, then the following exemplary screen appears.
ADD DISTRIBUTION GROUP
Type in entries for the distribution group and press <Enter> to add.
Group Id . . . . . .
Sequence Number . . .
Group Description . .
F3-EXIT F12=Cancel If F~ is actuated from the Groups list screen, then the following appears:

ASSOCIATION MENU
Type the Id of a base item and press <Enter>, OR type an "S" and press <Enter>
for a selection listing of the base item, Base Item Id Association Items FORM ....,..,.. GROUPS

GROUP ID ,..... ORMS SITES
F

SEQ. NUMBER .., _USER .......... SITES

SITE ........,. USERS PRINTERS

GROUPS

PRINTER .,...,. SITES

F3=Exit F12-Cancel Upon insertion of a particular group ID from the groups list screen (e. g. "G1'"), the followting exemplary screen appears:
SITES ASSOCIATED WITH A GROUP
Group ID: G1 SEQ: 1 DESC: TEST 1 ADD: Press F4; DELETE: Type a "D" in action column and press <Enter>.
ACT SITE DESCRIPTION CORP GEO. MODEM TELEPHONE NET
ID ID ID ID
KANSAS KANSAS

_ WISC WISCONSIN
D002 **** END OF OUTPUT *****
F3-EXIT F4°ADD F12=CA1K;EL

If F4 is actuated from the above screen, then the following exemplary screen appears, to support data entry to get sites associated with a group:
ADD SITES ASSOCIATED WITH A GROUP
To add items to the association list, type one or more "S" in MORE: +
the action column and press <Enter>.
ACT SITE DESCRIPTION CORP GEO. MODEM TELEPHONE NET
ID ID ID ID
- ALA ALABAMA
CALIF CALIFORNIA
_ COLO COLORADO COLNET
_ FLA FLORIDA FLANET
_ KANSAS KANSAS
_ MASS MASSACHUSETTS
- MICH MICHIGAN
_ MINK MINNESOTA 55543210000000000 _ SIT101 NEW SITE ADDED 12-1-90 F3°ElLIT F8=FWD F12=CANCEL
'fhe last selectable item on the profile management menu is the printer profile option. When the printer profile option is selected, the screen that typically appears is as follows:

CENTRAL LIBRARY FACILITY
PRINTER PROFILE
Customer ID: 2-4561686-00000 Customer Name: State Bank Printer ID Printer Type Printer Manufacturer Name 01 PS Adobe PostScript HP Hewlett Packard LaserJet AF TBM 3800 Printers 04 AE IBM 4019 Printer 05 MF XEROX 9700 Printer PF3=EXIT
The third selectable item on the main menu is the distribution management function. If that function is selected, the screen that typically appears is as follows:
CENTRAL LIBRARY FACILITY
DISTRIBUTION MENU
Enter the Capital Letter of the Item Below and Press Enter->
New form distribution cycle Add form distribution Delete form distribution FS=REFRESH F3=EXIT
The fourth selectable item on the main menu is the release function. If that function is selected, the screen that typically would appear is as follows:

51 ~~~~~8 CENTRAL LIBRARY' FACILITY
RELEASE FORMS MENU
Enter the Capital Letter of the Item Below and Press Enter ->
Release forms to site Automatic release release From remote site F2=REFRESH F3=EXIT
The first selectable item on the release forms menu is to release the form to desired sites. If that item is selected, the typical screen that ~ro~ald appear is as follows:
CENTRAL LIBRARY FACILITY
RELEASE TO SITES
Do you wish to release New/revised forms (N) or All forms (A)?
Enter Selection here (N, A) >
Also select one of the choices below:
Release All Forms to All Sites Release All Farms for Specific Sites) Release Specific Forms(s) to All Sites Release Specific Forms) to Specific Sites F2=Refresh F3=Exit The abo a provides a description for the major screens that appear in the implementation of the CLF
12 functions, although other screens axe provided too, for example customer specific screens depending upon what queries and reports are desired, and conventional utilities functions.

FIGURE 11 is a data model diagram fox the CLF
12. The individual components illustrated in FIGURE
11 are individual files which have particular elements or records therein in predefined fields and with predefined addresses. The bare essentials of the system are contained within the dotted lines, but the other files are also important for ultimate maximum utilization. The connections in FIGURE 11 refer to the relationship between the two entities;
i.e. two entities connected by an arrow with one arrow head at one end and a double arrow head at the other end are said to have a '°one-to-many'°
relationship. In a relational database construct, this means that for each parent record in the first entity 'there may/shall exist many child records in the second entity. In the preferred embodiment, the various files have the following major elements:
The customer profile file 150 contains all relevant information about the customer. The configuration of that file is as follow:

TABLE NAME: CUSTOMER PROFILE ALIAS: CP
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID CP_CUS_ID 1 006 Uniquely identifies each customer Country Indicator CP_MBF_CTRY_ID E 001 Country indicator for the custoner ID.
Customer ID CP_MBP_ID E 015 Corporate identifier for a customer.
Customer Name CP-NME E 030 Nane of customer.
ADDR1 CP_ADR_1 E 030 Street address one.
ADDR2 CP_ADR_2 E 030 Street address two.
City CP_CTY E 030 Nane of city.
State Prov CP_ST8 E 004 State or province abbreviation.
Zip CP_ZIP E 010 The custoner's zip code (U.S.> or postal code.
Country CP_CTRY E 004 Nane of country in which the customer is located.
Num Versions CP NBR_ARC E 001 Nunber of archived fore versions to keep.
Contact Name CP_CTC E 030 Name of the contact person at the customer location.
Contact Phone CP_CTC_TEL E 015 Phone number of the customer contact person.
Customer Status CP_STA_CDE E 001 Current CLF customer status 'D' = deleted 'A' = Active Customer Status Date CP STA_DTE E 008 Date of status change for customer CLP ID CP_CLP_ID E 010 A unigue identifier for each customer's CLF
Nun Levels CP_NBR LVL E 001 The number of corporate organization levels to be used Level Nane 1 CP_CORP_LVL_1 E 015 First name for corporate level definition Level Nane 2 CP_CORP_LVL_2 E 015 Second name for corporate level definition Level Name 3 CP_CORP LVL_3 E 015 Third name for corporate level definition Re Data:
Primary Rey (CLF Customer ID) Indexes:
Nane On Columns Type of Work Cusidx CLF Customer ID Primary, Ascending, Unigue Relationship to Other Tables Parent of: Form Profile Category Profile Printer Profile Corporate Profile Geographic Profile User Profile Site Profile Group Profile All Tables are Access Thru CGF Customer ID
As many c~rpora~te level definitions may be provided as is necessary in order to meet the customer's needs.
The corporate profile provides a file 151 for the customer to charge back the forms to various entities within the organization. This file typically has the same number of levels as the number of levels for the corporate level definition in the customer profile file 150. An e~cemplary corporate profile file 151 is as follows:

