Patient Satisfaction Plus pleases people in the health care industry ... and then some. Conducting business as The Myers Group, the company provides market research and survey services primarily to clients in the health care industry. The company offers data collection services and custom surveys to help clients measure and improve customer satisfaction for managed care organizations, hospital systems and physician group practices, and pharmaceutical firms. The Myers Group has also expanded its expertise beyond the health care sector, serving clients such as federal and state agencies, business and industry coalitions, as well as other market research firms. It was established in 1993.