Is your organization suffering from Poor Customer Service Syndrome? Does it have a chronic case of Room for Improvement? You might want to schedule an appointment with the Telephone Doctor. Founded in 1982, Telephone Doctor provides businesses with training and consulting services to primarily improve customer service, but also to educate employees on other workplace topics such as diversity, ethics, safety, and sexual harassment. The company offers instructor-led workshops, training videos and DVDs, computer-based instruction, as well as keynote presentations for conferences and meetings. Customers include Anthony & Sylvan Pools, Premiere Conferencing, ZEP Manufacturing, and Automatic Data Processing.