TABLE NAME: CORPORATE PROFILE ALIAS: CO
ELEMBNT/RECORD DB TABLE ELB. KEY LEN DEFINITION
CLP Customer ID 1 006 Uniquelysidentifies each customer.
Corporate ID 2 006 Code for each different corporate profile for a customer Level 1 E 020 Bighest level in corporate organization.
Level 2 E 020 Second highest level in corporate organization.
Level 3 E 020 Third highest level in corporate organization.
Ke Data:
Primary Key (CLF Customer ID, Corporate ID) Foreign Key FK_CORPA (CLF Customer ID>
References Customer Profile on Delete Cascade;
Indexes:
Name On Columns Type of Index CORPIDX CLF Customer ID Primary, Ascending, Unique Corporate ID
Relationship to Other Tables Parent of: User Profile Thru CLF Customer ID, Corporate ID
Site Profile Thru CLF Customer ID, Corporate ID
Depends Customer Profile Thru CLF Customer IA
The feographic profile file 152 has data for the various geographically remote user locations, such as branches, offices, etc. A typical geographical profile file 152 is configured as folloras:

SABLE: IVA?4B:GEOGRAPHIC PROFILE ALIAS: GP
ELEMEHT/RECORDDB TABLE LEN DEFINITION
ELE. KEY

CLF Customer1 006 Uniquely identifies each customer.
ID 2 006 Unique Code for each different Geographic E 003 geographic profile u.
ID
SMSA-Code Country E 004 Hame of Country (International Name E 020 Code>.
Region NameE 004 Name of Region.
State/ProvinceE 020 Name of State or Province.
Name E 030 Hame of Region within a State State RegionE 030 or Province.
Name E 015 Name of City.
City Name E 003 Name of Region within City.
City Region Code to Identify a Building or Name Branch, Building/Branch Number of the Floor in the Building.
ID
Floor Number KeY Data_ Primary Key (CLF Customer ID, Geographic ID>
Foreign Key FK_GEOA (CLF Customer ID>
References Custoner Profile on Delete Cascade;
INDEXES:
Name On Columns Type of Index DEOIDX CLF CUSTOMER ID PRIMARY, ASCENDING, UNIQUE
GECGRAPEIC ID
Relationshi~to other Tables Parent of: User Profile Thru CLF Customer ID, Geographic ID
Site Profile Thru CLF Customer ID, Geographic ID
Depend Custooer Profile Thru CLF Customer ID

5~ ~~~~~~8 The security table 153 limits access to the various files in the data model of FIGURE 11 to ensure that only people with the appropriate responsibility can command the system to perform important functions. The typical configuration of the security table 153 is as follows:
TABLE NAME: SECURTTY ALIAS: SE
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID 1 006 Uniquely identifies each customer.
User ID 2 005 The hogon ID associated with each CLF user.
Password 3 006 The Password associated with each user ID, Security Funct E 001 The Authority to naintain the security table.
Prof Mgmt Funct E 001 The Authority to naintain profile tables.
Form Ngmt Funct E 001 The Authority to naintain the central forms library.
Dist Funct E 001 The Authority to control form distribution to end si Release Funct E 001 The Authority to release forms to the end user site.
Report Funct E 001 The Ability to produce reports.
Security Level E 001 Defines the level of authority for each user.
Distribution Tickler Flag E 001 Flag to indicate if new forms have arrived in the systen.
Ke Data:
Prinary Key lCLF Customer ID, User ID, Password) Foreign Key FK_Sea lCLF Customer ID, User ID>
References User Profile On Delete Cascade;
Indexes:
Nave On Columns Type of Work SEIDX CLF Customer ID Primary, Ascending, Unique User ID
Password Relationship to Other Tables:
Dependent of: User Profile Thru CLF Customer ID, User ID

2~~~~~8 The user profile file 154 describes th e end user, and it is interrelated with the security table 153. A typical configuratio n of the user profile file 154 i s as follows;

TABLE NAME: USER PROFILE ALTAS

: Up ELEPfENT/RECORD DB TABLE ELB.
KEy LEN

DEFINITION

CLF Customer ID 1 006 Uniquely identifies each customer.
User ID

2 006 The Logon ID associated with each User Name CLF user.

