Oak Telecom provides communications management products and services to business clients. The company offers both software- and hardware-based products, and services including call management, call recording, computer telephony integration, and wallboard. Its manufacturing partners include some of the world's leading telecom equipment makers, including Avaya, Cisco, and ShoreTel. The company's client roster includes British Airways, Arsenal Football Club, and Samsung. Oak Telecom has installed more than 20,000 systems in the UK since its founding in 1985. The company operates worldwide through Canada-based Oak Systems International.