Great customer service just doesn't happen all by itself, you know. Ulysses Learning provides education, coaching, mentoring and training to customer service representatives in the financial services, insurance, and telecommunications industries. It specializes in marketing interactive CD-ROM training products -- CallMentor, ServiceMentor, SalesMentor, and CoachingMentor. The company is a part of the Ulysses Group, which also includes Ulysses Systems. It has offices in Canada, Greece, the UK, and US. The company was founded in 1995.