E 030 Name of User.
User Phone E 015 Telephone number of user.
Lock Out Flag E 001 Indicator which allows or prevents a user from sign.

on.
Lock Out Date E

002 Date a user's ID is locked due to invalid access attempts.
Lock Out Time E 008 Tima a user's ID is locked due to invalid access attenpts.
Corporate ID

E 006 Code for each different corporate profile for a customer.
Geographic ID

E 006 Unigue code for each different geographic profile used:
Distribution Tickler Flag E

001 Flag to indicate new forms have arrived in the Ke Data: database:

Primary Key (CLF Customer ID, User ID) Foreign Key FK_USERA (CLF
Customer ID, Corporate ID) References Corporate Profile On Delete Restrict;

Foreign Key PK_USERB (CLF
Customer ID, Geographic ID) References Geographic Profile On Delete Restrict;

Poreign Key FK_USERC (CLF
Customer ID>

References Customer Profile On Delete Restrict;

Indexes:
Hame On Columns Type of Index USERiDX CLF Customer ID Primary, Ascending, Unigue User ID
USERIDXA CLF Customer ID Ascending Cor~rate ID
USERIDXB CLF Customer ID Ascending Geographic ID
Relationship to Other Tables Pared User/Site Thru CLF Customer ID, Site Security Thru CLF Customer ID, User ID
Dependent of: Customer Profile thru CLF Customer ID
Corporate Profile thru CLF Customer ID, Corporate ID
Geographic Profile thru CLF Customer ID, Geographic ID

60 205~'~~~
The site profile 155 is interrelated with the geographic and corporate profiles. A file in the site profile 155 is provided for each user location. Typically hardware, such as a printer 16 and/or a PC (e.g. 94, at 15), is provided at the geographically remote user locations which correspond to the files in the site profile 155. p, typical configuration of the site profile file 155 is as follows:

2~~~~Z~
2'ABLE NAME: SITE PROFILE ALIAS: ST
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID ST_CLF CUS_ID 1 006 Uniquely identifies each customer.
Site ID ST SITE_ID 2 006 Identifier to uniquely identify a site for a custome:
Site Description ST_DESCRIPTION E 030 Description of site Corporate ID ST CORP_ID E 006 Code for each different corporate profile for a customer Geographic ID ST_GEO_ID E 006 Unique code for each different geographic profile use Modem Plmne ST MODEM TEL E 015 The phone number to be dialed for communications.
Network ID ST NETWORK_ID E 004 The physical communication identifier Data Type ST CBR_TYP E 041 Code to indicate if the site is ASCII or EBCIDIC
data type Ke Data:
Primary Key (CLF Customer ID, Site ID) Foreign Key FK SITEA (CLF Customer ID>
References Customer Profile On Delete Restrict;
Foreign Key FK_SITEB (CLF Customer ID, Corporate ID>' References Corporate Profile 0n Delete Restrict;
Foreign Key FK_SITEC (CLF Customer ID, Geographic ID>
References Geographic Profile On Delete Restrict;
Indexes:
Name On Columns Type of Work SITEIDX CLF Customer ID Primary, Ascending, Unique Site ID
SITEIDXA CLF Customer ID Ascending Corporate ID
SITEIDXB CLF Customer ID Ascending Geographic ID
Relationship to Other Tables~
Parent of: UserlSite Profile thru CLF Customer ID, Site ID

Site/Printer Profile thru CLF Customer ID, Site ID
Site/Group Profile thru CLF Customer ID, Site ID
Dependent of: Customer Profile thru CLF Customer ID
Corporate Profile thru CLF Customer ID, Corporate ID
Geographic Profile thru CLF Customer ID, Geographic ID

20~~~~8 Interrelated with the user profile 154 and the site profile 155 is the user/site data file 156.
This relates a user to a site; a user can only access forms and perform functions as they relate to their accelerated site. A typical configuration of element 156 is as follows:
TABLE NAME: SITE/USER DATA ALIAS: SU
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID I 006 Uniguely identifies each customer.
Site ID 2 006 Identifier to uniguely identify a site for a customer User ID 3 006 The Logon ID associated with each CLF user.
Ke Data:
Primary Key (CLF Customer ID, Site ID, User ID>
Foreign Key FK_SU.A (CLF Customer ID, User ID>
References User Profile (fi Delete Cascade;
Foreign Key FK_SUB tClf Customer ID, Site ID>
References Site Profile On Delete Cascade;
Indexes:
Name ~ ()n Columns Type of Index SUIDX CLF Customer ID Primary, Ascending, Unigue Site ID
User ID
SUIDXA CLF Customer ID Ascending User ID
SUIDXB CLF Customer ID Ascending Site ID
Relationship to Other Tables~
Dependent of: User Profile thru CLF Customer ID, User ID
Site Profile thru CLF Customer ID, Site ID

1'he group profile file 157 relates to groups of forms. A group is a particular combination of electronic forms, i.e. a segmentation scheme for the forms, grouped for the purpose of distribution to sites or different organizations. A typical configuration of the group profile file 1S7 is as follows:
TALE NAME: GROUP PROFILE ALIAS: GR
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID GR_CLF_CUS ID 1 006 Uniguely identifies each customer.
Group ID GR_GRP_ID 2 006 Code to uniquely identify the distribution group.
Group Sequence Number GR_GRP_SE~NBR 3 003 Sequence number to control level within a group.
Group Description GR-GRP_DSC E 030 Description of the distribution group.
Ke Data:
Primary Key (CLF Customer ID, Group ID, Group Seguence Number) Foreign Key FK_GRPA (CLF Customer ID>
References Customer Profile On Delete Cascade;
Indexes:
Name On Columns Type of Index GRPIDX CLF Customer ID Primary, Ascending, Unique Group ID
Group Seguence Number Relationship to Other Tables Parent of: Site/Group thru CLF Custoe~er ID, Group ID, Group Seguence Number Group/Form thru CLF Customer ID, Group ID, Group Sequence Number Depend Customer Profile thru CLF Customer ID

Interfacing between the site profile 155 and the group profile 157 is the site/group data file 158. This assigns a group to a site -- i.e.
specific groups of forms are distributed to the sites they are associated with. A typical configuration of the file 158 is as follows:

