books.google.ca - From new product launches to large-scale training initiatives, organizations need the tools to measure the effectiveness of their programs, processes, and systems. In Evaluation in Organizations, Darlene Russ-Eft and Hallie Preskill integrate the most current research with practical application to provide...http://books.google.ca/books/about/Evaluation_in_Organizations.html?id=qpeBJeVhoYwC&q=skills&utm_source=gb-gplus-shareEvaluation in Organizations