TABLE NAME: SITE/GROUP DATA ALIAS: SG
ELEMENT/RECORD DB TABLE.ELE, KEY LEN DEFINITION
CLF Customer ID SG CLF_CUS-ID 1 006 Uniquely identifies each customer.
Site ID SG_SITE_ID 2 006 Identifier to uniquely identify a site for a custom:
Group ID SG GRP_ID 3 006 Code to uniquely identify the distribution group Group Seguence Number SG GRP_SE~NBR 4 003 Sequence number to control level within a group Ke Data:
Primary Key (CLF Customer ID, Site ID, Group ID, Group Seguence Number) Foreign Key FK_SGA (CLF Customer ID, Site ID) References Site Profile On Delete Cascade;
Foreign Key FK_SGB (CLF Customer ID, Site ID) References Group Profile On Delete Cascade;
Indexes:
Name On Columns Type of Index SGIDK CLF Customer ID Primary, Ascending, Unique Site ID
Group ID
Group Seguence Number SGIDXA CLF Customer ID Ascending Site ID
SGIDXB CLF Customer ID Ascending Group ID
Group Sequence Nueber Relationship to- Other Tables Depend Site Profile thru CLF Customer ID, Site ID
Group Profile thru CLF Customer ID, Group ID, Group Sequence Number 2~~~~~8 The printer profile file 159 has information regarding the model and manufacture of each of the printers that will be controlled by the computers of the system 10. The typical configuration of the printer profile file 159 is as follows:

2~~~'~~~
TA13LE NAME: PRINTER ALIAS: Pp PROFILE

ELEMENT/RECORD DB TABLELEN DEFINITION
ELE. KEY

CLF Customer ID PP CLF_CUS_ID006 Uniquely identifies 1 each customer .
Printer ID PP PTR_ID 006 Code to uniquely identify 2 each printer.

Printer Type PP_PTR_TYP002 ade of printer type E (see list below>
C

.
Printer Type Description015 Description of the printer PP_PTR DSC E and rinte t p Printer MfR Name PP 020 r PTR_MFR NME E ype Name of printer manufacturer Ke Data:

Primary Key (CLF Customer ID, Printer ID>

Foreign Key FK_PTRA
tCLF Customer ID>

References Customer Profile On Delete Cascade;

Indexes:
Name On Columns Type of Index PTRIDX CLF Customer ID Primary, Ascending, Unique Printer 1D
Relationship to Other Tables~
Parent of: SiteIPrinter Thru CLF Customer ID, Printer ID
Dependent of: Customer Profile thru CLF Customer ID
Printer Tvpe Codes~
Cede Description .

AP PCL

g5 NP PCL 5 AF AFP

MF META FILE

DT DOT MATRIX

XC XICS

PS POSTSCRIPT

DOT MATRIX COLOR

2~~~~~$

Interrelated with the site profile file 155 and the printer profile file 159 is the site/printer data file 160. Some forms will be printed at the user sites, while other forms will be printed by the vendor. The site/printer data file 160 is utilized only for those forms which will be printed by the user at the user's locations, which printers (e. g.
16) may have different printer formats. A typical configuration of the site/printer data file 160 is as follows:

~~~3~~~
TABLE NAh'IE: SITE/PRINTER DATA ALIAS: SP
ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID SP CLF_CUS_ID I 006 Uniquely identifies each customer Site ID SP SITE ID 2 006 Identifier to- - uttiguely identify a site for a custome Printer ID SP_PTR_ID 3 006 Identifier to uniguely identify a printer Printer Type SP-PTR-TYP 4 002 Code of printer type (see list belox under printer profile) Ke Data:
Primary Key (CLF Customer ID, Site ID, Printer Type) Foreign Key FK_SPA (CLF Customer ID, Site ID) References Site Profile On Delete Cascade;
Foreign Key FK-SPB (CLF Customer ID, Printer ID) References Printer Profile On Delete Cascade;
Indexes:
Name On Columns Type of Index SPIDX CLF Customer ID Primary, Ascending, Unigue Site ID
Printer ID
SPIDKA CLF Customer ID Ascending Site ID
SPIDXB CLF Customer ID Ascending Printer ID
Relationship to Other Tables~
Parent of: Distribution Profile thru CLF Customer ID, Site ID, Printer ID
Dependent of: Printer Profile thru CLF Customer ID, Printer ID
Site Profile Thru CLF Customer ID, Site ID

~1 The distribution data file 161 is interrelated to the site/printer data file 160 and the form profile data file 162. The typical configuration of the distribution data file 161 is as follows:
TABLE NAME: DISTRIBUTION PROFILE ALIAS: DP
ELEMEHT/RECORD DB TABLE ELE, KEY LEN DEFINITION
CLF Customer ID DP CLF_CUS,_ID 1 006 Uniguely identifies each customer FORM ID DP FRM_ID 2 008 Code to- uniguely identify a form for a customer SITE ID DP SIT_ID 3 006 Identifier to- uniguely identify a site for a customer Printer Type DP_PTR TYPE 4 002 Code of printer type (see list on printer profile) Printer ID DP PTR_ID 5 006 Code to uniquely identify a printer Release Code SP_RLS CDE E 001 Code to indicate release action (see list below) Xmit Date DP XMIT-DTE E 008 Date the form was transmitted (released) to the site Ke Data:
Primary Key (CLF Customer ID, Form ID, Site ID, Printer ID>
Foreign Key FK_DPA (CLF Customer ID, Form ID) References Form Profile ~ ' on Delete Cascade;
Foreign Key FK_DPB (CLF Customer ID, Site ID, Printer ID, Printer Type) References Site/Printer Data Gn Delete Cascade;
Indexes:
Name On Columns Type of Index DPIDX CLF Customer ID Primary, Ascending, Unigue Form ID
Site ID
Printer ID
DPIDXA CLF Customer ID Ascending Form ID
DPIDXB CLF Customer ID Ascending Site ID

Printer ID
Printer Type DPIDXC CLF Customer ID Ascending Printer Type Relationship to Other Tables~
Dependent of: Site/Printer Data thru CLF Customer ID, Site ID, Printer ID
Porm Profile thru CLF Customer ID, Form ID
Release Godes:
Code Description Form is current 1 Form is new to distribution Z Forms has been revised Form is inactive (logically deleted) The form profile data file 162 has stored therein the elements of each form and characteristics,of the form; e.g. descriptive information. Typically, a number of electronic forms will be stored therein that are identical except for printer formatting since it is necessary to be able to print the same form on a number of different types of printers. The necessary elements for recordation of each form include a unique identifier, a description of the form, the name of the software package (e:g D~C~) used to design the form, a code to indicate whether the form is new or revised, when the form was created and/or last revised, when the form is to be released and/or the previous release dates, the number of parts to the form, the code to identify whether it has a landscape or portrait orientation, the length of the form, and the width of the form. A typical configuration of the form profile data file lfi2 is as follows:

TABLE NAME: FORM PROFILE ALIAS: Fp SLEMEHT/RECORD DB TABLE ELE. KEY LEN DEFINITION
2~~3~2~
CLF Customer ID FP_CLF CUS_ID 1 006 Uniquely identifies each customer, Form ID FP FORM ID z 008 Code to uniguely identify a form for a customer.
Form Sub ID FP FRM_SUB_ID 3 003 Code to uniquely identify each revision of the form.
Customer Catalog Number FP CUS_CAT_NBR E 015 Customers number to identify the form.
Form Description FP-Description E 030 Description of form.
Form Design Software FP Design SFW E O10 Software package used to design the form.
Form Status Code FP_STA CDE E 001 Code to indicate that the form is new or revised.
Form Creation Date FP_CRE-DATE E 010 Date form was created (from FAP), Form Revision Data FP_REV DATE E 010 Date form was last revised (from EAP>, Form Release Date FP_RLS DATE E O10 Date the form is to be released to users.
Prior Release Date FP_OLD_RLS_DTE E Ol0 Date of the previous release date Category ID FP CTG_ID E 010 Code of form category to which a form is assigned FAP ID FP_FAP_ID E 010 Unique identifier of the FAP that created the form.
FAP Phone Modem Number FP FAP_TEL MODEM E 015 Telephone number of the FAP
nodem.
Number of Parts FP NBR_PRT E C~03 Number of parts to the form.
Forms Orientation FP_ORT E 001 Code to identify landscape (L> or portrait (P) mode.
Length of Form FP LEN E 008 Length of the form.
Width of the Eorm FP WID E 008 Width of the form.
Ke Data:
Primary Key (CLF Customer ID, Form ID, Focm Sub ID>
Foreign Key FK_FPA (CLF Customer ID>
References Customer Profile On Delete Cascade;
Foreign Key FK_FPB (CLF Customer ID, Category ID) References Category Profile On Delete Set Null;
Indexes:
Name On Columns Type of Index FPIDK CLF Customer ID Primary, Ascending, Unique ~o~~~z~
Form ID
Form Sub ID
FPIDXA CLF Customer ID Ascending Category ID
Relationship to Other Tables Parent of: Distribution Profile thru CLF Customer ID, Form ID
Form Output Format thru CLF Customer ID, Form ID, Form Sub ID
Form Field Information thru CLF Custoner ID, Porn ID, Sub ID
Dependent of: Customer Profile thru CLF Customer ID
Category Profile thru CLF Customer ID, Category ID

~~J~~~~
The category table file 163 is utilized to indicate the form category to which a particular form has been assigned, A typical configuration of the category table 1C3 is as follows:
TABLE NAME: CATEGORY TABLE ALIAS: CT
ELEHEHT~RECORD' DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID CT CLF CUS ID 1 006 UniquelyVidentifies each customer.
Category ID CT CTG ID 2 010 Code of form category to Which a form is ass' igned.
Category Description CT CTG DSC E 030 Description of form category.
Ke Data:
Primary Key (CLF Customer ID, Category ID) Foreign Key (FK_CTA (CLF Customer ID) References Customer Profile on Delete Restrict;
Indexes:
Name Un Columns Type of Index CTIDX CLF Customer ID Primary, Ascending; Unique Category ID
Relationship to Other Tables Pared Form Profile thru Category Ip Dependent of~ Customer Profile thru CLF Customer ID

20~372~
Also interrelated with the form profile data file 162 are the usage statistics file 164, the form field information file 165, and the form output format file 166. A typical configuration of the usage statistics file 164 is as follows:
TABLE NAME:USAGE STATISTICS ALI

AS: STAT

ELEMENT/RECORDDB TABLE LEN DEFINITION
ELE. KEY

CLF CustomerE
ID

006 Uniguely identifies each customer .
Form ID E 008 Code to uniquely identify a fore for a customer .
Form Sub E 002 Code to uniquely identify each ID revisi on of the form.
User ID

E 006 The Iogon ID associated with each CLF user .
Printer E
Type 002 Code of printer type (HP-PCL, Postscript etc >

, Site ID E 006 .
.
Identifier to uniquely identify a site for t a cus Date Used omer.

E 002 Date the form was used Time Used E 002 Tia~e the fore was used Humber of E 002 The number of Copies i cop es printed at user site.

20~372~
A typical configuration of the form field information file 165 used for form fill capabilities is as follows:
IVIAME: FO11M FIELD I1~IFORMATION ALIAS: FF
ELEMEHT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID 1 006 Uniquely identifies each customer.
Form ID 2 008 Code to uniguely identify a form for a customer.
Form SUB ID 3 003 Code to uniquely identify each revision of the form.
Field Number 4 003 Seguential number of fields within a form, Field Name E 020 Name of the field Data Description E 0~0 Concise description of data used in this field Field Length E 002 Describes the length of the field Field Format E 005 Describes the field format.
Field Type E 001 Defines the field type. I.E. Numeric Field Location E 0~0 The location of the data in the users file Ke Data: ' Primary Key (CLF Customer ID, Form ID, Form-Sub IO; Field Number) Foreign Key FK FF (CLF Customer ID, Form ID, Form Sub ID) References Fore Profile on Delete Cascade;
Indexes: , Name On Columns Type of Index FFIDX CLF Customer ID Primary, Ascending, Unigue Form ID
Form Sub ID
Field Number Relationship to Other Tables:
Dependent of: Form Profile thru CLF Customer ID, Form ID, Form Sub ID

2~~3~~8 A typical configuration of the form output farmat file 166 provides how the form is to be printed -- the various print formats available. It is as follows (note that the output format of each form may be °'source", "print ready" (and various versions), or "compiled"):
NAMi:~: FORM OUTPUT FORMAT ALIAS: FO
ELfiMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID FO CLF_CUS_ID 1 006 Uniguely identifies each customer.
Form ID FO FORMrID 2 008 Code to uniquely identify a forn foe a customer.
Form Sub ID FO FRM_SUB_ID 3 002 Code to uniquely identify each revision of the form.
Output Format Type FO FRS TYP 4 001 Code that describes fron type S°Source CmConpile P-Print Ready Printer Type FO_PTR_TYP 5 002 Code of printer type (HP-PCL, Postscript, etc.>.
Form Format File ID FO FILENAME E 012 File ID where form fornat data is stored. DOS 8.3 Fornat.
Compression Indicator FO COMPRESS_IND E 001 Code to tell if the forn is compressed. Y=Yes N=No Re Data:
Prinary Key fCLF Customer ID, Form ID, Form Sub IS, Output Format Type, Printer Type>
Foreign Key FK_FOA ICLF Customer ID, Form ID, Form Sub ID>
References Forn Profile On Delete Cascade;
Indexes:
Name On Columns Type of Index FOIDK CLF Custoner ID Primary, Ascending, Unique Form ID
Form Sub ID
Output Format Type Printer Type Relationship to Other Tables:
Dependent of: Form Profile thru CLF Custoner ID, Forn ID, Forn Sub ID

2~ i~~~~
The security interface for all of the files is provided through menu file 167. A typical configuration of the file 16'7 is as follows:
NAME: MENU ALIAS: MENU
ELEMENTIRECORD DB TABLE ELE. KEY LEN DEFINITION
Security Level 1 000 Defines'the level of authority for each user.
Program ID
Progra~ Nape Program Desc Screen Loc Traps ID
Ke~Data:
Prinary Key (CLF Custo~er ID, ????) Foreign Rey CATA (CLF Custos~er ID) References Customer Profile Qn Delete Cascade;

Where desired, as a dependent of the group profile file 157, a group/form file may be provided associates forms to a group. The group/form file is illustrated at 169 in FIGURE 12. A typical configuration of the group/form file, if utilized, is as follows:
NAME: GROUP/fORM ALIAS: Gg ELEMENT/RECORD DB TABLE ELE. KEY LEN DEFINITION
CLF Customer ID 1 006 Uniguely'identifies each customer. ' Group ID 2 006 Code to uniquely identify the distribution group.
Group Sequence Number 3 003 Sequence number to control level within a group Form ID 4 008 Code to uniquely identify a fore for a customer.
Ke Data:
Primary Key fCLF Customer ID, Group ID, Group Sequence Number, Form ID>
Foreign Key FK_GFA (CLF Customer ID, Group ID, Group Sequence Number>
References Group Profile On Delete Cascade;
Indexes:
Name On Columns Type of Index GFIDX CLF Customer ID Primary, Ascending, Unique Group ID
Group Sequence Number Form ID
GFIDXA CLF Customer ID Ascending Group ID
Group Sequence Number GFIDXB CLF Customer ID Ascending Form ID
Relationship to Other Tables~
Dependent of: Group Profile thru CLF Custoner ID, Group ID, Group Sequence Nunber 81 2~~~'~~~
After selection of the appropriate form and other information, the form is printed and/or displayed, as indicated schematically at 16S in FIGURE 11.
FIGURE l2 contains the same basic information as FIGURE 11, but shows the data base relationships for referential integrity purposes, and is self-explanatory.
FIGURES 13a through 13i provide a detailed structure chart which shows the program-defined menu structure for the CLF 12. The interrelationship between the individual figures are specifically illustrated thereon, and the relationships between the various elements are self-explanatory from FTGURES 13a through 13i. Elements 190 are elaborated upon in FIGURE 14.
FIGURE 14 illustrates the general flow for the release of forms from the CLF 12 to the end user sites 15 (1g0 in FIGURE 13a). At 201, the CLF
software periodically (e.g every weekday) polls the distribution profile for form~~ in the computer hosting the CLF to release electronic forms based upon release date (that is, if the release date has now been reached). At 202, the forms available for release are gathered. At 203, the communications software is alerted, and the forms are passed an as an input. At 204, the forms are transferred using the telecommunications infrastructure in place to the sites 15 (e. g. the PCs 154 thereat), as defined by the distribution profile. At 205, the receiving site communication software (e. g. OS/2, version 1.2) receives the forms. At 206, upon receipt of the forms, the applications software is alerted for processing of the transmission. The forms are preferably initially stored on disk. Ultimately, at 207, the applications software may direct the electronic forms to be printed at a printer (e. g.
15), to produce a paper form.
FIGUEE 15 indicates the general flow for sending a form to one of the geographically remote user locations from the CLF 12. At 210 the program is initiated from the CLF 12 applications file 29.
A session with the desired remote station or stations (locations) is allocated at 211, and all requested files are sent at 212. Confirmation that the files have been sent is provided at 213. Any data to be received from the remote location is received at 214, and receipt acknowledged at 215, before the program ends.
FIGURE 16 illustrates the general flow chart for sending a print requesf from CLF 12 to a remote user location having a printer, e,g. 16, for actually printing the form that was sent according to 210-213. The program is started from the CLF 12 applications software 29 at 217, a session is allocated with the remote location at 218, the print request is sent at 219 to the corresponding software at the remote location, and is confirmed at 220 before the program ends.
It will thus be seen that according to the present invention a system and method have been provided for eliminating or minimizing warehousing, inventory, and obsolescence costs that a customer typically incurs in association with preprinted paper forms. Forms distribution costs are minimized, and the number of preprinted forms can be 2~~~~~

greatly minimized (for example the number of forms can be dropped from 20,000 to 5,000 in conventional operations). Centralized control is provided for electronic forms design; and the co-existence of a form in electronic and paper media is provided.
Labor savings are achieved by eliminating redundant entry and processing of information by providing a centralized system, and where a customer desires, off load processing may be provided from the customer°s main frame computer 34 to the vendor's computer (e. g. location of the FAP 14). Based upon geographic location, volume requirements, farm - construction (e.g. number of parts, MCP, etc.), and equipment profiles, exactly how paper forms will be constructed and delivered to end user sites 15 will be determined.
The system as described above has numerous special applications, and it is impossible within the scope of a patent application to designate all possible uses of the system fir particular functions and businesses. However a rough and general description of one particular implementation may serve to illustrate the versatility and functionality o~ the invention.
A FAP 14 is provided at the vendor°s facility, and is used to design electronic and preprinted forms, to control variable data fields for the electronic forms, and to control and directly communicate with the CLF 12 located on the customer°s premises. Upon release of new forms or update of existing forms, the CLF populates the forms library containing appropriate form images and updates the appropriate tables with and control 2~~~~~~

information. This file is sent to a software distribution resource in a main frame computer at a centralized location, which is central to a number of geographically remote user locations which it will service. Preferably, a main frame computer utilizes the customer environment; although the farms could be stored in the customer's main frame, if desired. At the scheduled release dates, either automatically, or by operator control or verification at the centralized location, the ELF
will effect distribution of the electronic forms to a file server residing in each of the geographically remote user locations.
The forms automation system 10 in this particular example is used to automate the ultimate customer interview process that occurs when new accounts are established at a banking institution, or changes are made to existing accounts. The exact detail of the processing performed during the customer bank's) interview w5.11 determine the forms which are to be printed. For example opening of checking accounts, time depos9.t accounts, and savings accounts will generates different forms that are ultimately printed. In aeidition to printing the electronic forms, the forms automation system 10 according to the invention°will produce a check list of all forms printed as a result of specific activity on an account, and all forms required to document an interview will be printed immediately at the completion o~ the interview process so that the bank's customer will have -- before he or she leaves the bank -- a paper form. Three to five bank customer interviews can take place concurrently and the common data for each will automatically be transferred from one electronic form to the other.
ARGO Bankpro software is downstream of the GLF
12, as an end user interface. The customer data is transferred to the main frame through platform automation support software (PASS), a commercially ' available system, and at the main frame the data is stored in a CIS software package, provided by Hogan.
The file server in each bank remote user site is networked to other devices in that location, for example by an IBM Lan 1.2. A laser printer will be located in each remote site, such as an HP LASERJET, to provide actual printing at the user location.
Different printers can be provided at different locations since the forms creation software at the FAP 14 will format each individual electronic form in whatever formats are necessary to properly print with the various printers at the user locations at which the printers are located. JF MERGE software, from the same manufacturer as the JETFORM forms design paokage, will reside on the file server, and will be provided to produce the forms, which will be printed as soon as the transaction is completed.
During processing, the customer will store the variable data to be added to the form at a generic data base. At the completion of the transaction/end bank customer interview, the forms automation software will be invoked. variable data will be extracted from the generic data base and an Ascii file created, which will be used to input to the form merge software (e. g. JF MERGE). The forms reguired to verify the transaction will be printed, and a check list form to make sure that all ~~~~~28 necessary steps have been completed will also be printed.
While 'the implementation described above is practiced with only a few (e. g. five) different forms, it may be expanded to encompass literally thousands of different forms.
While the invention has been described in connection with what is presently considered to be the most practical and preferred embodiment, it is to be understood that the invention is riot to be limited to the disclosed embodiment, but on the contrary, is intended to cover various modifications and equivalent arrangements and methods included within the spirit and scope of the appended claims.

Claims (20)

1. A method of electronically developing, producing, managing, and distributing a plurality of different business forms for an entity having a plurality of geographically remote use locations with different needs for different business forms, comprising the steps of:
(a) at a centralized location, storing the plurality of business forms in electronic format including by providing each with the following data associated therewith: identification code for the form; verbal description of the form; software package used to design the form; date of form creation and/or last revision; number of parts to the form; whether the form has landscape or portrait mode; length of the form; and width of the form;
(b) based upon geographic location, volume requirements, form construction, and equipment profile, determining which of the geographically remote use locations will be provided with business forms in electronic and/or preprinted form, and storing that information at said centralized location; and (c) through electronic scheduling or in response to commands inputted at said centralized location, automatically distributing forms in electronic and/or preprinted form from the centralized location to the geographically remote use locations for that particular form, according to the determinations provided in step (b).
2. A method as recited in claim 1 wherein a first of the use locations has a first printer with a first printer format, and wherein a second of the use locations has a second printer utilizing a second printer format different than the first printer format; and wherein step (a) is practiced to store the business forms to be distributed to both the first and second use locations in both the first and second printer formats; and wherein step (c) is practiced to distribute formats in electronic format to the first and second printers, for printing into paper forms at the first and second use locations.
3. A method as recited in claim 2 wherein a plurality of printers are provided at the use locations, and comprising the further step of assigning a unique printer code to each of the printers, and wherein steps (b) and (c) are practiced by transmitting the appropriate printer format electronic form to each of the selected printers utilizing the unique printer rode.
4. A method of electronically creating and managing a plurality of different business forms, utilizing a first computer at a first location, and a second computer at a second location, comprising the steps of:
(a) at the first computer, creating a plurality of business form in electronic format, including printer formats;
(b) allocating a session with the second computer;

(c) designating appropriate business forms for transfer;
(d) electronically transferring the designated forms from the first computer to the second computer;
(e) confirming that the transfer has taken place; and (f) initiating a table population function at the second computer, and confirming when that function has been completed.
5. A system for production of business forms, comprising:
first computer means comprising a forms automation platform means: for establishing each of a plurality of business forms in electronic format;
for determining print format information for said forms; and for converting said electronic format to appropriate print formats based upon said distribution profile information and pint format information, to design a business form in electronic format;
second computer means at each of a plurality of end user sites, and including means for inputting a variable information, if any, to be contained in the business forms to be produced;
third computer means comprising a central library means: for processing requests for distribution to effect electronic distribution of forms; and for providing information about print formats and distribution profiles to said second computer means, said means including a display and an inputting means for inputting commands regarding the specific business form or forms requested;

communications means for providing communication between said forms automation platform means and said central library means, and between said central library means and said end user sites; and said third computer means comprising a file comprising customer profile information including an identification uniquely identifying each customer, and address information for the customer; a geographic profile including the customer identification and a unique code for each different geographic location of the customer's facilities; a printer profile file including the customer identification, and a code identifying each printer, and the type of printer, at each geographic location of the customer; a distribution data file including the customer identification, a code to uniquely identify each form for a customer, and the code to uniquely identify each printer; a form profile data file including the customer identification, and the code to identify each form for a customer; and a form output file including the customer identification, and a code to uniquely identify the format of each form of the customer.
6. A system as recited in claim 5 wherein the form output file also includes a code that describes the form type, a code that describes the printer type, a file identification of where the format data is stored, and a code to tell if the form is compressed; and wherein the code to identify the format of each form identifies "print ready", "source", or "compiled".
7. A system as recited in claim 5 wherein the form profile data file includes therein a code to uniquely identify each revision of each form, a description of the form, the software package used to design the form, the date the form was created, the number of parts to the form, a code to identify landscape or portrait mode, the length of the form, and the width of the form.
8. A system as recited in claim 5 wherein the printer profile file also includes a description of the printer and printer type, a code of the printer type, and the name of the printer manufacturer.
9. A system as recited in claim 5 wherein the farm profile data file is a parent of the form output format file and the distribution data file, and is a dependent of the customer profile file.
10. A system as recited in claim 5 further comprising a user profile file having the customer identification, an indicator which allows or prevents a user from signing on, and a flag to indicate new forms have arrived in the third computer means.
11. A system as recited in claim 5 further comprising a site profile file interrelated with the geographic profile file, and including the customer identification, an identifier to uniquely identify each site for the customer, a description of each site, and a unique code for each different geographic profile used.
12. A system as recited in claim 5 further comprising a corporate profile file having the customer identification, a code for each different corporate profile within a customer, and a plurality of levels in the corporate organization; said corporate profile file being a dependent of the customer profile file.
13. A system as recited in claim 11 further comprising a corporate profile file having the customer identification, a code for each different corporate profile within a customer, and a plurality of levels in the corporate organization; said corporate profile file being a dependent of the customer profile file, and a parent of the site profile file.
14. A system as recited in claim 5 further comprising a form field information file which is a dependent of the form profile data file, and includes the customer identification, the code to uniquely identify a form for a customer, a code to uniquely identify each revision of the form, a sequential number of fields within a form, a description of the length of the field, a description of the field format, and a description of whether the field is numeric, character, or the like.
15. A system for production of business forms, comprising:
first computer means comprising a forms automation platform means: for establishing each of a plurality of business forms in electronic format;

for determining print format information for said forms; and for converting said electronic format to appropriate print formats based upon said distribution profile information and print format information, to design a business form in electronic format;
second computer means at each of a plurality of end user sites, including means for inputting variable information, if any, to be contained in the business forms to be produced;
third computer means comprising a central library means: for processing requests for distribution to effect electronic distribution of forms; and for providing information about print formats and distribution profiles to said second computer means, said means including a display and an inputting means for inputting commands regarding the specific business form or forms requested;
communications means for providing communication between said forms automation platform means and said central library means, and between said central library means and said end user sites; and said first computer means having: a customer profile file including an identifier uniquely identifying a customer and a customer's address; a form profile file including the unique customer identifier, a unique identifier of a form for a customer; and physical information about the form; a form file name file including the unique customer identifier and unique identifier for the form, and the type of printer the form is designed for; and a distribution information file including the unique customer identifier, an indicator of whether or not a form has been selected for distribution to said third computer means, the unique form identifier, and the date of distribution of the form.
16. A system as recited in claim 15 wherein said form profile file includes as the form physical information therein; the software on which the form was designed, the width of the form, the length of the form, the number of pages in the form, the number of parts of the form, and the page orientation of the form.
17. A system as recited in claim 16 wherein said form profile file also includes the release status of the form, the system date on which the form was created and/or revised, and the system date on which the form was last released.
18. A system as recited in claim 16 wherein said form profile file is a dependent of said customer profile file, and a parent to a field description file having the customer identifier, the unique form identifier, the form field length, the form field data type, and the form field data format.
19. A system as recited in claim 15 wherein said distribution information file is not a parent or dependent of other files.
20. A method of distributing business forms to each of a plurality of geographically remote end users, comprising the steps of:

(a) storing in electronic format in a computer a plurality of different business forms;
(b) also storing in the computer predefined commands, including date and extent of distribution commands, relating to the distribution of the electronic business forms;
(c) periodically polling the computer to locate applicable data commands;
(d) identifying forms for distribution in the computer;
(e) establishing a session between the computer and an end user;
(f) transferring the forms electronically from the computer to the end user; and (g) acknowledging receipt of the forms by the end user from the computer.
CA002053728A 1990-10-19 1991-10-18 Forms automation system implementation Expired - Fee Related CA2053728C (en)

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